2010 Lincoln Town Car

The contact owns a 2010 Lincoln Town Car. The contact stated that while driving at an undisclosed speed, the steering wheel became difficult to control. The contact stated there was no warning light illuminated. The vehicle was taken to an independent mechanic where it was not diagnosed or repaired. The vehicle was taken to the dealer where it was diagnosed and determined that the driveshaft had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 180,000.

Reported

Sep 2024

Incident date

Sep 2024

Mileage

Not provided

Outcome flags

None reported

Electrical; fill gas tank. Minutes later gauge shows I'm empty. Continues to repeat over and over. Driver's seat; crackling sound "like metal broke" seat does not adjust correctly and can no longer move the seats tilt. Having me drive in an uncomfortable position. Wipers; rainy day both motors left and right smoke up and burn out at the same time. Can no longer drive vehicle when it rains. Can't see anything wipers motors fried. As if they were allergic to water.

Reported

Mar 2023

Incident date

Mar 2023

Mileage

Not provided

Outcome flags

Fire

The contact owns a 2010 Lincoln Town Car. The contact stated while driving at 30 MPH and steering the steering wheel, the steering wheel was resistant and was emitting abnormal metallic sounds, and the accelerator pedal was making clicking sounds. There was no warning light illuminated. The contact was able to continue driving. However, the failure reoccurred increasingly. Upon inspecting the vehicle, the contact noticed that there was a plastic component of the driveshaft that had slipped and had bond to the accelerator pedal, which caused it to click. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The contact referenced NHTSA Campaign Number: 13V38500 (Steering) and NHTSA Campaign Number: 14V704000 (Steering). The failure mileage was approximately 94,000.

Reported

Aug 2022

Incident date

Aug 2022

Mileage

Not provided

Outcome flags

None reported

3 SUA - SUDDEN UNINTENDED ACCELERATION ACCIDENTS. 1 IN 2016 IN TOWN, 2ND ON FEB. 9, 2018 ON I-10 FOR AN ACCIDENT AHEAD, AND 3 ON MAR. 4, 2018 ON A RURAL HIGHWAY. ALL THREE WERE ABOUT 10 MPH WHEN SLOWING DOWN FOR A STOP. THE CAR THEN WENT FULL ACCELERATION AND THE BRAKES WOULD NOT STOP THE CAR.

Reported

May 2018

Incident date

Mar 2018

Mileage

Not provided

Outcome flags

None reported

POWER STEERING WENT OUT ON VEHICLE. VEHICLE HAD 39,000 MILES. POWER STEERING WENT OUT WHILE VEHICLE WAS IN MOTION ON ROADWAY MAKING IT VERY HARD TO STEER AND CONTROL. HAD IT TOWED TO DEALER WHO REPLACED POWER STEERING PUMP AND STATED THAT THIS WAS NOT UNDER WARRANTY AND STATED THAT THIS WAS A COMMON OCCURRENCE FOR THIS YEAR MODEL

Reported

Aug 2017

Incident date

Jul 2017

Mileage

Not provided

Outcome flags

None reported

MY AIRBAG ICON LIGHTS UP MOST OF THE TIME THAT IAM DRIVING THE FORD DEALERSHIP SAYS IT MEANS THAT THE AIR BAG WOULD NOT DEPLOY IN AN ACCIDENT AND THAT I WOULD HAVE TO PAY THOUSANDS OF DOLLARS TO FIX IT I TOLD THE MANAGER WHY IS THAT ON ME ITS NOT APART THAT I WORE OUT BY DRIVING THE CAR HE SAID WHY ISNT ON YOU

Reported

Jul 2017

Incident date

Jan 2016

Mileage

Not provided

Outcome flags

None reported

WHEN I OPENED THE FRONT PASSENGER DOOR, THE INTERIOR HANDLE STUCK OUT WHEN I PULLED IT AND REMAINED SO. I COULD ONT OPEN THE DOOR. HE DEALER PUT A BOLT IN IT TO FIX IT BUT THEN IT CRACKED AROUND THE BOLT AND I HAD TO REPLACE THE DOOR PANEL. TWO YEARS LATER (5/6/2017), THE DRIVER SIDE DOOR DID THE SAME THING. HANDLE STUCK IN UP POSITION AND COULD NOT OPEN THE DOOR. AM SEARCHING FOR A REPLACEMENT BECAUSE TOWN CAR IS DISCONTINUED AND LINCOLN SAID THEY CANNOT HELP ME. THIS IS A DANGEROUS SITUATION. I UNDERSTAND THAT THIS EXACT ISSUE IS A RECALL FOR THE NAVIGATOR BUT NOT TOWN CAR. BEING UNABLE TO OPEN A DOOR IS EXTREMELY DANGEROUS AND APPARENTLY A KNOWN ISSUE BY LINCOLN. I WAS TOLD BY THE DEALER (LINCOLN MARGATE FLORIDA) THAT OTHER CUSTOMERS HAD TO BUY REPLACEMENT PARTS FOR THIS ISSUE

Reported

May 2017

Incident date

Jul 2015

Mileage

Not provided

Outcome flags

None reported

THE FUEL PUMP/SENDING UNIT THAT IS IN THE FRONT OF THE TANK LEAKS FUEL WHERE THE WIRES GO INTO THE UNIT. THIS IS NOT CONTRIBUTED A GASKET BETWEEN THE FUEL PUMP UNIT AND THE TANK. REPEAT..IT LEAKS THRU THE WIRES IN THE FUEL PUMP/SENDING UNIT. WE HAVE GROUNDED THE VEHICLE AT THIS TIME. WE HAVE A FLEET OF 6 LINCOLN TOWN CARS. ON OCTOBER 22 OF 2015 WE REPLACED ONE ON ANOTHER LINCOLN TOWN CAR VIN [XXX] THRU A SHOP WHEN I NOTICED A PUDDLE OF GASOLINE UNDER THE TANK WHILE IT WAS STATIONARY AND PARKED IN OUR PARKING GARAGE AND CRAWLED UNDER TO INSPECT THE SOURCE OF THE LEAK...THAT WAS COMING FROM THE FUEL TANK. THIS IS A SAFETY ISSUE. I AM REPORTING THIS BECAUSE I DO NOT WANT ANYONE TO BURN UP BECAUSE OF IT, WITH THE KNOWLEDGE THAT I AM NOW REPORTING. I HOPE SOMEONE WILL CONTACT ME BEFORE I HAVE IT REPAIRED TO GET IT ON THE ROAD. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *TR

Reported

Feb 2016

Incident date

Feb 2016

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2010 LINCOLN TOWN CAR. WHILE MAKING A LEFT TURN INTO A PARKING LOT, THE STEERING LINKAGE SHAFT FRACTURED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 13V385000 AND 14V704000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

Reported

Jan 2016

Incident date

Jan 2016

Mileage

Not provided

Outcome flags

None reported

ON 10/09/14, WHILE PARKED, THE VEHICLE WAS STARTED AND THEN ALL SYSTEMS AND ENGINE WENT TOTALLY OFF. THIS HAPPENED FOR THE FIRST TIME TWO WEEKS AGO WHILE DRIVING WHICH WAS REPORTED. THE SAME FUSE THAT WAS CHANGED TWO WEEKS AGO WAS AGAIN CHANGED AND THEN THE VEHICLE PERFORMED NORMAL AGAIN. THIS WAS AGAIN REPORTED TO OUR MECHANIC WHO HAS A LONG HISTORY OF WORKING ON LINCOLN CARS. *TR

Reported

Oct 2014

Incident date

Oct 2014

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2010 LINCOLN TOWN CAR. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN REPAIRED THE CHIP AND WANTED THE CONTACT TO DRIVE FOR A WEEK TO DETERMINE IF THE REMEDY WORKED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,000. UPDATED 10/30/14 *BF THE CONSUMER STATED THE PROBLEM WAS DUE TO A SHORT IN A WIRE IN THE STEERING COLUMN, WHICH CAUSED A FUSE TO BLOW OUT. UPDATED 11/07/14

Reported

Oct 2014

Incident date

Sep 2014

Mileage

Not provided

Outcome flags

None reported

THIS VEHICLE DID NOT HAVE A TETHER ANCHOR INSTALLED IN THE DRIVER'S SIDE POSITION IN THE BACK SEAT. THERE WERE TETHER ANCHORS INSTALLED IN THE CENTER & PASSENGER SEATS. THERE WAS THE PLASTIC CAP ON THE DRIVER'S SIDE, BUT LIFTING IT UP REVEALED NO TETHER ANCHOR. THIS IS IN VIOLATION WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD 213 & 225 WHICH REQUIRE ALL VEHICLES 2000 AND NEWER (WEIGHING LESS THAN 8,500 POUNDS) TO HAVE AT LEAST 3 TETHER ANCHORS. THIS VEHICLE ONLY HAD 2. SEE PICTURES: HTTP://THECARSEATLADY.FILES.WORDPRESS.COM/2014/04/MISSING-DRIVERS-SIDE-TETHER-ANCHOR.JPG HTTP://THECARSEATLADY.FILES.WORDPRESS.COM/2014/04/PRESENT-CENTER-TETHER.JPG HTTP://THECARSEATLADY.FILES.WORDPRESS.COM/2014/04/PRESENT-PASSENGER-TETHER.JPG. *TR

Reported

May 2014

Incident date

May 2014

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2010 LINCOLN TOWN CAR. THE CONTACT WAS DRIVING 65 MPH WHEN THE DRIVER'S SEAT WIRING FAILED AND CAUSED THE SEAT TO MOVE INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS ADVISED THAT THE MALFUNCTION OCCURRED DUE TO A BEVERAGE UNDER THE SEAT SPILLING ONTO THE WIRES. THE VEHICLE WAS REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 102,754.

Reported

May 2012

Incident date

May 2012

Mileage

Not provided

Outcome flags

None reported

Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13V-385. The prior repairs may not have been correctly performed.

Risk: Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.

Remedy: Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V-385. Dealers will inspect and replace the upper immediate shaft if necessary free of charge. The recall began November 17, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S25.

EXECUTIVE COACH IS RECALLING CERTAIN MODEL YEAR 2008-2011 LINCOLN TOWN CAR LIMOUSINES. THE FUEL RAIL SHIELD WAS LEFT OFF DURING MANUFACTURING. IN A FRONTAL IMPACT THE ENGINE COULD POTENTIALLY BEND OR RUPTURE FUEL LINES IF THE REPLACEMENT SHIELD IS NOT IN PLACE, CAUSING THOSE LINES TO LEAK FUEL.

Risk: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.

Remedy: EXECUTIVE COACH WILL SUPPLY KITS AND INSTALLATION INSTRUCTIONS TO HAVE VEHICLES REPAIRED AT A FACILITY OF THE OWNER'S CHOICE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 1, 2010. OWNERS MAY CONTACT EXECUTIVE COACH AT 888-322-9272.

Ford is recalling certain model year 2005-2011 Ford Crown Victoria (including Crown Victoria Police Interceptors), Mercury Grand Marquis, and Lincoln Town Car vehicles. The affected vehicles are currently registered or were originally sold in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. Severe corrosion can seize the lower intermediate shaft which may cause the upper intermediate shaft to collapse and the steering column lower bearing to separate.

Risk: If the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash.

Remedy: Ford will notify owners and dealers will replace the lower intermediate shaft, free of charge. The upper intermediate shaft and steering column lower bearing will be inspected to identify any damage that may have occurred as a result of lower intermediate shaft corrosion, and repaired or replaced as necessary. If the steering column lower bearing has separated, a retainer clip will be installed. The recall began on October 23, 2013. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S08.