2025 Lincoln Nautilus

The vehicle’s BlueCruise/adaptive cruise system has repeatedly slowed unexpectedly while traveling on interstate highways. In some instances, the vehicle slowed to approximately 40 mph in a 70 mph zone without an apparent traffic reason. The system also slows excessively in curves. These events create a rear-end collision risk and require immediate driver intervention. The concern has occurred more than once and has not been limited to one isolated event.

Reported

Jul 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

Traveling from [XXX] to [XXX] and when I had the lane departure/lane keeping system turned on, the system was constantly going into the Watch the Road warning and many times it went straight to Resume Control without first putting up the Watch the Road that is supposed to be the initial stage. More than once when the system would go directly to the Resume Control, the only way to get rid of the warning and the brake pulsing and four way activation was by turning the cruise control completely off - pressing the Cancel or OK to acknowledge the warnings will not clear the the warning. I do have video on my smart phone available but the file is 17.7 Mb which is larger than allowed to upload, so I am uploading a screen shots from a couple of the times that it was occurring when I was able to get video while it was happening. On many occasions and the one in particular that I got video on, even pressing the Off switch for the cruise control would not turn the system off, it continued to stay active with the Resume Control warning, brake pulsing and four way flashers on until several presses on the off switch. This occurred multiple times during the trip so the date is just one of the dates that it occurred on while driving, and it happened in more than one state. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Jul 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

None reported

Recently took a trip from [XXX] to [XXX] and during the course of this trip the lane departure, lane keeping and automatic braking would constantly fail during the course of the drive as the facial recognition sensor kept failing to detect my face and would start going into the Resume Control mode which pulses the brakes and turns on the four way flashers. There was also two different warnings displayed on the dash from the camera failure "Driver Facing Camera Blocked" and also "Driver Facing Camera Cannot Detect Face" several times during the past couple months. Additionally, the system would go straight to the Resume Control mode, when it is supposed to begin with the "Watch the Road" preliminary warning which is supposed to be able to be cleared with either the button on the steering wheel or by shaking the wheel, and that too does not operate properly. These instances happened even more frequently when the "Blue Cruise" hands free driving system was in operation. Additionally when the Blue Cruise Hands Free Driving system was making a lane change, over half the time the Blue Cruise would suddenly disengage before the lane change was completed, so the lane assist would try to take over and jerk the wheel back into the lane, making it seem like there was a loss of control over the vehicle. Furthermore the lane centering system is highly biased to the right side lane marker as it would not center the vehicle in the lane but stay right on the right side line even when passing another vehicle it stayed close to the lane line when the system is showing that it was moving the vehicle away from the vehicle being overtaken. And when I tried to move the vehicle away manually the system was fighting the manual correction and trying to keep the vehicle along the line. Very unsafe operation, not to mention that constantly fighting against these systems made this one of the most tiring drives I have done, and I have made this trip many times since 1983. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Jun 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

None reported

The blind spot warning and the turn signal marker are the same color so when trying To change lanes the blind spot warning is worthlesss because it is the same color and right next to the signal flasher both yellow. It needs to be changed and have an audible warning . The Blind spot warning is essentially useless because when looking in the side mirror you can’t distinguish between the signal and the blind spot. This is true on both sides and is an accident waiting to happen. There should be a recall as A Safety feature is not a safety feature unless It works .

Reported

Jun 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

None reported

The panoramic display on the car went black from just left of center to almost the end of the display on the drivers side . Alll information was blacked out speed mileage Etc. I restarted the car no change went back the next day it was working. If this happens while driving it could cause a serious problem

Reported

Jun 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

My 2025 Lincoln Nautilus forward collision avoidance system reduces cruise control speed unexpectedly and wanders between lane markers. The driver-facing camera is also overly sensitive — triggering “watch the road” warnings even when glancing over a shoulder to change lanes, while wearing sunglasses, and does not stop warning even when looking straight ahead out windshield. Then the system activates a “resume control” warning and braking and hazard lights. This distraction has almost caused me to have three accidents. The BlueCruise also shuts off without warning, which is also dangerous. This is a time when a warning noise would be justified. Lastly, random cancelled messages appear on dashboard and I have zero idea what wa cancelled. I can only enter one date below but this is an ongoing issue. Service continues to claim there is no issue even though this is a known issue.

Reported

May 2026

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

Driving on Interstate 10 eastbound on May 9th, the lane departure system suddenly stopped working and would not turn back on and a warning on the dash stating Driver Facing Camera is Blocked but there was nothing in front of the camera which is on top of the steering wheel column. Then when returning home later that same day, the system began operating again but now it would continually go directly to the "Resume Control" and begin the emergency brake pulsing while on the highway as the facial recognition camera is apparently failing to recognize that I was facing forward. And when it goes into the Resume Control mode, the only way to regain control is by turning off the cruise control system entirely, pressing the gas pedal or moving the steering wheel or even pressing the brake did not disengage the system as it should.

Reported

May 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

None reported

Backing out of a parking spot at Lowe's in Jacksonville, vehicle was in motion and a pedestrian walked behind the vehicle and no warning or braking occurred inside the vehicle, I manually stopped when I saw the person appear in the camera as they walked behind the vehicle.

Reported

May 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

None reported

Factory windshield has what looks to be micro sized cracks clustered throughout the glass and when the sun or other bright light hits at certain angles makes it look like a star field and drastically obscures forward vision.

Reported

May 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2025 LINCOLN Nautilus. The contact stated while operating the vehicle at an undisclosed speed she stated she was coming up to a red, the vehicle was suddenly t-boned by a separate vehicle right by the right front passenger side. The contact vehicle ended up by a median which led to the other vehicle hitting the contact by the rear a second time. The vehicle came to a final stop on top of a median. The air bags were not fully deployed, the steering wheel airbag deployed partially but it was white stuffing and no actual air bag came out. The vehicle was towed to deep south towing tow yard. A police report was filed. The contact stated she was injured in the incident, stated her thumb was shattered with surgery needed, and her right arm was severely Bruised. Medical treatment was given for injuries and pain meds. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 9,800.

Reported

May 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

Crash 1 injuries

The rear hatchback window shattered with the vehicle sitting still overnight. All of the glass was shattered and most of it was in place and many pieces behind the vehicle on the driveway (as if it happened from inside the vehicle). Low temperature for the night was about 45 degrees, so nothing significant. The only explanation I can think of is the rear glass defroster turned on and overheated?

Reported

Apr 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

Driving on Interstate Highway 10 just west of Jacksonville Fl the Adaptive Cruise Control and Lane Departure systems were on and functioning and then suddenly the system shut itself off and a warning that the Driver Facing Camera cannot detect face, see manual appeared on the dash.

Reported

Apr 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

Driving the vehicle with the cruise control on to remain at the posted speed limit and suddenly the vehicle went into Resume Control mode, began pulsing the brakes and engaged the flashers due to the Facial Recognition camera failed to recognize that I was looking straight ahead, and even pressing the accelerator pedal to override, nor pressing the "OK" button on the steering wheel to override operated, I had to shut the cruise control completely off in order to regain control of the vehicle driving. I have a video from my camera of the incident as it was occurring, however the file size due to being video is too large to upload per the instructions.

Reported

Apr 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

Backing out of a parking stall at the store and as I was moving, two pedestrians walked behind the vehicle and no alert sounded in the vehicle while backing up, nor did the vehicle brake as it should to avoid hitting them. Vehicle was in electric mode and I did not notice if the rear beeper was operating at the time or not.

Reported

Apr 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

The rearview camera appears foggy with poor visibility even in clear weather. The problem was reported to the dealer during the December - February snowy weather; their suggestion was to keep the camera clean. At [XXX], getting out to clean a camera presents additional health and safety risks. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Mar 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

Owner's manual was not provided and when asked the delear mentioned that the Owner's manual is online. This is a safety risk as access to important information is only available when connected to the internet.

Reported

Mar 2026

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

I am reporting a truly alarming issue with the Ford Blue Cruise Hands-Free Driving Assistance Feature where safety alert sounds have simply turned themselves off with no warning. I was previously using the BlueCruise feature on highways without incident. A few weeks ago, having changed NO settings on my vehicle, the audible alarms / safety alerts suddenly disappeared, including the audible alarms for "resume control" and "watch the road". I repeatedly carefully watched the system for several weeks wondering if it was a glitch, and I also triple checked that ALL my alert settings were set to highest sound volume. Still - NO audible alarms are sounding. The alerts "RESUME CONTROL" and "watch the road" show up on the dashboard, but no sound is made. Previously there was a very loud alert which was a critical safety warning for me to resume control. Having already gotten comfortable with using the system, that they simply disappeared one day is truly alarming. Now I know not to expect audible alerts. I am very worried this is happening on other vehicles and someone may fall asleep on blue cruise, and then suddenly not be alerted to resume control. I think the audible alarms MUSt stay on. Now, i cannot make them alarm no matter what setting I change.

Reported

Feb 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

Front right brakes make grinding sounds when stopping and lose traction when roads are wet. Vehicle causes safety issues when roads are wet. Due to lack of control. Issue was reported to the dealer and I was told Lincoln is aware of the issue but there’s no fix at the time. Vehicle was inspected by dealer at 7,500 miles No warning lights present

Reported

Feb 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2025 Lincoln Nautilus. The contact received notification of NHTSA Campaign Number: 24V953000 (VISIBILITY); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Reported

Jan 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2025 Lincoln Nautilus. The contact stated that the front brakes were making an abnormally loud squealing sound. There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to assist. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 1,000.

Reported

Nov 2025

Incident date

May 2025

Mileage

Not provided

Outcome flags

None reported

The brakes on my 2025 Lincoln Nautilus make a scraping/grunting noise when first applied after the car has been sitting. when applied, in addition to the noise, the brakes require more pressure to stop. The issue is worse in the rain. My vehicle is available for inspection upon request. There were several times while I was driving that it was difficult to stop quickly when I was cut-off by another vehicle or approaching a stop light, especially while the roads were wet. On 09/16/2025 Al Packer Lincoln confirmed the issue and the service advisor verbally told me that "there is a special service message indicating that Lincoln is investigating because some other 2024/2025 Lincoln Nautilus vehicles have the same issue", however, I was not provided a copy of SSM 53329 referenced in Section A of page 1 of my attached invoice. The service advisor further indicated that "once engineering finishes investigating and comes out with a repair or recall for certain vehicles produced at one plant or another and during specific times they will send a letter to owners of affected vehicles for either a software update or repair etc., whatever they determine will rectify the issues. They estimated finishing investigations by Third Quarter 2025". Presently, there has been no need for any other entity to inspect my vehicle as I have received no correspondence. There were/are no warning lamps, messages or other symptoms of the problem prior to failure. I leased the vehicle in April 2025 and the issue began around July 2025. My vehicle currently only has 923 miles.

Reported

Nov 2025

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

I had a 2020 ford explorer with co-Pilot 360 which is lane centering with your hand on the wheel. The new Nautilus is equipped with this same system and Blu Cruise. Unfortunately, the system will not work without the eye scanning system as it says it does and the sales rep says it will. The car has non-working safety equipment. The eye scanning system is very sensitive and constantly yelling at you. When you turn off hands free lane centering there is no lane centering which is very dangerous.

Reported

Oct 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

My vehicle is having problems with GPS signal issues over. Keep losing it location, when driving. Trying to get to the bottom line problems

Reported

Oct 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2025 Lincoln Nautilus. The contact stated that while attempting to start the vehicle, the infotainment system was displaying a frozen screen. No warning light was illuminated. A dealer was contacted. The vehicle was taken to a dealer where it was diagnosed and determined that the infotainment system needed to be replaced. The infotainment system was repaired; however, the failure persisted. The manufacturer was not notified of the failure. The approximate failure mileage was 9,000.

Reported

Sep 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

Driving on the freeway, with nothing in front except road, the Bluecruise/adaptive cruise control suddenly started slowing the vehicle to 25 mph from 70 mph. This has happened 5 times. The fifth time, the lane keeping system and adaptive cruise quit working but did not give any warning on the lane keeping having stopped working. In town, adaptive cruise will vary between the local speed and 25 mph but there is no speed limit sign showing a change of speed. Sometimes, the vehicle will slow down when that happens but recently it keeps going at the speed I have set even though the screen shows a different speed. The first 2 times, the adaptive speed changed were on August 24, 2025. The next three were on August 31, 2025. There were no vehicles behind us or there might have been a crash because the speed slowed so suddenly with a change shown on the panoramic view and self-steering quit without a warning on the screen. The vehicle was picked up today for repair.

Reported

Sep 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2025 Lincoln Nautilus. The contact stated while driving at an undisclosed speed, the panoramic and center display went blank, failing to display critical safety information. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V337000 (Electrical System, Equipment), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 7,000.

Reported

Jul 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

While using the Ford BlueCruise system which is supposed to keep the vehicle centered in the lane along when it is in use on the highways it is programmed for, the system in this vehicle wanders throughout the lane from one side lane marker to the other lane marker. When first setting the cruise control which activates the lane assist program in this vehicle, it wants to initially justify to the left (drivers side) lane marker and fights any input from the driver to re-center the vehicle in the lane. If I let the system take the full control, after this initial left line hugging the vehicle will drift over towards the right side lane marker then go back towards the left lane marker and this continues until I deactivate the cruise control entirely when on a BlueCruise enabled highway. Additionally when this is in use, the lane changes the system performs is very abrupt as though the steering wheel was being grabbed and jerked fast to move to the adjacent lane. If this were to occur when there is a slippery spot in the road, I could see this cause a spinout. It is currently at the time of this writing at the Lincoln dealership for this and several other minor issues along with the recall noted as still open on this vehicle - as they cannot get the vehicle to accept the programming for the recall. I have also seen others on the Lincoln Nautilus forums complain about their vehicle doing the same lane wandering like the vehicle is drunk, one person stated in their reply that the almost impacted a vehicle in the other lane. As of the update from the service advisor yesterday (4/3/25) they still have no resolution for the recall issue and have not indicated anything about this issue despite them having put on 44 miles as of this writing on test drives.

Reported

Apr 2025

Incident date

Mar 2025

Mileage

Not provided

Outcome flags

None reported

While using the Ford BlueCruise system the Eye Detection monitor is not detecting that I am looking forward while driving and frequently goes first to the "Watch the Road" initial warning, which is supposed to clear by pressing the OK button on the steering wheel. Several times clicking the OK does not clear the initial warning and then the vehicle goes into a more active response by suddenly braking with the Resume Control warning which is supposed to deactivate when you press the gas pedal, however in one instance the system did not deactivate and I was nearly rear ended by another vehicle who also had to brake suddenly due to my vehicle not exiting the ADAS system takeover. I have since disabled the BlueCruise system while waiting for the vehicle to be brought to service.

Reported

Dec 2024

Incident date

Nov 2024

Mileage

Not provided

Outcome flags

None reported

Ford Motor Company (Ford) is recalling certain 2025 Ranger, Lincoln Nautilus, Mustang, Maverick, Explorer, Escape, Lincoln Corsair, Bronco Sport, and Bronco vehicles. The exhaust gas recirculation (EGR) valve may fail, resulting in an unexpected loss of drive power.

Risk: An unexpected loss of drive power increases the risk of a crash.

Remedy: Dealers will replace the EGR valves, free of charge. Interim letters, notifying owners of the safety risk, were mailed March 20, 2026. Additional letters will be sent once the final remedy is available, anticipated in September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S10. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 4, 2026.

Ford Motor Company (Ford) is recalling certain 2024-2025 Lincoln Nautilus vehicles that were repaired incorrectly under recall 24V953. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."

Risk: A closing window may exert excessive force by pinching a driver or passenger before retracting, increasing the risk of injury.

Remedy: Dealers will update the driver door module (DDM) and the passenger door module (PDM) software, free of charge. Owner notification letters were mailed on September 23, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C36.

Ford Motor Company (Ford) is recalling certain 2025 Lincoln Nautilus, Mustang Mach E, and Mustang vehicles. The LED Driver Modules may contain a burnt diode, which can cause the low-beam and high-beam headlights, daytime running lights, front position lights, and front turn signals to fail in the affected headlight. On Nautilus vehicles only, this condition may also cause the rear tail light, rear turn signal, and rear position light to fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk: Exterior lighting failure can reduce visibility for the driver and other road users, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the LED Driver Modules, as necessary, free of charge. Owner notification letters were mailed September 22, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C39.

Ford Motor Company (Ford) is recalling certain 2024-2025 Lincoln Nautilus vehicles. The window automatic reversal system may not react correctly after detecting an obstruction, and the window reversal distance does not meet the minimum requirement. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."

Risk: A closing window may exert excessive force by pinching a driver or passenger before retracting, increasing the risk of injury.

Remedy: Dealers will recalibrate the driver door module (DDM) and the passenger door module (PDM), free of charge. Owner notification letters were mailed on February 28, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C43.

Ford Motor Company (Ford) is recalling certain 2024-2025 Lincoln Nautilus, 2023-2025 Escape, 2023 Lincoln Corsair, 2025 Lincoln Corsair, Maverick, and Bronco Sport vehicles equipped with a 1.5L or 2.0L MPC engine and an engine block heater. The engine block heater may overheat when the vehicle is parked with the block heater plugged in.

Risk: An overheated engine block heater can increase the risk of a fire.

Remedy: Dealers will replace the block heater element and inspect the electrical cord, replacing it if necessary, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug coupled, and remove the block heater electrical cord. Owner notification letters were mailed June 9, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S52.

Ford Motor Company (Ford) is recalling certain 2022-2025 Lincoln Navigator, 2024-2025 Lincoln Nautilus, 2025 Lincoln Aviator and Explorer vehicles. The Image Processing Module A (IPMA) may experience multiple unexpected resets, resulting in loss of the rearview camera image and advanced driver assistance (ADAS) features, including pre-collision assist, lane-keeping assist, and blind-spot monitoring.

Risk: Loss of the rearview camera image and certain driver assistance features, can reduce the driver’s ability to detect hazards, increasing the risk of a crash.

Remedy: The Image Processing Module A software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. This is a Phased campaign. Phase 1 will include 2025 Aviator, 2025 Explorer, 2025 Nautilus notified owners on 4/13/2026. Phase 2 will include 2025 Navigator will notify owners on or about 4/20/2026. Phase 3 will include 2022-2024 Navigator will notify owners on or about 6/8/2026. Phase 4 will include 2024 Nautilus will notify owners on or about 6/22/2026. Owner notification letters were mailed April 13, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S21. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 25, 2026.