2017 Lincoln MKZ

I own a 2017 Lincoln MKZ equipped with the 2.0L EcoBoost engine. At approximately [MILEAGE] miles, the vehicle began experiencing loss of coolant, rough running/misfire, shaking/rough start, and reduced engine performance. The vehicle was diagnosed by a Ford/Lincoln dealership as having coolant intrusion into the engine/cylinders and/or engine block failure, requiring engine/long-block replacement. The estimated repair cost was approximately $8000. This creates a safety concern because coolant intrusion can cause misfires, overheating, engine damage, and possible loss of power while driving. Ford/Lincoln has issued Technical Service Bulletin 19-2346 and superseding bulletin 22-2229 for 2017–2019 Lincoln MKZ vehicles equipped with the 2.0L EcoBoost engine. These bulletins describe low coolant, white exhaust smoke, rough running, misfire codes, overheating codes, and coolant intrusion into the cylinder, with the prescribed repair being long-block engine replacement. Despite this known documented condition, Lincoln/Ford denied assistance because the vehicle is outside warranty. I am reporting this as a potential safety defect because the failure can occur without adequate warning and may cause engine overheating, misfire, or loss of power while the vehicle is being operated.

Reported

Jun 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

Took car into Ford dealership service because the check engine light came on. The car was sounding a little rough also. When they called me, I was expecting a tune up or just a sensor issue, but I was told that I needed a new engine! The tech found dtc P0302 for misfire on cylinder number 2, found coolant on spark plug. Cylinder #2 was cracked and leaking coolant into it. Was told it would lead to catastrophic failure. Was told I needed a long block replacement at the tune of $9,000. The service tech called Ford to help with the costs, but since I didn't have an extended warranty, they wouldn't do anything. The car has been barely driven and taken well care of. I bought it in 2019 with 12k miles and now in 2026 it only has 69k miles. I have researched and found out that this is a systemic issue. Had I not replaced the engine it could of been catastrophic! I have been with Ford since I started driving in the early 80's. This is unacceptable. According to several reports, this has been reported many times (maybe thousands?). I wonder how many are NOT reported. Ford needs to reimburse for the defective engine.

Reported

Jun 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

2017 Lincoln MKZ was taken to Community Ford Lincoln of Bloomington (Auto Vest II LLC), Bloomington, IN for service on 05/01/2026. No ABS, Traction Control, or AdvanceTrac warning lights were present at drop-off. After the vehicle was returned, all three warning lights were illuminated. The ABS/stability control system had been damaged during the service visit. Diagnostic codes C0031:07 and C0031:15 (left front wheel speed sensor circuit fault) were confirmed in writing by the dealership service manager on 06/09/2026. The dealership denied responsibility. An independent Ford/Lincoln dealer (Tom Roush Lincoln) estimated repair at $310. The servicing dealer offered only partial reimbursement of $169.45. The ABS and stability control systems are safety-critical. Their failure compromises emergency braking performance and vehicle stability, putting driver and other road users at risk. The vehicle has been unavailable for normal use since [XXX]. The problem was confirmed by an independent Lincoln dealership. The vehicle is available for inspection. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Jun 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

None reported

2.0yt coolant intrusion. Needs long block replaced. So basically a motor. Ford knows about this.

Reported

Jun 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2017 Lincoln MKZ. The contact stated that while driving approximately 40 MPH the brake warning light had illuminated and the brake pedal extended to the floor and the vehicle did not immediately stop while pressing the brake pedal. The vehicle was slowly driven to a nearby garage who diagnosed that the rear brake hoses had failed causing brake fluid leak from the vehicle and the brake master cylinder had also failed. The mechanic informed that both rear brake lines were installed making contact with the transmission and eventually became damaged. The rear brake lines and master cylinder were replaced. The local dealer and manufacturer were not notified of the failure. The failure mileage was 153,000.

Reported

May 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

None reported

Greetings, I am adding my name to what has to be thousands of complaints about engine failure do to antifreeze intrusion. Ford should be replacing these engines for free. I also own a 2019 and waiting to have to spend another 8 grand on it.

Reported

May 2026

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2017 Lincoln MKZ. The contact stated that while driving at speeds above 30 MPH, there was a rumbling sound and vibration coming from underneath the vehicle. The vehicle was taken to the local mechanic who informed the contact that the transmission torque converter was inoperable and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed that the VIN was not included in NHTSA Campaign Number: 18V390000 (POWER TRAIN). The contact stated that the vehicle had experienced the failure listed in the recall. The local dealer was not contacted. The failure mileage was 107,000.

Reported

Apr 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

The vehicle lost power on the highway due to an overheating issue. Very dangerous when this happens while your going 70 mph. The vehicle was later determined to be a victim of Ford's known 2.0L Ecoboost engine that due to Ford's defective design, which Ford admits but refuses to issue a recall for. The ONLY fix for this problem is to have the long block replaced at a cost of over 9,000.00. Not exactly Ford looking out for the safety of their customers.

Reported

Apr 2026

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2017 Lincoln MKZ. The contact stated that upon shifting to reverse(R), the rear-view camera image was delayed and briefly distorted while displayed. The dealer was not contacted. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The contact was referred to the dealer for a diagnostic test. The vehicle was not yet diagnosed or repaired due to the cost. The failure mileage was approximately 55,000.

Reported

Mar 2026

Incident date

Mar 2024

Mileage

Not provided

Outcome flags

None reported

Coolent intrusion, coolent leaking into cylinder number 2 causing a misfire and excessive white smoke every time I start the vehicle, seems this is a manufacturing flaw from the research I've done with so many other people having the same complaints because the engine block is the cause of the problem the way they designed it ford acknowledged the problem saying it's the engine block because of a poor design only way to fix this is with a new redesigned engine block and that cost a lot of money I think Ford should be held accountable and should do a recalls on these and get these fixed this is not right.

Reported

Mar 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

None reported

I am submitting this complaint to report a serious vehicle safety incident involving my 2017 Lincoln MKZ Select that resulted in a catastrophic engine fire while the vehicle was in operation. Prior to the incident, the vehicle underwent a long block engine replacement performed by Murgado Ford Lincoln of Chicago pursuant to Ford Technical Service Bulletin (TSB) 22-2229. The repair involved removal and replacement of the engine assembly and related components. After the vehicle was returned to me following this repair, the engine later experienced a sudden catastrophic mechanical failure while I was driving. The vehicle rapidly began emitting smoke from the engine compartment and subsequently caught fire. The fire escalated quickly and rendered the vehicle a total loss. At the time of the incident, the vehicle was being operated under normal driving conditions. There was no collision or external cause that would have triggered the fire. The event appears to have originated within the engine compartment following the recent engine replacement. The vehicle was subsequently towed and is currently stored at City of Chicago Auto Pound No. 6 following the fire incident. The vehicle has not been repaired or altered since the event and remains available for inspection. Given that this vehicle had recently undergone a major engine replacement under a manufacturer technical service bulletin, I believe the circumstances warrant review to determine whether the incident may be related to: a defect in the replacement engine assembly improper installation of the engine or related components fuel, oil, or electrical system issues associated with the repair. This incident presented a serious safety risk to the driver and could have resulted in severe injury or loss of life. I was fortunate to escape the vehicle safely before the fire fully developed. I am submitting this complaint so that NHTSA may evaluate whether this type of failure represents a broader safety concern.

Reported

Mar 2026

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

Fire

I drive a 2017 Lincoln MKZ equip with an Ecoboost 2.0L engine. A very widely known design flaw in the Engine Long block has caused coolant intrusion into the #1 cylinder. This can cause overheating issues and ultimately cause a fire and/or stall the car in a critical moment (i.e. highway) and cause an accident. I took the vehicle into my local dealership and they confirmed this issue and is consistent with TSB 22-2229 and needing a replacement of the Engine Long block. I called Lincoln Customer Support and they are refusing to assist at all with this repair, costing me over $10k. Also noting my car only has 61,000 miles.. as well as the dealership confirming this is not something that I could have prevented. I haven't noticed any issues other than the check engine light coming on, which is what initially led me to taking it into the dealership.

Reported

Mar 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

None reported

The car has been experiencing a persistent cylinder #2 misfire. We replaced the coils and spark plugs, only to learn that this is a common issue with the 2.0 MKZ engines. The problem has worsened to the point where the car sometimes can barely move in traffic, creating a serious safety risk if other drivers don’t notice the vehicle slowing to a crawl. It also puts my family at risk if we ever have to exit the car in busy traffic. Ford has diagnosed the issue, but they stated there is no recall associated with this VIN. The check engine light remains on.

Reported

Mar 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2017 Lincoln MKZ. The contact stated that while driving at 30 MPH, the vehicle entered LIMP Mode and failed to shift into third or fourth gear. Due to the failure, the contact made several stops while driving to the residence. The vehicle was driven to an independent mechanic but was not repaired. The contact referenced NHTSA Campaign Number: 18V390000 (POWER TRAIN); and associated the failure with the recall. The dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was 120,000.

Reported

Feb 2026

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

My 2017 Lincoln MKZ experienced a sudden and severe engine failure consistent with the known Ford/Lincoln coolant intrusion defect affecting 1.5L, 1.6L, and 2.0L EcoBoost engines. While driving, the vehicle began losing coolant with no visible external leak, followed by rough running, misfires, and complete engine shutdown. The vehicle became inoperable and had to be towed to a Ford dealership. At the dealership, technicians were unable to start the vehicle at all, and could not even pull it into the service bay to perform diagnostics. The service department told us the symptoms match the known coolant‑intrusion issue documented in Ford’s Technical Service Bulletin 19‑2346, which applies to 2017–2019 2.0L EcoBoost engines. They advised us not to pay for diagnostic testing, because the failure pattern is already known and documented by Ford, but not covered under any recall. They referred us to Lincoln corporate. Lincoln corporate then informed us that they have no programs available to assist with this defect, even though it is a known issue. They stated that even if a program existed, they “wouldn’t be able to assist with even half the cost.” They also suggested that we consider installing a junkyard engine as a more cost‑effective option. This was their only recommendation for a catastrophic engine failure caused by a known defect. This is extremely concerning for a safety‑related failure. The symptoms match Ford’s documented defect exactly: • Coolant loss with no external leak • White smoke prior to failure • Engine misfires and rough running • Overheating • Engine unable to start • Potential for engine seizure or fire This is the same failure pattern described in recall 25V685 and the January 2026 recall, which involve coolant intrusion, overheating, and fire risk in similar Ford/Lincoln engines. My VIN is not included, but the failure mode is identical. My vehicle is now completely disabled due to this defect, and Lincoln has refused any assistance.

Reported

Jan 2026

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

Faulty engine, head gasket failure and needing total engine replace at 83,000 miles

Reported

Jan 2026

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

So I bought this car in February of last year. Since I've had it june I had to do a head gasket. Another time the high speed fuel pump had bolt come loose and oil went everywhere causing a fire. Had transmission intercooler line do the same thing. Additional fire. And just recently I problem that was supposedly fixed already wasn't and flywheel broke leaving me stranding in a parking lot for 4 days dropping transmission. The dealer didn't put back all the parts correctly either.

Reported

Dec 2025

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

Fire

After filling up with gas, started the vehicle & it displayed SEVERAL warnings regarding the steering, stability control, etc. Only about 2 miles from home. Started driving home & the steering wheel was variably going from fairly difficult to turn to VERY difficult to turn. Got within about 150 feet of my home & could not turn the steering wheel AT ALL. Tried multiple times to back up / go forward while attempting to move the steering wheel in hopes of getting in my driveway, to no avail. Ended up having to call a tow truck & having vehicle taken to a local dealership.

Reported

Dec 2025

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

Head gasket failure. coolant leak into engine block. Replaced engine at a cost of $3900

Reported

Nov 2025

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

I am paying on a 2017 Lincoln MKZ with total engine failure due to coolant leaking into it. I am aware that NHTSA in early October 2023 there was an investigation into more than 700000 late model Ford due to catastrophic engine failure. Why was people not informed on this matter, or a recall established.

Reported

Nov 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

Total engine failure due to coolant leaking into it. 2023 investigation on this same situation, whats the outcome

Reported

Oct 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

Torque converter is going oitvluckly caught it in time before it locked up and caused a crash. There are numerous other vins recalled for the same year and same issue because the torque coverter welds were not done correctly. My vehicle does not show any recalls but should have also been included. I have seen on forums about this where numerous people had the same issue and all lincoln reps just give you a runaround because rhey know its an issue but dont want to acknowledge it. I was told this by a dealership mechanic.

Reported

Oct 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

The torque converter/flex plate is bad rattles and apoarently can cause an accident. There are recalls for this same year same motor and midel but my vehicle is not included but should be. I had it checked by undioendent mechanic who confirmed issue. I have read numerous post online with the same issue with theirs also saying it not included in recall how is thus posdible obviously there is an issue and others should be covered. After vehicle started making noise and i seen it could cause a crash it was parked til looked at. How do they decide which ones are included in recall when some others made at same time are having same issue. This is crazy they arent included too many of the same issues happening to the same vehicle.

Reported

Sep 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

Incident Summary – Vehicle Fire Date of Incident: Thursday, September 4, 2025 Context: I was driving to a scheduled service appointment for my car at Murgado Lincoln Dealership of Chicago Events Leading Up to the Fire While driving, I heard loud metal noises coming from under the hood. The sound was either metal pieces falling off or grinding/chomping metal against metal. Concerned by the noises, I pulled over to the side of the road. Smoke and Fire Once stopped, the car began emitting gray smoke, which quickly turned into black smoke. The black smoke entered through the dashboard, filling the interior cabin. I realized the vehicle had caught on fire. Immediate Actions Taken I quickly gathered personal belongings from inside the car. I was lucky to have evacuated the vehicle immediately to ensure my safety, despite inhalation of potentially hazardous chemicals due to the fire/ plastic of the car. I then called 911 to report the fire and request emergency assistance. The car continued to catch fire and then there was a minor explosion, as the Chicago fire department battled the fire.

Reported

Sep 2025

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

Fire

Leasing a 2017 Mkz with total engine failure due to coolant leaking into the engine. Other issues are evolving, while unable to get it fixed

Reported

Sep 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

Lemon Was sold a car with a class action lawsuit in progress, still was leased to me stuck with payments with a blown engine. Now can't even open it

Reported

Aug 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

Coolant intrusion into cylinders 2&3 causing misfire at 126,000 miles. Car lost coolant without warning and started overheating. Took to West Herr Lincoln in Buffalo NY and they said car needs new engine, Lincoln wont cover or help me with repair. I owe ally $16,000 on this car still.

Reported

Aug 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

My name is [XXX] , and I am leasing a 2017 Lincoln Mkz, with 60000 miles on it and experience total engine failure due to coolant leaking into it INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Aug 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2017 Lincoln MKZ. The contact stated while driving 60 MPH, the vehicle jerked abnormally with the powertrain warning light illuminated. The contact stated that while driving at an undisclosed speed, the steering wheel became inoperable. The contact stated that the steering wheel failed to function properly and became difficult to turn. There was no warning light illuminated. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 107,168.

Reported

Aug 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

I purchased a 2017 Lincoln MKZ Select which has been a continuous source of mechanical problems. After recently having a new engine installed, the vehicle has now developed significant transmission issues, making it unsafe and difficult to drive. Despite being sold this car under the assumption it was reliable, I am struggling with costly repairs and reduced functionality, effectively driving a “lemon.” I believe the vehicle’s condition and recurring failures qualify it for protection under consumer lemon laws or warranties, and I am seeking resolution or compensation due to these defects that have severely impacted the vehicle’s usability and my safety.

Reported

Aug 2025

Incident date

May 2025

Mileage

Not provided

Outcome flags

Crash

The contact owns a 2017 Lincoln MKZ. The contact stated that upon starting the vehicle, the check engine warning light remained illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the contact was informed that the engine had failed due to coolant intrusion. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 74,000.

Reported

Aug 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

Vehicle began to feel as if it was losing the ability to get any power to the engine. I would push the pedal to accelerate but even fully compressed the vehicle would not go above 30mph. I attempted to drive the vehicle in to be inspected at a dealership and while on the way the steering wheel completely locked and an Emergency Light appeared on the dashboard stating "Safely Park Vehicle". It was a Horrifying Experience to be driving In traffic and lose control of the vehicle but luckily I was able to coast the vehicle to the side of the road to safety without crashing! Although the vehicle was fully powered, it would not move and I had to call AAA in order to get the vehicle towed to the closest AAA Approved facility which was AutoWorks Diagnostics & Repair in Kittery, ME. They observed fluids had leaked out but were unable to locate where the leak was coming from and very Loud Noises that appeared to be coming from in between the Engine and Transmission . After researching online they found that there were Two Recalls involving the welds on the Torque Converter detaching from the engine. They also found a recall on the front brake hoses rupturing & leaking brake fluid as well as a Recall with the steering wheel retaining bolt loosening & detaching while driving which could also have contributed to the issues experienced with the vehicle and the safety concerns associated as I was driving in traffic and lost Total Control of the vehicle which could very likely have caused a Major Accident! Unfortunately None of these recalls have been associated with the VIN connected to this vehicle and the manufacturer; Lincoln, to this point has refused to discuss any of the issues having to do with the four recalls being associated to my specific 2017 Lincoln Hybrid Premier 2.0L gas engine with 6 speed transmission although this specific year, make & model has each of these reported recalls.

Reported

Aug 2025

Incident date

May 2025

Mileage

Not provided

Outcome flags

None reported

When I stop at a stop sign & then turn right, my steering wheel locks up. It does clear up after trying to turn it but I’m stuck in traffic & cannot move because the steering is locked. This happened twice in 4 days. Brought car to dealership & they never heard of this.

Reported

Jul 2025

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

None reported

Transmission slipping, side airbags deployed, seatbelt cut, TPMS light on, unsafe to drive.

Reported

Jul 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

I purchased my 2017 Lincoln MKZ Select on November 11, 2024. The vehicle was determined to need a new engine, per Murgado Lincoln of Chicago. They had my car for over 48 days while putting in a new engine. After this was completed the car had to be sent back due to a mistake the mechanics made by not attaching a gasket properly. After this, I began experiencing odd noises underneath the hood and throughout the vehicle; delayed timing belt in both acceleration and deceleration, and so forth. I was then involved in a hit-and-run car accident (not my fault). All side airbags deployed and my passenger side rear wheel is destroyed. I had this car assessed just a few days ago by a certified Auto Care Company who said I needed a completely new transmission and that this car is not street legal at the moment... insurance is not helping me at all.

Reported

Jul 2025

Incident date

May 2025

Mileage

Not provided

Outcome flags

Crash

At any given time without warning the car will down shift into 4, 3, 2, or 1. It is intermittent but in the last 3 weeks has become very frequent. I have taken it to the dealership. They state that it is the internal clock spring in the the steering column. They have told me that my power train warranty and/or technology extended warranty will honor the replacement, so I looked up possible recalls on this model vehicle and found there is in fact a recall on the steering column internal clock spring but the concern was on the airbag. The issue I am having with the downshifting is going to cause someone to rear end me. There is no pre-warning. I have driven on service roads, the interstate, my neighborhood streets, and on highway. It seems to happen more as I am following the curve of the road, or when I am turning or changing lanes/merging onto interstate. If I am at a complete stop and turn either left or right it will downshift to 1. I am also concerned to the extent of damage this may be doing to my transmission and engine, as it happens during speeds of 45 to 75 mph on the highways and interstate. I do have video on my phone of this behavior and I can send it to you if I have an email address you have access to. I have placed the most current date of this behavior in the incident box, however this has happened numerous times over the past few months, It just wouldn't give a code to any dealerships for diagnosis.

Reported

Jul 2025

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

None reported

I purchased this vehicle on November 11, 2024. About one month later, I began experiencing severe problems. The engine started overheating, which marked the beginning of a downward spiral of issues. To address the overheating, a new engine was installed by Murgado Lincoln dealership, which took approximately 48 days to complete. While the new engine resolved the overheating, a serious transmission problem has persisted and worsened. Since I purchased the car, the transmission has been slipping constantly, shifting gears on its own unpredictably, making loud noises under the hood and throughout the entire vehicle. These issues create a major safety hazard, putting me and others at significant risk. On June 25, 2025, I was involved in a hit-and-run incident that likely worsened the vehicle’s condition. During this incident, the side airbags on both sides of my vehicle deployed, but the front airbag did not deploy at all, which is highly concerning and increased the danger during the impact. Additionally, the car has a cracked shock absorber head, likely from the accident, which has led to instability and potential fishtailing. I am now afraid to drive the vehicle due to unpredictable handling and further mechanical failure. The vehicle is available for inspection upon request. These problems have been confirmed and partially addressed by the dealer when the engine was replaced, but the transmission issues have never been fully resolved. There were no specific warning lamps for the transmission before the failure, but the slipping and erratic gear changes started about one month after purchase and have become progressively worse.

Reported

Jul 2025

Incident date

Nov 2024

Mileage

Not provided

Outcome flags

Crash

I am submitting this complaint to formally report that my 2017 Lincoln MKZ experienced engine block damage due to a failed torque converter weld, a known safety defect covered under NHTSA Recall 17V-427 / 18V-390 (Ford campaign 17S16). This recall specifically affects vehicles like mine equipped with a 2.0L gas engine and 6-speed automatic transmission, due to improperly welded torque converter studs. This failure causes loss of power and potential transmission or engine damage—precisely what occurred with my vehicle. When I brought my vehicle to an authorized Lincoln dealership in Alexandria, Virginia, the service department refused to cover the cost of repair, despite the vehicle falling within the recall parameters. Their refusal directly contradicts federal recall law (49 U.S. Code § 30120), which mandates that manufacturers and authorized dealers must remedy safety defects at no cost to the vehicle owner, regardless of ownership history or age. As a result of their denial, I am left with significant out-of-pocket costs for damage that should be addressed under a federally mandated safety recall. This poses both a financial burden and a public safety risk if other owners are similarly turned away. I am requesting that NHTSA: Investigate this dealership’s noncompliance with federal recall obligations. Ensure that Ford Motor Company and its authorized dealers are held accountable for safety-related repairs. Assist in compelling the dealer to honor the recall and reimburse or cover the cost of required repairs.

Reported

Jun 2025

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2017 Lincoln MKZ. The contact stated while driving at an undisclosed speed, the engine seized, with the check engine warning light illuminated. The vehicle was taken to the dealer and the contact was informed that a tune-up was needed. The vehicle was not repaired. The vehicle was taken to an independent mechanic who performed the tune-up. The vehicle was repaired; however, the failure reoccurred. The vehicle was towed to the dealer and was diagnosed with coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 107,500.

Reported

Jun 2025

Incident date

Feb 2025

Mileage

Not provided

Outcome flags

None reported

Ford have a Huge problem with the 2.0 ecoboost. Where coolant pass through the cylinder and make engine mix oil and coolant. Ford have a thousand of claim about this and still doesn’t have any solution and they make customer pay everything

Reported

May 2025

Incident date

May 2025

Mileage

Not provided

Outcome flags

None reported

While driving the car in commuter traffic on Route 22 Highway the car transmission stopped working and car bucked and then stopped. Upon getting out of the lane of traffic there was a large amount of transmission fluid on the ground. Car had to be towed as it would not move. Danger was the car stopping on the highway in busy traffic. Upon inspection by car dealer they found it had a broken transmission cooler line . The Lincoln dealer put in a Tube Assembly repair kit and replaced all trans cooler lines at a cost of $ 1,029.72 to me. No Warning lamps or messages came on before the lines broke.

Reported

May 2025

Incident date

Nov 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2017 Lincoln MKZ Hybrid. The contact stated that while driving 35 MPH, there was an abnormal sound coming from the engine. No warning light was illuminated. The vehicle was taken to a dealer, where it was diagnosed and determined that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 106,800.

Reported

May 2025

Incident date

Feb 2025

Mileage

Not provided

Outcome flags

None reported

Approximately 2 weeks ago, my 2017 Lincoln MKZ Reserve began sputtering/hesitating during acceleration. On 03/31/2025, I took it to the Heiser Ford-Lincoln in Glendale, WI for service and the diagnosis was I needed to replace my “engine long block” because of engine coolant leaking into the engine cylinders. I was given at an estimated cost of $8,000. I researched and found Technical Service Bulletin 22-2229 listing this issue as a not-so-uncommon problem with Ford’s 2.0 Liter engines. I am highly concerned that this could cause the engine to seize while driving with coolant compromising the viscosity of the engine oil. I firmly believe this should be elevated to a Recall status as this engine is used in several 2017 through 2019 Ford and Lincoln car models - and the occurrence has been frequent enough to have a TSB created.

Reported

Apr 2025

Incident date

Mar 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2017 Lincoln MKZ. The contact stated that after starting the vehicle, while the vehicle was idling, the vehicle was shaking and vibrating abnormally. Additionally, after shifting to drive, the vehicle erroneously lunged forward, and while shifting into reverse the vehicle jerked backwards. The vehicle was taken to the local dealer who diagnosed that the torque converter and engine were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 18V390000 (POWER TRAIN). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 100,000.

Reported

Apr 2025

Incident date

Sep 2024

Mileage

Not provided

Outcome flags

None reported

I have purchased a used 2017 Lincoln MKZ Reserve 2.0l in August of 2023 that started losing coolant and smoking from exhaust. Upon further investigation the coolant was noticed in the cylinder 2 through the spark plug opening. I had changed the head gasket and noticed the slotted coolant journals between the cylinders which was clear this was where the coolant was leaking from. After replacing the cylinder head gasket it run fine for about another month before starting to have same issues of losing coolant and smoking from exhaust, coolant was observed in cylinders 2 and 3. Ford recommended replacing the engine to the new design engine that eliminated the slots, this would be at Customer cost. Engine cost was $2,618.67 in March of 2024 just to purchase the engine, i replaced the engine myself. Vehicle was at 58,735 miles but warranty was out of date.

Reported

Mar 2025

Incident date

Mar 2024

Mileage

Not provided

Outcome flags

None reported

dashboard showing Check engine light. Car hesitating, running very rough. Not driveable. Dealership diagnosed problem as coolant leaking into cylinder requiring engine replacement to fix the issue. Cost for Dealer to Diagnose problem $254.00. Cost to repair Estimate ...$7,700 + Taxes & Fees. Dealer states no assistance from Ford/Lincoln available as vehicle is out of warranty. TSB was issued June 26 2019 regarding this problem related to 2017-2019 Model Years MKZ with 2.0 L Ecoboost engine. Although there are many, many reports of this problem being a widespread issue, to date, nothing has been done to remediate the problem for owners experiencing this issue. Many other Ecoboost engines have been recalled for issues relating to failure.

Reported

Mar 2025

Incident date

Feb 2025

Mileage

Not provided

Outcome flags

None reported

I have a 2017 Lincoln MKZ; coolant is leaking into the engine block; have to replace the entire engine. Car has 82K miles on it. Bad thing is that my daughter's Ford Fusion (2017) had the same problem just two months. I had to replace the engine in her car. It is clear that Ford/Lincoln has this problem, Stories on the internet. Ford did issue a recall but just for the 1.5 Liter car; both of mine were 2.0 liter. These engines should be recalled - should not be happening. Daughters car just has 45K miles on it.

Reported

Feb 2025

Incident date

Feb 2025

Mileage

Not provided

Outcome flags

None reported

Vehicles Navigation fails to keep accurate information - offsetting by 2-3 miles of actual location, and SYNC display fails to work properly after Reverse Camera is engaged, completely freezing for 5 - 15 minutes.

Reported

Jan 2025

Incident date

Jan 2025

Mileage

Not provided

Outcome flags

None reported

On Jan. 10, 2025 all the brake fluid leaked out of my MKZ. Fortunately, this occurred a few miles from my home and was able to get the car into the drive. I was first alerted of the problem by the "low brake fluid" message on the dash panel and virtually no braking power. On 1/13/25 I had the car towed to a local Ford Dealer and was informed that the brake lines to both rear wheels were indeed severely rusted thru and had to be replaced. (Approx. 117K mi) (The front hoses were also replaced as per a recall notice on 9/26/23.)

Reported

Jan 2025

Incident date

Jan 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2017 Lincoln MKZ. The contact stated that while driving at various speeds, the temperature gauge would indicate that the vehicle was hot(H). In addition, the vehicle would lose power upon depression of the accelerator pedal. The vehicle was taken to a dealer where they replaced the engine under warranty. After the engine was replaced, the contact experienced an engine oil leak which was also repaired under warranty. Almost a year later, the check engine light appeared on the instrument panel; this time, the vehicle was taken to another dealer(Planet Ford Dallas-3333 Inwood Rd, Dallas, TX 75235). The contact was later informed by the dealer that coolant had leaked into the engine which resulted in engine failure. The manufacturer was notified of the failure. The failure mileage was approximately 103,000.

Reported

Jan 2025

Incident date

Jan 2025

Mileage

Not provided

Outcome flags

None reported

Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.

Risk: A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.

Remedy: Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.

Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.

Risk: A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.

Remedy: Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.

Ford Motor Company (Ford) is recalling certain 2017-2018 Ford Edge and 2017 Lincoln MKZ vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.

Risk: If the torque converter weld studs fail, the torque converter will not be connected to the engine flexplate and the vehicle will lose the ability to move, increasing the risk of a crash.

Remedy: Ford will notify owners, and dealers will replace the torque converters, free of charge. The recall began on July 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S16 (S2). Note: This recall is an expansion of recall 17V-427.

Ford Motor Company (Ford) is recalling certain 2017 Lincoln MKZ and Ford Edge and Fusion vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.

Risk: If the torque converter weld studs fail, the torque converter will not be connected to the engine flexplate and the vehicle will lose the ability to move, increasing the risk of a crash.

Remedy: Ford or Lincoln will notify owners, and dealers will replace the torque converters, free of charge. The recall began August 25, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S16.