2018 Lexus LC

Door handle failure. Well known issue. Internal door actuator commonly fails, causing you to be unable to open the door whether you are inside or outside the vehicle. Repair is also rather expensive.

Reported

Sep 2025

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

Door actuator motor failed and door doesn’t open. Known in forums that it’s a bad design where water from washing or rain leaks and corrodes the actuators leaving failed doors from opening.

Reported

Aug 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

Driver’s side door handle/mechanism/latch failure results in issues with opening and closing door representing a potentially major safety issue. Door could open on its own at highway speeds resulting in mass injury and/or death resultant from driver falling out of uncontrolled vehicle. Multiple owners of same year/make/model have reported malfunction of the same driver’s side handle as demonstrated below: https://youtu.be/26SLPCm_mnM

Reported

Jul 2023

Incident date

Jun 2023

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2018 LEXUS LC500. THE CONTACT STATED THAT AFTER STOPPING THE VEHICLE AND PLACING THE GEAR SHIFTER IN THE PARK POSITION, THE VEHICLE SHUDDERED AND STALLED WITH THE ENGINE STOP AND STEERING POWER LOW WARNING LIGHTS FLASHING ON THE INSTRUMENT PANEL. ALDERSON LEXUS 1302 19 TH ST, LUBBOCK, TX 79401, (877)978-2338) WAS CONTACTED BY PHONE HOWEVER, THE CONTACT WAS UNABLE TO SPEAK WITH A SERVICE TECHNICIAN ABOUT THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. STERLING MCCALL LEXUS (10025 SOUTHWEST FWY, HOUSTON, TX 77074) AND NORTH PARK LEXUS AT DOMINION (21531 W INTERSTATE 10 FRONTAGE RD, SAN ANTONIO, TX 78257) WERE CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Reported

May 2020

Incident date

Nov 2019

Mileage

Not provided

Outcome flags

None reported

BROUGHT CAR INTO DEALERSHIP FOR A FUEL PUMP RECALL . I TOOK IT HOME AND PARKED IT IN THE GARAGE TILL LATER THAT WEEK . WHILE I WAS DRIVING IT I NOTICED IT HAD A SMILE AND SMOKE CAME OUT INTO THE CABIN . SO PULLED OVER AND CALLED MY LOCAL LEXUS DEALER AND TOLD THEM WHAT WAES GOING ON . THE SERVICE MANAGER THEN TOLD ME TO DRIVE THIS CAR TO THE DEALER . I SAID NO WAY .SO HE TOLD ME TO CALL A TOW. WHILE I WAS WAITING FOR THE TOW TRUCK I LIFTED UP THE HOOD SO OTHERS WOULD KNOW MY CAR IS BROKEN DOWN . SO I LOOKED TO SEE WHAT HAD HAPPENED, I NOTICE THE FUEL PUMP HAD YES BOLTS IN THEM . ALL THE BOLTS WERE MISSING SO THE FUEL PUMP WAS DANGLING THEIR . WHEN I TOLD THEM THAT I DID NOT FELL SAFE IN THIS CAR AND IT'S NOT ORIGINAL ANYMORE . THEY TOLD ME THEY FIXED EVERYTHING ON IT . I TOLD THEM I DON'T WANT THE CAR CAUSE YOU REPLACE THE HEAD OF THE ENGINE AND MUCH MORE THINGS THAT'S MAKES THE CAR NOT A MATCHING NUMBER CAR . I TOLD THEM ALL I WANT IS A REPLACE CAR . MY CAR IS NOT SAFE ANYMORE I CAN'T TAKE MY WIFE AND KIDS ANYMORE IN IT . SO THEY HAD THE SERVICE MANAGER CALL ME AND TELL ME HEY I NEED MY LOANER CAR BACK AND I DID EVERYTHING WE CAN TO FIX YOUR CAR , LIKE HE WAS DOING ME A FAVOR ? AND HE IF YOU NOT HAPPY YOU CAN SUE US . I DINT FEEL LIKE I WAS TREATING FAIRLY WITH THIS INCIDENT, WHAT CAN I DO ABOUT THIS ?

Reported

May 2019

Incident date

Feb 2019

Mileage

Not provided

Outcome flags

None reported

THIS IS AN ADDENDUM TO MY PREVIOUS COMPLAINT NUMBER 11021722 REGARDING MALFUNCTION OF BLIND SPOT MONITORS AS I NEGLECTED TO INCLUDE THE HISTORY I HAVE HAD WITH THE DEALER. I HAVE TAKEN THE VEHICLE BACK TO THE DEALER NO LESS THAN 4 TIMES. INITIALLY THEY ACKNOWLEDGED THE PROBLEM (TECHNICIAN RODE WITH ME) BUT COULD NOT RESOLVE IT. THEY ADMIT THAT OTHER CARS OF THIS MODEL ARE EXHIBITING THE SAME PROBLEM. NOW THEY ARE TELLING ME THAT LEXUS HAS MADE A "PLATFORM" CHANGE TO THE SYSTEM. I FIND IT DIFFICULT TO BELIEVE THAT A MANUFACTURER WOULD INTENTIONALLY CHANGE A SYSTEM TO MAKE IT UNRELIABLE. HAVING A SAFETY SYSTEM THAT ONLY WORKS ABOUT HALF THE TIME IS EXTREMELY DANGEROUS.

Reported

Sep 2017

Incident date

Jun 2017

Mileage

Not provided

Outcome flags

None reported

BLIND SPOT MONITORS ON OUTSIDE MIRRORS ONLY REGISTER AT BEST ONLY APPROXIMATELY 50% OF THE TIME WHEN A CAR IS PASSED. THIS HAPPENS WHEN MY CAR IS MOVING AT DIFFERENT SPEEDS, ON DIFFERENT TYPES OF ROADS, AND WITH VARYING TYPES OF VEHICLES PASSED (IE.SEMIS, SPORTS CARS, BOX TRUCKS, ETC.).

Reported

Sep 2017

Incident date

Jun 2017

Mileage

Not provided

Outcome flags

None reported