2010 Lexus GX

My 4 LO light is constantly flashing, and I lose power when trying to accelerate. 1.Loss of Traction Control: If the 4WD system fails while engaged, it could lead to a sudden loss of traction. This can be particularly dangerous in conditions where 4WD is necessary, such as on slippery roads, steep inclines, or off-road situations. 2.Unexpected Vehicle Behavior: A malfunction in the 4WD system could lead to unpredictable vehicle behavior. For example, if the vehicle unexpectedly shifts into or out of 4Lo mode, it could disrupt the driver's control over the vehicle. 3.Increased Wear and Damage: Operating the vehicle with a malfunctioning 4WD system can lead to increased wear or damage to the drivetrain. Over time, this can result in more significant failures, potentially leading to unsafe driving conditions. 4.Difficulty in Handling: If the vehicle is stuck in 4Lo mode, it might become difficult to drive at higher speeds. The 4Lo mode is designed for low-speed, high-torque scenarios, and driving in this mode on regular roads can affect handling and control. 5.Increased Risk in Emergency Maneuvers: Should an emergency maneuver be necessary (like sudden braking or evasive steering), a malfunctioning 4WD system could impede the vehicle's response, increasing the risk of an accident.

Reported

Jan 2024

Incident date

Jun 2022

Mileage

Not provided

Outcome flags

Crash

ON DECEMBER 12, 2017, ABOUT 5 PM. I WAS DRIVING HOME FROM WORK. I HEARD A LOUD EXPLOSION. THOUGHT I HAD BLOWN A TIRE ON THE PASSENGER SIDE IT WAS SO LOUD IT SCARED ME. I PULLED OVER ON THE SIDE OF THE ROAD IMMEDIATELY AND CALLED MY SPOUSE. WHILE I WAS ON THE PHONE MY SPOUSE AND I DISCUSSED WHAT IT COULD HAVE BEEN SINCE NO TIRE WAS BLOWN. I PICKED UNDER THE VEHICLE COULDN'T SEE ANYTHING LEAKING OR DAMAGE. I GOT BACK IN THE CAR WITH MY SPOUSE STILL ON THE PHONE AND STARTED THE VEHICLE TO CHECK DUMMY LIGHTS ON THE - NOTHING THERE. I STARTED THE CAR AND KEPT DRIVING DOWN THE ROAD I COULD HEAR AIR COMING THROUGH MY SUNROOF. LUCKILY THE MOON ROOF SLIDING DOOR WAS CLOSED SO NO GLASS HAD ENTERED THE INSIDE. BUT COULD TELL THAT THE SUNROOF WAS SHATTERED. I WAS DRIVING HOME FROM WORK WITH NO ONE NEAR ME IN FRONT OR BEHIND OR PASSING FOR A GOOD 200 TO 300 YD BEFORE I PULLED OVER. IT WAS A TYPICAL FALL DAY LIKE SEMI OVERCAST BUT IN THE SIXTIES AND NOT WINDY. I WAS IN SHOCK THAT THE SUNROOF HAD SHATTERED THERE WAS NO CONSTRUCTION NO DEBRIS NO BADD WEATHER WASN'T HOT OR COLD IT WAS JUST CRAZY AND SCARY. WE HAD A DIFFICULT TIME FINDING A REPLACEMENT GLASS. IT WAS QUITE THE DEBACLE. THE GLASS COST US OVER $900 THROUGH TOYOTA WITH A SHIPMENT DEBACLE THAT TOOK ALMOST 3 WEEKS TO COME IN PERIOD THEN I HAD TO PAY PRECISION GLASS OUT OF CASTLE ROCK TO INSTALL THIS FOR ME. WHICH COST ME ANOTHER COUPLE 100 BUCKS OF COURSE ARE DEDUCTIBLE FOR INSURANCE DIDN'T COVER IN WOULD HAVE EXCEEDED THE COST TO DO SO $1000

Reported

Apr 2018

Incident date

Dec 2017

Mileage

Not provided

Outcome flags

None reported

THE SKID CONTROL SIGN APPEARS ON THE DASHBOARD EVEN WHEN THE VEHICLE IS STATIONARY AND VEHICLE SKIDS WHEN YOU NEGOTIATE SHARP CURVES ABOVE 100KM/HR THE CAR DOES NOT PULL WELL AND CAN HARDLY ACCELERATE ABOVE 120 KM/HR. THE CHECK ENGINE SIGN AND 4LO SIGNS SHOW ON THE DASHBOARD. VEHICLE NOW IN GHANA

Reported

Feb 2018

Incident date

Jan 2018

Mileage

Not provided

Outcome flags

None reported

TAKATA RECALL IT HAS BEEN OVER 2 YEARS SINCE THE RECALL FOR THE AIRBAG ON PASSENGER SIDE AND STILL NO REMEDY THE DEALER HAS NO PARTS!!!! FOR THE LAST 2 YEARS???? I ONLY GET NOTICES (X3) THAT IT IS DANGEROUS TO HAVE A PASSENGER IN FRONT SEAT.!!!!! HELP!!!!

Reported

Aug 2017

Incident date

Jul 2017

Mileage

Not provided

Outcome flags

None reported

THIS RECALL STARTED IN MAY 2016. I CANNOT GET AN ANSWER FROM THE DEALER AND DO NOT FEEL SAFE DRIVING THE VEHICLE.

Reported

Aug 2017

Incident date

Jul 2017

Mileage

Not provided

Outcome flags

None reported

TAKATA RECALL... MORE THAN ONE(1) YEAR SINCE RECALL AND NO REMEDY PLEASE ADDRESS THESE ISSUE NO ONE CAN SIT IN THE FRONT PASSENGER OF OUR " FAMILY SUV" BECAUSE OF THIS

Reported

Jun 2017

Incident date

May 2016

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2010 LEXUS GX460. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE SEWELL DEALER WAS CONTACTED ON APRIL 19, 2017, BUT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Reported

May 2017

Incident date

May 2016

Mileage

Not provided

Outcome flags

None reported

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS GX460. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

Reported

Apr 2017

Incident date

May 2016

Mileage

Not provided

Outcome flags

None reported

"TAKATA RECALL" I CALLED LEXUS DEALER IN PUERTO RICO FOR THE AIRBAG RECALL THAT WAS NOTIFIED TO ME BY MAIL. THE DEALER TOLD ME THAT THE RECALL WAS RETIRED AND THAT NO SERVICE HAS TO BE DONE TO MY VEHICLE. NO WRITEN EXPLANATION HAS BEEN SENT TO ME FROM THE DEALER. IS IT TRUE THAT THE AIRBAG RECALL WAS RETIRED FROM MY VEHICLE?

Reported

Mar 2017

Incident date

Feb 2017

Mileage

Not provided

Outcome flags

None reported

TAKATA RECALL - SINCE MAY 23, 2016 TOYOTA HAS ATTEMPTED TO PREPARE A REMEDY FOR NHTSA RECALL NO. 16V-340 BUT AS OF JANUARY 31, 2017 THEY HAVE FAILED. WITH AMPLE TIME PAST, I MUST CONCLUDE TOYOTA IS UNABLE TO DEVELOP A REMEDY. ON BEHALF OF ALL ZONE A RESIDENTS, I ASK THE NHTSA TO LAUNCH AN IMMEDIATE INVESTIGATION TO CONFIRM MY CONCLUSION. THANK YOU FOR YOUR SERVICE *TR

Reported

Jan 2017

Incident date

May 2016

Mileage

Not provided

Outcome flags

None reported

I AM UNABLE TO USE MY CAR AS NEEDED DUE TO THIS RECALL. IT HAS CREATED A HARDSHIP FOR ME.

Reported

Jan 2017

Incident date

May 2016

Mileage

Not provided

Outcome flags

None reported

MY VEHICLE IS AFFECTED BY THE TAKATA AIRBAG RECALL. NO REMEDY HAS BEEN IDENTIFIED AND I CAN GET NO INFORMATION REGARDING WHEN A REMEDY IS EXPECTED. I DRIVE THIS VEHICLE WITH INFANT AND YOUNG CHILDREN AND I AM VERY DISTRESSED ABOUT THE LIFE THREATENING PROBLEM AND THE LACK OF INFORMATION OR APPARENT PLAN TO REMEDY THE LIFE THREATENING CONDITION.

Reported

Jan 2017

Incident date

May 2016

Mileage

Not provided

Outcome flags

None reported

AFTER 10 MONTHS SINCE THE AIRBAG RECALL WAS ANNOUNCED THERE ARE STILL NO UPDATES ON WHEN MY VEHICLE WILL BE REPAIRED FROM THE MANUFACTURE. CONSIDERING THE SEVERITY OF THE ISSUE, MORE SHOULD BE DONE TO SPEED UP THE PROCESS!

Reported

Jan 2017

Incident date

May 2016

Mileage

Not provided

Outcome flags

None reported

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS GX460. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V34000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 11/07/16*LJ UPDATED 11/17/16.*JB

Reported

Jul 2016

Incident date

Jul 2016

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2010 LEXUS GX460. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED SUDDEN DECELERATION WHILE DRIVING 65 MPH. DURING THE FAILURE, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A SECONDARY PUMP FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 97,400.

Reported

Dec 2015

Incident date

Nov 2015

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2010 LEXUS GX460. WHILE DRIVING 60 MPH, THE VEHICLE LOST POWER AND THE CHECK ENGINE LIGHT ILLUMINATED. THE CONTACT COASTED OVER TO THE SIDE OF THE ROAD AND WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE EMISSION ENGINE SECONDARY PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 97,004.

Reported

Dec 2015

Incident date

Nov 2015

Mileage

Not provided

Outcome flags

None reported

THE CHECK ENGINE LIGHT AND SEVERAL OTHER LIGHTS CAME ON IN MY VEHICLE. ONCE THIS HAPPENS THE VEHICLE GOES INTO SAFE MODE AND PROHIBITS YOU FROM DRIVING AT NORMAL SPEEDS. I WENT OFF THE ROAD AS I ENTERED THE FREEWAY TO AVOID A SEMI BECAUSE I COULD NOT ACCELARATE. I DISCOVERED THIS SAME ISSUE HAS BEEN FOUND ON TOYOTA MODELS HOWEVER LEXUS HAS NOT SENT OUT NOTICES AND WILL NOT COVER. THERE IS A REDESIGN FOR THIS AIR INJECTION PUMP DUE TO THE INFORMATION BELOW. TOYOTA HAS RECEIVED REPORTS OF CUSTOMER CONCERNS REGARDING THE ILLUMINATION OF THE CHECK ENGINE LIGHT (MALFUNCTION INDICATOR LIGHT) DUE TO MOISTURE/WATER IN THE AIR INJECTION PUMPS AND/OR AIR SWITCHING VALVES IN THE ENGINES OF A NUMBER OF THESE VEHICLES. TO ASSIST DEALER IN THE DIAGNOSIS AND REPAIR OF THESE VEHICLES A TSB HAS BEEN RELEASED. SOME OF THE VEHICLES COVERED BY THIS TSB MAY BE OUTSIDE OF THE TOYOTA NEW VEHICLE LIMITED POWERTRAIN WARRANTY DUE TO AGE AND/OR MILEAGE. TO ASSURE CUSTOMERS THAT WE STAND BEHIND OUR PRODUCT, WE ARE OFFERING A WARRANTY EXTENSION ON THE AIR INJECTION PUMPS AND AIR SWITCHING VALVES ON 2007 TO 2010 TUNDRA AND 2008 TO 2010 SEQUOIA VEHICLES. THE FOLLOWING VITAL INFORMATION IS PROVIDED TO INFORM YOU AND YOUR STAFF OF THE PROGRAM NOTIFICATION SCHEDULE AND YOUR DEGREE OF INVOLVEMENT. 1. OWNER NOTIFICATION LETTER MAILING DATE THE OWNER NOTIFICATION WILL COMMENCE IN LATE OCTOBER, 2011.

Reported

Jul 2015

Incident date

May 2015

Mileage

Not provided

Outcome flags

None reported

GOING AROUND A TRAFFIC CIRCLE THE BACK OF THE TRUCK SLIDES AWAY AND STEERING IS PROBLEMATIC. IT'S A VERY DISCONCERTING FEELING. I KEEP HEARING A KNOCKING SOUND FROM THE UNDERSIDE EVEN OVER SMALL BUMPS OR ROUGH ROAD. *TR

Reported

Jan 2015

Incident date

Jan 2015

Mileage

Not provided

Outcome flags

None reported

SUNROOF EXPLODED AND RAINED PIECES OF GLASS INTO CAR WHILE DRIVING DOWN HIGHWAY: 1 - WAS NOT STRUCK BY ROCK. THERE WERE NO CARS WITHIN 2 MILES EITHER DIRECTION. 2 - SOUNDED LIKE A LOUD "POP." A LOUD, BUT DULL NOISE - NOT A SHARP SOUND LIKE SOMETHING STRIKING CAR. 3 - THERE IS A HOLE IN THE CENTER OF THE SUNROOF ABOUT 4X8 INCHES WITH THE BROKEN GLASS AROUND THE EDGES POINTING UP - LOOKS LIKE IT EXPLODED UPWARD. THE REST OF THE SUNROOF IS NOW CRACKED SAFETY GLASS. 4 - ROAD WAS SMOOTH HIGHWAY, TEMPERATURE WAS ABOUT 85F, ALL WINDOWS ON CAR WERE CLOSED WITH AC ON. *TR

Reported

Sep 2014

Incident date

Sep 2014

Mileage

Not provided

Outcome flags

None reported

EVERY TIME WHEN I APPLY BRAKE I HEAR "SQUEAKING" NOISE FROM THE BRAKE PEDAL, AS PER LEXUS THIS IS NORMAL NOISE AND NOTHING THEY CAN DO. I EVEN OPENED A CASE FOR LEXUS HEADQUARTER BUT NO LUCK. *TR

Reported

Nov 2012

Incident date

Nov 2012

Mileage

Not provided

Outcome flags

None reported

AFTER FEELING THAT MY BRAKES HADN'T WORKED PROPERLY AT A STOP LIGHT (I ALMOST SKID THROUGH IT), I WAS TRAVELING ABOUT 35 MPH AROUND A CURVE AND LIGHTLY PRESSED ON THE BRAKES TO MAKE SURE I WOULD SLOW DOWN. UNBELIEVABLY, MY BRAKES COMPLETELY FAILED AND I ACTUALLY BELIEVE I SPED UP WHILE AT THE SAME TIME MY STEERING WENT OUT OF CONTROL. I WAS UNABLE TO CONTROL OR STOP THE CAR. AFTER A FEW SECONDS I WAS ABLE TO PULL OFF TO THE RIGHT AND MUD SLOWED ME DOWN ENOUGH TO COME TO A STOP. IT WAS A TRULY PETRIFYING EXPERIENCE AND THE TOW TRUCK DRIVER CONFIRMED THAT MY BRAKES WERE COMPLETELY NON-FUNCTIONING WHEN HE HAD TO USE THE EMERGENCY BRAKE TO GET MY CAR ON HIS TRUCK. LEXUS CLAIMED THAT THEY COULD FIND NOTHING WRONG WITH THE CAR, HOWEVER, WHICH I FIND TO BE EXTREMELY DISTURBING. I PRAY THAT THEY DO NOT ATTEMPT TO RESELL OR LEASE THIS CAR. *TR

Reported

Aug 2012

Incident date

May 2012

Mileage

Not provided

Outcome flags

None reported

RUSH UNDERNEATH THE VEHICLE.

Reported

Aug 2011

Incident date

Aug 2011

Mileage

Not provided

Outcome flags

None reported

I HAVE A 2010 LEXUS GX 460, AND WHEN BRAKING THE BRAKES REQUIRE ALOT OF PRESSURE TO BRING THE CAR TO A STOP. WHEN THE CAR IS ALSO AT A STOP IT REQUIRES ALOT OF PRESSURE ON THE BRAKE TO KEEP THE CAR STOPPED OR ELSE THE CAR WILL LURCH FORWARD. I DID SOME RESEARCH ONLINE, AND FOUND THAT THEIR ARE OTHER LEXUS GX 460 OWNERS WITH THIS SAME PROBLEM. I BROUGHT MY GX 460 IN FOR A FIX TWICE ALREADY, THE FIRST TIME THEY SAID THEY BLED THE BRAKES WHICH DIDN'T WORK, AND THE SECOND TIME I BROUGHT IT IN THEY TOLD ME THEY ADJUSTED THE BRAKE WHICH FELT BETTER, BUT AFTER A COUPLE THOUSAND MILES OF DRIVING THE BRAKE IS GO BACK TO ITS ORIGINAL FEEL. *TR

Reported

Dec 2010

Incident date

Jul 2010

Mileage

Not provided

Outcome flags

None reported

2010 LEXUS GX 460 STALING AFTER STOPPING. AFTER PULLING ON TO MAIN ROAD, JUST BARELY INTO TRAFFIC, THE CAR WILL MAYBE MOVE 5MPH FOR APROX 3-4 SEC. I HAVE THE ACCELERATOR FLOORBOARDED AND THEN THE CAR ZOOMS RAPIDLY. THIS HAS HAPPENED A FEW TIMES, I CALLED LEXUS CORP AND THEY SAID THEY DIDN'T KNOW OF ANY OTHER PROBLEM SIMILAR. I BARELY AVOIDED 1 WRECK THE FIRST TIMETHIS HAPPENED TO ME. I WAS HOPING IT WAS JUST A FREAK OCCURRENCE. OF COURSE, AFTER A FEW OCCURRENCES I KNEW THERE WAS A REAL PROBLEM AND LEXUS WAS NOT TELLING THE TRUTH. MY PHONE CALL WAS IN AUGUST 2010. THE FINAL SITUATION OCCURRED WHEN I PULLED OUT IN A ROAD CONSTRUCTION SITE NEAR MY HOUSE. I WAITED FOR WHAT I THOUGHT WAS A SAFE TIME TO ENTER TRAFFIC, AS IT IS A VERY BUSY HIGHWAY. AFTER ENTERING THE HIGHWAY, MY CAR STALLED AND A SEMI WAS COMING RIGHT AT ME. I HAD NO RECOURSE, BUT TO WAIT FOR POWER. JUST IN THE KNICK OF TIME- MY CAR WENT ZOOM-VERY FAST.. A WRECK WAS AVERTED, BUT BARELY. THIS CAR IS DANGEROUS. I WAS ALMOST KILLED. LEXUS SAYS, THEY THINK THEY HAVE A FIX. REALLY. I AM ABSOLUTELY TERRIFIED AFTER 2 VERY CLOSE CALLS, ONE OF WHICH WOULD HAVE KILLED ME. I WANT A REAL FIX. I AM REPORTING THIS IN HOPES THAT YOU WILL DEMAND LEXUS TAKE THIS CAR OFF THE ROAD UNTIL IT IS REALLY FIXED. NO ONE SHOULD BE KILLED, ESPECIALLY WHEN THE PROBLEM IS WELL KNOW. *TR

Reported

Oct 2010

Incident date

Oct 2010

Mileage

Not provided

Outcome flags

None reported

THE BRAKES ON THE VEHICLE DO NOT WORK PROPERLY. THE BRAKES FEEL EXTREMELY "MUSHY" AS YOU ARE PUSHING DOWN ON THEM. IN ADDITION, WHILE STOPPED AT A RED LIGHT, SIGNIFICANT PRESSURE NEEDS TO BE HELD DOWN ON THE BRAKES OR ELSE THE VEHICLE LUNGES FORWARD CREATING AN UNSAFE SITUATION. THIS WAS BEEN AN ONGOING PROBLEM WITH THE VEHICLE FROM DAY 1 AND SUPPOSEDLY WE ARE TOLD THERE IS NO FIX FOR IT. WE DO NOT FEEL SAFE DRIVING THE VEHICLE AS IS. PLEASE ADVISE. *TR

Reported

Oct 2010

Incident date

Oct 2010

Mileage

Not provided

Outcome flags

Crash

THE VEHICLE HAS FRONT-END VIBRATIONS AT 60-65 MPH (MOST NOTICEABLE IN THE STEERING WHEEL) LIKE THERE IS SOMETHING LOOSE OR BAD WHEEL BALANCE. THE DEALER IS NOT ABLE TO CORRECT THE PROBLEM THROUGH BALANCING, ALIGNMENT, TIRE REPLACEMENT, ETC. REPLACING TIRES TO A DIFFERENT NON-OE DIDN'T HELP AS WELL WHICH BRING SYMPTOMS TO BE NON-WHEEL RELATED BUT MECHANICAL. *TR

Reported

Sep 2010

Incident date

Aug 2010

Mileage

Not provided

Outcome flags

None reported

2010 LEXUS GX460. AFTER DRIVING IN REVERSE, AND PUTTING THE VEHICLE INTO "DRIVE" THE VEHICLE MAY STALL IF YOU APPLY THE GAS PEDAL TOO QUICKLY. I'VE NEVER HAD THIS PROBLEM WITH ANY OTHER VEHICLE. I JUST BROUGHT IT TO LEXUS FOR THIS PROBLEM AND THEY SAID IT WAS NORMAL. THIS CONDITION ALMOST CAUSED ME A SERIOUS ACCIDENT. I HAD TO BACK INTO A STREET WHICH HAD POOR VISIBILITY DUE TO HILLS. AFTER BACKING UP I NOTICED ANOTHER CAR COMING OVER THE HILL RIGHT BEHIND ME, SO I QUICKLY PUT THE CAR IN DRIVE AND APPLIED THE GAS TO AVOID AN ACCIDENT, AND MY VEHICLE STALLED AND THE OTHER CAR HAD TO GO INTO THE OTHER LANE TO AVOID A COLLISION. I NOTICE MY CAR ALSO HESITATES AND ALMOST STALLS EVERY TIME I BACK OUT OF MY DRIVEWAY AND START TO MOVE FORWARD. *TR

Reported

Sep 2010

Incident date

Aug 2010

Mileage

Not provided

Outcome flags

None reported

HELLO, I AM AN OWNER FOR 2010 GX 460 AND EXPERIENCED A PROBLEM WHERE THE CAR STALLS OR DOES NOT ACCELERATE WHEN FLOORING THE GAS PEDAL WHEN MAKING TURNS OR ROLLING STOPS. THE DEALERSHIP STATED THIS IS A KNOWN ISSUE AND LEXUS IS WORKING ON A FIX, HOWEVER THIS IS DANGEROUS WHEN THIS HAPPENS IN THE INTERSECTION... I AM WORKING WITH LEXUS CORP TO SEE WHAT I CAN DO BEFORE A FIX IS FOUND. THIS ISSUE HAPPENS PRETTY CONSISTENTLY IN THE SITUATION DESCRIBED. *TR

Reported

Aug 2010

Incident date

Jul 2010

Mileage

Not provided

Outcome flags

None reported

I RECENTLY PURCHASED A 2010 LEXUS GX 460 FOR MY WIFE. I PURCHASED IT BRAND NEW AT STEVENSON LEXUS IN COLORADO. ABOUT 2 WEEKS AGO OUR CAR DEVELOPED A HESITATION WHEN ACCELERATING FROM A STOP. WHEN YOU COME TO A COMPLETE STOP AND THEN TRY TO ACCELERATE, THE CAR MOVES SEVERAL FEET, UNDER IDLE, THEN THERE IS NO POWER AND YOU ARE STUCK IN THE ROAD. THE HESITATION/STALL LASTS FOR 2-5 SECONDS. MY WIFE AND I HAVE NARROWLY AVOIDED SEVERAL ACCIDENTS. I TOOK THE CAR INTO LARRY H. MILLER LEXUS IN MURRAY, UTAH ON MONDAY TO HAVE THE CAR REPAIRED. I SPOKE WITH ADAM CAMPBELL THE ASSISTANT SERVICE MANAGER. HE SAID THEY WERE VERY FAMILIAR WITH THE PROBLEM, IT IS A KNOW PROBLEM TO THE MODEL, THEY HAVE SEVERAL CUSTOMERS WITH THE SAME PROBLEM, LEXUS ACKNOWLEDGES THAT IT IS A PROBLEM BUT THEY DO NOT HAVE A FIX. THEY SAID ANY FIX IS A COUPLE OF MONTHS AWAY AT THE EARLIEST. THEY OFFERED A LOANER CAR UNTIL MY WAS FIXED IF I WANTED BUT IT IS SMALLER AND IS NOT TOW CAPABLE. THEY ALSO INDICATED THAT THEY HAD AT LEAST ONE OTHER CUSTOMER THAT LEFT THEIR VEHICLE AT THE DEALERSHIP AND REFUSED TO DRIVE IT UNTIL IT WAS REPAIRED. I CONTACTED LEXUS NATIONAL AND THEY INDICATED THEY WERE WORKING ON A VOLUNTARY SERVICE CAMPAIGN (NO RECALL) BUT NOTHING WAS AVAILABLE AT THIS TIME. THEY SAID THEY FELT THE CAR WAS SAFE TO CONTINUE DRIVING. I DISAGREE AND LARRY MILLER LEXUS SUPPORTS THAT DECISION. THE VEHICLE IS NOW AT THE DEALERSHIP. MY CAR IS THREE MONTHS OLD AND HAS 6000 MILES ON IT. IT IS COVERED BY FULL FACTORY WARRANTY BUT WE HAVE PARKED IT DUE TO THE SERIOUS DANGER IT POSES. LEXUS NEEDS TO RECALL THESE VEHICLES IMMEDIATELY PLEASE LET ME KNOW IF YOU CAN BE OF ASSISTANCE. *TR

Reported

Aug 2010

Incident date

Aug 2010

Mileage

Not provided

Outcome flags

None reported

TL*THE CONTACT OWNS A 2010 LEXUS GX460 SUV. THE CRUISE CONTROL WAS ACTIVATED WHILE THE CONTACT WAS DRIVING UP A SIGHT INCLINE AT APPROXIMATELY 62 MPH. AN UNEXPECTED INCREASE OF ACCELERATION OCCURRED. THE ENGINE BEGAN TO REV EXCESSIVELY HIGH AND THE RMPS INCREASED TO 4,300. THE CRUISE CONTROL WAS DEACTIVATED WITH THE BRAKE PEDAL ENGAGED. THE VEHICLE WAS ABLE TO COME TO A STOP. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN INFORMED THAT THE VEHICLE REQUIRED FURTHER INSPECTION AND WOULD ANALYZE THE DATA. THE VEHICLE REMAINED AT THE DEALER AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 2,800. THE CONSUMER STATED THERE WAS A VIBRATION IN THE STEERING WHEEL AND THE EMERGENCY BRAKE WOULD NOT HOLD, IT WOULD GO DOWN TO THE FLOOR. ALSO, WHEN TRYING TO PASS ANOTHER VEHICLE, THE VEHICLE HESITATED. UPDATED 10/12/10

Reported

Jul 2010

Incident date

Jul 2010

Mileage

Not provided

Outcome flags

None reported

TWO PROBLEMS WITH THE SUV. ONE IS THAT WHEN YOU ARE AT A STOP AFTER A WHILE YOUR FOOT IS ON THE BRAKE THE BRAKE PEDAL SEEMS TO GO IN JUST A LITTLE AND THE CAR MOVES FORWARD, THE OTHER PROBLEM WE BELIEVE STARTED WHEN THEY FIXED THE ROLL OVER PROBLEM WITH THE SUV. EVERY ONCE IN A WHILE WHEN YOU ARE STOPPED AND PUT YOUR FOOT ON THE ACCELERATOR NOTHING HAPPENS UNTIL YOU PUT YOUR FOOT DOWN HARD. *TR

Reported

Jul 2010

Incident date

Jun 2010

Mileage

Not provided

Outcome flags

None reported

HELLO, I PURCHASED 2010 LEXUS GX 460 ON JUNE 4TH. I HAVE NOTICED SLIGHT VIBRATION IN BRAKES AND IT ALSO MAKES NOISE WHEN WE PUSH BRAKE PADDLE. I HAVE TAKEN MY CAR TO DEALER AND THEY ALSO NOTICED SIMILAR NOISE/VIBRATION, INTACT THEY TESTED 3 MORE 2010 GX 460 AND ALL OF THEM HAVE SAME PROBLEM, TECHNICIAN TOLD ME THAT AT PRESENT THEY CAN'T FIX THIS ISSUE. I WOULD LIKE TO OPEN COMPLAIN TO LEXUS SO THEY CAN LOOK INTO THIS ISSUE FURTHER AND FIX THIS ISSUE PERMANENTLY. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Reported

Jun 2010

Incident date

Jun 2010

Mileage

Not provided

Outcome flags

None reported

HELLO, I PURCHASED 2010 LEXUS GX 460 ON JUNE 4TH. I HAVE NOTICED SLIGHT VIBRATION IN BRAKES AND IT ALSO MAKES NOISE WHEN WE PUSH BRAKE PADDLE. I HAVE TAKEN MY CAR TO DEALER AND THEY ALSO NOTICED SIMILAR NOISE/VIBRATION, INTACT THEY TESTED 3 MORE 2010 GX 460 AND ALL OF THEM HAVE SAME PROBLEM, TECHNICIAN TOLD ME THAT AT PRESENT THEY CAN'T FIX THIS ISSUE. I WOULD LIKE TO OPEN COMPLAIN TO LEXUS SO THEY CAN LOOK INTO THIS ISSUE FURTHER AND FIX THIS ISSUE PERMANENTLY. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Reported

Jun 2010

Incident date

Jun 2010

Mileage

Not provided

Outcome flags

None reported

I AM WRITING TO INFORM YOU OF A POTENTIAL SIGNIFICANT SAFETY DEFECT IN THE 2010 GX 460 I RECENTLY PURCHASED FROM LEXUS OF HUNTSVILLE. I PURCHASED THE CAR NEW ON THE FRIDAY THE 7TH OF MAY. OVER THE WEEKEND I FOUND THE CAR WON'T HOLD ITS PLACE WHEN STOPPED ON AN INCLINE. IN FACT, THE VEHICLE MOVES BACKWARDS UNLESS I HOLD THE BRAKE DOWN. I REPORTED THE PROBLEM TO LEXUS OF HUNTSVILLE ON MONDAY THE 10TH AND THE CAR WAS TAKEN IN ON WEDNESDAY THE 12TH FOR A MAINTENANCE CHECK. LEXUS OF HUNTSVILLE REPORTS THIS IS NORMAL FOR LEXUS FOUR WHEEL DRIVE VEHICLES. I CALLED THE LEXUS NATIONAL HELPLINE ON 12 MAY TO SEEK A SECOND OPINION AS I HAVE OWNED SEVERAL FOUR WHEEL DRIVE VEHICLES AND ALL HAVE HELD THEIR PLACE ON AN INCLINE. I WAS TOLD I WOULD BE CONTACTED BY THE LEXUS GX SUBJECT MATTER EXPERT SHORTLY. ON 24 MAY I CALLED THE NATIONAL HELPLINE A SECOND TIME AND WAS TOLD AFTER A THIRTY MINUTE WAIT THAT THE GX SUBJECT MATTER EXPERT WOULD CALL ME BACK. AS OF TODAY I HAVE NOT HEARD BACK FROM LEXUS AND I AM CONCERNED AND SURPRISED BY THE LACK OF FEEDBACK ON THIS POTENTIAL SIGNIFICANT SAFETY DEFECT IN THE 2010 GX 460. *TR

Reported

Jun 2010

Incident date

May 2010

Mileage

Not provided

Outcome flags

None reported

WHILE I WAS DRIVING AND ALMOST HOME, THE RIGHT FRONT WHEEL OF MY VEHICLE EXPLODED AND THE TIRE COMING OUT OF THE WHEEL AXLE . MY VEHICLE IS LEXUS GX460. *TR

Reported

May 2010

Incident date

May 2010

Mileage

Not provided

Outcome flags

None reported

ON 4/13/2010, CONSUMER REPORTS RELEASED TEST RESULTS ON A 2010 LEXUS GX 460 INDICATING THE SUV SHOULD NOT BE PURCHASED DUE TO ROLLOVER SAFETY ISSUES CAUSED BY A DEFECTIVE ELECTRONIC STABILITY CONTROL DEVICE. ON 3/30/2010, I LEASED A 2010 GX 460 FROM LEXUS. I AM NOW AFRAID TO DRIVE IT AND WOULD LIKE TO RETURN IT. *TR

Reported

Apr 2010

Incident date

Apr 2010

Mileage

Not provided

Outcome flags

None reported

2010 LEXUS GX 460 DRIVEN BY MY WIFE. AT APPROX 30 MPH THE BRAKES WERE APPLIED HARD TO AVOID A CAR CHANGING LANES AND THE VEHICLE ENTERED AN IMMEDIATE LEFT SKID WITHOUT WHEELS SKIDDING DUE TO BRAKING. THE BRAKE PRESSURE WAS RELEASED WHEN A IT WAS APPARENT A COLLISION WOULD BE AVOIDED AND THE VEHICLE MADE A VIOLENT JERKING RETURN TO STRAIGHT TRAVEL. THIS OCCURRED ON DRY PAVEMENT AND EASILY COULD HAVE LED TO A SERIOUS ACCIDENT. NO ACCIDENT HAPPENED ONLY DUE TO MY WIFE'S DRIVING SKILLS. APPEARS THE STABILITY CONTROL DID NOT WORK AS ADVERTISED. *TR

Reported

Apr 2010

Incident date

Mar 2010

Mileage

Not provided

Outcome flags

None reported

ON 4/13/2010, CONSUMER REPORTS RELEASED TEST RESULTS ON A 2010 LEXUS GX 460 INDICATING THE SUV SHOULD NOT BE PURCHASED DUE TO ROLLOVER SAFETY ISSUES CAUSED BY A DEFECTIVE ELECTRONIC STABILITY CONTROL DEVICE. ON 4/3/2010, WE PURCHASED A 2010 GX 460 FROM LEXUS OF SPOKANE IN WASHINGTON STATE. LEXUS SAYS THE VEHICLE IS SAFE. THE SUV IS IN OUR GARAGE, HAS 250 MILES ON IT, AND WE ARE AFRAID TO DRIVE IT. WHAT SHOULD WE DO???? THANK YOU FOR YOUR ASSISTANCE. *TR

Reported

Apr 2010

Incident date

Apr 2010

Mileage

Not provided

Outcome flags

None reported