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2020 Kia Telluride: Complaints, Recalls & Known Issues

What the public record actually says about the 2020 Kia Telluride — every figure below is a NHTSA or EPA number, not an opinion.

The read

More reported complaints than most SUV.

Owners filed 736 NHTSA complaints — more complaints than 97% of 2020 SUVs. Exterior Lighting leads the reports (23%). 7 safety recall campaigns on record — check the VIN and remedy terms with a dealer.

Based on NHTSA complaint volume against 2020 SUVs, not adjusted for how many were sold. It describes the model year, not the individual car you are looking at.

Complaints filed

736

Reports to NHTSA, 2020

Safety recalls

7

NHTSA campaigns on record

NHTSA crash test

Overall NCAP rating

Combined MPG

22

EPA estimate

Complaint volume vs. segment peers

More complaints than 97% of 2020 SUVs

The bar is this car's percentile among 2020 SUVs by complaint volume — a full bar means the fewest complaints in its class. Not adjusted for sales.

Known issues

Exterior Lighting issues lead owner complaints (23% of 736 reports), followed by visibility/wiper (17%).

Exterior Lighting23% · 172 reports
Visibility/Wiper17% · 122 reports
Unknown Or Other14% · 106 reports
Engine13% · 92 reports
Power Train9% · 63 reports
Structure7% · 48 reports
Electrical System6% · 47 reports
Suspension4% · 28 reports

+ 15 more component categories with fewer reports.

Share of all 736 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 11499167, ODI 11744971, ODI 11728510, ODI 11709139, ODI 11673399.

Recalls(7)

Open a recall to read what NHTSA says is wrong, what can happen, and how it gets fixed. Check the VIN and remedy eligibility with a dealer; federal no-charge requirements have an age limit, though a manufacturer may offer more coverage.

SeatsFeb 2026 · 26V430000Details +

Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The front power seat motor may overheat due to a stuck power seat slide knob or an improper recall 24V407 repair, which can result in a fire while parked or driving.

Risk: A fire increases the risk of injury.

Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install an electronic fuse assembly, free of charge. Owner notification letters are expected to be mailed August 13, 2026. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC374. This recall replaces NHTSA recall number 24V407. Vehicles already repaired under the previous recall will need to have the new remedy completed. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning July 17, 2026.

SeatsMay 2024 · 24V407000Details +

Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The front power seat motor may overheat due to a stuck power seat slide knob, which can result in a fire while parked or driving.

Risk: A fire increases the risk of injury.

Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a bracket for the power seat switch back covers and replace the seat slide knobs, free of charge. Owner notification letters were mailed July 30, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC316.

Seat Belts · 19V594000Details +

Kia Motors America (Kia) is recalling certain 2020 Telluride vehicles. The seat belt assemblies in the front passenger, second, and/or third row seats may not tightly secure a child restraint system in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Risk: If a child seat is not properly secured, there is an increased risk of injury to the occupant in a crash.

Remedy: Kia will notify owners, and dealers will inspect the vehicles and replace any incorrect seat belt assemblies. The repair will also include replacing the driver's seat belt which has a non-U.S. specified label, with a U.S. specification seat belt. The repairs will be performed free of charge. The recall began August 30, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC181.

Electrical System · 20V436000Details +

Kia Motors America (Kia) is recalling certain 2020 Telluride vehicles equipped with Smart Cruise Control (SCC). When a trailer is connected to the vehicle, the trailer brake lights will not illuminate when the SCC applies the brakes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk: Inoperative trailer brake lights can fail to warn other drivers that the vehicle is slowing, increasing the risk of a crash.

Remedy: Kia will notify owners, and dealers will install an additional wire harness to the main fuse box to signal the trailer brake lights, free of charge. The recall began September 10, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC194.

Trailer Hitches · 22V626000Details +

Kia America, Inc. (Kia) is recalling certain 2020-2022 Telluride vehicles potentially equipped with a Genuine Kia 4-pin tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.

Risk: A fire while parked or driving can increase the risk of injury.

Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a new fuse and a wiring harness extension. Dealers will also inspect and replace the tow hitch harness assembly, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed April 12, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC247.

Exterior Lighting · 24V148000Details +

Kia America, Inc. (Kia) is recalling certain 2020 Telluride vehicles. The high beam headlights may fail.

Risk: Inoperable high beam headlights may reduce visibility, increasing the risk of a crash.

Remedy: Dealers will inspect and repair or replace the high beam headlights, as necessary free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC299.

Power Train · 24V214000Details +

Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The intermediate shaft and right front driveshaft may not be fully engaged, which can result in vehicle roll away while in PARK.

Risk: A vehicle roll away increases the risk of a crash or injury.

Remedy: Owners are advised to manually engage the emergency parking brake prior to exiting the vehicle until the recall remedy is performed. Dealers will update the electronic parking brake software and replace any damaged intermediate shafts as necessary, free of charge. Owner notification letters were mailed May 15, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC303.

A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.

Investigations

1 NHTSA investigation on record

Investigations are agency reviews, not findings that a vehicle is defective.

Complete Loss of High Beams

On January 27, 2023, the Office of Defects Investigation (ODI) opened PE23002 to investigate allegations of loss of high beams with no warning and no re-engagement resulting in reduced visibility at night in the 2020 Kia Telluride. The investigation revealed that the halogen bi-function projector beam, used in vehicles built between January 2019 and November of 2019, is composed of one halogen bulb light source that provides light for both low beam and high beam. The heat generated by the halogen bulb will inflict damage to the gear mechanism and as a result the shutter’s electric motor will no longer be able to move the shutter to the open position to reveal the high beams. A loss of high beams, prevents the driver from having proper distance illumination, therefore increasing the risk of a crash. On February 24, 2024, Kia filed recall 24V-148 for certain MY 2020 Kia Tellurides. The recall remedy provides an inspection of the high beam shield gear mechanism and will either apply a clip to secure the shield gear to the shaft or replace the headlamp assembly with one that is resistant to heat damagefrom the halogen bulb. In view of the recall action being taken by Kia, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Crash-test ratings

2020 Kia TELLURIDE SUV FWD NHTSA source

Overall
Frontal
Side
Rollover

2020 Kia TELLURIDE SUV AWD NHTSA source

Overall
Frontal
Side
Rollover

Source: NHTSA New Car Assessment Program (NCAP).

Fuel economy by trim

TrimEngineDrivetrainCityHwyCombined
Telluride FWD3.8L 6-cylFront-Wheel Drive202623
Telluride AWD3.8L 6-cylAll-Wheel Drive192421

EPA laboratory estimates by trim and engine. Actual mileage varies with driving, weather, load, and maintenance. EPA source.

Before you buy

Useful next checks

Federal records tell you about patterns. These checks can tell you more about the specific car in front of you.

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Compare model years

"Fewest reports" and "most complained" describe raw NHTSA complaint totals, not vehicle reliability. The last few model years are left unlabelled because they have had less road time.

2020 Kia Telluride: frequently asked

What does the complaint record show for the 2020 Kia Telluride?

Owners filed 736 NHTSA complaints about the 2020 Kia Telluride — more complaints than 97% of comparable 2020 SUVs, so it sits toward the weaker end of its class. That's a signal, not a guarantee about any single car.

What are the most common problems on the 2020 Kia Telluride?

The most-reported problem areas are Exterior Lighting (23% of complaints) and visibility/wiper (17%).

How many recalls does the 2020 Kia Telluride have?

7 recalls have been issued that affect the 2020 Kia Telluride, covering components such as seats. Check the VIN with NHTSA and ask a dealer to confirm remedy eligibility; federal no-charge requirements have an age limit, though manufacturers may offer more coverage.

What gas mileage does the 2020 Kia Telluride get?

The EPA rates the 2020 Kia Telluride between 21 and 23 mpg combined, depending on trim and drivetrain.