2018 Honda Clarity

It looks like this is possibly at this point a wide spread issue with most if not it will be all honda clarity models. The lane departure warnings, adaptive cruise control, front camera honda sense electronics keep to go out and then will work for a little bit. sometimes just not work at all for months, then work for like a day or two. After reading many of many complaints about this it will seems to be pretty much widespread across all yearly models.

Reported

Jul 2026

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

To Whom It May Concern, I am the owner of a 2018 Honda Clarity, and I am submitting this complaint to request that the National Highway Traffic Safety Administration (NHTSA) investigate what appears to be a widespread defect involving the front camera system used by Honda Sensing. My vehicle has experienced a failure of the front camera system, which has disabled numerous critical safety features, including: • Adaptive Cruise Control (ACC) • Automatic Emergency Braking (Collision Mitigation Braking System) • Blind Spot Warning • Forward Collision Warning • Lane Departure Warning • Lane Keeping Assist System (LKAS) • Parking Collision Warning • Rear Cross Traffic Warning When the front camera fails, these safety systems become unavailable, significantly reducing the vehicle's ability to assist the driver in avoiding collisions and maintaining safe operation. After researching this issue online, I discovered that thousands of Honda owners have reported similar failures involving Honda Sensing cameras and related driver-assistance systems. Many owners have reported receiving warning messages, loss of safety functions, and repair estimates costing thousands of dollars. This appears to be a recurring problem rather than isolated incidents. I believe this defect presents a serious safety concern because drivers may unexpectedly lose access to critical collision avoidance and lane safety technologies that were included as standard safety equipment on the vehicle. The failure of a single camera component should not disable so many essential safety systems without a more robust fail-safe solution. I respectfully request that NHTSA investigate this issue and determine whether a safety recall or other corrective action is warranted for affected Honda vehicles, including the 2018 Honda Clarity. Thank you for your time and attention to this matter. I would be happy to provide additional information, repair records, photographs, diagnostic reports, or any other documentat

Reported

Jun 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

Here is an update to the issue I had raised with your office in March-April 2026: Honda Van Nuys performed the 35,000-mile routine maintenance on the Honda Clarity on February 24, 2026. At that time, Honda Van Nuys recommended (and I approved) that they clean the throttle. The odometer read 33,882 miles. I drove the car 337 miles when the unintended acceleration accident occurred on March 18, 2026 – 2.5 weeks after Honda Van Nuys cleaned the throttle. The airbags deployed. The throttle seems to be the part that failed based on the attached EDR report. The odometer read 34,219 at that time. The car is now considered totaled by GEICO. In addition, Honda Van Nuys has done all maintenance work on the Honda Clarity, including some major removal of the dashboard and back seats, since I purchased the car there in 2018, as outlined in the attachment. I have reached out to Honda Van Nuys and hope your office can encourage them to respond. This is a safety issue. The attachment elaborates further. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Jun 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

Crash 1 injuries

I will first start with our problems/concerns. We had experienced a complete lost power in freeway speed (65 mph) when the battery is depleted, that is when the battery bar goes to zero bar instead of 2 bars usually. I attached a photo from the video I took for your reference. This experience was the engine ramp up and not getting any power while driving on freeway, escpecially obvious during uphill slope. It is a safety hazard where we had to manuver in order avoid traffic since we could not maintain freeway speed. This originally happened around 2022, but we checked with Norm Reeves Honda Cerritos and they told us nothing is wrong and because there was no fault code, nothing they can do. When the Recall service canoaign 24-031 came, we were relieved because we think the problem is going to be fixed. We brought our Honda Clarity to the dealer on 2/3/2025 for the recall and everything was fine (meaning we can drive on HV after our battery is depleted). But around December 2025, my wife experienced the same situation where she couldn’t keep up with the freeway speed after exhausted the electric range of 34 miles. We took it to dealer again on 1/16/2026 and described the situation, dealer came back and said nothing has been found and there were no fault code. After that, the only way that we are trying to do is to avoid the battery to get down to zero miles, but since our battery is only getting 34 miles full charge instead of the 47 miles when it was new (dealer also said this is normal depreciation, I am not sure about that). Again, thank you for helping since losing engine power and speed on freeway is pretty scary and I hope this is enough information for my case. Here are answers to your questions. VIN: [XXX] Mileage: 85300 Dealership: Norm Reeves Honda Cerritos Details: Vehicle losing power on freeway speed after battery is depleted. As described above. First time it happened: Around 2022 First time dealer address my concern rather than told me th INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

May 2026

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

Driver’s side sun visor increasingly hard to operate and finally broke internally due to high forces to adjust. Cannot use to shield driver’s eye from sun glare as intended thus reducing visibility. Passenger side also increasingly hard to operate but has not broken yet due to low use. Known problem for Hondas as indicated by TSB’s for other models and large number of videos on how to replace.

Reported

Apr 2026

Incident date

Apr 2024

Mileage

Not provided

Outcome flags

None reported

I was just driving normal and a message on my dashboard started to appear saying to clean my windshield or the collision mitigation system cannot work, We cleaned the windshield several times and it didn’t work the light still on, mow it got worst all of the lights turned on when I drive the car, adaptive cruise control light, road departure mitigation system problem light, lane keeping assistance problem light, collision mitigation system problem light and Brake system light, I checked online and there’s alot of people complaining from the same thing, they said it’s an issue with the front windshield camera but honda wants to charge thousands of dollars to fix it and there’s other honda models with the same problem too. I don’t know if it’s safe to drive it or if more lights are going to come up.

Reported

Apr 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

None reported

I had an unintended acceleration happen as I was easing into a parking spot of a covered parking garage. The car accelerated like a jet plane taking off. I jammed on the brake. The only thing that stopped the car was the concrete wall that was 4 feet away. My airbags activated. We had taken the car to the Honda dealer for its 35,000-mile check-up on February 24, 2026. The Honda dealer has prepared all maintenance, including Honda recalls, since we bought the car in 2018. I'm scared about what caused the unintended acceleration and concerned that others could be injured. Electronic throttle control? Cruise control? Sensors? Wiring problems? What activated it? I believe this is a Honda mechanical problem. I have researched online that others have had unintended acceleration problems with the Honda Clarity and CRV–another plug-in hybrid–but not enough claims to lead to a recall. I have gotten a runaround. Our insurance carrier has declared the car a total loss but refuses to have the computer assessed to determine the cause. The local Honda dealer says it’s not their problem, claiming that we would have to tow the car to them and pay them to replace all safety items. They would then reboot the computer and delete all data, so they could not assess the cause. They said the Clarity has no “black box.” I contacted American Honda Corporation's customer service. Their engineers would not look at the car either unless our insurance company asked and paid them to do it. I have that Case Number. You would think that American Honda Corporation would be concerned, particularly since this unintended acceleration could have killed pedestrians if it had happened on the street or killed me if the concrete wall had not stopped the car. We had the Honda Clarity towed to our house to see if we could find someone to check out the computer. The towing company has driven the car, even though the airbags were activated. After 30 days, our insurance company will take the car for salvage.

Reported

Mar 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

Crash 1 injuries

Rear camera and Side camera and infotainment system all do not work. Screen does work because we get the welcome message when starting the car. We brought the car to the dealership and they told us that the screen needs to be replaced (Which appears to be working) at a cost of $5400 which they stated may not fix this issue. In addition we tried to get the fuel recall repaired but they told us they could not do it because there is too much fuel in the tank. - The tank holds a total of 8 gallons

Reported

Jan 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

The vehicle exhibits a dangerous electrical defect involving uncontrolled power-cycling. After shutting down the car, it automatically restarts itself in a continuous loop. During these episodes, the dashboard flickers, the drivetrain shudders, and the vehicle becomes unresponsive to manual 'Stop' button or brake inputs. Most critically, the car autostarts while parked in an enclosed garage. As a Plug-in Hybrid (PHEV), once the EV battery depletes, the internal combustion engine (ICE) engages automatically. This creates a life-threatening risk of Carbon Monoxide (CO) poisoning for residents in the connected home. A Honda dealership has professionally diagnosed the cause as a failure of the Body Control Module (BCM). This module failure also causes the anti-theft alarm to trigger uncontrollably and renders the keyless entry system inoperable. This defect turned the vehicle into a life-safety hazard in a residential setting. Visual documentation of the uncontrolled power-cycling and dashboard flickering can be viewed at: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Jan 2026

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

The Day Time Running light on the left side of the car just stopped working. The DRL is not damage. I checked for impact marks.

Reported

Dec 2025

Incident date

May 2025

Mileage

Not provided

Outcome flags

None reported

Since last Wed. (9/24/2025), the car started to show the warnings of "Adaptive Cruise Control Problem", "Brake Hold System Problem", "Brake System Problem", "Electric Parking Brake Problem", and "Road Departure Mitigation System Problem" from time to time. I bought this VHonda Clarity Plug-in Hybrid 2018 in June 2023 as the HoneTrue Certified. Then probably the same time, the car lose the EV mode by itself, and only drives in the gas mode. I found this issue and late manually changed it to EV mode. WHile then it again dropped the EV mode during the driving today (9/28/2025). When I tried to press the EV button, it shows "Drive Mode Change Unavailable"! After stopped at home, I re-started the car, I can change it to EV mode.

Reported

Sep 2025

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

The Honda Clarity's evaporator core has proven to be a defective component requiring premature replacement, representing a significant design or manufacturing flaw. This evaporator failure appears to be a systemic issue affecting multiple Honda Clarity vehicles, as evidenced by [specific sources - owner forums, service bulletins, etc.]. The defect typically manifests as [specific symptoms you've experienced - loss of cooling, refrigerant leaks, etc.], often occurring well before the expected service life of the component. This premature failure not only creates an unreasonable financial burden on owners but also poses safety concerns when air conditioning systems fail during extreme weather conditions, potentially leading to driver distraction, reduced visibility from fogging, or heat-related health risks.

Reported

Sep 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

Crash Fire

The AC hasn't been out for a while and the defrost option doesn't work because of that. I believe that is a safety issue.

Reported

Sep 2025

Incident date

Mar 2025

Mileage

Not provided

Outcome flags

None reported

There is an issue with the front, right turn signal light flickering uncontrollably. This flickering is occurring during the vehicle’s operation, posing a significant safety risk as the amber light is incorrectly signaling to other vehicles on the road. The flickering also occurs while the vehicle is parked and off—draining the battery. It has been occurring intermittently with my vehicle for over two years. This issue is widely reported online, with dozens of posts on websites and forums.

Reported

May 2025

Incident date

May 2025

Mileage

Not provided

Outcome flags

None reported

The regenerative braking system left paddle (on the steering wheel) intermittently does not work. I press the paddle to slow the vehicle but nothing happens. If I press it multiple times, sometimes it will slow the vehicle, other times nothing happens. I use that method of braking frequently, so when it doesn't work, it jeopardizes the safety of myself and others on the road. This problem has been occurring for a few years; I don't recall the exact date that it began occurring. If needed, I can make the vehicle available for inspection. I've been unable to have it reproduced by a dealer because it usually resolves itself before I can get it in to a dealer to be serviced. The vehicle has not been inspected by the manufacturer, police, insurance representatives or others.

Reported

May 2025

Incident date

May 2021

Mileage

Not provided

Outcome flags

None reported

Since fuel pump recall fix by dealership, “Emission System Problem” started appearing in my car due to the way fuel pump recall was fixed. They already attempted to fix the issue 5 times but unable to provide permanent fix. Honda corporate office also not willing to help. This is a safety issue as when I drive the car, I smell gas and my car is constantly with dealership without permanent fix.

Reported

Feb 2025

Incident date

Jan 2025

Mileage

Not provided

Outcome flags

None reported

I received a letter in October 2024 about an inoperable fuel pump and a recall for the vehicle. However, after 3 months, the dealership does not have the fuel pump replacement pump and does not know when they will receive the part. As a result, I am still driving the car with the fuel pump issue.

Reported

Dec 2024

Incident date

Oct 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2018 Honda Clarity Plug-In Hybrid. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that due to a limited supply of parts, the manufacturer was prioritizing the repair of vehicles experiencing symptoms related to the recall first. The manufacturer was made aware of the issue and confirmed the prioritizing of the repair of vehicles experiencing symptoms related to the recall. The contact had not experienced a failure. Parts distribution disconnect.

Reported

Dec 2024

Incident date

Dec 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2018 Honda Clarity Plug-in-Hybrid. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. Additionally, several dealers were contacted, and the contact was informed that the parts were unavailable. The contact was informed that a diagnostic test was needed to confirm a failure, due to the limited parts that were available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and a case was filed. The contact had not experienced a failure. Parts distribution disconnect.

Reported

Dec 2024

Incident date

Dec 2024

Mileage

Not provided

Outcome flags

None reported

The incomplete recall for the fuel pump is a year old and Honda continues to state that the parts are unavailable. Since this is a safety recall how do I get the car to be in safe working order? Do I have other recourse with Honda? What compels Honda to ever fix this?

Reported

Dec 2024

Incident date

Dec 2024

Mileage

Not provided

Outcome flags

None reported

The car stalled and died pulling into high flow traffic almost caused others to hit each other

Reported

Nov 2024

Incident date

Nov 2024

Mileage

Not provided

Outcome flags

None reported

The steering makes a horrible clunking sound, and is impercice/sloppy. Dealership refused to acknowledge any issue. Increased effort required to stay within lane. Tie rods are not damaged or worn, issue appears to be with steering rack as far as I can tell.

Reported

Nov 2024

Incident date

Jul 2024

Mileage

Not provided

Outcome flags

None reported

Several times now while driving on the interstate at the average speed of 70 to 75 which is the speed limit in my Area the battery level while fully charged it's supposed to only drop down to 20% I have noticed several times now while on the interstate I've been barely able to drive 40 mph as it is dropping the power level down to almost zero there is no bars being illuminated they're supposed to be two bars for 20% and even one bar for 10% and twice now in a matter of 2 weeks I've noticed that it goes down to zero bars and the engine is revving very very high and I have very little power available this is quite dangerous on the interstate and I wish this could be resolved or I'll be getting rid of this car

Reported

Nov 2024

Incident date

Nov 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2018 Honda Clarity Plug-In Hybrid. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that occasionally the check engine warning light was illuminated. The vehicle was taken to a dealer and was inspected but not diagnosed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Reported

Nov 2024

Incident date

Jan 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2018 Honda Clarity Plug-In Hybrid. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Reported

Nov 2024

Incident date

Nov 2024

Mileage

Not provided

Outcome flags

None reported

My car was involved in a low speed accident in which the front end of our car hit the rear bumper of the other car. There was no damage to the other car and what appeared to be only minor damage to our front grill. 1) Shortly after the accident, the Collision Mitigation Braking System (CMBS) malfunctioned several times by strongly engaging the brakes when there was no car in front of us. 2) The sudden braking for no reason caused cars behind us to swerve out of the way in order to avoid an accident. Very fortunately, no accidents occurred. 3) The dealer service center confirmed that the accident had caused the sensors for the CMBS to malfunction which in turn caused the brakes to engage. 4) The car has not been inspected. 5) Prior to the brakes engaging, the "Brake Now" warning light came on when there were no cars in front of us. My concern is that the car does not have a safety check to make sure that the sensors are working properly. In addition, the Honda Manual does not warn drivers that even a very low speed accident could cause the sensors to malfunction and the brakes to engage. The CMBS can be turned off by the driver but it automatically comes on every time the car starts. In my view, at the very least, drivers should be warned that if they are involved in an accident, they should disengage the CMBS until an authorized service center can look at the car and make sure the sensors are operating properly. I have contacted Honda and they called me back several months ago, but, to date, nothing has been done. I have attached a picture showing that the damage from the accident appeared to be minor.

Reported

Nov 2024

Incident date

Feb 2024

Mileage

Not provided

Outcome flags

Crash

The contact owns a 2018 Honda Clarity Plug-In Hybrid. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

Reported

Nov 2024

Incident date

Nov 2024

Mileage

Not provided

Outcome flags

None reported

Fuel pump recall. Honda states that they do not have the part and they will contact me once the part is here. It has been months (Dec 2023 recall), I am worried that the car will brake or even worse I may have an accident. Already had and still have tons of electronic issues that Honda refuses to fix even though they lost at the arbitration! They literally told me after the trail: you’re on your own.

Reported

Oct 2024

Incident date

Dec 2023

Mileage

Not provided

Outcome flags

None reported

Honda has known issues with the AC system in the 2018-21 Honda Clarity (see [XXX] ). About 4 months after I had the faulty condenser replaced, the AC system (including the window defroster/defogger) stopped working again. This time Honda says that the Evaporator Compressor is faulty and needs replaced. Speaking with other Clarity owners, this seems to be a common failure shortly after the faulty condenser is replaced. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Oct 2024

Incident date

Sep 2024

Mileage

Not provided

Outcome flags

None reported

The evaporator has failed at just 29000 miles on the car. The condenser was replaced under warranty 2 years ago after it cracked, but the evaporator has now broken and is not covered. This means the AC is not working, which can impact defogging/defrosting, as well as cause unsafe conditions for the driver.

Reported

Oct 2024

Incident date

May 2024

Mileage

Not provided

Outcome flags

None reported

Honda vehicles have an A/C problem affecting the condenser and evaporator. Honda has put a 10 year warranty on the condenser but has done nothing to the faulty evaporator because it is a costly fix. The A/C in my Clarity has been a problem the last 3 years and I have had 3 condensers replaced in the car. I took the Clarity in a few weeks ago and now they are saying that it is the evaporator and want to charge me $3000. The evaporator is needed to also defrost the windows. Please force Honda to fix faulty evaporators in the Clarity.

Reported

Oct 2024

Incident date

Apr 2023

Mileage

Not provided

Outcome flags

None reported

The A/C evaporator is leaking and it is not working anymore, according to the local Honda Service Center (Pacific Honda San Diego). That's a safety issue because when the A/C doesn't work, the car can't defrost the windshield properly. The local dealership let me know that many cars of the same model are suffering the same issue,

Reported

Sep 2024

Incident date

Sep 2024

Mileage

Not provided

Outcome flags

None reported

AC stopped working as both condenser and evaporator are leaking. But they only recall condenser currently. They should recall on both. When the A/C doesn't work, the car can't defrost the windshield properly, which is a USDOT defined safety issue.

Reported

Sep 2024

Incident date

May 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2018 Honda Clarity Plug-In Hybrid. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Reported

Sep 2024

Incident date

Sep 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2018 Honda Clarity Plug-In Hybrid. The contact stated while driving 10 MPH, the check engine warning light illuminated. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System Gasoline); however, the part to do the recall repair was unavailable. The dealer was made aware of the failure; however, the contact was informed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 120,000. Parts distribution disconnect.

Reported

Aug 2024

Incident date

Aug 2024

Mileage

Not provided

Outcome flags

None reported

My air conditioner stopped working in June 2024 following during a long trip in 100+ degree weather since it was blowing only air temperature air. I took it to Honda of Escondido and they determined it was the evaporator. The cost of the repair was ,$2823 on with 64,971 miles on my car. I've been told that it's a safety hazard to drive in a car without AC because of the fact the window defroster won't work, thus making it difficult to drive safely. In addition, during our road trip, we had to keep stopping to get ice water to cool ourselves off. It was not safe to be driving in the car long distance in high temperatures.

Reported

Aug 2024

Incident date

Jul 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2018 Honda Clarity Plug-In Hybrid. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Reported

Aug 2024

Incident date

Dec 2023

Mileage

Not provided

Outcome flags

None reported

Hello, I have received a safety recall notice (23V-858) from Honda back in February and another one in July. I have tried to get them to repair it a few times, but they said they do not have the part yet but should have it sometime in the fall. They are telling me that they are only fixing cars with issues at the moment, which I cannot with 100% certainty say my car has the issue they are talking about. The CSR told me that I would have to pay for diagnostics if they found my car not having the issue in question, which of course I do not want to do. My question is, does Honda not have the duty to fix my car in a timely manner if they have issued a recall for it? I have been waiting for at least 7 months now? That is way too long? Thank you for your attention in this matter [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Aug 2024

Incident date

Aug 2024

Mileage

Not provided

Outcome flags

None reported

NHTSA Recall Number 23V-858, 2018 Honda Clarity PHEV Fuel Pump Impeller recall has not yet been corrected. Honda dealer, Casey Honda, was contacted more than 60 days ago.

Reported

Aug 2024

Incident date

Feb 2024

Mileage

Not provided

Outcome flags

None reported

The AC evaporator failed with only ~ 35000 miles. This is required to make the defroster work properly, a safety issue. It was replaced at my expense when the condenser was replaced under a mfg recall. There were no warnings lights, just warm air.

Reported

Aug 2024

Incident date

Mar 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2018 Honda Clarity Plug-In Hybrid. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution discount.

Reported

Aug 2024

Incident date

Mar 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2018 Honda Clarity Plug-in-Hybrid. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the RPM increased significantly. The vehicle was taken to the dealer where it was diagnosed with fuel pump failure. The contact was informed that the fuel pump needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that the failure had occurred when the vehicle was first purchased, and the failure had become persistent. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but was unable to confirm when parts would be available. The failure mileage was unknown. Parts distribution disconnect.

Reported

Jul 2024

Incident date

Feb 2019

Mileage

Not provided

Outcome flags

None reported

AC Evaporator not working (leaking). No AC functionality. When the A/C doesn't work the car can't defrost the windshield properly.

Reported

Jul 2024

Incident date

Jun 2024

Mileage

Not provided

Outcome flags

None reported

I bought this car used with a governmental help from replace my ride program, since I bough the car form a dealer [XXX] ) within few days, I took it to the dealer twice for thermostat replacement and spark plugs. and recently, There was an extended warranty from Honda for the ac condenser as this car has a major problem with ac. I took it to the dealer Honda of Riverside, California and they told me, indeed your condenser needs replacement and the good news, In California, Honda has extended its warranty. Then, they said, but you need to replace your evaporator and I need to pay $2350.26 and they refused to replace the ac condenser under warranty without replacing the evaporator and paying that much of money. I called Honda for help (goodwill) and after about a month (without having my car and many emails and phone call and time and efforts) Honda final response was "sorry, you have high mileage" Case [XXX] I really need your help to protect me from them. Thank you [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Jul 2024

Incident date

May 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2018 Honda Clarity Plug-In Hybrid. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Reported

Jun 2024

Incident date

Jun 2024

Mileage

Not provided

Outcome flags

None reported

AC working intermittently since the day I bought. Honda replaced the condenser but now the evaporator is leak. This caused the defrost can not work properly. The leaking condenser and the evaporator are well known problems for Clarity owners. Honda should recall this.

Reported

Jun 2024

Incident date

Mar 2024

Mileage

Not provided

Outcome flags

None reported

Rear driver side passenger seat belt not locking .

Reported

Jun 2024

Incident date

Aug 2023

Mileage

Not provided

Outcome flags

None reported

All lock actuators freeze and prevent doors from opening . Doors do not open unless manually unlocked from inside . Child has been locked in car due to door lock malfunction .

Reported

Jun 2024

Incident date

Mar 2022

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2018 Honda Clarity Plug-In Hybrid. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

Reported

Jun 2024

Incident date

Jun 2024

Mileage

Not provided

Outcome flags

None reported

Stalling won’t accelerate at times and keeps not turn on occasionally

Reported

May 2024

Incident date

May 2024

Mileage

Not provided

Outcome flags

None reported