Model-year record

2016 GMC Terrain
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Complaints filed
149
Reports to NHTSA, 2016
Safety recalls
2
NHTSA campaigns on record
NHTSA crash test
Overall NCAP rating
Combined MPG
23
EPA estimate
Known issues
Visibility/Wiper issues lead owner complaints (31% of 149 reports), followed by engine (23%).
+ 11 more component categories with fewer reports.
Share of all 149 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 11738415, ODI 11734710, ODI 11686230, ODI 11676629, ODI 11669047.
Individual complaint reports(149)
Showing the 50 most recent reportsPower TrainJun 2026 · ODI 11742386Details +Close −
My 2016 GMC Terrain 2.4L Ecotec first stalled while idling at a red light in Raleigh, NC. I restarted it and it sounded different, so I drove it home. The next morning it would not start. The failure occurred at approximately 69,939 miles with no meaningful warning. The dealer’s diagnostic report states there were no current relevant codes and no relevant codes in history. The dealer documented major timing-system failure: timing chain tensioner failure, timing chain guide failure, a timing chain guide bolt pulled out of the cylinder head, aluminum contamination in the cylinder head/oiling system, and engine replacement recommended. The vehicle was found unsafe to operate. This vehicle regularly transported my family, including my children. If the stall/no-start failure had occurred at highway speed, while merging, or in heavier traffic, it could have created a serious crash risk. The oil was maintained outside the dealership network and had been serviced before failure. I also topped off the oil shortly before this occurred. The 2.4L Ecotec engine family is known for oil-consumption issues, yet this vehicle gave me no direct warning that oil consumption had reached a dangerous level. A reasonable owner would not know to check oil every day when there were no relevant stored warning codes. Other NHTSA complaints involving 2016 GMC Terrain vehicles describe similar patterns: oil consumption, no warning lights, sudden stalling or no-start conditions, timing-chain failure, and engine replacement recommendations. I am filing because this appears to be an ongoing safety risk involving oil consumption without adequate warning, timing-chain/timing-guide failure, internal contamination, and sudden engine failure. I request NHTSA review this issue for investigation or recall expansion before this failure mode causes a preventable serious crash, injury, or fatality. The vehicle was inspected by a GMC dealer and remains unrepaired.
- Reported
- Jun 2026
- Incident date
- Apr 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Visibility/WiperMay 2026 · ODI 11738415Details +Close −
Windshield wiper mechanism broke while driving in heavy heavy rain near [XXX] . Extremely dangerous situation and almost resulted in a crash but I was able to make my way off of the interstate safely. Huge inconvenience because we had to wait out the rain! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Reported
- May 2026
- Incident date
- May 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Visibility/WiperApr 2026 · ODI 11734710Details +Close −
During heavy rainfall in the mountains at dawn, my windshield wipers suddenly have stopped working. We can manually move the wipers with ease and can hear the motor engaging but both front wipers suddenly stopped. We were 1200 miles from home on what was supposed to be a vacation. Carvana reports 2 recalls for my reports but the dealerships have no recalls for my year of vehicle.
- Reported
- Apr 2026
- Incident date
- Apr 2026
- Mileage
- Not provided
- Outcome flags
- None reported
EngineApr 2026 · ODI 11733070Details +Close −
My vehicle started turning off suddenly when stopped and then when starting to move. I replaced my rear seal. A week later, I have oil in my timing and my engine no longer works. I have had it checked by a shop. No warning was given. I have my oil checked regularly and changed on time. I had a car full of people, adults and children, in rush hour traffic. The car is sitting in my driveway as I will need to negotiate with the lender on money owed. I am currently without a safe vehicle to drive, and I need that as I am a caregiver and home aid.
- Reported
- Apr 2026
- Incident date
- Mar 2026
- Mileage
- Not provided
- Outcome flags
- None reported
EngineApr 2026 · ODI 11732086Details +Close −
I check my oil every time I get gas as to ensure that i don't go below the threshold for the oil, as I know these engines have an oil consumption issue. My terrain started having a loud grinding sound after losing power on the highway and I was able to pull off before the car died completely over 60 miles from home. I have since changed the upstream, and downstream O2 sensors (they needed it), VVT solenoids, and now going to be required to change my catalytic converter because the excessive oil consumption has clogged it almost completely. Why will GM not issue a recall for this engine and get it fixed, when they have knowledge that there is an issue. A recall was issued for previous years (on the same model) having the same issue, but yet we are left to "figure it out" at our own expense? Come on GM and the NHTSA, get it together and issue a recall already, you have all the complaints, and history you need to start one.
- Reported
- Apr 2026
- Incident date
- Dec 2025
- Mileage
- Not provided
- Outcome flags
- None reported
EngineFeb 2026 · ODI 11718490Details +Close −
Carr paused, and then stopped in the middle of the highway, without any warning lights or identifiers. Other vehicles had to come to abrupt stops or even veer to avoid hitting me the manufacturer is aware, and has had a large lawsuit settlement due to a faulty rear seal causes massive internal oil consumption without any warning to the operator of of the vehicle. My research has shown that it is a catastrophic common issue with this vehicles model and year a certified GMC dealership has identified this as the reason for the sudden shut down without warning, not one warning light illuminated to indicate low or any other issue. The car has had regular oil changes and maintenance. This well-known defect should normally be caused for alarm and the safety of drivers would also for a mass recall.
- Reported
- Feb 2026
- Incident date
- Jan 2026
- Mileage
- Not provided
- Outcome flags
- None reported
EngineFeb 2026 · ODI 11715195Details +Close −
excessive oil consumption....caused engine to fail....yes, car is available for inspection ...caused the car to lag and initially break down without any warning lights ...confirmed form dealer new engine needed...law suits in other states have proven that this seal problem has been known to GMC for years and they haven't repaired these faulty parts...again, no warning lights came on...please assist
- Reported
- Feb 2026
- Incident date
- Jan 2026
- Mileage
- Not provided
- Outcome flags
- None reported
EngineJan 2026 · ODI 11711301Details +Close −
I bought the vehicle in November of 2025. No warning lights or problems running. Check the engine oil upon purchase and have the dealership sticker showing oil change was recently done and oil showed that it was full. Approximately 3 weeks after purchasing, the car starting idling rough and stalled a few times during my commute to work. The check engine light came on and it showed that the vvt was a possible solution for the code P0014 this was on December 12th 2025. I replaced the suspected part with no change in vehicle condition. I checked the oil and found that it was empty/no oil on dipstick. I had to add 5 quarts of oil and then it showed it was in the safe zone on the dip stick. Today (January 15th 2026) I checked the oil again and it showed no oil on the dipstick. I had to add 2 quarts for it to be at the bottom of the safe zone on the dipstick.
- Reported
- Jan 2026
- Incident date
- Dec 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Vehicle Speed ControlJan 2026 · ODI 11711023Details +Close −
the car is having stability control issues
- Reported
- Jan 2026
- Incident date
- Jan 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsDec 2025 · ODI 11705536 · crash · 1 injuriesDetails +Close −
The contact owns a 2016 GMC Terrain. The contact stated that while driving approximately 20 MPH, a second vehicle crashed into the front passenger side of the vehicle. During the crash, the vehicle sustained severe damage to the front passenger side, but no air bags inside the cabin of the vehicle deployed. The driver of the other vehicle reported no injuries, and the air bags in her vehicle did deploy. The contact was transported from the scene of the crash to the local hospital with multiple injuries that included a head contusion and burn, left knee contusion, right hand, and right foot contusions. A police report was taken at the scene, and the vehicle was towed to the local collision center. The cause of the failure was not determined. The manufacturer and local dealer were not contacted. The failure mileage was 129,000.
- Reported
- Dec 2025
- Incident date
- Dec 2025
- Mileage
- Not provided
- Outcome flags
- Crash 1 injuries
Visibility/WiperSep 2025 · ODI 11686230Details +Close −
The windshield wipers quit working while driving during a down pour; some piece to the motor broke. This can cause severe injuries and even death due to the fact that it caused me to not be able to see where I was going and what was around me and could have driven off a high ramp. It hasn’t been inspected by anyone yet. There were no signs, warnings, or messages stating a failure may occur. This issue is available for review if requested until I get the car in for repairs. Will request to keep the part that is repaired Incase it’s needed for review after the fact.
- Reported
- Sep 2025
- Incident date
- Sep 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Service BrakesSep 2025 · ODI 11685259 · crash · 1 injuriesDetails +Close −
I was driving my morning commute to work, when I came upon a stop light. I was pressing the brakes and the brakes failed to engage which caused me to hit a car in front of me. I did not have any warnings that the brakes were defective. The warning on the dash did not indicate that there was anything wrong with brakes. I had my set belt, was going the speed limit and my brakes just gave out. I have injury’s to my arms, shoulder, neck, and head. The other vehicle driver was not hurt. Thank the Lord.
- Reported
- Sep 2025
- Incident date
- Sep 2025
- Mileage
- Not provided
- Outcome flags
- Crash 1 injuries
Power TrainAug 2025 · ODI 11683566Details +Close −
On or around August 15th I was in traffic and my 2016 GMC TERRAIN just shut off in the middle off traffic almost causing the car behind me to hit me is the rear. I got it started and then slowed down for a car that was turning in frount of me and it shut off again almost causing another car to rear end me. There where no warning light no warning at all just shut off I called a flat bed and it was taken to Clintscales Chevrolet in Belton Sc. They have informed me that it is a problem with the timing chain causing me to need a new motor. I have done research and it shows Gm has had problems with this problem in numerous engines in this year. This is so dangerous it puts life's in danger by shutting of in traffic with no warning at all.
- Reported
- Aug 2025
- Incident date
- Aug 2025
- Mileage
- Not provided
- Outcome flags
- None reported
VisibilityAug 2025 · ODI 11681961Details +Close −
The contact owns a 2016 GMC Terrain. The contact stated that while her husband was driving at an undisclosed speed, the front windshield became foggy. The driver rolled down the windows to clear the windshield and the glass; however, the windshield became foggier. The driver was able to pull over to the shoulder of the roadway and clear the windshield by hand. The vehicle returned to normal functionality, but the failure became a regular occurrence. The vehicle was taken to the dealer, who determined that the windshield was collecting excessive moisture from the air inside the vehicle but was unable to provide a specific diagnosis. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 93,000.
- Reported
- Aug 2025
- Incident date
- Aug 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Visibility/WiperJul 2025 · ODI 11676629Details +Close −
The windshield wipers became inoperable due to a ball joint failure within the wipers. The parts are available for inspection. The safety of myself and others were put at risk as it was raining heavily after sundown and I could no longer see through my windshield due to the rain not being cleared off by windshield wipers. The visibility issue could have caused an accident, especially if the car in front of me had slammed on breaks. The problem has not been addressed by a dealer but I will be doing that in the following weeks. No one has inspected the component. I did not get any warning lamps or messages. The wipers just immediately stopped.
- Reported
- Jul 2025
- Incident date
- Jul 2025
- Mileage
- Not provided
- Outcome flags
- None reported
EngineJul 2025 · ODI 11671706Details +Close −
Excess Oil consumption
- Reported
- Jul 2025
- Incident date
- Jul 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Visibility/WiperJun 2025 · ODI 11669047Details +Close −
I was driving on an interstate highway. I entered a construction zone restricted to two lanes.(one each way). It began to rain very hard, after a short time of starting the front windshield wipers; both stopped. There was a total failure of both wipers with out any warning and a total loss of vision due to a rain covered windshield. Due to the restricted traffic lanes in the interstate construction zone there was no shoulder on either side to pull off onto and no way to exit the interstate traffic flow for several miles. I was able to avoid a crash and exit the interstate after several miles. With a different driver, slightly different circumstances or a little less luck it would have resulted in LOSS of LIFE!!!! The cause was failure of the wiper arm linkage more specifically the ball broke off of the wiper motor arm. THIS APPEARS TO BE THE SAME FAILURE THAT CAUSED A RECALL TO BE ISSUED FOR PREVIOUS MODEL YEARS OF THE GMC TERAIN. The parts are available for inspection.
- Reported
- Jun 2025
- Incident date
- Jun 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Visibility/WiperJun 2025 · ODI 11666948Details +Close −
Windshield wipers stopped working during a downpour. Lucky I was able to make it home safely but took time. Checked fuses, nothing wrong there. Can hear something running so assume motor is OK, but linkage may have broken. Will have to take to mechanic
- Reported
- Jun 2025
- Incident date
- Jun 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Visibility/WiperJun 2025 · ODI 11665624Details +Close −
The front windshield wipers suddenly stopped working while I was driving on the freeway in moderate rainfall on [XXX]. I wasn't able to see through the windshield. I will call GMC in Roseville MN on Monday, June 9, 2025 to request a service date. I waited until the rain was lighter, so I could drive from Willow River Rest Area to Moose Lake, 19 miles. It was inspected at the repair shop, Federated Co-Ops Moose Lake 017, 100 Arrowhead Ln, Moose Lake, MN 55767. (218) 485-4409. He didn't have the part to make the repair on June 6, 2025. His note: Removed engine plastic trim and wiper transmission. socket on wiper transmission popped off. reinstalled. recommend new wiper transmission. There were no prior indications or issues with the wipers not functioning properly. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Reported
- Jun 2025
- Incident date
- Jun 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Visibility/WiperMay 2025 · ODI 11662508Details +Close −
WHILE DRIVING IN A HEAVY RAIN IN A CONSTUCTION ZONE, WIPER QUIT WORKING. Never notified vehicle had a wiper linkage failure issue. Paid for repairs out of pocket and GM won't compensate because a GM Dealer didn't perform repair. See Service Bulletin N192266180-01, thank you!
- Reported
- May 2025
- Incident date
- May 2025
- Mileage
- Not provided
- Outcome flags
- None reported
EngineMay 2025 · ODI 11661501Details +Close −
My vehicle started shaking & stalling really badly out of nowhere on April 18, 2025. Had to have it towed to GMC dealership. They said the engine was showing low compression. Got timely oil changes and everything on this engine. The check engine light nor any other warning light ever came on when this happened. After some research, the engine in my car, the 2.4 L engine on the 2014 - 2017 models of the GMC Terrain has known defects which although GMC has known about, they have done nothing to address the issue. There was no prior warning that the engine was failing. It was very sudden and I was in traffic when this happened putting both my safety and the safety of other drivers and pedestrians in danger.
- Reported
- May 2025
- Incident date
- Apr 2025
- Mileage
- Not provided
- Outcome flags
- None reported
EngineMay 2025 · ODI 11659263Details +Close −
My 2016 GMC Terrain exhibited the excessive oil consumption outlined in both of the following Special Coverage Adjustment bulletins. In addition to the excessive oil consumption, the oil light and oil pressure warnings never gave any indication that there was an issue or that the oil was low. This ended in the engine shaking the whole car, jerking it forward when stopped, and causing the engine to seize and need replacing. GMC customer service has refused to acknowledge this issue, stating that until the government tells them to issue a recall, they can't do anything to fix my vehicle. GM acknowledged the issue for model years 2010 - 2013 (+2014 later) and alleged that they made production changes in 2013 that fixed the issue. From the experience with my vehicle and the posts on multiple consumer websites by other GM owners, it is clear that they did NOT fix the issue and that there are hundreds of owners of GMC Terrain and Chevy Equinox vehicles with the 2.4L engines that have had this problem and have lost all the value in their vehicles as a result (or had to pay up to $10,000 for a new engine.) [XXX] [XXX] Class action lawsuit about previous model years: [XXX] v. General Motors INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Reported
- May 2025
- Incident date
- Jan 2024
- Mileage
- Not provided
- Outcome flags
- None reported
EngineMay 2025 · ODI 11659275Details +Close −
I am reporting excessive oil consumption in my 2016 GMC Terrain with the 2.4L Ecotec engine. The vehicle burns through an abnormal amount of oil between routine oil changes, often requiring additional oil changes without any visible leaks or dashboard warnings until the oil level is dangerously low. This issue has been diagnosed by a certified GMC dealership, but the repair was not covered under warranty. I’ve learned this is a known and widespread defect related to faulty piston rings and PCV system issues in this engine model, which has led to engine damage or failure in many cases. GMC has not issued a recall for my VIN, and my request for goodwill assistance was denied despite the safety risk of low oil pressure and potential engine failure while driving. I believe this issue poses a safety concern and warrants formal investigation and potential recall expansion.
- Reported
- May 2025
- Incident date
- May 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsFeb 2025 · ODI 11640149Details +Close −
consumption of oil! I got my oil changed January 1, 2025. It is now February 1. I have driven less than 500 miles. I had no oil. I have no Leaks or anything wrong. The car just consumes . I have had to have 6 oil changes in the past 3 months. Shop after shop. Has said it just consumes oil and this vehicle is trash. I noticed there was also a lawsuit against it. If you do not put a recall out on my vehicle ASAP, I am going to file a personal lawsuit and sue the hell out of you! For your scam! Somebody better give me a call immediately. Or set me up at my local GMC dealer to fix this issue. I better be expecting a notice in my mailbox or an appointment for a free fix and this better be a recall immediately! Or you’re asking for another lawsuit! I was told my car could blow up. With my kids and it could kill us! You better fix this immediately!!!!!!!
- Reported
- Feb 2025
- Incident date
- Feb 2025
- Mileage
- Not provided
- Outcome flags
- None reported
EngineJan 2025 · ODI 11636381Details +Close −
I was driving my vehicle to the gym when I noticed it was driving weird, it would not accelerate like normal, was having a hard time getting going and was making a weird noise. I had just put some oil in the car because we had known for a little while that it had a problem with burning oil because of the make and model (as told by other mechanics previously), when I got to the gym I heard a pop noise and the car stalled on me, I eventually got it started up again after 2 hours of being stranded at the gym. The next day I had to drive 40 minutes away for nursing school Clincial where on the way home it was back to driving weird and making a loud horrible noise from the engine. I was only 5 minutes from home when it was really bad and once there I noticed the burning smell from the engine. When I checked the oil level after an hour and half of cooling down I could not get any oil reading on the dipstick, after adding almost 4 quarts there was still no reading on the dipstick. We finally drove the car to my mechanic (8 minutes away) and it was already back to making the loud noise, having trouble accelerating, and producing the foul odor. I was told the PCV was restricted and caused the engine to over pressurize and that lead to the Main Rear bursting and all the oil in my car being thrown over the entire underside and probably the roads. They also checked the oil filter in the car to see if the engine itself was salvageable, where they found metal flakes in the oil filter and deemed the engine failed and are saying the engine needs replaced in order to fix the car I’ve had for 15 months… I’m still paying this car off and I have only driven it for less than 17,000 miles. It is a 2016 GMC terrain that only has 91k miles, I truly hope GM makes this right seeing as so many have come with the same exact problem due to poor design and vehicle quality. My car has had regular oil changes and I check the oil every week because of the prior burning problem.
- Reported
- Jan 2025
- Incident date
- Jan 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Fuel/Propulsion SystemDec 2024 · ODI 11629348Details +Close −
Fuil tank is leaking from the top of the fuil tank.
- Reported
- Dec 2024
- Incident date
- Nov 2024
- Mileage
- Not provided
- Outcome flags
- None reported
EngineOct 2024 · ODI 11617457Details +Close −
The contact owns a 2016 GMC Terrain. The contact stated while driving at an undisclosed speed, the vehicle shook abnormally and lost motive power. The contact restarted the vehicle, and the low engine oil warning light illuminated. The vehicle was driven to the shoulder of the roadway. The vehicle was towed to the residence. The vehicle was scheduled for a diagnostic test at the dealer. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. In addition, the contact stated that the vehicle had recently received an oil change at Walmart. The manufacturer was not made aware of the failure. The failure mileage was unknown.
- Reported
- Oct 2024
- Incident date
- Sep 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainSep 2024 · ODI 11617008Details +Close −
Code p0700 was indicated at a professional transmission shop. My vehicle started driving different. It is a scary feeling. I have a ten year old daughter who I commute to school and safety is the utmost of importance. I don't want to have a accident in a vehicle I recently purchased for safety and end up having to look for another vehicle because of a total loss accident or a transmission problem that would cost a lot of money I don't have. My fear is the gears slipping as I drive my daughter to school. I got a quote of close to 3,000 $ to have the transmission rebuild or fixed. Money that I don't have to give a shop for a vehicle I purchased to not have problems like this. I called GMC to make an appointment to perform a transmission flush. The p0700 code indicates TCM failure. This is a very nerve wrecking situation. Please help me .
- Reported
- Sep 2024
- Incident date
- Aug 2024
- Mileage
- Not provided
- Outcome flags
- None reported
SteeringSep 2024 · ODI 11613387Details +Close −
My steering wheel locked while driving. This has prevented me from turning the wheel AT ALL (100% completely locks while the car is in motion). The locked steering wheel lasts approximately 15 seconds. This has happened multiple times over a few month period. I took it to GMC who couldn't replicate the issue and said that GMC no longer makes the steering column assembly component, which they aren't sure would fix the issue, so there was nothing they could advise be done other than sell the car or spend a lot of money on diagnostic fees, which they said they wouldn't do if it were them. My safety and those around me were put at risk because I lost steering function while the car was in motion. The only option was to break and stop the vehicle. There were no warning lights or other indicators to alert of an issue.
- Reported
- Sep 2024
- Incident date
- Sep 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemAug 2024 · ODI 11610903Details +Close −
Back right tail light filling with water when it rains. Affecting electrical wires and water dripping into back cargo. No cracks or damage found on tail light.
- Reported
- Aug 2024
- Incident date
- Aug 2024
- Mileage
- Not provided
- Outcome flags
- None reported
EngineJun 2024 · ODI 11595617Details +Close −
When starting the vehicle, I received a “reduced power” warning and then the check engine light came on. I was afraid to drive it to the service center, so It was towed. The repair center informed me that the timing chain failed and that engine will no longer start at all. I cannot afford to have the engine repaired no matter the cost because I’m still responsible for almost $6k of the loan for this vehicle, in addition to full coverage insurance required by the lender. Also, probably taxes as well because I now have a very expensive lawn ornament. Oh, and towing fees to deliver the ornament to the lawn. And then there’s the cost of finding transportation so I can actually work to throw money at all of those costs. Being buried financially because I put faith in this product is an injury and an expensive lesson.
- Reported
- Jun 2024
- Incident date
- Jun 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsJun 2024 · ODI 11593763 · crash · 1 injuriesDetails +Close −
The contact owned a 2016 GMC Terrain. The contact stated that while making a right turn, a Dodge Ram truck ran through a stop sign causing the contact to crash into the truck head-on. The air bags failed to deploy. The contact's daughter arrived at the scene and transported him to the local hospital to be evaluated for brain, neck, left-hand fingers, swollen right leg, and back pain injuries that required medical attention. A police report was filed but the police report number was not available. The vehicle was towed to a salvage junkyard. The dealer was not contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 57,000.
- Reported
- Jun 2024
- Incident date
- Jun 2024
- Mileage
- Not provided
- Outcome flags
- Crash 1 injuries
Unknown Or OtherJun 2024 · ODI 11592577Details +Close −
the radio / back up camera and close object display goes on and off intermittently. If backing up all vision and warnings are lost. Unit is no longer available and is obsolete and discontinued by GMC. This was determined and tested at the dealer Cappalino GMC.
- Reported
- Jun 2024
- Incident date
- Mar 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Latches/Locks/LinkagesMay 2024 · ODI 11589305Details +Close −
While the key is still in the ignition (first time, vehicle was running; second time, vehicle was off), the car doors locked without any one pushing the button to lock the doors.
- Reported
- May 2024
- Incident date
- May 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Visibility/WiperApr 2024 · ODI 11581491Details +Close −
When driving in a rainstorm, there was a loud pop, and the driver side windshield wiper stopped moving. After I finally got home I checked the pivot point of the wiper arm and the nut was still tight. I ordered a new wiper motor module, and replaced it. On the old module I discovered one of the arms had disconnected at a pivot point. I understand NOW that GM has an extended warranty for the part so I will be pursuing reimbursement.
- Reported
- Apr 2024
- Incident date
- Apr 2024
- Mileage
- Not provided
- Outcome flags
- None reported
EngineFeb 2024 · ODI 11574420Details +Close −
The contact owns a 2016 GMC Terrain. The contact stated while driving at an undisclosed speed, there was a knocking noise heard coming from the front of the vehicle. There was no warning light illuminated. The contact had the vehicle was towed to the residence and then to the local mechanic where a diagnostic test was performed. The local mechanic stated that the rear main seal needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was not made aware of the failure. The approximate failure mileage was 84,394.
- Reported
- Feb 2024
- Incident date
- Feb 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsFeb 2024 · ODI 11571604Details +Close −
The OBD airbag deployment sensor is displayed. The GM dealership service center advised the airbag may not deploy in the event of an accident. The service center advised that we would need to pay for the airbag and sensor to be replaced / repaired regardless of the ACRO agreement to replace and repair airbags. This is unacceptable and a danger to all drivers or passengers of the vehicle. It appears several other complaints have been filed where drivers or passengers were injured due to this issue.
- Reported
- Feb 2024
- Incident date
- Apr 2023
- Mileage
- Not provided
- Outcome flags
- None reported
EngineJan 2024 · ODI 11568469Details +Close −
The contact owns a 2016 GMC Terrain. The contact stated while driving approximately 45 MPH, the vehicle lost motive power and stalled. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the timing chain had failed, and the engine needed to be replaced. The vehicle was not yet repaired. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 104,000. The contact was instructed to take it and have it diagnosed by the dealership he bought it from so I spent more money to have the garage take it on their roll back and drop it off at the dealership. The email stated I needed an engine with a $9000 estimate.
- Reported
- Jan 2024
- Incident date
- Jan 2024
- Mileage
- Not provided
- Outcome flags
- None reported
EngineJan 2024 · ODI 11566260Details +Close −
Driving down the road yesterday and outta nowhere I lost power and got a low oil pressure warning then the car just shut off merging onto a busy highway. Blown rear main seal and locked up the engine with no warning. Only 65k miles on the car. Dealership wants to charge me 11k to replace the engine. This is a very common occurrence with this vehicle I’m reading now. This could’ve caused a major accident
- Reported
- Jan 2024
- Incident date
- Jan 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Visibility/WiperDec 2023 · ODI 11562559Details +Close −
My wife was driving on the highway to work when it was raining. Both of the wipers stopped working all of a sudden causing her to not be able to see out of the windshield. When she got home that night I could see that the linkage arm had came off the ball joint.
- Reported
- Dec 2023
- Incident date
- Dec 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Visibility/WiperOct 2023 · ODI 11552377Details +Close −
I have a 2016 GMC Terrain, garage kept and seldom driven, with ONLY 53,260 miles on it. Last night while leaving the movie Theatre in the RAIN my WIPERS stopped working while in motion. I had to drive home in the rain unable to see!!! Looked on NHTSA.gov site and saw where recalls were issued for 2015’s but not 2016’s, although I’m reading numerous complaints for the same occurring on my model suv. Can GMC provide some insight into this?
- Reported
- Oct 2023
- Incident date
- Oct 2023
- Mileage
- Not provided
- Outcome flags
- None reported
EngineOct 2023 · ODI 11551696Details +Close −
This is a 2016 GMC all wheel Terrain. Over the past several years when accelerating the car would shake violently, because we could not reenact dealership could not diagnose the problem ,however as the issue has gotten worse we have been able to recreate and diagnose AND we are looking at a $2,000 repair based on a known ISSUE which DID NOT lead to a recall. The ACTUAL ENGINE IN ITS ENTIRETY SHAKES VIOLENTLY when accelerating!! How in the hell is this possible that these cars are allowed on the street without a recall. You should be ashamed!
- Reported
- Oct 2023
- Incident date
- Oct 2023
- Mileage
- Not provided
- Outcome flags
- None reported
EngineOct 2023 · ODI 11550114Details +Close −
The engine - My engine blew because oil evaporated out of the #1 cyclinder, which drained the oil. No warning lights went on and the vehicle stalled in the middle of rush hour traffic. The dealership told me it was because of a factory defect, but no recall on that part of the vehicle. This could have been much worse if the vehicles behind me were going faster than they were and not able to stop before rear ending me. Because this was a factory defect it should have been recalled and I should have been notified of this problem when I bought the vehicle.
- Reported
- Oct 2023
- Incident date
- Oct 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Visibility/WiperJul 2023 · ODI 11530479Details +Close −
While driving in the rain, my windshield wipers stopped working. No lights on, nothing showing in my GMC app. I've noticed many others with this same issue, and am aware of the recall on the 2014-2015 models. GMC should extend the recall to cover the 2016 as well since this is a known issue.
- Reported
- Jul 2023
- Incident date
- Jul 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Visibility/WiperJul 2023 · ODI 11529997Details +Close −
I was driving while it was raining. My windshield wipers were on and functioning without issue. I heard a noise and my windshield wipers had stopped moving and now they do not work. I called several places to schedule an appt for my car/wipers to be assessed and repaired. I was told by 3 different shops that a recall had been issued for the year adjacent to my car and my issue sounded like the recall issue.
- Reported
- Jul 2023
- Incident date
- Jun 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Visibility/WiperJun 2023 · ODI 11527158Details +Close −
Was coming back from a hospital and it started to rain and had the wipers on and all of a sudden they stopped working! When I got home I tried to see if it was a fuse and it wasn’t! Called my mechanic who looked at it today and I needed a whole new wiper mtr/ w/ linkage! That was a road hazard and never should have happened on my GMC Cost me $430 to repair and I feel like GMC should reimburse me!
- Reported
- Jun 2023
- Incident date
- Jun 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Visibility/WiperJun 2023 · ODI 11525424Details +Close −
A severe rain down pour started, I turned on my front windshield wipers, and they swiped about twice, than stopped completely, in a vertical position. I could not see, and had to try to get to the side of the road, to pull over to safety. This was extremely dangerous, and from what I am reading, happens frequently to GMC Terrains. Apparently, there was a recall for 2013-2015, seems the 2016 needs added!! No warning lights are on in the car. No failure report via my GMC app.
- Reported
- Jun 2023
- Incident date
- Jun 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Fuel/Propulsion SystemMay 2023 · ODI 11522405Details +Close −
Multiple brake lines have corroded out of the gas tank. This caused gas to slowly leak from the vehicle . Not available for inspection - currently being fixed. Dealer confirmed multiple lines corroding. It has been inspected by a certified dealer, Golling in Chelsea, Michigan. There was no warning. Initially smelled gas, but could not pinpoint where it was coming from. Eventually the leak became so large that gas usage was excessive and smell was very strong.
- Reported
- May 2023
- Incident date
- May 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemMar 2023 · ODI 11514747Details +Close −
Thermostat/coolant sensor malfunctioning causing engine fan to constantly run as if the engine is over heating. Some engine exhaust door/flap is stuck open or closed causing check engine light to come on. And or the actuators doors are broken causing windows to fog and obstruct view. Not sure what would cause this issue but I have had to have work done on my vehicle twice for this issue within 3 years.
- Reported
- Mar 2023
- Incident date
- Mar 2023
- Mileage
- Not provided
- Outcome flags
- None reported
EngineMar 2023 · ODI 11512540Details +Close −
While just starting on my way home on a cold 9 degree day,I have an 2016 GMC Terrain that I had since 2018 and bought from a dealer. After driving for about 12 miles on the interstate the Terrain engine light came on and there was a vibration coming from the front of my GMC. There was an exit ramp about 1/4 mile so i pulled off the interstate and my vehicle showed loss of power and steering and shut down, barely made it on the exit ramp. Very dangerous not having steering with little notice. I noticed alot of oil dripping from the undercarriage so I called a local automobile shop to get my vehicle towed. They diagnosed that I needed a new engine and comented that the 2.4 engine had many issues. I recently had it towed to my house and currently going to have a local chevy dealer give me a second opinion and cost for repairs since I still have a loan on the vehicle.I believe that this is a very unsafe vehicle and needed to be reported so nobody gets hurt. Thank You
- Reported
- Mar 2023
- Incident date
- Dec 2022
- Mileage
- Not provided
- Outcome flags
- None reported
This page shows the latest 50 reports to keep it usable. The count above includes every complaint NHTSA has returned for this model year.
Recalls(2)
Open a recall to read what NHTSA says is wrong, what can happen, and how it gets fixed. Check the VIN and remedy eligibility with a dealer; federal no-charge requirements have an age limit, though a manufacturer may offer more coverage.
Exterior LightingAug 2022 · 22V137000Details +Close −
General Motors, LLC (GM) is recalling certain 2010-2017 GMC Terrain vehicles. A reflection caused by the headlight housings may illuminate areas above the vehicle and outside of the driver's view with excessively bright light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: The bright reflection may cause a glare for other drivers, reducing their visibility and increasing the risk of a crash.
Remedy: Dealers will install headlamp appliques, free of charge. Owner notification letters were mailed September 8, 2022. Owners may contact GMC customer service at 1-800-462-8782. GM's number for this recall is N222363740.
Open full NHTSA recall record →Equipment · 16V449000Details +Close −
General Motors LLC (GM) is recalling certain model year 2016 Chevrolet Equinox and GMC Terrain vehicles manufactured October 16, 2015. The certification labels may have incorrect tire/rim size and cold tire pressure information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Risk: If the information on the certification labels is incorrect, the operator may install incorrectly sized tires or rims or may improperly inflate the tires, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will inspect and replace the certification label, free of charge. The recall began on July 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1050, or GMC customer service at 1-800-462-8782. GM's number for this recall is 46600.
Open full NHTSA recall record →A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.
Investigations
2 NHTSA investigations on record
Investigations are agency reviews, not findings that a vehicle is defective.
On December 13, 2019, the Office of Defects Investigation (ODI) upgraded RQ18-002 to an Engineering Analysis (EA19-005) to further assess the MY2010-2016 Chevrolet Equinox and GMC Terrain windshield wiper failures. Due to a prior recall, 16V-582, addressing this issue in the MY2013 subject vehicles, MY2013 was not included in the analysis. To date, ODI had received 998 complaints with allegations of the front windshield wiper failing in adverse whether conditions, while the vehicle was in motion.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intruding into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint resulting in loss of windshield wiper function. ODI?s review focused on 2010-2012 and 2014-2016 Equinox and Terrain vehicles. Owners were reporting a high rate of failures of the windshield wiper system. These failures were the same as that addressed by recall 16V-582. ODI's review of data supplied by GM as well as its own confirmed a high failure rate in model years 2014 and 2015. On March 17, 2022, GM filed a defect information report recalling all MY2014-2015 Chevrolet Equinox and GMC Terrain vehicles to remedy the potential failure of the front windshield wiper transmission assembly.General Motors is also conducting a special coverage program, N192266181, for MY2010-2012 and MY2016-2017 Chevrolet Equinox and GMC Terrain vehicles. The special coverage is for a period of 15 years or 200,000 miles, whichever comes first.Both the recall, 22V-165, and the special coverage program, N192266181, address windshield wiper system failures on the subject vehicles. The dealership will inspect the front wiper assembly for ball joint wear. Depending on the degree of wear, the wiper links will be replaced, and a water shield installed or the entire module will be replaced.In view of the recall and special coverage, ODI is closing this Engineering Analysis (EA). NHTSA reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at www.nhtsa.gov under the following ODI identification numbers in a separate attachment.
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.
Crash-test ratings
2016 GMC Terrain SUV FWD NHTSA source
- Overall
- Frontal
- Side
- Rollover
2016 GMC Terrain SUV AWD NHTSA source
- Overall
- Frontal
- Side
- Rollover
Fuel economy by trim
| Trim | Engine | Drivetrain | Transmission | City | Hwy | Combined |
|---|---|---|---|---|---|---|
| Terrain FWD | 2.4L 4-cyl | Front-Wheel Drive | Automatic 6-spd | 22 | 31 | 26 |
| Terrain FWD | 2.4L 4-cyl | Front-Wheel Drive | Automatic 6-spd | 22 | 31 | 26 |
| Terrain AWD | 2.4L 4-cyl | All-Wheel Drive | Automatic 6-spd | 20 | 28 | 23 |
| Terrain FWD | 3.6L 6-cyl | Front-Wheel Drive | Automatic 6-spd | 17 | 24 | 20 |
| Terrain AWD | 3.6L 6-cyl | All-Wheel Drive | Automatic 6-spd | 16 | 23 | 18 |
EPA laboratory estimates by trim and engine. Actual mileage varies with driving, weather, load, and maintenance. EPA source.
Before you buy
Useful next checks
Federal records tell you about patterns. These checks can tell you more about the specific car in front of you.
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Compare the year-by-year record
Open another year for its own evidence-gated decision. TireKick does not crown a best year from raw complaint totals.
2016 GMC Terrain: frequently asked
What does the complaint record show for the 2016 GMC Terrain?
Owners filed 149 NHTSA complaints about the 2016 GMC Terrain. This is raw owner-reported complaint volume with no production or exposure normalization, so it is not a reliability score or a best/worst-year ranking.
What are the most common problems on the 2016 GMC Terrain?
The most-reported problem areas are Visibility/Wiper (31% of complaints) and engine (23%).
How many recalls does the 2016 GMC Terrain have?
2 recalls have been issued that affect the 2016 GMC Terrain, covering components such as exterior lighting. Check the VIN with NHTSA and ask a dealer to confirm remedy eligibility; federal no-charge requirements have an age limit, though manufacturers may offer more coverage.
What gas mileage does the 2016 GMC Terrain get?
The EPA rates the 2016 GMC Terrain between 18 and 26 mpg combined, depending on trim and drivetrain.