Model-year record

2012 GMC Acadia
See the complaints, recalls, crash rating, and fuel economy in the public record. Then check the mileage and history of the car you found.
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Complaints filed
294
Reports to NHTSA, 2012
Safety recalls
5
NHTSA campaigns on record
NHTSA crash test
Overall NCAP rating
Combined MPG
19
EPA estimate
Known issues
Steering issues lead owner complaints (16% of 294 reports), followed by power train (13%).
+ 16 more component categories with fewer reports.
Share of all 294 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 10767269, ODI 11670219, ODI 11576701, ODI 11539579, ODI 11465338.
Individual complaint reports(294)
Showing the 50 most recent reportsPower TrainMay 2026 · ODI 11739205Details +Close −
The contact owns a 2012 GMC Acadia. The contact stated that the vehicle failed to release from low gear while at a stop. The transmission was backed up. The engine light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, who confirmed there were no recalls. The failure mileage was approximately 213,766.
- Reported
- May 2026
- Incident date
- May 2026
- Mileage
- Not provided
- Outcome flags
- None reported
StructureApr 2026 · ODI 11733369Details +Close −
The contact owns a 2012 GMC Acadia. The contact stated that while reversing, the liftgate unexpectedly opened, even though the liftgate was properly closed. There was no warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or a dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 125,000.
- Reported
- Apr 2026
- Incident date
- Mar 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemApr 2026 · ODI 11730616Details +Close −
service battery charging station error code keeps popping up
- Reported
- Apr 2026
- Incident date
- Jul 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Exterior LightingFeb 2026 · ODI 11716658Details +Close −
Daytime Running light bulb and housing failure. Some 2012 Acadia models recalled under now expired recall for bulbs and deformation of surrounding housing. Apparently the above recall was excluded from this recall and should have been included. Both DRL on this vehicle have failed and surrounding housing has been damaged . Subsequently replacing just bulbs is not possible. The housing melted on the bulb. Photo is available on request. This failure should be considered a fire hazard. GM customer service center stated to me that this vehicle was not included in recall after VIN search. Some 2012 Acadias were in fact included , this one was not. And should have been since the failure occurred as stated in the original recall.
- Reported
- Feb 2026
- Incident date
- Jan 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherDec 2025 · ODI 11705928Details +Close −
The power lift gate suddenly comes down.
- Reported
- Dec 2025
- Incident date
- Dec 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherOct 2025 · ODI 11693987Details +Close −
Back up camera When in reverse the backup camera screen is black or shows very little light making it unusable. Unable to see objects or persons behind vehicle. Despite cleaning camera. No visual damage noted. * It is available for inspection upon request. * Has the problem been reproduced or confirmed by a dealer or independent service center? NO * Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? NO *Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? NO , first appeared over a year ago.
- Reported
- Oct 2025
- Incident date
- Oct 2024
- Mileage
- Not provided
- Outcome flags
- None reported
StructureOct 2025 · ODI 11693365Details +Close −
The contact owns a 2012 GMC Acadia. The contact stated that while the vehicle was parked, the liftgate independently unlatched and fell midway down, and then independently closed and latched. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced an unknown recall; however, the VIN was not under recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 187,000.
- Reported
- Oct 2025
- Incident date
- Oct 2025
- Mileage
- Not provided
- Outcome flags
- None reported
EngineAug 2025 · ODI 11682845Details +Close −
The contact owns a 2012 GMC Acadia. The contact’s wife stated that while driving at an undisclosed speed, the vehicle lost motive power with the check engine warning light illuminated. The vehicle was able to be restarted; however, the failure persisted. The vehicle was towed to the dealer, but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 172,000.
- Reported
- Aug 2025
- Incident date
- Aug 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainAug 2025 · ODI 11681462Details +Close −
The transmission has all the symptoms of a broken wave plate and/or torque convertor as reported in the first generation T75 transmission service bulletin. This started occurring at 120K. I know the service bulletin was for the 2007-2009 models but the 2012 had the same exact transmission and waveplate. The car feels like it's going to shudder out and die on the highway.
- Reported
- Aug 2025
- Incident date
- Mar 2024
- Mileage
- Not provided
- Outcome flags
- None reported
StructureJul 2025 · ODI 11676183 · 1 injuriesDetails +Close −
The back seat driver's side door shut with such impact as to amputate the finger from an adult. Vehicle was parked on incline when front driver's side door shut, the back door also shut. There were no safety features to protect fingers from the hinge side of back door. The force of the door slamming and lack of any space between the hinge side of the door and its frame caused my middle finger from the top knuckle up to be cut off completely thus amputated from hand.
- Reported
- Jul 2025
- Incident date
- Jun 2025
- Mileage
- Not provided
- Outcome flags
- 1 injuries
SteeringJun 2025 · ODI 11670219Details +Close −
The contact owns a 2012 GMC Acadia. The contact stated that shortly after purchasing the vehicle, the check engine warning light illuminated. The vehicle was taken to the local mechanic who discovered that the catalytic convertor was faulty and needed to be replaced. The mechanic also inspected the vehicle and determined that the steering rack, front struts, and suspension control arms were also faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer was notified of the failure, but no assistance was offered. The manufacturer was not contacted. The failure mileage was 130,000.
- Reported
- Jun 2025
- Incident date
- May 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemJun 2025 · ODI 11669007Details +Close −
This 2012 GMC Acadia denali with close to 160k has been in the shop several times due to it randomly stalling out It kept basically locking me out from starting the car a "service anti-theft system" would flash across the dash followed by a flashing check engine light along with a lock and key symbol. A local GM repair shop had it in 3 times for them to tell me they couldn't figure it out or get the vehicle to "act up" they cut me two new keys and tightened up what they claimed to be loose battery cables just for the vehicle to die/stall with a no crank no start happen literally 10 minutes down the road after paying almost 600$ for repairs and that it was towed back 3 times for the same issue spanning over two months of them not being able to figure out the issue. Salvador ended up replacing the anti-theft control module after the 3rd time having to tow it back and forth just to leave the shop and I couldn't start the vehicle the next day after handing over almost another 400$ and less than 15/20 miles of drive time. GM needs to get this issue figured out!!! There anti-theft system locks people out from starting their vehicles more than it does actually preventing actual theft. This will eventually end up causing a major crash at an intersection or highway if the anti-theft system keeps failing it just randomly cuts out power to the engine while driving.
- Reported
- Jun 2025
- Incident date
- May 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainJun 2025 · ODI 11668471Details +Close −
Ratle sound in the engine thinking it may be the timing chain. Code p0430 came on stating catalytic converter bank 2 needs replaced. We replaced o2 sensor downstream on bank 2 code was cleared by shop. After driving a few miles same check engine light came on and i took it to the shop they hooked it up to run the code and it was the same p0430 again
- Reported
- Jun 2025
- Incident date
- Jun 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemMay 2025 · ODI 11664115Details +Close −
Vehicle producing code P2138 then goes into limp mode stating to service stability, traction control off and engine reduced power. Replaced Throttle Body and Acceleration Pedal Position Sensor and error was still present.
- Reported
- May 2025
- Incident date
- May 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemMay 2025 · ODI 11662691Details +Close −
I was driving along [XXX] . I stopped at Walmart and shopped for about 2 hours. I was Leaving Walmart and was stopped at a red light at the exit from Walmart [XXX] and traction control light comes on and a message came up and stated traction control off and to service stability control and the vehicle loses power right at the light. I checked everything I could and dis connect the battery for about 30 minutes and connected the battery back up vehicle still would not start. After sitting there for 3 hours the vehicle starts up. A week later the same thing happens again. I had to go through all the steps again so after a couple of hours. The vehicle started up. A few days later it happens shin but this time I'm at a stop sign on a busy road. I called Road side service for a tow. No one showed up so I went through Ll those same steps of disconnecting the battery and hooking it back up after a couple of hours and it stated up. I drove it home and started doing some research and found something saying to change the brake pedal position sensor so I done that and it worked for a few days and started doing the same thing all over again. S week later I drive it to the store and got almost home and the vehicle shut down again and would not start back up. I had it towed to my uncle shop Nd he done a diagnostic on it and got about 4 or 5 codes. All of those things are very expensive to purchase. I just ran the Vin to check for recalls on the vehicle but couldn't find any but it should have been a lot of recalls because there are so many of these vehicles the exact same model and year with trouble with stability control ND brake and traction control issues. All the issues they hD on this car thT I have should not have been sold to anyone except the manufacturer. I wish I could just get my money back that I paid for it. $4700.00 not included in the work I had done like the cv axles replace on both sides in the front. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Reported
- May 2025
- Incident date
- May 2025
- Mileage
- Not provided
- Outcome flags
- None reported
EngineMay 2025 · ODI 11658306Details +Close −
Transmission issues
- Reported
- May 2025
- Incident date
- May 2025
- Mileage
- Not provided
- Outcome flags
- None reported
EngineNov 2024 · ODI 11628028Details +Close −
The timing chains went on the engine at 148,000 miles. Which is known for 3.6l engines. Gm needs to own up to their faulty manufacturing on these engines. I need this vehicle for my children. This is the second time I have to put another engine in this truck. Thankfully when I purchased this vehicle it had a warranty but it only cover so much so I had to put a jasper motor in it instead of a brand new one from GM itself and now this jasper motor died after only driving it 22,000 miles and getting my oil changed every 3,000 miles. Single mom of soon to be 3 children i can't afford another 3 row seating Vehicle.
- Reported
- Nov 2024
- Incident date
- Oct 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Latches/Locks/LinkagesNov 2024 · ODI 11623619Details +Close −
The contact owns a 2012 GMC Acadia. The contact stated that while closing the hatch of the vehicle, the driver's side ball joint hinge fractured, causing the bar holding the hatch to scrape off some of the tints of the windshield. The contact stated that he was able to stop the hatch from fully closing to prevent the hatch from braking the windshield. The contact stated that the hatch had not been opened since the incident occurred to prevent further damage to the windshield. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 140,000.
- Reported
- Nov 2024
- Incident date
- Oct 2024
- Mileage
- Not provided
- Outcome flags
- None reported
EngineOct 2024 · ODI 11620535Details +Close −
The contact owns a 2012 GMC Acadia. The contacts stated that while driving at an undisclosed speed, the vehicle lost velocity while depressing the accelerator pedal. The message "Engine power reduced and service traction control" was displayed temporarily. The contact managed to pull over the shoulder of the road and had the vehicle towed to a local independent service lot where it was diagnosed with metal debris in the engine which required an engine replacement. The local dealer was contacted. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 128,000.
- Reported
- Oct 2024
- Incident date
- Oct 2024
- Mileage
- Not provided
- Outcome flags
- None reported
EngineAug 2024 · ODI 11610566Details +Close −
While driving the vehicle it just shut off for no reason which created a safety hazard! We were then forced to have it towed to a nearby repair shop, because we did not want to take the chance to start the vehicle and have the same thing happen again. The repair shop did their diagnosis and informed us it was a broken timing chain but couldn’t tell us if any other damage was done to the motor, without completely tearing it down. The decision was made to wait and it remains sitting at the repair shop.
- Reported
- Aug 2024
- Incident date
- Aug 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemAug 2024 · ODI 11610064Details +Close −
The car shutdown mid-driving do due to a power system issue, which was dangerous on the highway. I had the car battery and the alternator replaced and it did the same thing again 8 months later. Says the battery system needs servicing
- Reported
- Aug 2024
- Incident date
- Nov 2023
- Mileage
- Not provided
- Outcome flags
- None reported
EngineJul 2024 · ODI 11599555Details +Close −
142,000 miles and timing chain is bad. A very known issue and a very common issue in the GMC Acadia Denali which I think should be repaired by GM! I only owe $4,000 on the car and it's going to cost me 3,000 to get it fixed that is ridiculous so I think you should stand behind your workmanship and your quality of vehicles that you build GM and fix it take care of your customers as we keep buying this type of junk
- Reported
- Jul 2024
- Incident date
- May 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainApr 2024 · ODI 11585144Details +Close −
Transmission is slipping, shuddering at low speeds making car unsafe to drive
- Reported
- Apr 2024
- Incident date
- Apr 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainApr 2024 · ODI 11582081Details +Close −
TRANSMISSION STARTES SLIPPING THEN WENT OUT
- Reported
- Apr 2024
- Incident date
- Apr 2024
- Mileage
- Not provided
- Outcome flags
- None reported
SteeringMar 2024 · ODI 11576701Details +Close −
About 1 month ago While making a slow speed turn from a parking lot to a street the steering seemed to lock for no reason. After a brief moment the steering resumed normal function. I inspected the ignition switch and found nothing abnormal. Checked power steering fluid level, it was in the operating range. Unable to duplicate the issue at that time. On 3-9-23 while driving the vehicle started making an unusual noise coming from the engine. It seemed to be consistent with engine rpm. I believe it was the power steering pump. After stopping and starting the engine the noise was gone. A few minutes later while driving at slow speed the steering locked again, or the resistance was too great for my wife to overcome.
- Reported
- Mar 2024
- Incident date
- Mar 2024
- Mileage
- Not provided
- Outcome flags
- None reported
VisibilityFeb 2024 · ODI 11569486Details +Close −
The contact owns a 2012 GMC Acadia. The contact stated while driving 60 MPH, the liftgate lamp detached from the vehicle. No warning lights were illuminated. After a visual inspection, the contact observed that the adhesive had severely deteriorated. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who was unable to diagnose the failure. The vehicle was repaired, but the failure reoccurred. The manufacturer was not notified of the failure. The failure mileage was 175,000. The VIN was unavailable.
- Reported
- Feb 2024
- Incident date
- May 2022
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainJan 2024 · ODI 11568275Details +Close −
I noticed shuddering while driving my car and when I took it to my mechanic upon test driving and inspecting it he realized the torque converter is not strong enough for the size of the car. He informed me driving it with the improper size will cause it to shudder and accelerate or not accelerate correctly while driving and cause slipping while shifting gears. Those issue have been happening the entire time I've had it and if the car slips and goes too fast or slips and loses power it is a danger to me and the other cars on the road. There were no codes or warning indicators while this is happening.
- Reported
- Jan 2024
- Incident date
- Jul 2022
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsDec 2023 · ODI 11560760Details +Close −
SIDE IMPACT AIRBAG CONNECTOR,FRONT SAFETY BELT ANCHOR, POWER LIFT GATE PROP ROD RECOVERY
- Reported
- Dec 2023
- Incident date
- May 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Engine And Engine CoolingSep 2023 · ODI 11546058Details +Close −
The contact owns a 2012 GMC Acadia. The contact stated that while driving 70 MPH, the RPM would rise to 4,000 however, the vehicle failed to respond as intended. The check engine warning light was illuminated. The contact pulled over to the side of the road and inspected the vehicle and became aware of smoke coming from the engine compartment. The vehicle was towed to an independent mechanic where it was diagnosed that the engine block, camshaft, reverse gear, and transmission housing needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 158,000.
- Reported
- Sep 2023
- Incident date
- Sep 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemSep 2023 · ODI 11544375Details +Close −
I HAVE A 2012 GMC acadia denali with about 147,000 miles on it and the "Service Air Bag" light is on I brought it somewhere to have the code read and the said there is about 5 different codes popping up for the issue... I've called auto shops around me locally and can't find anyone that is willing to look at it. I just want to know what my best options are as to getting this issue resolved. As I have never been in an accident so I don't know why the air bag light is on.
- Reported
- Sep 2023
- Incident date
- Aug 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Fuel/Propulsion SystemSep 2023 · ODI 11543140Details +Close −
My 2012 GMC Acadia has had numerous issues that all lead to the fuel pump assembly. Three separate times, my cars ignition has just shut off while driving. When trying to accelerate from a stop, the car will struggle to move then jump forward nearly hitting the car infront of me. Stabilitrak warning comes on. Car randomly jerks while driving. Car will randomly not want to start but eventually does after multiple attempts.
- Reported
- Sep 2023
- Incident date
- Sep 2022
- Mileage
- Not provided
- Outcome flags
- None reported
SteeringAug 2023 · ODI 11539579Details +Close −
No warning light when transmission went out. Traction control/stabiltrac service light came on, doors locking and unlocking, not stating what gear acadia was in. Check engine light eventually came on, after it stalled twice on highway. Vehicle is at gmc dealership service department and they are saying its not communicating and are checking wiring harness wires. I have replaced transmission and torque converter and now i dont know what to expect now. Only had it for 3 years so far. I almost got rear ended when it stalled twice before backfiring and a rough swift shift.
- Reported
- Aug 2023
- Incident date
- Aug 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainJun 2023 · ODI 11526799Details +Close −
The automatic passenger side window does not work anymore, it went out a couple months after I bought it. I have always done maintenance on my vehicle, oil changes, tires, etc. and the timing chain went out on it for some unknown reason. Very pricey to fix. I would hate to be stranded with my 6 grandchildren with. With all the complaints on the timing chain, this should be a recall.
- Reported
- Jun 2023
- Incident date
- Jun 2022
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherMay 2023 · ODI 11523068Details +Close −
We have had this recall fixed TWICE but it still reflects in the NHTSA database as an open recall. The first time we had this fixed was in 2017. We had it fixed again on May 19, 2023 and yet it STILL reflects as open in NHTSA. I am active duty military and require proof of clean vehicle recall history to ship this vehicle to Hawaii as part of a permanent change of station move. Please assist ASAP with clearing this recall requirement.
- Reported
- May 2023
- Incident date
- May 2023
- Mileage
- Not provided
- Outcome flags
- None reported
EngineApr 2023 · ODI 11517714Details +Close −
I was driving 40 mph, when warnings appeared on my dash. "Service Stabalizor control", "Traction control turned off", "power is reduced", and the check engine light came on. I lost power as if engine quit, no acceration, but then came back intermittent. If I had been on a highway going 65 mph, in heavy traffic, there may have been an accident. Power steering remained on. I took to an auto service business, and they were unable to find the problem. Code indicated a fuel pressure problem.
- Reported
- Apr 2023
- Incident date
- Apr 2023
- Mileage
- Not provided
- Outcome flags
- None reported
StructureFeb 2023 · ODI 11506882Details +Close −
Incomplete recalls
- Reported
- Feb 2023
- Incident date
- Sep 2022
- Mileage
- Not provided
- Outcome flags
- None reported
WheelsFeb 2023 · ODI 11505287 · crashDetails +Close −
Rear driver side cast aluminum knuckle/hub assembly fractured. The rear wheel partially separated from the suspension with uncontrolled toe, camber, & caster. Wheel impacted suspension linkage causing fracture of rear driver side rotor. Vehicle is available for inspection. Incident caused driver to lose control of vehicle and go into ditch UNKNOWN if problem has been reproduced Vehicle/component has not been inspected No warning symptoms prior to failure
- Reported
- Feb 2023
- Incident date
- Jan 2023
- Mileage
- Not provided
- Outcome flags
- Crash
Electrical SystemNov 2022 · ODI 11494924Details +Close −
THE CAR STALLED, CUT OFF WHILE PULLING INTO TRAFFIC
- Reported
- Nov 2022
- Incident date
- Aug 2022
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainJul 2022 · ODI 11472074Details +Close −
We just purchased this 2012 gmc acadia about 30 days ago and every day we drive it we have this issue.. from a complete stop when pressing the gas the truck feels like it has no power starting to go until the rpm’s each maybe 4500 then the truck will jerk and studder through the intersections. i feel like we are going to be in a MAJOR accident while proceeding through intersections. the dealer states there is nothing they can do. there is absolutely something wrong when it jerks and stutters to move
- Reported
- Jul 2022
- Incident date
- Jul 2022
- Mileage
- Not provided
- Outcome flags
- None reported
Exterior LightingJun 2022 · ODI 11468418Details +Close −
The headlights in this make and model go out frequently. I've owned my vehicle for 2 years and have put 5 headlights in it.
- Reported
- Jun 2022
- Incident date
- Jun 2022
- Mileage
- Not provided
- Outcome flags
- None reported
SteeringMay 2022 · ODI 11465338Details +Close −
Every single GMC I have ever ran into there is an Acadia, the air conditioner never works. Maybe you guys should reconsider the assembly of your air-conditioning It’s exhausting spending money having air for all of five minutes and then it’s right back to the heat.
- Reported
- May 2022
- Incident date
- Mar 2021
- Mileage
- Not provided
- Outcome flags
- None reported
StructureApr 2022 · ODI 11460646Details +Close −
The contact owns a 2012 GMC Acadia. The contact stated the rear hatch door would close independently. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 114,000.
- Reported
- Apr 2022
- Incident date
- Jan 2022
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherDec 2021 · ODI 11443750 · fireDetails +Close −
Unsure of cause, but just lost our 2012 Acadia SLT2 AWD to a FIRE! Driver & passenger jumped out. Fire Dept rolled two trucks to extinguish. Parts melted onto the pavement. No prior warning.
- Reported
- Dec 2021
- Incident date
- Dec 2021
- Mileage
- Not provided
- Outcome flags
- Fire
StructureSep 2021 · ODI 11432824 · 1 injuriesDetails +Close −
The power liftgate suddenly collapsed while I was standing underneath it. It dropped on top of my head pretty hard as it was a sudden drop of the liftgate. My safety was/is at risk and has caused injury to my head. Currently experiencing headaches. As condition progresses, I will be seeking medical attention. It is available for inspection. I have recorded a video of the problem. The problem is recurring and reproducing. I have not taken it to a dealer or independent service center today (9/13/2021 date of incident) as the weather is bad in my area (experiencing high rain and winds from a tropical storm). I will have it taken in on 9/14/2021. The vehicle has not been inspected by anyone. There were no warning indicators or other symptoms prior to the initial collapse.
- Reported
- Sep 2021
- Incident date
- Sep 2021
- Mileage
- Not provided
- Outcome flags
- 1 injuries
StructureSep 2021 · ODI 11432833Details +Close −
The contact owns a 2012 GMC Acadia. The contact stated while the vehicle was parked in the driveway and the contact and his wife were taking groceries out of the vehicle, the rear liftgate suddenly fell and hit the contact’s wife on the back of the head. The contact’s wife had a severe headache with dizziness. The contact took the vehicle to a local dealer to be diagnosed. The contact was informed that the liftgate struts failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 97,000.
- Reported
- Sep 2021
- Incident date
- May 2020
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainSep 2021 · ODI 11432835Details +Close −
The contact owns 2012 GMC Acadia. The contact stated that the vehicle was taken for the state-mandated smog test and he was informed that there was an issue with the transmission. The contact took the vehicle to the local dealer to be diagnosed. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 104,000.
- Reported
- Sep 2021
- Incident date
- Sep 2021
- Mileage
- Not provided
- Outcome flags
- None reported
Service BrakesSep 2021 · ODI 11432366Details +Close −
The brakes on the vehicle have failed 5-7 times within the past year and a half. By "failed" I mean that the pedal was touching the floor of the vehicle and did NOT engage. Mechanic was unable to replicate the failure any of the three times we took it in to get it looked at. The brake pads, rotors, and fluid lines have all been checked multiple times and are all in good condition. The master cylinder was replaced and the brakes worked well for about 6-7 months. Approximately 3 weeks ago, the brakes failed entirely, yet again, this time driving on a highway at 70mph. The emergency brake had to be used in order to get the vehicle to slow down. The vehicle was then dropped off at a local dealership, who has kept it for about 2 weeks and states that they cannot replicate the problem when they take it for a test drive. We have 2 young children and this has been our primary family vehicle. There has not been a check engine light or any other warning lamp AT ALL.
- Reported
- Sep 2021
- Incident date
- Aug 2021
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsSep 2021 · ODI 11431996Details +Close −
THIS VEHICLE IS SHOWING ON DASH THAT ( SERVICE AIR BAGS) WHY WOULD THIS TAKE PLACE? IT HAS 175,238 MILES.IS THIS A RECALL OR WHAT? --- PLEASE ADVISE -- THIS COME UP ABOUT TWO WEEKS AGO.
- Reported
- Sep 2021
- Incident date
- Aug 2021
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainSep 2021 · ODI 11431779 · crashDetails +Close −
Was waiting on dealership to catch up to bring in for a transmission problem. I know it is transmission related due to not wanting to shift properly and the fact my friend has same make and model only about 100000 more miles than mine does was doing same symptoms and she took to 3 or 4 mechanics and all said nothing wrong..no codes show up...needless to say after about 2 months it stalled out on her on interstate with speed limit 75 and she barely moving. I myself was at a sharp curve in turn lane waiting on traffic and when I braked to stop it made horrible sound and felt like brake was pushed through floorboard. When I was clear to go i push accelerator down to the floor and am barely inching along and am now stuck in the road in a 90 curve where its hard to see traffic coming. This was very scary and traumatic having this happen. I'm just glad it was only myself and the other drivers were being observant and paying attention to the road. This has happened a lot compared to research on blogs car complaints websites. The common problem is it doesn't give a code when diagnostic checked. 99% of cases show they best guess or find something else wrong and you pay 3 or 4 charges until you finally convince them its the transmission and then you're out 5000. Not counting the average 4500 you've already pd due to not listening to the driver of their vehicle and causing unnecessary charges and leaving you without a vehicle too long that isn't necessary.
- Reported
- Sep 2021
- Incident date
- Aug 2021
- Mileage
- Not provided
- Outcome flags
- Crash
Vehicle Speed ControlAug 2021 · ODI 11430560Details +Close −
Driving at 55mph, suddenly the Traction Control blinks on & off, the vehicle starts skipping. Next, Service Stabilitrack System appears and I almost come to a complete stop, Engine Running at Reduced Power appears. I barely made it to the side of the road, traffic was heavy at the time. This is apparently a common issue with other Owners and could be a number of different sensors, parts malfunctioning.
- Reported
- Aug 2021
- Incident date
- Aug 2021
- Mileage
- Not provided
- Outcome flags
- None reported
This page shows the latest 50 reports to keep it usable. The count above includes every complaint NHTSA has returned for this model year.
Recalls(5)
Open a recall to read what NHTSA says is wrong, what can happen, and how it gets fixed. Check the VIN and remedy eligibility with a dealer; federal no-charge requirements have an age limit, though a manufacturer may offer more coverage.
Air BagsAug 2021 · 21V246000Details +Close −
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Risk: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
Open full NHTSA recall record →VisibilitySep 2012 · 12V151000Details +Close −
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011-2012 CHEVROLET TRAVERSE, BUICK ENCLAVE, AND GMC ACADIA VEHICLES CURRENTLY REGISTERED IN ALASKA, COLORADO, CONNECTICUT, DELAWARE, IDAHO, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MONTANA, NEBRASKA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, NORTH DAKOTA, OHIO, PENNSYLVANIA, RHODE ISLAND, SOUTH DAKOTA, UTAH, VERMONT, WEST VIRGINIA, WISCONSIN, WYOMING AND THE DISTRICT OF COLUMBIA. SNOW OR ICE BUILDUP ON THE WINDSHIELD OR ON THE WIPER MAY RESTRICT THE MOVEMENT OF THE WIPER ARM, CAUSING THE WIPER ARM TO LOOSEN AND CAUSE THE WIPER TO BECOME INOPERATIVE.
Risk: IF THIS OCCURS, DRIVER VISIBILITY COULD BE REDUCED, INCREASING THE RISK OF A CRASH.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL TIGHTEN THE WIPER ARM NUTS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 20, 2012.
Open full NHTSA recall record →Air Bags · 14V118000Details +Close −
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
Risk: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
Open full NHTSA recall record →Seat Belts · 14V266000Details +Close −
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Risk: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
Open full NHTSA recall record →Structure · 15V415000Details +Close −
General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.
Risk: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
Open full NHTSA recall record →A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.
Investigations
2 NHTSA investigations on record
Investigations are agency reviews, not findings that a vehicle is defective.
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Crash-test ratings
2012 GMC Acadia SUV FWD NHTSA source
- Overall
- Frontal
- Side
- Rollover
2012 GMC Acadia SUV AWD NHTSA source
- Overall
- Frontal
- Side
- Rollover
Fuel economy by trim
| Trim | Engine | Drivetrain | Transmission | City | Hwy | Combined |
|---|---|---|---|---|---|---|
| Acadia FWD | 3.6L 6-cyl | Front-Wheel Drive | Automatic 6-spd | 17 | 24 | 19 |
| Acadia AWD | 3.6L 6-cyl | All-Wheel Drive | Automatic 6-spd | 16 | 23 | 19 |
EPA laboratory estimates by trim and engine. Actual mileage varies with driving, weather, load, and maintenance. EPA source.
Before you buy
Useful next checks
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Compare the year-by-year record
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2012 GMC Acadia: frequently asked
What does the complaint record show for the 2012 GMC Acadia?
Owners filed 294 NHTSA complaints about the 2012 GMC Acadia. This is raw owner-reported complaint volume with no production or exposure normalization, so it is not a reliability score or a best/worst-year ranking.
What are the most common problems on the 2012 GMC Acadia?
The most-reported problem areas are Steering (16% of complaints) and power train (13%).
How many recalls does the 2012 GMC Acadia have?
5 recalls have been issued that affect the 2012 GMC Acadia, covering components such as air bags. Check the VIN with NHTSA and ask a dealer to confirm remedy eligibility; federal no-charge requirements have an age limit, though manufacturers may offer more coverage.
What gas mileage does the 2012 GMC Acadia get?
The EPA rates the 2012 GMC Acadia at 19 mpg combined.