2023 Genesis GV60

A/C compressor not coming on when cabin A/C does. This means it is also not coming on to cool the battery, which could prevent proper battery thermal management, raising safety and performance risks in hot climates. A/C compressor and inverter have been replaced without resolving the issue. It has been to two dealerships that independently diagnosed the problem as the A/C compressor. The car is currently at Allen Turner Genesis in Pensacola, FL so it should be available for inspection. There were no warning lamps illuminated.

Reported

Jul 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

None reported

This complaint is in regards to Safety Recall 272 Component Failure and Vehicle Disabling / SOS System Failure On [XXX], at approximately [XXX] PM, I was driving my Genesis vehicle during rush hour when I heard a loud popping sound. Immediately following the sound, the dashboard displayed a critical warning light stating: "Electrical Charging System Fault — Check Electrical System." Because I was actively driving in heavy rush-hour traffic, this sudden loss of charging system functionality posed an immediate safety hazard. I pressed the in-vehicle "SOS" button to contact Genesis emergency services. The operator, who identified himself as "Eddie," refused to dispatch a tow truck to assist me. Instead, he offered to read a phone number aloud for me to write down. I explained that I was actively operating a malfunctioning vehicle in heavy traffic and could not safely write down information, but he still refused to call for emergency towing. I managed to safely limp the vehicle back to my residence and subsequently arranged for the local dealership, Genesis of Las Vegas, to tow the vehicle. On Friday, June 5, 2026, the dealership confirmed that the vehicle had suffered a failure of the Integrated Charging Control Unit (ICCU), which also destroyed the 12V battery. They informed me that this failure was directly tied to NHTSA Safety Recall 272 (Integrated Charging Control Unit). While the dealership performed the ICCU remedy, they are currently refusing to release my vehicle unless I pay $500.00 for the replacement of the 12V battery. Because the 12V battery was directly damaged as a consequential result of the recalled ICCU defect, it should be covered under the safety recall remedy and vehicle warranty. As of this reporting, the dealer is holding my vehicle hostage over this fee, and Genesis Motor America has failed to resolve the issue despite a formal complaint being filed with them. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Jun 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

Related Recall: 24-01-023G DTC P1A9096 CHECK FOR ICCU & FUSE REPLACEMENT & ICCU SOFTWARE UPDATE (RECALL 021G) On August 8, 2025 I was vacationing and attempted to charge the vehicle at a hotel's level 2 destination charger (32 amp) but the vehicle refused to charge. I then drove 20 minutes away to DC Fast Charge and it worked, and tried level 2 charging again, it still did not work. I ruled out that the level 2 charging station was the problem due to seeing someone else successfully charging from that station. When I returned home, I found that my home charger also stopped charging at 32 amps (though slower 16 amps still worked). On December 14, 2025 I was driving on the highway when I heard a loud pop noise and the vehicle immediately lost propulsion, resulting in a dangerous situation where the car needed to limp at low speeds to the side of the road. There, the car fully lost all mobility and needed to be towed to a Genesis dealership. They diagnosed the problem as a faulty ICCU, and replaced it as well as installed new software to prevent this situation from reoccurring. In May 29, 2026 the vehicle once again no longer charges at 32 amps at home. The charging would initiate and last a few minutes before fully disengaging and the car reports "Charger Not Connected". Since this is a repeat of the same ICCU failure (above), and I DO NOT wish to lose vehicle propulsion on the highway like before, I have stopped driving the vehicle until it can be diagnosed and fixed by Genesis dealership. I am awaiting for the local Genesis dealership's next availability in a week. I no longer can safely drive my vehicle until this is fixed for a second time. The issue is still unresolved as of today, June 8th 2026.

Reported

Jun 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

None reported

2023 Genesis GV60 has a recurring pre-active seat belt system malfunction. The seat belt pre-tensioner activates without cause, tightening the seat belt unexpectedly while driving. This defect has occurred multiple times and has been documented across three separate dealer repair visits. Visit 1 (05/30/2025, 7,122 mi): Galpin Genesis Van Nuys - DTC B1A4718 stored, seat belt pre-tensioner malfunction diagnosed. Visit 2 (06/06/2025, 7,179 mi): Genesis Pasadena - Same defect recurred, DTC B1A4718 confirmed again. Visit 3 (06/13/2025, 7,220 mi): Genesis of West Covina - Defect persisted, same DTC confirmed a third time. The defect poses a serious safety risk as unexpected seat belt tightening while driving can startle the driver and cause loss of vehicle control. Genesis has been unable to permanently repair this defect despite three attempts. This vehicle is also subject to related NHTSA recalls 23V-557 and 23V-094 for seat belt issues on GV60 models.

Reported

May 2026

Incident date

May 2025

Mileage

Not provided

Outcome flags

None reported

The Advanced Driver Assistance Systems (ADAS) on my Genesis GV60 called Highway Driving Assist (HDA) would randomly turn off without warning ever since I purchased the vehicle. I use it pretty much daily for my commute to work (but have to watch closely since it turns off often without warning) and the system would randomly turn off a least a few times a day so I would need to take over quickly. Yesterday when I was driving in the carpool HOV lane in the Los Angeles area where some sections of the freeway have lane markers that are very close to the center divider and the car decided to randomly turn off ADAS without warning which resulted in a car swipe against the center divider and damaged the front bumper as well as a broken side rearview mirror. I did a random search online and found lots of complaints from other Genesis/Hyundai/Kia owners who have similar issues am surprised why nothing has been done about it so I decided to report this. The repair would cost me almost 4 thousand dollars all because of the manufacturer defect that probably could be easily fixed with over the air update. Please investigate to prevent other drivers from getting into a crash for this defective. Thanks.

Reported

Apr 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

Crash

The ICCU failed again. This is the second failure and this failure occurred after the previous recalls were applied.

Reported

Mar 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

None reported

I purchased a used 2023 Genesis GV60 on [XXX] from a franchised Genesis dealer in New Jersey (Genesis of Wayne, Wayne, NJ). At the time of delivery, the vehicle had an open safety recall with an available remedy and it was not completed prior to sale/delivery. After purchase, Genesis’ official recall/campaign lookup for my VIN showed at least one open safety recall listed as “Incomplete.” The dealer had represented that recalls were addressed, but Genesis’ system continued to show the safety recall as open. Vehicle: 2023 Genesis GV60 VIN: [enter full VIN] Recall/Campaign information shown as open/incomplete: •Campaign/Recall 027G (NHTSA Recall No. 25V474000) – Instrument panel cluster display may go blank (software update). Status shown as incomplete at/after delivery. •[If applicable] Campaign/Recall 028G – [Windshield molding / other campaign], status shown as incomplete at/after delivery. I am submitting this report because the vehicle was delivered to a consumer with an open safety recall that had an available remedy, and the manufacturer’s own system indicated the recall remained incomplete. I can provide supporting documentation upon request (Genesis recall lookup screenshots showing “Incomplete,” dealer sale paperwork, and communications). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Mar 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

Car stopped taking a charge. ICCU and fuse seem to have died. This widespread problem needs to be addressed by the manufacturer. It's dangerous and careless to not have fixed the issue years later.

Reported

Feb 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

While driving car, I heard a "pop" sound coming from the back seat, my ICCU had failed and then there was a sudden loss vehicle power and the car went into a limp mode. The car only had 5,650 miles on it. This is a serious safety hazard. The car was towed to the dealership and a new ICCU was installed. The replacement part was the same model number that had failed. I was advised by the service adviser that I could possibly experience another ICCU failure in the future.

Reported

Feb 2026

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

Complete ICCU failure resulting in loss of power on the freeway during rush hour, extremely dangerous for me and everyone around me. Car was towed twice over three years for the same issue, despite having all recalls done. Eventually lemon law eligible, did a buyback.

Reported

Jan 2026

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

In 2023 & 2025, my vehicle had been brought into the Genesis dealership to complete NHTSA 24V868000 safety recall by receiving a new software (Service Campaigns 907G & 025G). However, despite that, on [XXX], the vehicle's ICCU failed while I was traveling at highway speeds. The ICCU is the primary component that the safety recall was supposed to address, yet it failed anyways. The car suddenly and dangerously reduced propulsion on the freeway, and I had to slowly maneuver the car onto the shoulder where the car then completely lost all propulsion entirely. My family and I were in the car, and our safety was at extreme risk since the car lost propulsion without warning on the freeway and other vehicles had to swerve around us. There was the very real possibility that had I not reacted quickly, that we would have been fully immobilized on the freeway, blocking traffic and creating a real safety hazard for other vehicles. There were no warning lights or any indications that the part was going to fail -- it failed immediately, and only after that did multiple warning messages appeared due to systems downstream of the ICCU failing as a result of the ICCU's failure. The dealership (Genesis of Dublin) confirmed that the failure was specific to the ICCU and the vehicle had its ICCU replaced under the 10 year powertrain warranty. I have documentation proving that the problem was caused by the ICCU's failure. In addition, the ICCU's replacement with an identical ICCU simply means this extremely dangerous hazard can occur again without warning in 1 to 2 years' time, since the replaced ICCU is the same unit that failed before - no updates to the ICCU have been announced by Genesis or its dealerships. I reiterate: the problem persists despite 24V868000 being preventative recalls completed. Recall 907G Completed 10/26/23 Recall 025G Completed 01/13/25 The above mitigations are not enough to fix the problem and avoid a dangerous situation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Dec 2025

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

My Genesis EV has experienced multiple incidents where the vehicle suddenly decelerates while driving and limits its speed to approximately 20 mph, creating a significant safety hazard. The first incident occurred in September 2025, when the vehicle unexpectedly began to decelerate on its own and would not exceed ~20 mph. I brought it to the Genesis dealership, but they were unable to reproduce the issue. The second incident occurred in November 2025, with the same failure: sudden deceleration and a maximum speed of ~20 mph. I brought the vehicle back to the dealership. They have kept the car for diagnosis but again report they “cannot reproduce” the problem. The issue remains unresolved, and Genesis has denied my buyback request. This is an intermittent EV drivetrain or power-delivery failure that prevents the vehicle from accelerating normally. If this occurs in traffic, at intersections, or during merging, it could easily lead to a collision. The vehicle is currently still at the dealership because I do not feel safe driving it. Multiple attempts to have the problem repaired have not identified the cause. I am reporting this because sudden loss of acceleration and speed limitation is a major safety issue, and other drivers may experience the same failure.

Reported

Dec 2025

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

Water pump failure in vehicle less than two years of age. Dealer stated car was not safe to drive. Instrument cluster had a warning light, the app had details of the failures, and the display in the vehicle had a pop up stating the car needed to be serviced TODAY!

Reported

Dec 2025

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

The chrome trim strip above the windshield flew off while driving. This poses a safety hazard for anyone driving behind a GV60 and unfortunately this issue seems to be very widespread (examples: [XXX] ). Genesis refused to fix the issue for me despite being under warranty, so I suspect they are doing the same for other owners despite the safety risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Sep 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

The headlights have excessive moisture on the inside. Genesis replaced them once a year ago but now they have moisture on the inside lens so bad that you can't see the LED bulbs. This is a known issue with the GV60 and even though the car is under warranty Genesis will not cover this under warranty, they say it's normal! The moisture is changing the way the headlights light up the road and this moisture issue is a major safety concern. This needs to be fixed, no headlight beam should ever be obstructed by material inside the headlight assembly. Thank You [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Jul 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

I leased a 2023 Genesis GV60, which was misrepresented as new but had multiple safety recalls, including ICCU battery failure, AWD/powertrain malfunction, and seatbelt defects. From the start, the seatbelts didn’t secure properly, and the car failed NY state inspection, causing me to lose a job that required a safe vehicle. Despite six visits to different service centers in 3 months, no actual repairs were completed. Mechanics admitted they didn’t understand the battery defect. The recalls later disappeared from the system without resolution. This is highly unsafe and deceptive. Genesis refused accountability, claiming they don’t control dealership practices—yet they allowed a dealer to fraudulently lease a car with open recalls. They also filed a false insurance claim under my name, inflating my premium and causing me over $33,000 in damages. I visited five other luxury dealers and confirmed that other brands do not allow demo or recall vehicles to be sold this way. Genesis’ refusal to fix or buy back the car and their attempt to cover up recall issues reveals a systemic failure in recall enforcement and corporate responsibility. I urge NHTSA to investigate.

Reported

May 2025

Incident date

Nov 2023

Mileage

Not provided

Outcome flags

None reported

The vehicle's instrument panel, behind steering wheel displaying things like speed and warning signs, periodically goes blank at start up for between 30 seconds and 15 minutes. There are lots of reports of this problem on sites like Redit and Genesis Forum, however, Genesis has not issued a recall for even a service bulletin. This apparently common problem is a safety hazard as the driver does not have access to critical safety information, including the vehicle's speed, for a period of time. Because this problem is periodic, it is often difficult to verify at the dealership as it does not produce fault codes. This leaves consumers in a bind as the problem persists since the dealership and manufacturer will not always address.

Reported

Apr 2025

Incident date

Apr 2025

Mileage

Not provided

Outcome flags

None reported

I leased a Genesis GV60 in July 2023. The car was under a stop sale order and had to be repaired before it was leased to me because of a known issue with the rear axle. The dealership performed the fix to the vehicle and then proceeded to lease me the vehicle. In January 2025 while driving approximately 40 MPH on a paved flat road, I experienced a sudden thud and loss of power. When I applied pressure to the accelerator a loud angry noise came from the back of the vehicle. Smoke and a burning smell came from the back of the vehicle. There were electrical issues with the car being initial unresponsive to attempts to put the car in park, unlock doors and turn off the vehicle. We left the vehicle on the side of the road. We were in a remote location in a very cold climate with no cell phone signal at dusk. We flagged down a passing-by driver for transport to a safe location where we could call Genesis Emergency Roadside assistance. The car was towed to an authorized Genesis dealership and the rear axle was replaced at no cost to me. Repair staff at the dealership confirmed that based on their inspection there was no indication that the car had experienced any type of impact / injury that could explain the fractured rear axle. In March 2025, again I was driving on a paved flat road going approximately 30 MPH. As I was approaching a stop sign, I again experienced what felt like a sudden thud, and heard a high pitched whine. When I tried to accelerate off the stop sign and cross traffic I again experienced a lack of power with an angry noise and the smell of smoke. The car was towed to the original dealership where the vehicle was purchased and it was confirmed that the rear axle had broken again just two months after having been replaced. I am unwilling to drive the vehicle again our of concern for my safety and that of others.

Reported

Apr 2025

Incident date

Jan 2025

Mileage

Not provided

Outcome flags

None reported

On 3/5/2025 I was driving my car and accelerating to 45 miles per hour when the Stop vehicle and check power supply warning on my car showed on the dash followed by a loud and starting audible tone. I pulled over to check the car and it still worked well. I then went home and tried to charge the vehicle off of our level 2 charger and the vehicle would not start to charge. I brought the car to the dealer the next day after charging the 12 volt battery overnight. I charged the 12 volt battery because the car was no longer charging it as the charging system was not working. The dealer then diagnosed that the ICCU and main fuse were broken and needed replacement. These were the problem parts that previous NHTSA recalls were issued and completed on this vehicle to address this failure. My car still failed with around 6,750 miles driven. I want to let the NHTSA know that the failures of this critical part are still happening despite the manufacturer's recalls being completed in a timely manner.

Reported

Apr 2025

Incident date

Mar 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2023 Genesis GV60. The contact stated while driving 30 MPH, the front driver’s and passenger's side seat belts failed to lock securely. There were no warning lights illuminated. The dealer was contacted to schedule an appointment. The contact then received a recall letter for an unknown recall repair for the seat belts and the all-wheel drive power train. The vehicle was repaired; however, the failure persisted. The contact then started to hear an abnormal sound coming from the vehicle. The dealer was contacted and scheduled a second appointment. The dealer repaired the driver's side seat belt; however, the failure persisted with the front passenger's seat belt, and the all-wheel drive. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 100.

Reported

Mar 2025

Incident date

Sep 2023

Mileage

Not provided

Outcome flags

None reported

Upon startup, the dashboard cluster that displays safety information and the speedometer did not power on until several minutes had passed. This happens randomly. This console includes the safety warning information and the speedometer and is not the infotainment screen (which worked as it should). This has not been reported to the dealership yet, though the issue is known and discussed on several owner forums.

Reported

Feb 2025

Incident date

Feb 2025

Mileage

Not provided

Outcome flags

None reported

This car is fully electric. Upon start up in cold weather and for up to about 5 miles thereafter, the instrument panel remains black. This eliminates any displayed driving information including warnings, speedometer, driving mode and other items such as brake regeneration, etc. The distance traveled before the panel eventually energizes appears to be increasing. All other vehicle functions continue to operate. A saving grace for my car is that it displays the speed in the heads-up-display but all other information is unavailable. The dealer has determined that the instrument panel will be replaced under warranty. They state that the book price for the panel is in excess of $9,000! The car has approximately 23K mi at this time (1/13/2025)

Reported

Jan 2025

Incident date

Dec 2024

Mileage

Not provided

Outcome flags

None reported

Completed NHTSA recall 24V-868 at my dealer December 13th 2024. ICCU failed on 1/1/2025 and I am awaiting on the 3rd ICCU for my vehicle in less than 2 years. Similar issue happened December 2023, completed the ICCU recall and had the ICCU fail in a similar fashion.

Reported

Jan 2025

Incident date

Jan 2025

Mileage

Not provided

Outcome flags

None reported

Ever since the update that came to my car last October (update 24.11.1), the instrument cluster screen of my car does not turn on initially upon starting the car around half the time I start it. It will turn on eventually, varying in time anywhere from 1-10 minutes later. My local dealership has yet been able to fix it and tell me they have no idea why this would be happening and over the many attempts to fix this and many service appointments they now say that they need to replace the entire display but that none of available and not sure when they will be. Reading through the owners forums, I am not alone with this issue [XXX] ) Obviously, the car isn't safe to drive this way even though I continue to make my monthly payments to Genesis, so hoping someone can help me. (I've included two photos for reference...one where you can see the instrument cluster information screen off and then about 5 minutes later when it turned on.) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Jan 2025

Incident date

Jan 2025

Mileage

Not provided

Outcome flags

None reported

Since the weather got colder, the driver's instrument cluster does not display immediately when the vehicle is powered on. When cold, the cluster takes from a few seconds to several minutes to come on. While it is off, there is no access to any warning lights or messages.

Reported

Dec 2024

Incident date

Dec 2024

Mileage

Not provided

Outcome flags

None reported

When starting the car on cold mornings--parked outside, under a carport--the instrument cluster is blank. It stays blank for two to seven or so minutes, whether or not the car is being driven. This only happens on the cold days, and didn't happen last winter. When the display comes on, it doesn't register the miles that were driven while it was blank. Using the pre-warm climate function before staring the vehicle--so, warming up the car--will cause the instrument cluster to work even on cold days, but that shouldn't need a workaround.

Reported

Dec 2024

Incident date

Nov 2024

Mileage

Not provided

Outcome flags

None reported

Driver’s instrument cluster screen blank at startup every day for several minutes. Without it, the driver can’t see their speed, critical safety warnings, or blind spot cameras. This started in summer 2024 and has gotten worse over time.

Reported

Dec 2024

Incident date

Sep 2024

Mileage

Not provided

Outcome flags

None reported

The driver instrument cluster is not turning on the startup . Takes several minutes to be turned on.

Reported

Dec 2024

Incident date

Oct 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2023 Genesis GV60. The contact stated while driving at an undisclosed speed, it was noticed that the battery percentage was excessively draining. The charger port warning light was illuminated. The contact attempted to depress the brake pedal however, the vehicle failed to decrease in speed; the vehicle suddenly became difficult to maneuver. The vehicle was veered onto the sidewalk and the front driver's side of the vehicle crashed into a street lighting junction box. There was cosmetic damage however, the air bags failed to deploy. A police report was filed. The contact sustained several injuries including emotional distress, back pain, and neck pain; the contact was taken to a local hospital in an ambulance to seek medical attention. No other injured individuals were reported. The doctor diagnosed the contact with a mild concussion and prescribed medicine for nausea and headaches. The vehicle was not drivable and was towed to a local Towing Service Center for a diagnosis. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 24,300.

Reported

Dec 2024

Incident date

Nov 2024

Mileage

Not provided

Outcome flags

Crash 1 injuries

On October 17, 2024 one of the rear axles fractured when the car was driven by a dealer employee from our home to Genesis of Kirkland (WA) to resolve another matter, necessitating towing to the dealership. It was found by the dealer service department that the rear motor was damaged also. I am not aware of the speed of the car when the incident occurred. On November 22 I was told that the axle and rear motor had been repaired. I assume the other axle was not replaced as well. Previously on September 7, 2024 the car was brought to Genesis of Everett (now Genesis of Kirkland) both rear axles were replaced after a recall indicating a manufacturing fault in the axles. There have been no warning lights, messages or other indications that the fractures were imminent. During the incident there was a loud noise and loss of propulsive power. There were no injuries reported. I have not received the vehicle back from the dealership as yet.

Reported

Nov 2024

Incident date

Oct 2024

Mileage

Not provided

Outcome flags

None reported

On my way to work while sitting in stopped traffic on I-95 i heard a loud pop and saw that my rear windshield glass had shattered and was being held together by the tint. I was 1.5 miles from the car dealer and pulled into their service center. Upon review of the glass the service center techs and collision center techs could not locate a point of impact that would cause the glass to combust the way it did and continue to crack while at the dealer.

Reported

Nov 2024

Incident date

Nov 2024

Mileage

Not provided

Outcome flags

None reported

Sometimes after starting the car the instrument panels remain black and will not display properly for several minutes or unless the car is shutdown for a long period of time and restarted. Additionally, Genesis uses a fingerprint scan to verify who is driving the vehicle. After verifying my fingerprint the vehicle now asks me for a password even though I already verified my biometrics.

Reported

Nov 2024

Incident date

Nov 2024

Mileage

Not provided

Outcome flags

None reported

At random occurrences during car startup, the instrument cluster remains blank and can take up to several minutes to “wake up”. Since no cluster-related information such as speedometer or safety and diagnostic lights is available at this time, the car remains un-drivable until it eventually resolves. Should it occur while the car is being driven, it can pose a significant safety risk as none of the vehicle’s warning lights on the cluster are available. This problem first began to occur after the latest OTA software updated, though it’s not absolutely clear if this is the cause of the issue.

Reported

Nov 2024

Incident date

Oct 2024

Mileage

Not provided

Outcome flags

None reported

Freon is slowly to leaking causing air conditioner to blow hot air. Genesis has confirm level has drop significantly every summer but unable to identify leak or fix the issue. This is an environmental and health hazard.

Reported

Oct 2024

Incident date

Jun 2024

Mileage

Not provided

Outcome flags

None reported

My car has malfunctioned under the following circumstances: While attempting to make an unprotected left turn at a traffic light intersection (there is no left turn only light) through active lanes of opposing traffic where there is no median lane and no protective barriers between opposite directions of traffic, my vehicle has executed emergency braking on 8 separate occasions. How it happens: I wait for the last opposing traffic car to clear out from the intersection and begin to make my left turn through the intersection. 10 feet into the intersection, where now I'm in opposing traffic lanes, the car initiates sudden and immediate emergency braking. The car is brought to a jarring complete stop and becomes immobilized, hitting the accelerator pedal does not move the car. The proximity sensors are going off, the blind spot sensors are going off, the collision warnings are going off and I am unable to move the vehicle for 3 seconds. Then all the sensors and warnings clear and the accelerator pedal starts to work again. Meanwhile, there is no car in sight. By the time I started making the left turn, the closest vehicle was about 30 feet behind me going the opposite direction in opposing traffic lanes. It appears my car's sensors are picking up the car that is behind me and thinks it is coming towards me rather than away from me while I have my turn signal indicator on. The car is trying to prevent a collision that it thinks will happen but in reality that car is going in the opposite direction and is well behind me. This has happened 3 times. Other times in the same exact type of turn, the car will initiate emergency braking that brings me to a 5 mph crawl and disables the accelerator pedal. So it brings me to a crawl and I lose the ability to accelerate while in the middle of an active intersection. This has happened 5 times. Inspected by dealership and corporate engineer 10 times. Several near accidents that would have hospitalized us. We have dashcam footage.

Reported

Sep 2024

Incident date

Dec 2022

Mileage

Not provided

Outcome flags

None reported

While driving down my driveway, heard a pop around the backseat on the passenger side. Right after received the following alert "Check Vehicle electric system", after driving the car for another 2-3 minutes received the following alert "Stop Vehicle and Check power supply" along with the car beeping aggressively when this came up. Returned to my house as felt unsafe to continue driving my car not knowing if the car will randomly die on me. Looking into this looks like it is associated with the ICCM which has been the subject of two recalls for which my car has had prior to this occuring.

Reported

Aug 2024

Incident date

Aug 2024

Mileage

Not provided

Outcome flags

None reported

I was reversing into my garage when I suddenly heard a loud audible pop from the back seat. I immediately knew that the High Voltage Fuse and the ICCU completely failed. A "Check Electric Vehicle System" warning showed on the dash and a "Stop vehicle and check power supply" warning appeared shortly thereafter. I noticed also that the car refused to charge with my Level 2 EVSE and the car kept saying a "Charging Unsuccessful" message. I checked my 12v battery with a multi-meter and it still showed 12.4 volts and slowly depleting. When the ICCU was functioning, it would show 14v (since it was charging the 12v battery). Furthermore, I checked with my OBD scanner any codes it would spit out and it was the dreaded P1A9096 code that a recent TSB recall check was for. I was completely up-to-date with the recall fixes and even had my ICCU software updated just 6 weeks ago and yet the ICCU still failed. Thankfully, this incident did not occur on the highway otherwise losing power on the highway can lead to an accident that can cause major injuries and/or fatalities.

Reported

Jul 2024

Incident date

Jul 2024

Mileage

Not provided

Outcome flags

None reported

Completed safety recall 021G related to ICCU software update to prevent electrical loss two weeks ago. After completion, vehicle suddenly stopped charging in L2 outlets. Brought back in to service and diagnosed with blown fuse, which the recall was supposed to prevent.

Reported

Jun 2024

Incident date

May 2024

Mileage

Not provided

Outcome flags

None reported

The vehicle is advertised as supporting 48amp level 2 charging. After approximately one year of ownership, high amperage charging lead to overheating at the charging port, causing charging to produce errors and fail. Hyundai/Genesis released a software patch to detect overheating and throttle the amperage. This does not resolve the physical hardware that is overheating. This solution leaves the car in an unsafe operating posture where overheating could continue, leading to potentially unsafe circumstances when the vehicle is located in a garage attached to a home.

Reported

May 2024

Incident date

May 2024

Mileage

Not provided

Outcome flags

None reported

1. Navigtion wrong directions 2. The battery charge runs out too quickly *I said several times that the brakes and driver's seat belt were strange, seat belt wasn't locked no tighter If the seat belt did not work, there was no point in wearing it, so I experienced a big disappointment. so I ended up having it serviced for the second time, but the brakes are still working. One of the three recall problems with this car is the all wheel drive powertrain system, and it seems to be known as April 2023, but I signed a contract for the second car in September and it was finally fixed last month, which was February. The sign doesn't appear, but I can't confirm that it was fixed. The dealer who received the service was also incredible. Still tunes ️ sign on and off

Reported

Mar 2024

Incident date

Mar 2023

Mileage

Not provided

Outcome flags

None reported

From the service report: " SCANNED FOUND NO TROUBLE CODES IN SYSTEM PUT VEHICLE ON LIFT AND INSPECTED FOUND LEFT REAR AXLE FAILED INTERNALLY NEEDS NEW AXLE TECH REMOVED AND REPLACED AXLE. My experience: I pulled out of our driveway and after ~100 yards I heard a clunk. I thought maybe I hit a pothole. After driving another ~300 yard I accelerated on a freeway onramp when the car lost power and served a bit. There were no warning lights or messages. I was just able to get off the onramp before entering the freeway. The loss of power and lack of some control was dangerous for me and to those behind me. The car was towed to the dealership (Genesis of Meriden). They determined that it was the rear axel. This is quite concerning because the axel or driveshaft had already been replaced as part of a recall. It is also concerning because the car has ~5000 miles.

Reported

Jan 2024

Incident date

Dec 2023

Mileage

Not provided

Outcome flags

None reported

Stopped car in a parking spot for a few minutes. Reversed and proceeded to put the car into drive. Immediately upon switching to Drive, the vehicle produced a loud pop from the rear and announced the check electrical system error. Recall Service 907G was performed on the vehicle in question 2 months prior and was reported as closed when checking by the VIN. However the ICCU and High Voltage Fuse is needing to be replaced with no ETA on the replacement part(s) as of this reports submission. Dealership advised NOT to drive the vehicle and arranged a tow. Car has been at the dealership for over a week now.

Reported

Jan 2024

Incident date

Dec 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2023 Genesis GV60. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 23V300000 (Power Train) however, the failure occurred after the recall repair was performed. The contact stated that while driving at an undisclosed speed, the vehicle experienced unintended acceleration. The contact depressed the brake pedal, and the vehicle made an abnormally loud sound. The vehicle lost traction and then lost motive power. The transmission failed to shift into park(P), and the Auto Start/Stop button was pressed but failed to shut off the vehicle immediately. Later, the transmission was able to shift into neutral(N) and then park(P). No warning light was illuminated. The vehicle was towed to the residence, where the failure recurred. The vehicle was then towed to the dealer; however, the vehicle was not yet diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 11,000.

Reported

Dec 2023

Incident date

Nov 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2023 Genesis GV60. The contact received notification of NHTSA Campaign Number: 23V300000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

Reported

Oct 2023

Incident date

Oct 2023

Mileage

Not provided

Outcome flags

None reported

Over the air updates are a prominent feature of the car that Genesis touts. The car's firmware gets updated including operating issues, brake system and throttle campaigns, safety fixes, and navigation get updated. The updates have been a big issue. Earlier this year an OTA update wiped out every user setting including steering, adaptive cruise and other safety related settings. This was an annoyance but could be corrected in a couple of hours for each driver's settings. In June, a new OTA update was sent out that was corrupted. US vehicles had the update get stuck at 63% completion. My car has been at Genesis service and the head unit now needs to be replaced since there is no way (USB stick or OTA) to reset the firmware. This may affect all US vehicles. It is not obvious unless one checks on the firmware version and gets screens like the ones I've attached. Because not being able to receive updates is not obvious, Genesis should be required to notify owners if their firmware has not and cannot be updated without a head unit replacement.

Reported

Sep 2023

Incident date

Jun 2023

Mileage

Not provided

Outcome flags

None reported

This car will simply stop charging after 7 minutes, 10 minutes or one hour. You have to babysit it so it charges.

Reported

Sep 2023

Incident date

Sep 2023

Mileage

Not provided

Outcome flags

None reported

THE ISSUE IS WITH THE LEVEL 2 CHARGING, THE CAR STOPS CHARGING AND CAN LEAVE THE CAR UNUSABLE OR WITH LIMITED MILEAGE AVAILABLE. THE CHARGING PORT OVERHEATS AND THE CAR STOPS CHARGING AND WILL NOT RESTART WITHOUT OPERATOR ACTION. THIS IS HAPPENING TO MANY CARS ON THIS PLATFORM. HYUNDIA IONIQ 5, KIA EV6. MY CAR HAS BEEN TO THE DEALER FOR SERVICE, CHARGE PORT OVERHEATING CODE WAS REGISTERED. THE CAR IS BEING SOLD TO CHARGE AT 48A / 240V LEVEL 2.

Reported

Sep 2023

Incident date

Jun 2023

Mileage

Not provided

Outcome flags

None reported

The car will not charge on a Level 2 charger without disconnecting after 20-60 minutes due to thermal/high heat issues. This is a problem with the car, not the charger, as I have charged multiple other types of electric vehicles off of this Level 2 charger without difficulty.

Reported

Aug 2023

Incident date

Aug 2023

Mileage

Not provided

Outcome flags

None reported

There is a known problem with the level 2 charging according to my local dealer. However, Genesis has not issued a fix. When charging the car over heats and reduces speed of the charge to a very low rate. Effectively making the car 3 to 4x slower than it is supposed to charge according the manual.

Reported

Aug 2023

Incident date

Sep 2022

Mileage

Not provided

Outcome flags

None reported

A defect is causing the level 2 chargers to overheat before my vehicles is charged. The chargers may overheat within 30 to 60 minutes of being in use. I must unplug and replug the home chargers in order to restart the charging process. The GV60 should be charged by 240-volt level 2 chargers at 48 amps in about seven hours, and it is not working as it stops and starts. I have reduced the charge rate from 11.2kw to 10.2kw and it still overheats and stops/starts. I reduced it all the way down to 6.8kw - the minimum setting on the vehicle. Genesis, Hyundai and Kia offered a software repair that does nothing to solve the charger problems. Dealerships perform the software modifications which allegedly lowers the level 2 charging speeds to avoid overheating down to 5.3kw which is less than the promised rate and this creates charging times of more than 10 hours. The Genesis/Hyundai/Kia Level 2 charger problems leaves all of us with different vehicles than advertised. Technical service bulletin (TSB) 23-EV-003h was issued to dealers due to level 2 charger problems when an electric vehicle, “intermittently stops charging before charging completes.” But the TSB never mentions how the software update will double the charging time. Genesis and Hyundai and Kia customers must allegedly manually turn down the charging current to prevent charge failures, but some vehicles allegedly suffer failures while charging at a low 28 amps. This means it will take much longer to fully charge the electric vehicles. I blame the problem on a defect in the charging port design which causes overheating. I would like Genesis/Hyundai/Kia to find a solution that restores the 11.2kw charging speed that I used to have on my GV60.

Reported

Jul 2023

Incident date

Nov 2022

Mileage

Not provided

Outcome flags

None reported

Hyundai Motor America (Hyundai) is recalling certain 2023 IONIQ 5, IONIQ 6, and Genesis GV60 vehicles. The rear inner driveshaft may have been improperly heat-treated, allowing it to break under load and resulting in a loss of drive power.

Risk: A loss of drive power increases the risk of a crash.

Remedy: Dealers will replace the rear inner driveshaft, free of charge. Owner notification letters were mailed March 29, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's numbers for this recall are 253(H), 017G(G).

Hyundai Motor America (Hyundai) is recalling certain 2023 Genesis GV60 vehicles. The automatic locking retractor for the front passenger-side seat belt may prohibit the seat belt from fastening and/or extending properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection" and 209, "Seat Belt Assemblies."

Risk: A seat belt that fails to fasten or extend properly may not adequately restrain an occupant in a crash, increasing the risk of injury.

Remedy: Dealers will inspect and replace the front passenger-side seat belt, as necessary, free of charge. Owner notification letters were mailed September 14, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 015G.

Hyundai Motor America (Hyundai) is recalling certain 2020-2023 Genesis GV80, 2021-2023 Genesis G80, 2022-2023 Genesis GV70, and 2023 Genesis GV60 vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioners may explode upon deployment.

Risk: An exploding seat belt pretensioner can project metal fragments into the vehicle, strike vehicle occupants, and result in injury.

Remedy: Dealers will secure the seat belt pretensioners with a cap, free of charge. Owner notification letters were mailed April 14, 2023. For GV60 owners, Interim notification letters, notifying owners of the safety risk, were mailed April 14, 2023. A second notice will be sent once the final remedy is available. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 012G. This recall supersedes and expands recall number 21V-796. Vehicles previously repaired under recall 21V-796 will need to have the new remedy completed.

Hyundai Motor America (Hyundai) is recalling certain 2023 Genesis GV60 vehicles equipped with an all-wheel drive powertrain system.  The rear driveshafts may fracture, which can result in a loss of drive power.

Risk: A loss of drive power increases the risk of a crash.

Remedy: Dealers will replace the left and right rear driveshafts, free of charge.  Owner notification letters were mailed June 23, 2023.  Owners may contact Hyundai customer service at 1-855-371-9460.  Hyundai's number for this recall is 014G.

Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2024 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-Volt battery, which can result in a loss of drive power.

Risk: A loss of drive power increases the risk of a crash.

Remedy: This recall is replaced by NHTSA recall number 24V-868. Vehicles already repaired under this recall will need to have the new remedy completed. Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed April 22, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 257/021G.

Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2025 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-volt battery, which can result in a loss of drive power.

Risk: A loss of drive power increases the risk of a crash.

Remedy: Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed December 20, 2024. Owners may contact Hyundai customer service at 1-855-371-9460 or Genesis customer service at 1-844-340-9741. Hyundai's numbers for this recall are 272 (Hyundai) and 025G (Genesis). This recall expands and replaces previous recall number 24V-204. Vehicles previously repaired under recall 24V-204 will need to have the new remedy completed.

Hyundai Motor America (Hyundai) is recalling certain Genesis 2023-2025 G90 and GV60 vehicles. Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."

Risk: An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash.

Remedy: The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters were mailed August 22, 2025. Owners may contact Genesis customer service at 844-340-9741. Hyundai's number for this recall is 027G.

Hyundai Motor America (Hyundai) is recalling certain 2023-2025 Genesis GV60 electric vehicles. The stainless-steel molding at the top of the windshield assembly may detach.

Risk: Detached molding can create a road hazard for other vehicles, increasing the risk of a crash.

Remedy: Dealers will replace the windshield molding, free of charge. Owner notification letters are expected to be mailed beginning October 30, 2025. Owners may contact Genesis customer service at 844-340-9741. Hyundai's number for this recall is 028G. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 20, 2025.