2015 Dodge Viper

PASSENGER WINDOW ROLLS ITSELF DOWN AND THE PASSENGER DOOR LATCH ACTUATES AND OPENS THE DOOR. THIS STARTED WITH JUST THE DOOR OPENING WHEN THE CAR WOULD SIT OVERNIGHT. IT THEN LATER PROGRESSED TO ROLLING THE WINDOW DOWN AND OPENING THE DOOR WHILE DRIVING THE VEHICLE. DEALER IS AWARE OF A TECHNICAL SERVICE BULLETIN(TSB) FOR THIS ISSUE REPLACING THE DOOR MODULE, LATCH, AND MICRO-SWITCHES. I AM STILL HAVING TO PAY FOR THE REPAIR BECAUSE THE CAR IS OUT OF WARRANTY, EVEN THOUGH THIS IS A KNOWN SAFETY DEFECT BY THE MANUFACTURER. CAR IS CURRENTLY WITH THE DEALER WAITING ON PARTS FOR THE TSB REPAIR. *TR

Reported

May 2020

Incident date

Mar 2020

Mileage

Not provided

Outcome flags

None reported

VEHICLE BEGAN HAVING ISSUES AT 10, 500 MILES BY NOT STARTING. PUSH THE START BUTTON ONE TIME AND THE CAR WOULD GO DEAD. IF I LIFTED UP ON THE NEGATIVE BATTERY CABLE, THE CAR WOULD START WITH NO ISSUES. LET GO OF THE CABLE AND THE SAME PROBLEM. WHEN THIS FIRST OCCURRED, I BOUGHT A NEW BATTERY. PROBLEM SEEMED OK. AFTER A FEW DAYS, THE BATTERY LIGHT CAME ON WHILE DRIVING AND THE CAR TURNED OFF WHILE DRIVING CAUSING LOSS OF POWER STEERING AND BRAKE ASSIST. I TOOK THE CAR TO THE DEALER AND THEY SAID IT WAS THE BATTERY TEMP SENSOR AND THAT IT HAD DONE THAT ONCE IN THE DEALERSHIP BEFORE I PURCHASED THE VEHICLE AND THEY THOUGHT THE BATTERY WAS JUST WEAK.. SENSOR WAS REPLACED AND THE VEHICLE WAS FINE FOR APPROX. 900 MILES BEFORE IT STARTED DOING IT AGAIN. I RETURNED THE VEHICLE TO THE DEALER ONLY FOR THEM TO TELL ME THAT THE BATT TEMP SENSOR WAS BAD AGAIN.. THEY REPLACED THE SENSOR TOR THE SECOND TIME AND THEN APPROX. 900-1000 MILES LATER, THE PROBLEM STARTED AGAIN. THE VEHICLE IS CURRENTLY BACK AT THE DEALER FOR REPAIR. THEY ARE NOW SAYING THE NEGATIVE BATTERY CABLE IS BAD AND THE HARNESS NEEDS REPLACED FOR THE BATTERY SYSTEM. THIS VEHICLE WAS PREVIOUSLY OWNED BY FCA AS A CORPORATE VEHICLE. I AM THE FIRST CONSUMER OWNER. I THINK THIS VEHICLE HAS MANY ISSUES AND MAY NOT MEET ALL REQUIRED SAFETY STANDARDS ALLOWING FOR ITS SALE. I HAVE A SECOND SAFETY COMPLAINT IN THE SYSTEM FOR THIS VEHICLE. *TR

Reported

May 2020

Incident date

Mar 2019

Mileage

Not provided

Outcome flags

None reported

PICKED CAR UP FROM DEALER AFTER ANOTHER SERVICE COMPLAINT AND THE RADIO, PHONE, AND SEAT WERE NOT WORKING. I PULLED THE VEHICLE OVER AND DISCOVERED THE CIRCUIT BREAKER FOR FUSE LOCATION #11(POWER SEAT) HAD A DEAD SHORT AND KEPT THE BREAKER TRIPPED CONSTANTLY. I REMOVED THE BREAKER FROM THE CIRCUIT UNTIL I COULD RETURN FOR REPAIR. UPON RETURN TO THE DEALER, THEY FOUND THAT THE SEAT HARNESS ON THE DRIVERS SIDE HAD BEEN COMPLETED RUBBED THROUGH THE SHEATHING AND WAS SHORTED TO THE SEAT FRAME. *TR

Reported

May 2020

Incident date

Jan 2020

Mileage

Not provided

Outcome flags

None reported

Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.

Risk: Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.

Remedy: Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.