2013 Cadillac ATS

I was in a vehicle accident on 9-26-25 and was t-boned. The other driver hit me at 35-45 after she blew the stopping, I was hit on the driver side pillar and back driver door. My air bags never deployed and I was trapped inside the car until the fire department was on scene

Reported

Sep 2025

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

Crash 1 injuries

Vehicle would not steer lost power steering and loud noise. Had the vehicle towed to a mechanic. The mechanic informed me that the bolts for the electronic power steering had corroded causing the electronic steering motor to fall. He told me that it is a problem with these cars and gave me a reference number (N202301950) I called GM and they said it was not a recall it was a service bulletin which I never received and is now expired. The vehicle needs a whole new Electric Power Steering Rack and Pinion Assembly due to the faulty corroded GM Bolts not to mention that I could have died or someone else could have been killed due to losing the ability to steer the vehicle because of the faulty GM parts. GM said it is my responsibility to pay for repairs which is thousands of dollars again due to their faulty parts and no fault of my own also not normal wear and tear.

Reported

Aug 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

Found metal shavings in oil after 13 visits to 3 different dealerships. Engine had to be replaced. Under 100,000 mikes with a service contract

Reported

Jun 2025

Incident date

Aug 2024

Mileage

Not provided

Outcome flags

None reported

Air bag lights came on.

Reported

Apr 2025

Incident date

Apr 2024

Mileage

Not provided

Outcome flags

None reported

Car has a shudder at acceleration acting as if it's in the wrong gear or shifts too soon seems like failing TCC in tge transmission not sure this issue could cause accidents due to car not accelerating fast enough with people behind you they could rear end you

Reported

Mar 2025

Incident date

Mar 2020

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2013 Cadillac ATS. The contact stated while driving 30 MPH, the engine overheated. The contact stated that the A/c was independently turned off due to engine overheating. The contact was able to pull over safely. The contact stated that the coolant reservoir was empty. The contact added coolant, but the engine continued overheating. The vehicle was taken to an independent mechanic who determined that the water pump needed to be replaced. The vehicle was repaired, but the failure recurred. While driving at an undisclosed speed, the stability track and engine warning lights illuminated and started flashing. The contact stated that the vehicle failed to accelerate above 25 MPH. The vehicle was towed to the same independent mechanic, who determined that the engine had misfired over 40,000 times. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 191,000.

Reported

Mar 2025

Incident date

Feb 2025

Mileage

Not provided

Outcome flags

None reported

I’m writing here to state that the Cadillac with this VIN [XXX] IS A FRAUDULENT SALE my husband and I have experienced. The car show no damages on CarFax but when we took the car to a certified Cadillac dealership they said they were shocked we could even drive it. The catalytic Converter is completely missing along with several other computer systems issues. The car jumps up and down when you drive it, feels like horseback riding more than a car ride. Cadillac denied working on the car and advised us not to drive it at all Every single warning light that could be on the dash/odometer lit up approx 5mins of being on the highway. Throw the car in the junkyard where it belongs! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Feb 2025

Incident date

Feb 2025

Mileage

Not provided

Outcome flags

None reported

Car keeps cutting off, when put in neutral, or just cutting on RPM goes up then goes down and cut off, when driving car starts off slow then speed up. put a new fuel pump in the car.

Reported

Feb 2025

Incident date

Feb 2025

Mileage

Not provided

Outcome flags

None reported

I had a total loss of steering about two weeks ago, scariest thing ever in my 50 years of driving. A local automotive shop inspected the car and found one steering motor bolt missing and two broken/sheared laying in their casting holes.General Motors issued a Customer Satisfaction Program 18207 – Loss of Power Steering Assist directive for steering rack inspection and repair and/or replacement. My 2013 Cadillac ATS had the bolt failure exactly as described in the directive but is not covered as the directive program was in effect until November 30, 2020 and has expired. It was and is still a poor engineering design by GM engineering and it still effects those of us operating the models listed in GM CSP 18207. This should have been a recall and not have had an end date of 11/30/2020. I'm sure there are many owners like myself that were never notified by General Motors of this design flaw as it was never a formal recall. I would ask that the NHTSA review Customer Satisfaction Program 18207 as the loss of electric steering due to poor engineering design along with the safety of owners driving the affected vehicles still poses a danger and could seriously injure or kill someone. I do not understand why GM ended the program 11/30/2020. I would like to see either a CSP 18207 with no end date or preferably a recall to ensure owners are notified. I had never heard of an issue with my 2013 Cadillac ATS steering until I had this total steering failure. I only found out about Customer Satisfaction Program 18207 – Loss of Power Steering Assist because I searched the Web to see if other owners had experienced this failure. The repair cost to fix this is around $3,000 dollars. General Motors knows it was a poor design and in my opinion they should continue their 18207 Customer Satisfaction Program and not expect owners to pay. Thank you.

Reported

Jan 2025

Incident date

Dec 2024

Mileage

Not provided

Outcome flags

None reported

My Vehicle will shift out of gear but will not move and there is a rattling sound when the gear is tried to be put back in park and rest of gears

Reported

Dec 2024

Incident date

Dec 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2013 Cadillac ATS. The contact stated that after starting the vehicle and switching gears, the vehicle would not move forward or backward. No warning lights were illuminated. The vehicle was towed to a local independent mechanic and the contact was informed that the failure was possibly related to NHTSA Campaign Number: 14V338000 (Power Train). Another local independent mechanic was contacted for a second opinion and informed the contact that the transmission shifter cable had failed. The local dealer was contacted, but the vehicle was not diagnosed or repaired due to the VIN not being included in NHTSA Campaign Number: 14V338000 (Power Train). The manufacturer was made aware of the failure. The failure mileage was approximately 87,000.

Reported

Oct 2024

Incident date

Oct 2024

Mileage

Not provided

Outcome flags

None reported

Breaks are not working properly, once the car sits for a few hours, then once I start it and put it into gear (reverse/drive) as I press the breaks(new break pads) the car continues to roll. This could be the abs module or the calipers but these should be good for the life of the vehicle. No dealer has the abs module. So now I'm stuck putting myself and others in danger.

Reported

May 2024

Incident date

May 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2013 Cadillac ATS. The contact discovered NHTSA Campaign Number: 14V338000 (Power Train). The contact discovered that the recall was repaired, however, the failure occurred. The contact's husband was parked in the vehicle while shifting into drive, and the gear shifter became stuck in between park and drive. The contact turned the vehicle off; however, the vehicle would not restart. The vehicle was towed to an independent mechanic where it was diagnosed with automatic transmission control shift cable detachment. The vehicle was not repaired. The dealer was contacted. The manufacturer was made aware of the failure. The failure mileage was approximately 86,000.

Reported

Apr 2024

Incident date

Apr 2024

Mileage

Not provided

Outcome flags

None reported

Took it in 2 weeks ago for an oil changed and they replaced a camshaft solenoid saying that was causing my issues. I had to take it back yesterday and now they're telling me it's a torque converter or a transmission and it's going to cost me $3,500. After reviewing I think have GM has a lot of issues with this component . GM was aware of the situation and never fixed it. As I read through the technical Bulletin due to the cost so they have the consumers pick up the cost.

Reported

Nov 2023

Incident date

Nov 2023

Mileage

Not provided

Outcome flags

None reported

Greetings! I hope this message finds you in great health and spirits. I am experiencing an issue with the transmission linkage cable on my 2013 Cadillac ATS Luxury. There was a product safety recall issued in 2014 - recall bulletin 14179A. I purchased this vehicle in January 2015. I took it to a local Cadillac dealership and they found that I need a new cable. They stated the issue was repaired in 2014, before I owned the vehicle, and they have refused to fix the issue at no cost to me. If the cable was replaced with the same part that has deemed defective and the recall does not expire, this should be resolved at the manufacturer's expense.

Reported

Oct 2023

Incident date

Oct 2023

Mileage

Not provided

Outcome flags

None reported

Adaptive forward lighting malfunctions. Lights point upward sometimes while driving and will not change. It blinds on coming vehicles.

Reported

Oct 2023

Incident date

Feb 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2013 Cadillac ATS. The contact stated that after starting the vehicle and attempting to shift into drive, the vehicle failed to shift out of park. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 14V338000 (Power Train), and the VIN was included. The manufacturer was notified of the failure and informed the contact that the vehicle was repaired under the recall by the previous owner of the vehicle. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was 150,000.

Reported

Sep 2023

Incident date

Sep 2023

Mileage

Not provided

Outcome flags

None reported

Second time shifter cable failed. Thankfully I was in park and not driving. I had it replaced in 2021 and now 2023 it did the same thing.

Reported

Aug 2023

Incident date

Aug 2023

Mileage

Not provided

Outcome flags

None reported

I was in a minor rear end accident. I was the victim. My driver seat felt like it came off the hinges causing me to hit my face and chest on the steering wheel.

Reported

Jul 2023

Incident date

Jul 2023

Mileage

Not provided

Outcome flags

Crash 1 injuries

The contact owns a 2013 Cadillac ATS. The contact stated while parking the vehicle, the contact attempted to shift into reverse; however, the vehicle failed to respond. The contact turned off the vehicle however, the vehicle failed to shift out of drive. The vehicle was taken to an independent mechanic and the contact was informed that the shifter cable was out of place. The vehicle was repaired, but the failure reoccurred. The vehicle was not diagnosed. The manufacturer was not contacted. The failure mileage was 89,000.

Reported

Jun 2023

Incident date

Feb 2022

Mileage

Not provided

Outcome flags

None reported

It appears that the transmission shift cable detached while I was driving the vehicle. I went to stop the vehicle and put it in park and the vehicle kept rolling. I had to press the parking break to keep the vehicle from moving.

Reported

Apr 2023

Incident date

Apr 2023

Mileage

Not provided

Outcome flags

None reported

Rear differential is a main issue with the 2013 Cadillac ATS I have read many complains I’m not understanding why there has yet to be a recall on the year an model there was a recall on the 2014 cts. But for the 2013 Ats the dealership said there was poor welding which caused leaks and that should have been and automatic recall.

Reported

Apr 2023

Incident date

Jan 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2013 Cadillac ATS. The contact stated while attempting to reverse, the gear shifter was stuck in park(P), while the instrument panel indicated that the vehicle was in neutral(N). There was no warning light illuminated. The vehicle was towed to the residence. The dealer was notified of the failure and informed the contact that there was a recall related to the failure. The vehicle was then towed to the dealer who diagnosed that the failure was related to NHTSA Campaign Number: 14V338000 (Power Train) however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed that the VIN was not included in the recall. The failure mileage was unknown.

Reported

Jan 2023

Incident date

Jan 2023

Mileage

Not provided

Outcome flags

None reported

2011 Cadillac ATS 3.6, Rear Differential went out, Repairmen has stated that this part is not available anywhere, and that Cadillac should have recalled this in the ATS, because there is a shortage of this part. Due to the inefficiency of the Rear Differential. But, Cadillac would have been out of a lot of money. Without this part, the Cadillac is undrivable.

Reported

Aug 2022

Incident date

Mar 2022

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2013 Cadillac ATS. The contact stated while stopped at a traffic light or while slowing to approximately 15 MPH, the vehicle started shaking and idling roughly. The contact stated that the check engine and driver’s assist warning light were illuminated. The contact stated that the motive power was reduced and the vehicle hesitated while depressing the accelerator pedal. Additionally, the power steering failed to function as needed. The contact arrived at her destination and after restarting the vehicle, the power steering functionality returned. The contact had taken the vehicle to a dealer who diagnosed that the thermostat needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer had been informed of the failure. The failure mileage was approximately 52,000.

Reported

Jul 2022

Incident date

Nov 2020

Mileage

Not provided

Outcome flags

None reported

I was making a left turn and I heard a loud popping noise. I pulled the vehicle into a parking lot. After stopping it would not move. When I put the car in gear I would hear a loud grinding noise coming from the back wheel base. I had the vehicle towed to a repair shop. I was told that the roll pins that connect the axel to the rear differential had come out. I am unable to have the car repaired because there are no rear differentials available in that there is a nationwide back order and no one knows when they will be available. This seems similar to the problem that led to a recall of the 2014-15 Cadillac CTS model. NHTSA Recall No. : 20V-038 https://www.autoblog.com/2020/02/03/cadillac-cts-v-sport-recall/

Reported

Jun 2022

Incident date

Jun 2022

Mileage

Not provided

Outcome flags

None reported

While waiting for the car in front of me in the valet line, I put my 2013 Cadillac ATS in park. When it was my turn, I attempted to put the car back in drive to move forward, but the shifter was locked in the park position. I had my foot on the brake and when I took it off the car began rolling forward, even though the shifter was in the park position. The screen above the steering wheel as well as the light on the shifter indicated that my vehicle was in drive, even though the shifter was locked in the 'park' position. I powered the car off, and after that it would not start. The screen and on the shifter still indicated that the car was in drive. Ultimately, the vehicle had to be towed. After having the vehicle inspected by a mechanic, it was found that the transmission shift cable became detached/failed/malfunctioned. I discovered that there was a recall on certain Cadillac vehicles for the issue I experienced, (recall number 14V338000). However, my vehicle did not have the recall when my VIN was looked up, but my car experienced the recall issue nevertheless. My safety as well as several others were put at risk because the car would roll if my foot was not on the brake, which could have seriously injured anybody/anything in its path. There were no warning lamps/messages/symptoms of the problem prior to the failure. The vehicle component has not been inspected by the manufacturer, as they quoted me a price of over $1000, holding me responsible even when there is a recall that matches the failure that took place in my vehicle.

Reported

Jun 2022

Incident date

Jun 2022

Mileage

Not provided

Outcome flags

None reported

There is a shudder at around 1500 to 2k rpms and appears there have been thousands of complaints about this. Also the touch screen has been replaced 7 times in my car which is another issue with the ATS LEMON.

Reported

Apr 2022

Incident date

Apr 2019

Mileage

Not provided

Outcome flags

None reported

Airbag module fail on passenger seat

Reported

Mar 2022

Incident date

Oct 2021

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2013 Cadillac ATS. The contact stated that while her husband was driving approximately 35-40 MPH, the vehicle started making abnormal loud popping sounds, and the vehicle inadvertently stalled. The contact's husband was able to push the vehicle to the side of the road with assistance. The vehicle was towed to an independent mechanic who diagnosed that one of the driver’s side rear axle was missing all the bolts. Additionally, the passenger’s side rear axle was missing one bolt and had loosened bolts. The independent mechanic replaced the driver’s side rear axle bolts and washers and tightened the passenger side rear axle bolts. The dealer and the manufacturer were not notified of the failure. The vehicle was repaired. The failure mileage was approximately 115,000.

Reported

Jan 2022

Incident date

Jan 2022

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2013 Cadillac ATS. The contact stated that while the vehicle was parked in a parking lot, the vehicle was shifted to reverse and then shifted to drive however, the vehicle moved backward. The brakes would not engage when depressed to stop the vehicle from moving backward. The contact applied parking brakes to stop the vehicle. The contact had assistance from an independent mechanic who helped to move the vehicle into a parking space. The vehicle was not diagnosed nor repaired and remained at the parking lot. The dealer and manufacturer were not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 14V338000 (Power Train). The failure mileage was approximately 120,000.

Reported

Sep 2021

Incident date

Sep 2021

Mileage

Not provided

Outcome flags

None reported

While out driving, the vehicle would not shift gear into park upon arriving at a parking lot. The car was transported to an nearby garage and the transmission shift cable was found to be melted/severed upon undercarriage inspection. This is a recall for other models of 2013-2014 ATS. If the transmission shift cable detaches while the vehicle is being driven, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver goes to stop and park the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.

Reported

Sep 2021

Incident date

Aug 2021

Mileage

Not provided

Outcome flags

None reported

Advance lighting system the headlights stick up in the air when they should be leveled out. It’s a danger when driving at night.

Reported

Aug 2021

Incident date

Apr 2020

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2013 CADILLAC ATS. THE CONTACT STATED THAT THE VEHICLE WAS UNABLE TO BE SHIFTED OUT OF PARK. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO CADILLAC OF NOVI (41350 GRAND RIVER AVE, NOVI, MI 48375, (866)613-0742) AND WAS UNABLE TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V338000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

Reported

Apr 2021

Incident date

Nov 2020

Mileage

Not provided

Outcome flags

None reported

THE TOUCH SCREEN CONTROL ON THE CENTER CONSOLE IS NOT WORKING AS DESIGNED. I AM UNABLE TO TO CHANGE FUNCTIONS, SUCH AS CHANGING RADIO CONTROLS TO AIR CONDITIONING CONTROLS. I AM UMABLE TO NAVIGATE THE SCREEN UP/DOWN AND SIDE TO SIDE. IT BOUNCES AROUMD UNCONTROLLABLE AND WHEN I DRIVE THE VEHICLE.

Reported

Apr 2021

Incident date

Jan 2020

Mileage

Not provided

Outcome flags

None reported

I BEEN HAVING ELECTRONIC ISSUES SICE I GOT IT FROM DEALER IN TEMPE AZ CALLED AUTO NATION. THE MAIN TOUCH SCREEN IN COCKPIT WON'T POWER UP HAVE HAD MULTIPLE ISSUES IN PAST FOR REPAIR/REPLACE THIS WILL BE THE THIRD TIME THIS HAS HAPPEN AN NOT ALL PARTS AND SERVICE WAS COVERED UNDER WARRANTY I HAD THRU ALSTATE AN IT WAS A COUPLE HUNDRED OUT OF POCKET FOR THE NEW HARNESS ASSEMBLY THAT CADILLAC HAD FOR A NEW TOUCH SCREEN ASSEMBLY THAT WAS INSTALLED THE LAST TIME IN 2018 AN NOW IT'S HAPPENED AGAIN SCREEN WON'T TURN ON AC CONTROLS WON'T WORK AN TURN SIGNALS ARE INTERMITTENT ALMOST GOT REAR-ENDED DRIVING THROUGH TOWN BECAUSE TURN SIGNAL WOULD NOT INDICATE DIRECTION I WAS TURNING AN OTHER DRIVER HAD BRAKES LOCKED UP SLIDING TOWARDS ME BUT LUCKILY STOPPED WITH ONLY INCHES APART VERY SCARY. BUT IT COMING IN TO SUMMER A AC IS A MUST TO HAVE. BUT NOW SINCE THIS HAS HAPPENED THERE IS A BAD POWER DRAW SOMEWHERE THAT KEEPS MAKING MY BATTERY GO DEAD SO CAR IS PARKED TILL I CAN ENOUGH FINANCES TO COVER MECHANIC. CAR IS WELL MAINTAINED AND NOT DRIVEN HARD IT SHOWS NO RECALLS FOR ELECTRICAL COMPONENTS BUT THIS WILL BE THIRD TIME THIS HAS HAPPEN AN WOULDN'T THINK I AM THE ONLY ONE THIS HAS HAPPEN TO.

Reported

Mar 2021

Incident date

Mar 2021

Mileage

Not provided

Outcome flags

None reported

ON STARTUP THE HEADLIGHTS AUTO LEVEL. ISSUE ARISES WHEN HEADLIGHTS DO NOT PROPERLY LEVEL AND ARE LEFT AT UNSAFE POSITIONS.

Reported

Mar 2021

Incident date

Mar 2021

Mileage

Not provided

Outcome flags

None reported

THE VEHICLE WAS LEAVING A PARKING SPACE WHEN THE POWER STEERING JUST STOPPED WORKING IN THE MIDDLE OF THE ROAD. THE SERVICE POWER STEERING LIGHT CAME ON ANDHAD TO GET THE TOWED TO THE MECHANIC. THE MECHANIC FOUND THE POWER STEERING BOLTS CORRODED AND IN ORDER TO REMOVED THEM HE HAD TO REMOVE THE RACK AND PINION AND ALSO FOUND THOSE BOLTS TO BE CORRODED. MY DAUGHTER WAS USING THE VEHICLE AND USUALLY TRAVELS ON THE HIGHWAY TO WORK

Reported

Mar 2021

Incident date

Mar 2021

Mileage

Not provided

Outcome flags

None reported

CHECK ENGINE LIGHT CAME ON 2.5.21. TOOK IT TO THE DEALER AND IT NEEDED A HOSE AND SENSOR WHICH WAS FIXED. ON THE MULTIPOINT INSPECTION,IT WAS NOTED THAT THERE IS A SAFETY ISSUE. THE REAR DIFFERENTIAL WAS LEAKING WHICH CAN CAUSE THE TIRES TO SEIZE WHILE DRIVING. THE CAR ONLY HAS 63K MILES ON IT. IT IS A 2013 CADILLAC ATS TURBO.THE MANUFACTURER'S WARRANTY EXPIRED AND THEY WILL NOT COVER THE REPLACEMENT.HOWEVER, I DID FIND A RECALL ON THE CTS MODEL. I ALSO SEE A LARGE AMOUNT OF COMPLAINTS ON THE ATS MODEL, AS WELL. THE DEALER QUOTED ME $5K TO REPLACE THE DIFFERENTIAL WITH ONLY A 1 YEAR WARRANTY. I BELIEVE THIS IS A RESULT OF POOR QUALITY AND CRAFTMANSHIP AND THAT THERE SHOULD BE A RECALL ON THE ATS MODELS, AS WELL. THE FACT THAT THEY ONLY OFFER A 1 YEAR WARRANTY IS ALSO CONCERNING. THIS WOULD REFLECT THEY KNOW OF THE ISSUE, AND WILL ONLY COVER IT FOR THE SHORTEST AMOUNT POSSIBLE.

Reported

Feb 2021

Incident date

Feb 2021

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2013 CADILLAC ATS. THE CONTACT STATED THAT THE VEHICLE HAD A FAULTY CATALYTIC CONVERTER. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER WAS INFORMED OF FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS OUTSIDE OF THE WARRANTY PERIOD. THE FAILURE MILEAGE WAS APPROXIMATELY 103,200.

Reported

Jan 2021

Incident date

Mar 2020

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2013 CADILLAC ATS. THE CONTACT STATED WHILE DRIVING 25 MPH, THE VEHICLE LOSS ELECTRICAL POWER CAUSING THE INTERIOR LIGHTING AND POWER STEERING TO BECOME INOPERABLE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER HONOLULU BUICK GMC CADILLAC (2945 N NIMITZ HWY, HONOLULU, HI 96819, (808) 800-4338) AND DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 103,500. *BF

Reported

Jan 2021

Incident date

Jan 2021

Mileage

Not provided

Outcome flags

None reported

POWER STEERING JUST WENT OUT ON THE VEHICLE. WE STARTED THE VEHICLE TODAY WITH 73,000 MILES AND WHEN WE WENT TO PULL OFF ONCE IN DRIVE THE CAR GAVE A POWER STEERING WARNING APPEARED. WHEN WE TRY TO TURN THE STEERING WHEEL IT MAKES THIS LOUD SQUEALING COMPUTERIZED SOUNDING NOISE.

Reported

Aug 2020

Incident date

Aug 2020

Mileage

Not provided

Outcome flags

None reported

MY CUE SCREEN HAS COMPLETELY SPIDERWEBBED AND IS NO LONGER FUNCTIONING. I CAN BARELY SEE MY BACK UP CAM. I CAN NO LONGER UTILIZE THE VEHICLE HANDS FREE BECAUSE I CANNOT SET UP BLUETOOTH. APPARENTLY THIS IS A WIDE KNOWN ISSUE WITH GM AND WILL NOT BE COVERED TO FIX. WHICH IS ABOUT $2K OUT OF POCKET. THIS CAR IS PARKED IN A GARAGE 100% OF THE TIME AND IS BARELY DROVE 2 MILES PER DAY. IT ONLY HAS 72000K MILES.

Reported

Aug 2020

Incident date

May 2020

Mileage

Not provided

Outcome flags

None reported

WHEN I WAS DRIVING ON THE HIGHWAY MY CAR STARTED TO MOVE LIKE IT WAS GOING TO QUIT ON ME, I GET MY CAR SERVICED FREQUENTLY AND HAVE REPLACED THE SPARKPLUGS AND COIL, CHANGED ALL THE GASKETS, AND I ALMOST GOT INTO AN ACCIDENT BECAUSE THE STABILITITRACK LIGHT CAME ON AND CAR DID NOT WANT TO WORK AS IT SHOULD. THIS IS THE SECOND TIME THIS HAS HAPPENED.

Reported

Jul 2020

Incident date

Jul 2020

Mileage

Not provided

Outcome flags

None reported

MY SEAT WILL MOVE BACK BUT NOT FORWARD, THIS MAKING IT HARD TO REACH THE PETALS AND THE SEAT IS MOVING TO THE RIGHT AND NOT STRAIGHT

Reported

Jul 2020

Incident date

Feb 2020

Mileage

Not provided

Outcome flags

None reported

TIMING COVER IS LEAKING OIL FROM THE GASKET WHICH IS A VERY COMMON PROBLEM ACCORDING TO OTHER 2013 ATS 2.0 OWNERS. AND WHEN IT LEAKS A MASSIVE AMOUNT OF OIL LIKE IT DOES THE ENGINE CAN SEIZE UP ON THE HIGHWAY COULD AND CAN RESULT IN AN ACCIDENT. THE CAR ONLY HAS 47,000 MILES. *TR

Reported

Jun 2020

Incident date

Jun 2020

Mileage

Not provided

Outcome flags

None reported

THE TOUCH SCREEN FROZE UP AND HAD TO BE REPLACED THAT'S THE FIRST ISSUE. I REPLACED IT. NOW THE SECOND ISSUE THE TOUCH SCREEN STARTING CRACKING AND IT LOOKS LIKE SPIDER WEBS. I HAVE HEARD OTHERS HAS HAD THE SAME PROBLEM. I SHOULDN'T HAVE TO PAY OVER $1300 FOR SOMETHING THAT OBVIOUSLY HAS A DEFECT IN IT. *TR

Reported

Jun 2020

Incident date

May 2020

Mileage

Not provided

Outcome flags

None reported

I?M REALLY UPSET MY CAR WHEN I GOT IT HAD 92,000 MILES FIRST WEEK I GOT IT START TO SHUTTER THEN STALL WHILE AT STOP AND SHUT OFF OR DRIVING ON THE FREEWAY THEN JUST STALL AND LOOSE PIER AND SHUT OFF VERY UNSAFE AND I FEEL SCARED TO DRIVE THIS CAR I TOOK IT TO SO MANY SHOP AND THEY ALL CAN?T FIND THE ISSUE ON WHY IT STALLING AND SHUTTING OFF TOLD CADILLAC DEALER THEY SAID IT NEEDED UPDATE GUESS WHAT DID UPDATE AND GUESS WHAT STILL HAPPENING I'VE DONE ALL REQUIRED MAINTENANCE CHANGE SPARK PLUGS KEEP UP ON OIL. CHANGE AND ETC STILL STALLING WHILE DRIVING AND AT COMPLETE STOP IT NOT SAFE CAR TO DRIVE IT JUST STALLS AND TURN OFF TOOK IT TO CADILLAC STILL NOTHING NOW IT BACK IN SHOP FOR THE 14 TIME WITH CADILLAC GILBERT AZ TO SEE IF THEY CAN FIND THE ISSUE AND THE FIX I THINK THIS IS GM CADILLAC ISSUE WITH THE COMPUTER THAT CAUSING MY CAR GO INTO SOME TYPE SAFE MODE AND MAKE THE CAR STALL AND SHUTTER THEN TURN OFF BUT WHEN IT ON HIGHWAY IT DRIVES FINE THEN STALLS . I?M FOR SURE THIS IS MECHANICAL ISSUE THAT HAS TO DO WITH SOMETHING CADILLAC DID AND THEY NEED BE RESPONSIBLE WITH THIS ISSUE EVERYONE TELLS ME GO DEALER BECAUSE THE CHECK ENGINE LIKE CODES THEY DON'T RECOGNIZE ONLY CADILLAC WELL CADILLAC MAKES NO SINCE I THINK MY COMPUTER SYSTEM IS MAKING THE CAR GO INTO SOME TYPE SAFE MODE AND SHUT OFF I'VE SEEN MANY COMPLAINTS ABOUT THIS AND IT CRAZY AND UNSAFE I'VE REPORTED THIS TO HIGHWAY SAFETY BOARD AND BETTER BUSINESS BUREAU AND OTHER PLACES THIS DOESN'T MAKE SINCE YOU GUYS NEED PROVIDE SOLUTION FOR THIS ISSUE . *TR

Reported

Jun 2020

Incident date

Jun 2020

Mileage

Not provided

Outcome flags

None reported

I CURRENTLY HAVE THE CUE SCREEN HAS SPIDER WEBS INSIDE AND CRACK. IT IS OUT OF WARRANTY. I CALLED THE DEALERSHIP AND IT'S COSTING ME A $1,600 PLUS. I ONLY HAVE 75000 MILES ON THIS CAR. I DROVE 120 MILES IN SINCE MARCH. *TR

Reported

Jun 2020

Incident date

May 2020

Mileage

Not provided

Outcome flags

None reported

THIS MODEL CADILLAC HAS BEEN HAVING NUMEROUS COMPLAINS OVER THE YEARS, DUE TO SCREENS CRACK OVERNIGHT, IT HAPPENED TO ME ONCE BUT THE DEALER REPLACED IT, BUT NOW THAT I DON'T HAVE WARRANTY IT HAPPENED ONCE AGAIN AND THEY ARE TRYING TO CHARGE 1500, THIS IS A VERY WELL KNOWN ISSUE AMONG CADILLAC CUE OWNERS, AND IS SOMETHING CADILLAC NEEDS TO TAKE ACCOUNT FOR AND DO A RECALL ON A SCREEN THAT DOESN'T SHATTER INTERNALLY ON IT'S OWN, MAY 3RD CAR WAS NORMAL, MAY 4TH THE SCREEN WAS SHATTERED FROM THE CORNER, LIKE A WEBBING. IT WASN'T IMPACTED BY ANYTHING JUST DUE TO WHATEVER MATERIALS THEY USE TO MAKE THEM THEY RANDOMLY SHATTER OVER NIGHT, CADILLAC NEEDS TO FIX THIS SOLUTION, WE CAN'T BE REPLACING STEREOS EVER 3RD YEAR DUE TO A MANUFACTURER MISTAKE. *TR

Reported

May 2020

Incident date

May 2020

Mileage

Not provided

Outcome flags

None reported

General Motors LLC (GM) is recalling certain model year 2013-2016 Cadillac ATS sedan vehicles manufactured April 23, 2012, to September 2, 2015. In the affected vehicles, the coil antenna module that powers the rear defogger system may generate excessive heat due to excessive cycling or continuous operation.

Risk: If the coil antenna generates excessive heat, there is an increased risk of a fire.

Remedy: GM will notify owners, and dealers will update the Electronic Climate Control module to remove the automatic rear defogger "on" function, free of charge. The recall began on October 16, 2015. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 15299.

General Motors LLC (GM) is recalling certain model year 2013 Buick Encore vehicles manufactured August 23, 2012, to March 1, 2013, and model year 2013 Cadillac ATS vehicles manufactured April 23, 2012, to May 1, 2013. In the affected vehicles, the driver and passenger lap belt pretensioner cables may not lock in a retracted position, allowing the seat belts to extend when pulled upon.

Risk: If the seat belts do not remain locked in the retracted position when under load, the seat occupant may not be adequately restrained in a crash, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will replace both front the driver's and the passenger's lap belt pretensioners, free of charge. Parts are not currently available. GM sent interim notifications on October 7, 2014 and will send a second notification when remedy parts are available. The recall began on November 20, 2014. Owners may contact Buick customer service at 1-800-521-7300, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14171.

General Motors LLC (GM) is recalling certain model year 2013 Cadillac ATS and model year 2013 Cadillac XTS; model year 2014 Chevrolet Impala; and 2013 Chevrolet Sonic vehicles. Originally, in May 2013, GM recalled 1,627 model year 2013 Cadillac ATS and model year 2013 Cadillac XTS; and model year 2014 Chevrolet Impala vehicles. In October 2013, GM informed the agency that it was adding model year 2013 Chevrolet Sonic vehicles to this campaign , representing an additional 8,050 units. The total number of vehicles being recalled is now 9,677. On the affected vehicles, the brake lamps may intermittently flash without the brakes being applied and the cruise control may disengage. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, reflective devices, and associated equipment."

Risk: If the brake lamps flash when the vehicle is not slowing, a following driver may not adjust vehicle speed when the vehicle is in fact braking, and the brake lamps are illuminating as intended, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will reprogram the body control module. The recall began on June 13, 2013. Owner's may contact Chevrolet at 1-800-630-2438 or Cadillac at 1-866-982-2339. GM's recall number is 13158.

General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac ATS vehicles manufactured April 23, 2012, to March 20, 2014, and 2014 Cadillac CTS vehicles manufactured June 10, 2013, to March 20, 2014. In the affected vehicles, the transmission shift cable may detach from either the bracket on the transmission shifter or the bracket on the transmission.

Risk: If the transmission shift cable detaches while the vehicle is being driven, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver goes to stop and park the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.

Remedy: GM will notify owners, and dealers will inspect the vehicles to make sure the cable is properly seated at the transmission and shifter brackets, free of charge. The recall is expected to begin in early August 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14179.

General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore and Cadillac ATS; 2014 Cadillac CTS, ELR, Chevrolet Caprice and SS vehicles; and 2014-2015 Chevrolet Silverado and GMC Sierra Trucks. Due to an incomplete weld on the seat hook bracket assembly, the front seats in the affected vehicles may not stay secured in place during a high load condition such as a crash.

Risk: A seat that does not stay secured increases the risk of occupant injury in a vehicle crash.

Remedy: GM will notify owners, and dealers will inspect the seat hook bracket assembly weld and replace the lower seat track, as necessary, free of charge. The recall began on August 15, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14340.

General Motors LLC (GM) is recalling certain model year 2013-2016 Cadillac ATS vehicles manufactured April 25, 2012, to June 25, 2015. The affected vehicles may experience the roof panel closing automatically when the non-recessed switches are pressed and the roof panel is open. These vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 118, "Power-Operated Window, Partition, and Roof Panel Systems."

Risk: Because the switch is not recessed, the roof panel switch may inadvertently be pressed resulting in unintended auto-closure of the roof panel, increasing the risk of personal injury.

Remedy: GM will notify owners and dealers will replace the roof console accessory switch trim plate, free of charge. The recall began on August 19, 2015. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 15568. Note this recall supersedes 15V-106.