Verdict
2020 Buick Regal: Complaints, Recalls & Known Issues
What the public record actually says about the 2020 Buick Regal — every figure below is a NHTSA or EPA number, not an opinion.
The read
Fewer reported complaints than most sedan.
Owners filed 5 NHTSA complaints — fewer complaints than 82% of 2020 sedans. Back Over Prevention leads the reports (20%). 2 safety recall campaigns on record — check the VIN and remedy terms with a dealer.
Based on NHTSA complaint volume against 2020 sedans, not adjusted for how many were sold. It describes the model year, not the individual car you are looking at.
Complaints filed
5
Reports to NHTSA, 2020
Safety recalls
2
NHTSA campaigns on record
NHTSA crash test
Not rated
Overall NCAP rating
Combined MPG
26
EPA estimate
Complaint volume vs. segment peers
Fewer complaints than 82% of 2020 sedans
The bar is this car's percentile among 2020 sedans by complaint volume — a full bar means the fewest complaints in its class. Not adjusted for sales.
Known issues
Back Over Prevention issues lead owner complaints (20% of 5 reports), followed by electrical system (20%).
Share of all 5 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 11568366.
Recalls(2)
Open a recall to read what NHTSA says is wrong, what can happen, and how it gets fixed. Check the VIN and remedy eligibility with a dealer; federal no-charge requirements have an age limit, though a manufacturer may offer more coverage.
Seats · 19V762000Details +Close −
General Motors LLC (GM) is recalling certain 2019-2020 Buick Regal vehicles. The driver or passenger front seat frames may have a lower crossbar that was improperly welded.
Risk: Seats with improper welds may not provide adequate protection in the event of a crash, increasing the risk of an injury.
Remedy: GM will notify owners, and dealers will inspect the crossbar welds on the front seats. If the crossbar is improperly welded, the seat back frame will be replaced, free of charge. Interim notices informing owners of the safety risk were mailed November 26, 2019. Owners received a second notice and the recall began February 20, 2020. Owners may contact Buick customer service at 1-800-521-7300. GM's number for this recall is N192278300.
Service Brakes · 22V465000Details +Close −
General Motors, LLC (GM) is recalling certain 2018-2020 Buick Regal vehicles. In the event of a vacuum-power brake assist failure, a software error in the electronic brake control module (EBCM) may result in a loss of power brake assist. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard No. 135, "Light vehicle brake systems."
Risk: A loss of power brake assist can extend the distance required to stop the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the EBCM software, free of charge. Interim owner notification letters advising owners of the safety risk were mailed on August 19, 2022. Owner notification letters were mailed September 16, 2022. Owners may contact Buick's customer service at 1-800-521-7300.
A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.
Investigations
0 NHTSA investigations on record
No investigations are on record as of Jul 2026. An empty record is not a clean bill of health.
Crash-test ratings
2020 Buick Regal 5 HB FWD NHTSA source
- Overall
- Not rated
- Frontal
- Not rated
- Side
- Not rated
- Rollover
- Not rated
Fuel economy by trim
| Trim | Engine | Drivetrain | Transmission | City | Hwy | Combined |
|---|---|---|---|---|---|---|
| Regal | 2.0L 4-cyl | Front-Wheel Drive | Automatic (S9) | 22 | 32 | 26 |
EPA laboratory estimates by trim and engine. Actual mileage varies with driving, weather, load, and maintenance. EPA source.
Before you buy
Useful next checks
Federal records tell you about patterns. These checks can tell you more about the specific car in front of you.
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Compare model years
"Fewest reports" and "most complained" describe raw NHTSA complaint totals, not vehicle reliability. The last few model years are left unlabelled because they have had less road time.
2020 Buick Regal: frequently asked
What does the complaint record show for the 2020 Buick Regal?
Owners filed 5 NHTSA complaints about the 2020 Buick Regal — fewer complaints than 82% of comparable 2020 sedans, so it sits toward the stronger end of its class. That's a signal, not a guarantee about any single car.
What are the most common problems on the 2020 Buick Regal?
The most-reported problem areas are Back Over Prevention (20% of complaints) and electrical system (20%).
How many recalls does the 2020 Buick Regal have?
2 recalls have been issued that affect the 2020 Buick Regal, covering components such as seats. Check the VIN with NHTSA and ask a dealer to confirm remedy eligibility; federal no-charge requirements have an age limit, though manufacturers may offer more coverage.
What gas mileage does the 2020 Buick Regal get?
The EPA rates the 2020 Buick Regal at 26 mpg combined.