2015 BMW X3

While driving under medium acceleration, vehicle made a loud popping noise and engine power was severely reduced. Drivetrain warning light immediately appeared and said vehicle could be driven but at reduced power and needed to be serviced soon as possible. At highway speeds on a major interstate, this created several close calls being struck by traffic while trying to reach a safe area on shoulder. On site inspection revealed the plastic turbo charge pipe had blown away from the throttle body. Pieces of plastic and metal were found in engine bay and under vehicle. Vehicle was driven to nearby residence and towed to closest suitable garage for more detailed assessment and repair. Facility confirmed the Air Duct, BMW part number 13717604033 had failed. Repair made costing approximately $825 US dollars.

Reported

Jun 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2015 BMW X3. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The check engine warning light was illuminated, and the "Service Engine Soon" message was displayed on the instrument panel. The vehicle was taken back to the residence. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 140,000.

Reported

Mar 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

None reported

BMW illegally stopped updating my car which relies totally on it’s OS system in its iDrive. You used to be able to download them to a usb stick. 1 year newer cars can remotely still download the updates. This is dangerous and needs to be addressed. It is also biased and runs my entire car. The download should still be available for free. There was a technical report but BMW doesn’t honor that.

Reported

Feb 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

I am writing to formally report a serious and dangerous safety defect affecting my 2015 BMW X3, which I believe warrants immediate investigation and a recall. Description of the Defect: On multiple occasions, while driving in rainy or wet road conditions, my BMW X3 has suddenly and forcefully reduced speed without any brake pedal input from the driver. The vehicle appears to apply braking on its own, causing abrupt deceleration. This behavior occurs: On wet roads only, while driving straight at steady speed without warning lights or alerts, without driver input and at speeds that pose a high risk of rear-end collision. The sudden and unexpected braking has created an imminent danger to myself, my passengers, and surrounding vehicles, particularly on highways where traffic flow is fast and close. Uncommanded braking under normal driving conditions is a critical safety failure. A driver has no reasonable opportunity to anticipate or correct this behavior, and it places the vehicle at significant risk of being struck from behind. Given the seriousness of this issue, I have requested that BMW: Formally investigate this defect across 2015 BMW X3 (F25) vehicles Determine whether a systemic fault exists involving DSC, ABS, wheel speed sensors, or collision mitigation systems in wet conditions. Issue a recall or safety service action to permanently correct this behavior in order to provide affected owners with a reliable and documented fix. Reason for which I wanted to bring this situation to the NHTSA.GOV attention.

Reported

Jan 2026

Incident date

Apr 2024

Mileage

Not provided

Outcome flags

None reported

Our vehicle alerted us to over heating and to pull over immediately. Our car then stopped running. We had it towed and was told there was an issue with the water pump sensor and corrosion issues. They alerted us that there was a recall for these issues on our vehicle. We researched and found this to be true. When I contacted BMW they stated our vin number was not part of the recall but our vehicle match the exact models listed in the recall. We took it to the dealership and they repaired it for $2500 and the reason for the repair was the exact reason for the recall. Spoke with BMW again regarding this and they said if our vin was not on the recall list there was nothing they could do. I would think when your vehicle make and model matches the recall and the issues are the same you would be part of the recall no matter the vin number. I would like for this to be reviewed and see if we can get a reimbursement from bmw for the charges we paid out of pocket for an issue that should have been covered by the recall. The recall form attached is one my friend received who has the exact same car we have. The other documents are the service invoice and verification of our payment. Thank you!

Reported

Dec 2025

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

High pressure fuel pump Stalling almost caused an accident Yes the problem has been confirmed by BMW BMW has inspected the component Check engine light and drivetrain errors BMW replaced a high pressure fuel pump and fuel system in 2019, see attachment. I was not notifies of the 2021 BMW recall for the high pressure fuel pump. The high pressure fuel pump fail in 2025, see attachment at around 60,000 on the replaced high pressure fuel pump in 2019, less than the original fuel pump. BMW now says they are not going to repair this because of the age and mileage on the car. My position is the mileage on the car is irrelevant. It’s the mileage on the fuel system replaced in 2019. In addition, I was not notified of the recall in 2021and now the question is “ is the high pressure fuel pump replaced in 2019 the same fuel pump replacement part that came with the car when new? Obliviously the 2021 recall may have upgraded the fuel pump to satisfy the recall. If so, that should have been put into my car in 2021. BMW has been very deceiving on answering my questions.

Reported

Nov 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

My from passenger seatbelt will always beep even when no one is sitting in it and the back middle seat has the wrong seatbelt installed and isn’t correct for use, so I am not able to ever use it, I don’t even know how that’s even possible that it’s an incorrect one installed but it won’t click into place at al!!!!! It’s jot safe of I have three passengers in the back. It was on recall for certain models and mine was not included but it’s clearly a safety issue!!!

Reported

Oct 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2015 BMW X3. The vehicle was repaired under NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM). The contact stated that on a separate occasion, the vehicle was taken to an independent mechanic for maintenance, and the contact was informed that the water pump had failed. The contact showed the independent mechanic the receipt for when the vehicle was repaired under the recall for the water pump. The contact was informed that the water pump was not replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 71,245.

Reported

Oct 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

Engine over heating alert issued and to pull over immediately. We had car towed to bmw dealership who stated it is water pump issue. This is a known issue for this make and model but recall not in effect for our vin. We are having the same issues as stated in recall for water pumps and temperature control issues. Just because our vin number is not associated with this recall they will not repair this issue unless we pay out of pocket. This is a known issue for our make and model of car and should be a covered expense by bmw. I have attached a link to the recall issues. Please review and respond accordingly. Thank you!

Reported

Oct 2025

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2015 BMW X3. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. VIN tool confirms parts not available.

Reported

Jul 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

I received a recall notice from BMW in October 2024 for Recall 24V-608 involving a water pump electrical connector defect in my vehicle. According to the notice, this defect may cause liquid to drip onto the water pump’s electrical connector, potentially leading to a short circuit and, in rare cases, a fire. As of June 2025, nearly eight months later, there is still no remedy available. I have contacted BMW, and although they acknowledge the risk, they have not offered a loaner vehicle or any alternative despite the known fire hazard. I am concerned for my safety and do not feel comfortable continuing to drive a vehicle with a known, unresolved safety defect. I am submitting this complaint because I believe this delay is unreasonable and puts drivers at risk. The vehicle is currently operational, but the issue has not been fixed or properly addressed.

Reported

Jun 2025

Incident date

Oct 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2015 BMW X3. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Additionally, the contact stated that the high-beam headlights failed to operate as needed; however, the vehicle was not diagnosed by the dealer. The vehicle was not repaired. The failure mileage was 18,000. VIN tool confirms parts not available.

Reported

May 2025

Incident date

Sep 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2015 BMW X3. The contact stated while driving 40-50 MPH, the check engine warning light illuminated and the message "Engine Overheated -Stop Vehicle Immediately" was displayed. The contact parked and turned off the vehicle. The vehicle was later restarted, but the message "Engine Overheated Stop - Vehicle Immediately" was displayed again. The contact stated that the vehicle stalled while driving. The vehicle was taken to an independent mechanic, who determined that the water pump had overheated and needed to be replaced. The vehicle was then towed to the dealer, who also determined that the water pump needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 63,000.

Reported

May 2025

Incident date

May 2025

Mileage

Not provided

Outcome flags

None reported

Vehicle was driving when it stalled while driving. The vehicle would not start after that. After having a mechanic look at the vehicle it was found the high pressure fuel pump failed causing extensive damage to the fuel system and a repair quote of $15,000. Even though vehicles manufacturered in the same model year had a recall for this issue my vin number did not receive the recall. The recall number for the recall I'm referencing is 21V586000. BMW denies any recall for my vehicle and will not cover repairs.

Reported

Apr 2025

Incident date

Feb 2025

Mileage

Not provided

Outcome flags

None reported

Vehicle was idle in the driveway next to my home and had not been driven since the night before. That morning, I started to smell what I thought was an electronic overheat of some sort in the house. When I inspected outside, the entire front end of the vehicle was on fire and the fire department needed to respond. The fire spread rapidly along the side of my home causing significant damage to my property as well as my neighbor's property. Our safety was put at risk because this fire could have occurred overnight while my wife, children and I were sleeping since the vehicle was not being operated at the time the fire happened. Representatives from my insurance company removed the vehicle and had it inspected at their facility, where they determined the vehicle to be a total loss as the entire front half of the car burned. Further, I did not receive notice of the known recall on my vehicle (with no know remedy as yet) which could be the cause of the fire, until a week after the incident occurred in October.

Reported

Apr 2025

Incident date

Oct 2024

Mileage

Not provided

Outcome flags

Fire

A low oil pressure signal flashed after regular service and my engine died as a result. No warning just died after years of regular service

Reported

Mar 2025

Incident date

Mar 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2015 BMW X3. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated there was an abnormal burning odor coming from the engine compartment. There were no warning lights illuminated. The dealer was contacted. The manufacturer was made aware of the issue. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 120,000. VIN tool confirms parts not available.

Reported

Mar 2025

Incident date

Aug 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2015 BMW X3. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Reported

Mar 2025

Incident date

Mar 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2015 BMW X3. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Reported

Feb 2025

Incident date

Oct 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2015 BMW X3. The contact received notification of the NHTSA Campaign to Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Reported

Feb 2025

Incident date

Feb 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2015 BMW X3. The contact was notified of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Reported

Jan 2025

Incident date

Oct 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2015 BMW X3. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving at approximately 30 MPH, there was a burning odor coming through the vents on the dashboard. The contact stated that she had not observed any warning lights being illuminated. The contact stated that the odor was intermittent but had been occurring for almost 4 months. The contact had stopped driving the vehicle out of concern that the vehicle might catch on fire. The dealer and the manufacturer were contacted. The contact was advised by the dealer that a second letter would be sent when parts were available for the recall repair. The failure mileage was approximately 50,000. VIN tool confirms parts not available.

Reported

Jan 2025

Incident date

Oct 2024

Mileage

Not provided

Outcome flags

None reported

The vehicle was driven 30 miles and parked at 9am weather was in the 30s-40s F. There were no check engine light, warning lights or abnormal readings on the gauges during the commute. At approximately noon, the vehicles was started and idled for approximately 20 min, it was not driven or moved from the parking spot, the car did not reach full operating temp. Smoke with a burnt plastic and electrical odor was noted emanating from under the hood while parked idling. The car was immediately shut off and exited. The driver went inside to get help. After returning to the vehicle in approximately 5minutes it was fully engulfed in flames. The fire department came to put out the fire. The vehicle is a total loss. The fire damaged adjoining vehicles and the property where it was parked. The vehicle was towed back to my residence where it remains for evidence. Upon review of BMW recall 24v-608 i performed an inspection of the water pump electrical connection plug and identified there is evidence of an electrical short on the plug which appears to have burnt through the connector prior to the major engine compartment fire. I have contacted BMW to file a complain and have followed up multiple times with the point of contact identified to me by BMW, but have been unsuccessful to date to establish communications with the BMW representative.

Reported

Jan 2025

Incident date

Jan 2025

Mileage

Not provided

Outcome flags

Fire

I was driving on the interstate [XXX] when the car (2015 x3 BMW xDrive28d) went into neutral out of nowhere and the car completely stopped and never came back on. I was just about to get off of the next exit and did not make it I was stuck in the middle of the interstate scared no one would pull over to help me it was dark when all of this was taking place cars were speeding and would come up on the car at the last minute to go around almost causing a accident once they realized the car wouldn’t start. When trying to see if the car would turn back on it wouldn’t things came up on the screen saying power train along with the check engine light and some smoke was coming from underneath the hood it was also saying battery not charging. I had to wait 2hrs for a tow truck to get the car back to my house and the police never came. On [XXX] I then had the car towed to bmw dealership (Bmw of Bloomfield) in New Jersey where the vehicle is currently at they have told me it was a fuel pump issue. This has never happened to me before until the night of [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Jan 2025

Incident date

Dec 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2015 BMW X3. The contact stated while driving on the interstate at an undisclosed speed and attempting to make a right turn onto the exit, the transmission unexpectedly shifted into neutral, and the vehicle shut off unintendedly. The vehicle was towed to a dealer where it was diagnosed and determined the fuel pump control module (EKPS) needed to be replaced. The manufacturer was notified of the failure and informed the contact that there was no recall on the VIN for the failure. The failure mileage was 180,000.

Reported

Jan 2025

Incident date

Dec 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2015 BMW X3. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that while the vehicle was parked in the driveway, the contact noticed a coolant leak on the floor. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 125,000. VIN tool confirms parts not available.

Reported

Nov 2024

Incident date

Nov 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2015 BMW X3. The contact stated that while operating the vehicle, the engine overheated, and the messages "Low Coolant" and "Service Engine" were displayed. Upon inspection, the contact identified a damaged coolant hose causing coolant to leak onto several electrical wires within the engine compartment. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 120,000.

Reported

Nov 2024

Incident date

Oct 2024

Mileage

Not provided

Outcome flags

None reported

Front passenger air bag seat occupancy sensor (OC3) mat. The air bag is on for a while "passenger restrain system", nothing really happened it appear one day and never left.

Reported

Aug 2024

Incident date

Apr 2022

Mileage

Not provided

Outcome flags

None reported

Intermittent, but frequent failure of seat occupancy sensor on front passenger seat. Appears to be related to occupancy weight sensor. As sensor is not functioning properly, passenger airbag is being unsafely deactivated, leading to lack of airbag deployment if a front end collision were to occur. Problem is reproducible, but has not been taken to dealer, nor has it been inspected. Warning alert displays, then turns off, then returns frequently while the front passenger seat is occupied.

Reported

Aug 2024

Incident date

Aug 2024

Mileage

Not provided

Outcome flags

None reported

Fuel pump failed, leading to overheating notice, leading to engine cutting out while driving. I was on one lane road 50 MPH speed limit and able to drift to side of road at around 10-15mph, but if I was on freeway and engine cut and had to get to side of road at 10-15mph it would have been extremely dangerous. Car towed to BMW dealership, replaced water pump, but since 2015 x3 35i not subject to recall , paid out of pocket.

Reported

Aug 2024

Incident date

Aug 2024

Mileage

Not provided

Outcome flags

None reported

On 07/06/2024, I turned on my car and hear a loud ticking noise that ticked faster or slower when I tried to accelerate or decelerate the car. I turned the car off and towed it to a AAA mechanic. They reported my engine was damaged and I’ll need a new engine. I towed it to a second mechanic for a second opinion, at Jindal-Andre Automotive/Yellow Cab and the reported engine rod bearings failure on my BMW that has only 86,880 miles.

Reported

Jul 2024

Incident date

Jul 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2015 BMW X3. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The vehicle was towed to an independent mechanic where it was diagnosed with engine failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 153,000.

Reported

Apr 2024

Incident date

Apr 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2015 BMW X3. The contact stated that the driver's side and passenger’s side door handles had melted and was falling apart. The passenger’s side door handle had split down the middle and was peeling. The driver's side door was melted and had detached. There were no warning lights illuminated. The contact called the local dealer and declined to assist. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 52,000.

Reported

Jan 2024

Incident date

Jan 2022

Mileage

Not provided

Outcome flags

None reported

This is a very common malfunction happening with this motor/fuel injection system. N47T/N57T DIESEL FUEL INJECTORS: LTD WTY EXTENSION TO 10 YEARS/120,000 MILES. The vehicles listed have the same engine as mine, yet my specific model is not listed. Please can I have a letter explaining to the dealership that this is a faulty fuel injector and the warranty extension should cover my vehicle as well. SI B01 09 19 (DC 13 53 90 06 00)

Reported

Nov 2023

Incident date

Nov 2023

Mileage

Not provided

Outcome flags

None reported

I continue to get airbag warning light and front passenger seat occupant detection malfunction. I was told by local mechanic that ACSM fault codes are 930A60 and 930A1C.

Reported

Oct 2023

Incident date

Sep 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2015 BMW X3. The contact stated while her husband was driving at an unknown speed, the vehicle started to decelerate independently. The driver stated that he started to smell a smoke odor inside the cabin of the vehicle and saw smoke coming from under the hood. The contact stated that no visible flames were seen. The contact stated that the drive train warning light was illuminated. The driver was able to park on the side of the road and exit the vehicle safely. The vehicle was not drivable. The contact towed the vehicle to an independent mechanic and was informed that the Exhaust Gas Recirculation (EGR) cooler, the valve cover, and intake manifold was melted and needed to be replaced. The vehicle was repaired. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel). The local dealer was contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 117,000.

Reported

Jun 2023

Incident date

Oct 2021

Mileage

Not provided

Outcome flags

None reported

The contact's mother owns a 2015 BMW X3. The contact stated while his mother was driving 40 MPH, the check engine warning light illuminated. The owner took the vehicle to the local dealer, where it was diagnosed with needing the diesel fuel injector to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 102,000.

Reported

Apr 2023

Incident date

Mar 2023

Mileage

Not provided

Outcome flags

None reported

Driver drove approx. 3.5 to passenger’s home. While sitting & talking to the passenger for several minutes, the car suddenly, rapidly lurched forward, crashing into neighbor’s property. Substantial damage was done to the neighbor’s deck and brick wall at rear of the house. At least one piece of heavy lumber speared through the windshield between the driver and passenger. Vehicle is auto-shut off capable, however, the driver doesn’t recall if they shut the engine off manually, but believes it may have auto-shut off, while stopped before parking the vehicle. Driver recalls pressing the “P” button to put the vehicle in park. Driver said they were just sitting and talking to the Passenger (ie Driver was in a relaxed seating position, hands were not on the steering wheel, and feet not on the pedals). Driver said they attempted to hit the brakes after the vehicle lurched forward, but feels that they may have partially froze due to the shock of the unexpected acceleration. The passenger who also witnessed the event says the car seemed to go slowly for a split second then suddenly took off at extremely high acceleration. Passenger said prior to the car moving, the driver was pressing or had pressed the park button on the gear shift, when the car started to move, slowly at first (for a split second) and then suddenly the car took off at rapid acceleration. Driver said they recalled checking to see if the car was in park, which they noted is indicated by a red light (which they recall seeing). Passenger doesn’t recall seeing light on, but recalls Driver pressing the P button at least twice. Vehicle owned since 2017, purchased with 24k miles, 1 prior owner (previously leased). Vehicle had about 50k miles at time of incident. Vehicle was always serviced at BMW of Fairfax. No prior issues with the vehicle. The car was equipped with BMW OEM rubber floor mats. No Airbag deployment. The event occurred on or about May 25th, 2021 at 9 pm. Vehicle deemed total loss.

Reported

Apr 2023

Incident date

May 2021

Mileage

Not provided

Outcome flags

Crash

Yesterday I was driving on the highway and in the fast lane, with only a break down lane off of the slow lane, the car just shut off. I was extremely lucky that I was able to coast over to the slow lane and then to the break down lane. I could have caused an accident or been hurt myself traveling at high speeds and the car just shutting off. I had the vehicle towed and was told the timing chain broke. This is a known issue and a class action lawsuit was filed against BMW and they settled outside of court. BMW has failed to admit they made a mistake when designing my vehicle and others like it that use the same engine and features. They have refused to admit this should be a recall. The timing chain is inside the engine and is very labor intensive for to be replaced or if it can be at all. There are so many BMW owners that have had this problem that it is known, the timing chain can be replaced before it breaks but once it breaks the entire engine has to be replaced. The only warning light I had was while it was happening. There was not pre-warning that I should take it to the shop and have it replaced. If there was, I would have had the work done! Now I am left with a totaled vehicle that isn't covered by insurance and BMW won't back their product and help in any way. I called BMW North America and several BMW dealerships, no one is willing to do anything. They are telling me I have too many miles on the vehicle. I brought the vehicle in to a BMW dealer (with 98k miles) for a noise and that it was shutting off. They said it was the battery. They replaced it and sent me on my way. Never mentioned the lawsuit or bad part. Now the timing belt has broken at 113k miles. BMW is supposed to be known for their longevity but they will not back their product.

Reported

Feb 2023

Incident date

Feb 2023

Mileage

Not provided

Outcome flags

None reported

The contact owned a 2015 BMW X3. The contact had received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel). The contact stated that unknown warning lights were intermittently illuminated. The vehicle was taken to a local dealer for the recall repair, and the contact was made aware of additional unknown failures and repairs that were needed. The recall repair was completed, and the vehicle was then traded in. The manufacturer was made aware of the failures. The approximate failure mileage was 96,000.

Reported

Dec 2022

Incident date

Aug 2022

Mileage

Not provided

Outcome flags

None reported

NHTSA Recall Number 21V907 It has been over a year since I received notification that there was a recall on my vehicle. I have contacted BMW for this to be repaired several times, but the local dealer always says, "We're sorry, there aren't any parts available for your recall." This recall is NOT being performed in a timely manner and based on my interpretation of the recall notice that keeps appearing in my mailbox every few months, my car may burst into flames at any moment. I'm living in fear. Please help.

Reported

Dec 2022

Incident date

Dec 2022

Mileage

Not provided

Outcome flags

None reported

2015 BMW X3. CONSUMER WRITES IN REGARD TO BMW DESIGN DEFECTS. THE CONSUMER STATED THE DEALER INFORMED THE REPAIRS FOR THE VEHICLE REQUIRES BUYING A NEW ENGINE. THE CONSUMER STATED THE REPAIRS WERE MADE AT THE OWNERS COST BUT THEY WANT TO BE DISCUSS REIMBURSEMENT FOR REPAIRS.

Reported

Dec 2022

Incident date

Dec 2022

Mileage

Not provided

Outcome flags

None reported

Drivetrain malfunction light due to bad EGR valve, which is causing car to run rough. Currently there is safety recall out for the EGR cooler. BMW of Bloomfield diagnosed and recommended EGR valve replacement but cost was excessive at over $1,100. Another BMW specialist (G&T in Jersey City) recommended replacement of EGR valve and cooler due to potential hazardous conditions described in safety recall but said I shouldn't have to pay due to safety recall. So I called BMW dealers in Bloomfield and Springfield both say the "remedy is not available". So am I just supposed to drive the car until it catches fire? This seems reckless so my other option is to pay the mechanics to replace the system that is already subject to a recall.

Reported

Oct 2022

Incident date

Oct 2022

Mileage

Not provided

Outcome flags

None reported

The contact owned a 2015 BMW X3. The contact stated while her husband was driving at 65 MPH with her in the front passenger seat, the vehicle stalled. A message indicating a power train malfunction was displayed. The contact's husband was able to veer to the side of the road. The contact noticed dark smoke coming through the AC vents. The contact stated upon opening the hood, her husband saw fire. The contact immediately exited the vehicle. The contact was able to extinguish the fire with the assistance of the fire department. However, the engine compartment and the front passenger's side end of the vehicle had melted. A fire department was filed. There was no police report filed. There were no injuries sustained. The vehicle was towed to a tow lot where it was totaled. The contact associated the failure with NHTSA Campaign Number: 21V907000 (Fuel System, Diesel). The dealer was notified of the failure and referred the contact to the manufacturer. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 76,000.

Reported

Sep 2022

Incident date

Sep 2022

Mileage

Not provided

Outcome flags

Fire

With under 90k miles on the vehicle, the car stalled on the highway. It was later diagnosed as a head gasket leak which caused coolant to leak into the combustion chamber thereby causing the vehicle to lose power. I contacted BMW North America and they did absolutely nothing to address the issue. They did have a computer related recall on the vehicle and I subsequently had it performed at one of their dealers after having to bare the expense of replacing the original engine with a used one as the cost to repair the original engine quoted me by the BMW dealership was in excess of $25,000. Yes you read it correctly the dealer gave me a repair estimate of a seven year old vehicle with nearly 90k on it of $25000. When I subsequently had a used engine installed they refused to do anything in regards to addressing the original engine stall. If your agency does nothing to protect consumers from this type of egregious activity you are of absolutely no use. This failure is catapult to negligence and the fact that the manufacturer took no action to correct its own defect is simply appalling. To have a perfectly maintained vehicle fail at highway speeds with under ninety thousand miles on it and suffer no consequence is not right. They wanted me to spend more to correct their defect than the car was worth in order for them to give me any assistance. Which is why I'm writing you this complaint today. To manufacture a luxury priced suv with as little backing as they have shown should be against the law. We ran high octane fuel at a cost disproportionate to the outcome we suffered, if you will not address this issue please direct me to whatever agency that protects consumers from substandard manufacturers. This car did not live up to the price it was listed for and they should be held to account for that fact.

Reported

Sep 2022

Incident date

Nov 2021

Mileage

Not provided

Outcome flags

None reported

Engine light comes on and the code says: error code 24BF00 - Injector #2 "zero-quantity adaptation injector cylinder 1: permitted filtered actuation duration correction too high I found a 10yr/120k extended warranty on N47T diesel injectors https://static.nhtsa.gov/odi/tsbs/20...67976-9999.pdf but the document only lists Sedan and Wagon N47T models, the X3 with same engine is excluded. Would request to extend warranty on DIESEL FUEL INJECTORS for my car as well.

Reported

Sep 2022

Incident date

Aug 2022

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2015 BMW X3. The contact stated that the "check engine" warning light was illuminated. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.

Reported

Aug 2022

Incident date

Nov 2021

Mileage

Not provided

Outcome flags

None reported

Problem is that the display says "passenger restraint malfunction" -- which brings safety concern. Upon online search, it is likely caused by design flaw of passenger occupancy detector. Here are some reasons why it is design flaw (i.e. not just individual failure) 1. There has been a recall for the same problem for earlier year models (2006-2007 etc). It seems the other years have the same problem (previous recall wasn't a complete fix) 2. There is actually a third party electrical device online that bypass passenger occupancy detector (so that the car thinks passenger seat is occupied all the time) -- which indicates the commonality of the problem because it even became a profitable market.

Reported

Aug 2022

Incident date

Aug 2022

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2015 BMW X3. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available

Reported

Jul 2022

Incident date

Jul 2022

Mileage

Not provided

Outcome flags

None reported

When driving for more than 10 minutes I am noticing smoke coming from the near the engine compartment and strong smell of burning plastic. It smells and appears as if something will catch on fire if I don’t shut off the vehicle. A similar issue was previously reported for older models, which had led to a recall. In that recall the problem stemmed from a manufacturing defect involving the PCV valve heater, which helps recirculate waste gases within the engine. The heater could short-circuit, overheat, and catch fire. This defect is now effecting my own vehicle, which is a 2015 BMW X3.

Reported

Jun 2022

Incident date

Apr 2022

Mileage

Not provided

Outcome flags

None reported

BMW of North America, LLC (BMW) is recalling certain model year 2015 X3 and X4 Sports Activity Vehicles manufactured July 28, 2014 to July 29, 2014. The affected vehicles may have been produced with a driver's side exterior rearview mirror that was designed to meet non-US market requirements. Thus, these vehicles fail to comply with the Federal Motor Vehicle Safety Standards No. 111, "Rearview Mirrors."

Risk: The driver may not notice that vehicles viewed in the mirror are closer than they appear, increasing the risk of a crash.

Remedy: BMW will notify owners, and dealers will replace the driver's side exterior rearview mirror, free of charge. The recall began on December 16, 2014. Owners may contact BMW customer service at 1-800-525-7417 or CustomerRelations@bmwusa.com.

BMW of North America, LLC (BMW) is recalling certain model year 2011-2017, X3 sDrive28i, X3 xDrive28i and X3 xDrive35i, vehicles manufactured July 2, 2010 to April 14, 2016, 2015-2017 X3 xDrive28d vehicles manufactured March 10, 2014 to March 31, 2016, and 2015-2017 x4 xDrive28i, X4 xDrive35i and X4 xDriveM40i vehicles manufactured March3, 2014 to April 15, 2016. The affected vehicles have lower anchor bars for securing child restraint seats that may become damaged when using the European-ISOFIX-type, rigid-style connector, child restraint system.

Risk: Damaged lower anchor bars may increase the child's risk of injury in the event of a crash.

Remedy: BMW will notify owners, and dealers will weld a reinforcing bracket to the lower anchor bars and the vehicle body, free of charge. The recall began on July 13, 2016. Owners may contact BMW customer service at 1-800-525-7417.

BMW of North America, LLC. (BMW) is recalling certain model year 2015 BMW X3 sDrive28i, X3 xDrive28i, X3 xDrive35i, X3 xDrive28d, X4 xDrive28i and X4 xDrive35i vehicles, and model year 2014-2015 X5 xDrive35i, X5 sDrive35i, X5 xDrive50i, and 2014 X5 xDrive35d vehicles. The affected vehicles have a driver's frontal air bag inflator that may have been improperly welded.

Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator housing could separate from the base plate and result in metal striking the vehicle occupants, potentially resulting in serious injury or death.

Remedy: BMW will notify owners, and dealers will replace the driver's front air bag, free of charge. The recall began on November 1, 2016. Owners may contact BMW customer service at 1-800-525-7417.

BMW of North America, LLC (BMW) is recalling certain 2013-2018 BMW 328d and 328d xDrive, 2014-2018 328d Sports Wagon and 328d xDrive Sports Wagon, 2014-2016 535d and 535d xDrive, 2015 740Ld xDrive, 2015-2017 X3 xDrive28d SAV and 2014-2017 X5 xDrive35d SAV vehicles equipped with an Exhaust Gas Recirculation (EGR) module with an integrated cooler. If the EGR cooler leaks internally, the coolant can mix with diesel engine soot. The high EGR temperatures may result in these particles possibly smoldering and melting the intake manifold.

Risk: The melting intake manifold can increase the risk of a fire.

Remedy: BMW will notify owners, and dealers will inspect and replace the EGR cooler as necessary. If a leak has already occurred, the engine intake manifold will also be replaced. These repairs will be made free of charge. The recall began May 13, 2019. Owners may contact BMW customer service at 1-800-525-7417.

BMW of North America, LLC (BMW) is recalling certain 2014-2018 328d, 328d xDrive, X5 xDrive35d, 2014-2016 535d, 535d xDrive, 2015 740Ld xDrive, and 2015-2017 X3 xDrive28d vehicles. The high-pressure fuel pump may fail.

Risk: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

Remedy: Dealers will replace the high-pressure fuel pump, free of charge. Owner notification letters were mailed on January 14, 2022. Owners may contact BMW customer service at 1-800-525-7417.

BMW of North America, LLC (BMW) is recalling certain 2013-2018 328d, 328d xDrive, 2014-2018 328d Sports Wagon, 328d xDrive Sports Wagon, 2014-2016 535d, 535d xDrive, 2015 740Ld xDrive, 2015-2017 X3 xDrive28d SAV, and 2014-2017 X5 xDrive35d SAV diesel vehicles equipped with an Exhaust Gas Recirculation (EGR) module with an integrated cooler. The EGR cooler may leak internally, causing coolant to mix with diesel engine soot, which could result in smoldering particles and a melting intake manifold.

Risk: A melting intake manifold increases the risk of a fire.

Remedy: Dealers will replace the EGR cooler and inspect the intake manifold, replacing it as necessary, free of charge. This recall includes all vehicles previously recalled under 18V-755. Vehicles previously recalled under 18V-755 will need to have the new remedy performed for this recall. An interim owner notification letter was mailed on January 18, 2022. The remedy is expected to be available in June 2022. Owner notification letters were mailed on July 6, 2022. Owners may contact BMW customer service at 1-800-525-7417.

BMW of North America, LLC. (BMW) is recalling certain 2012-2015 X1 sDrive28i, X1 xDrive28i, 2012-2016 Z4 sDrive28i, 528i, 528i xDrive, 328i, 328xi, 2016-2018 X5 xdrive 40e, 2014-2016 228i, 228xi, 428i, 428i xDrive, 328xi Gran Turismo, 2013-2017 X3 sDrive28i, X3 xDrive28i, 2015-2018 X4 xDrive28i, 2015-2016 428xi vehicles. An improperly sealed electrical connector on the water pump may be exposed to water and short circuit.

Risk: An electrical short increases the risk of a fire.

Remedy: Dealers will inspect and replace the water pump and plug connector as necessary, and install a protective shield, free of charge. Owner notification letters were mailed on March 28, 2025. Owners may contact BMW customer service at 1-800-525-7417.