2017 BMW 2 Series

BMW Passenger Restraint sensor failure due to a faulty sensor mat, so the passenger seatbelt will not lock or tighten when braking or in the event of an accident. Took it to the dealer and no evidence of a spill or user error that can tamper with the mat, the sensor simply died after minimal use of the passenger seat. This part should be recalled & BMW should have to cover the cost of this safety hazard caused by faulty parts. BMW only covers the sensor mat for 2 years even after replacement, which is unacceptable for a component that is vital to passenger safety.

Reported

Jan 2024

Incident date

Jan 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2017 BMW 230I. The contact stated while driving 65 MPH, the vehicle lost motive power. The vehicle was steered to the side of the road and the vehicle was restarted and the coolant level dropped dramatically. The vehicle was driven to the residence and coolant was added. The contact stated that when the vehicle was restarted, he observed a gushing sound coming from underneath the vehicle. The contact also stated that he observed condensation underneath the engine compartment. The vehicle was taken to a dealer where it was diagnosed that the oil filler housing, coolant system, and some pieces of the drive block needed to be replaced. The manufacturer was not notified of the failure. The failure mileage was approximately 75,000.

Reported

Dec 2023

Incident date

Dec 2023

Mileage

Not provided

Outcome flags

None reported

No emergency lights detecting any problems but the ebreak does not Work

Reported

Jan 2022

Incident date

Jan 2022

Mileage

Not provided

Outcome flags

None reported

BACK IN 12/2020, MY LOW COOLANT WARNING MESSAGE CAME ON. I WENT TO THE DEALERSHIP AND TOLD THEM THEY FOUND NOTHING WRONG, AS OF YESTERDAY 02/2021, IT HAPPENED AGAIN, THIS TIME, THE ENGINE WAS OVERHEATING. THE SAME DEALERSHIP SAID IT WAS THE COOLANT HOSE LEAKING. I SEE ONLINE THAT BMW HAS THIS ISSUE WITH 2018 MODES.

Reported

Feb 2021

Incident date

Feb 2021

Mileage

Not provided

Outcome flags

None reported

IN THE LAST 12 MONTHS I HAD TO REPLACE 4 RUN FLAT TIRES AT A COST OF APPROXIMATELY $1300. THE TIRE WERE COMING OFF THE CAR, THERE WERE BUBBLES IN THE TIRE. BMW SAID "THAT HAPPENS WITH 2-SERIES CARS." THEY SAID THE LOW PROFILE CAUSES THIS WHEN YOU HIT POTHOLES. I DIDN'T HIT ANY POTHOLES. THE CAR THUMPS WHENEVER IT HITS EVEN THE SMALLEST OF BUMPS. I LIVE IN THE BURBS WHERE THE ROADS ARE RELATIVELY SMOOTH. I HAVE NEVER HAD A PROBLEM LIKE THIS BEFORE WITH THE MANY CARS I LEASED BEFORE. BMW OF MT. KISCO WAS TOTALLING UNCARING AND DID NOT OFFER ANY SOLUTIONS DESPITE THE UNSAFE CONDITIONS, NOT TO MENTION THE COST. I WANT TO GET OUT OF THE LEASE AFTER 1 YEAR OF THE 3 YEARS BUT THEY WOULDN'T EVEN RETURN MY CALL.

Reported

Sep 2018

Incident date

Sep 2018

Mileage

Not provided

Outcome flags

None reported

I HAVE ORDERED MY CAR WITH HELP BY BMW OF NORTH AMERICA (BMW NA) REPRESENTATIVES BY CALLING 800-831- 1117, TO WHOM I EXPRESSED THAT I WANT TO HAVE 3 SAFETY OPTIONS, NAMELY: 1) BLIND SPOT DETECTION, 2) AUTOMATED BRAKING AND 3) FRONT CAMERA. HOWEVER, ONCE I RECEIVED THE CAR, NONE OF THE DESIRED OPTIONS HAVE BEEN INCLUDED ON THE CAR. NOTE THAT THE REPRESENTATIVES ADVISED ME THAT THE AUTOMATED BRAKING IS NOT AVAILABLE, BUT THAT THERE IS FRONT COLLISION WARNING, WHICH PRIMES THE BRAKES, AD WHICH I ACCEPTED. ALL OF WHICH IS AVAILABLE IN DRIVER ASSISTANCE PLUS PACKAGE, WHICH CAME WITH NAVIGATION AS WELL AS ADDITIONAL OPTIONS BUNDLED, AND WHICH I HAVE PURCHASED. HOWEVER, WHEN I RECEIVED THE CAR, NONE OF THE DESIRED OPTIONS WERE INCLUDED ON THE CAR. I HAVE CALLED BMW NA AND THEY TOLD ME THAT I WILL HAVE TO DISCUSS IT WITH THE DEALER. WHEN I HAVE CALLED THE DEALER, THEY TOLD ME THAT NONE OF THESE OPTIONS WERE AVAILABLE ON MY CAR, AND THAT THEY COULD NOT BEEN ORDERED. PROVIDED THAT THE CAR HAS BEEN PROVIDED TO ME WITHOUT THE OPTIONS FOR WHICH I HAVE SPECIFICALLY ASKED AND WHICH WERE SUPPOSEDLY INCLUDED, NAMELY DRIVER ASSISTANCE PLUS, AND PROVIDED THAT THE BMW NA REPRESENTATIVES MISGUIDED ME BY TELLING ME TO BUY THIS OPTION, I BELIEVE THAT THIS IS ENOUGH TO OPEN THE CASE. IN ADDITION, NOTE THAT BMW OF LINCOLN, NE, IN WHICH I HAVE PURCHASED THE LEASE OF MY CAR, HAS STOPPED CALLING ME BACK, EVEN AFTER I HAVE CALLED BMW NA NUMEROUS TIMES AND THEY TOLD ME THAT THEY HAVE REQUESTED THE DEALERSHIP TO CALL ME, IN ORDER TO RESOLVE THE PROBLEM.

Reported

Mar 2017

Incident date

Jan 2017

Mileage

Not provided

Outcome flags

None reported