2013 Audi TT

FUEL LINE, SUPPLY LINE FROM HIGH PRESSURE FUEL PUMP TO ENGINE, HAS NOW NEEDED TO BE REPLACED DUE TO LEAKING. THE LEAKING IS MORE LIKE A SPRAYING AND CAUSING GAS TO GET ALL OVER THE ENGINE BAY AND THE GROUND. THIS OCCURS MOST WHEN THE CAR IS RUNNING. WHEN THE CAR IS OFF IT IS A LEAK WITH ABOUT 10 DROPS PER MINUTE.

Reported

Apr 2021

Incident date

Apr 2021

Mileage

Not provided

Outcome flags

None reported

I PURCHASED A CAR DECEMBER 27, 2019 FOR MY DAUGHTER. SHE DROVE IT FOR MAYBE 4 DAYS (JAN 2-5, 2020)AND STARTED FEELING SICK. AFTER RESEARCH IT IS WAS PROVEN TO BE CARBON MONOXIDE (I HAVE VIDEO). SHE WENT TO URGENT CARE WHERE SHE RECEIVED OVER AN HOUR OF OXYGEN AND BLOOD WORK. I CALLED THE DEALER AND WAS TOLD TO TAKE THE CAR TO GET IT CHECKED OUT BUT WASN'T OFFERED ANY COMPENSATION FOR THE WORK NEEDED TO FIGURE OUT THE CAUSE. AT THAT POINT I HIRED AN ATTORNEY TO TRY TO GET THE DEALER TO TAKE THE CAR BACK AND ISSUE A REFUND. I ALSO CONTACTED THE ILLINOIS ATTORNEY GENERAL TO REPORT THE DEALERSHIP. ALTHOUGH THE CARBON MONOXIDE IS THE MAJOR ISSUE THERE'S ALSO A LIGHT ON IN THE DASHBOARD AND A MESSAGE TO SERVICE THE CAR SOON. THE LIGHT INDICATOR IS AUDI MAGNETIC RIDE WHICH MEANS THERE'S A MALFUNCTION IN THE VEHICLE'S DAMPING. THE CHASSIS NEEDS TO BE INSPECTED IMMEDIATELY. WHEN I ASKED THE MGR ABOUT IT HE SAID THE CAR NEEDED WINDSHIELD WIPER FLUID. WITH ALL THESE PROBLEMS I CAN'T GET TAGS BECAUSE THE CAR WON'T PASS INSPECTION. THIS ALL TOOK PLACE IN THE FIRST WEEK OF OWNING THE CAR. MY ATTORNEY SENT A DEMAND LETTER OF A REFUND AND THE DEALER RESPONDED OFFERING TO PAY FOR REPAIRS. MY ATTORNEY ADVISED ME TO EMAIL THEM TO TRY TO GET THE COST OF THE DIAGNOSTIC TEST. I REQUESTED FOR THEM TO MAKE THE CHECK DIRECTLY TO THE COMPANY THAT WILL DO THE TEST AS WELL AS THE REPAIR. I HAVE YET TO GET A RESPONSE. I DON'T FEEL SAFE HAVING MY DAUGHTER DRIVING THIS CAR AND THE CAR HASN'T BEEN DRIVEN DUE TO THE DANGER IT HAS AND WILL CAUSE. PLEASE LET ME KNOW IF YOU CAN HELP ME. I'M NOT SURE WHAT TO DO NEXT. I CAN'T AFFORD AN ATTORNEY AND ALSO PAY THE CAR NOTE. MY ATTORNEY WAS HIRED TO WRITE THE LETTER BUT NOW I GUESS I'LL HAVE TO HIRE ONE FOR REPRESENTATION. YOU CAN EMAIL OR CALL ME AT [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Reported

Feb 2020

Incident date

Jan 2020

Mileage

Not provided

Outcome flags

1 injuries

I WAS DRIVING ON I-64 EAST OF RICHMOND VA WHEN I FELT THE CAR SHUDDER AND THEN SUDDENLY THE CAR BEGAN GLIDING OVER THE LANE MARKERS TO THE RIGHT. I TRIED TO KEEP THEWHEELSSTRAIGHT AND SLOW DOWN GRADUALLY BUT THE REAR END SLOWLY KICKED OUT TO THE LEFT SIDE. BY THE TIME I KNEW IT I WAS DIRECTLY FACING THE RIGHT-SIDE GUARDRAIL AND MOMENTS LATER THE VEHICLE TAPPED THE GUARDRAIL JUST ENOUGH TO BUST THE DRIVER'S SIDE AND PEEL BACK THEHOODA FEW NOTCHES.

THE VEHICLE CAME TO A REST AFTER DOING A NEAR-180 DEGREE TURN AND ENDED UP FACING ONCOMING TRAFFIC. THEENGINEWAS STILL RUNNING PERFECTLY FINE WITH NO DASH WARNINGLIGHTSSO I TRIED TO MOVE IT IN 1STGEAR, 2NDGEAR, AND REVERSE, BUT THE CAR WOULD NOT BUDGE! I THEN DIALED 911 AND EVACUATED MY GIRLFRIEND AND I FROM THE CAR. 

STATE TROOPERS ARRIVED SHORTLY AFTER AND WE TRIED PUSHING THE CAR IN NEUTRAL BUT THE VEHICLE WOULD NOT MOVE AN INCH. WHEN THE WRECKER ARRIVED AND TRIED TO PULL THE CAR ONTO THE FLATBED, WE FOUND THAT BOTH REAR WHEELS WERE LOCKED AND IMMOBILE. AT NO POINT DID THE DASHBOARD EVER SHOW ANY SIGN OF ANY SYSTEM FAILURE. THANKFULLY IMPACT WAS NOT EVEN ENOUGH TO DEPLOY AIRBAGS.

THE STATE TROOPER'S REPORT SAYS THAT THE INCIDENT WAS NOT DUE TO DRIVER'S ERROR AND I AM CONVINCED THAT A FAILURE ONBOARD THE VEHICLE OCCURRED THAT CAUSED THE REAR WHEELS TO LOCK. THE CAR HAS RECEIVED EVERY REQUIREDSERVICEAT THEAUDIDEALERSHIP IN EL PASO TX AND IT WAS GARAGED MUCH OF ITS LIFE. ALTHOUGH 5 YEARS OLD, THE CAR ONLY HAS 13,000 MILES. 
I HAVE ALREADY FILED AN INSURANCE CLAIM AND CONTACTEDAUDIOF AMERICA TO RAISE SOME ATTENTION SO AS TO LOOK FURTHER INTO WHAT HAPPENED. I AM CURRENTLY AWAITING A FORMAL DIAGNOSIS FROM THE AUDI DEALERSHIP IN RICHMOND VA AND THEN WILL FOLLOW UP WITH AUDI CORPORATE.

Reported

Jul 2018

Incident date

Jul 2018

Mileage

Not provided

Outcome flags

Crash