2013 Audi Q7

The fuel pump flange repair was a joke on this car. It should've been replaced not just put a black tar like sealant on it. That was an error on Audi's part. The sealant didn't keep it from forming a leak in the stress cracks that were being reported. Mine says all recalls have been completed. I just experienced a very bad fuel leak from the fuel filter/pump flange. I investigated the issue myself and found a black tar like sealant on top of the filter. That didn't stop it from cracking and leaking as was being reported in the first place. I have photos and video of how bad of a leak. Audi should do the right thing and replace every filter that they (sealed). That was not a fix. it was a blind shot at a fix. Audi should have a lawsuit against them for the repairs and wasted fuel that Audi customers have endured!

Reported

Jul 2026

Incident date

Jul 2026

Mileage

Not provided

Outcome flags

None reported

My gas tank started to leak while I was driving putting the my safety and the safety of my entire family at risk. This is know major recall 20Z8 that Audi has never got to fix properly. The recall remedy demonstrably did not prevent the failure it was issued for. This is an active fuel leak with fire risk. I'm requesting Audi cover this repair.

Reported

Jul 2026

Incident date

Jul 2026

Mileage

Not provided

Outcome flags

None reported

Fuel pump leak

Reported

Apr 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

Limp mode. started shortly after my purchase in May 2024. On highway and would go into limp mode, almost got hit and caused danger to other traffic. thought it was fixed and it happened again. went to pull out and make a left hand turn and had no rpms again, limp mode. Almost got t-boned. multiple electric issues. drivers side light. windows not wanting to work at times.

Reported

Dec 2025

Incident date

Jul 2024

Mileage

Not provided

Outcome flags

None reported

Lights on dash were flashing in cluster which made it look like it was low tire pressure. I had a portable air pump which showed tires were fine. The vehicle went into some kind of limp mode which prevented the vehicle from driving the speed limit. It was taken to Auto service center. The diagnosis was Engine failure due to a burnt valve. It's been confirmed through the dealership, mechanics and consumers that is a common problem with this particular make and model vehicle. This engine failure left me on the side of the road and not feeling safe at all while being approximately 3 hours from my home. As an Audi owner I'm was so disappointed to be told that I needed a new motor even though it still runs in limp mode. This vehicle has less than 150k miles. It was the best European vehicle I ever owned until it wasn't. Bad call and poor quality control Audi!

Reported

Sep 2025

Incident date

Apr 2025

Mileage

Not provided

Outcome flags

None reported

Lately, I have been adding coolant to my car - 2013 Audi Q& TDI and Motor Oil for unknown reasons why it was happening. It started last year, 2023. I thought it was a normal thing that the oil level and coolant level kept on getting depleted. Comparing with my other car, i.e. a 2016 Toyota Avalon, I never encountered these problems My Audi car was serviced sometime 2018 and apparently all gaskets of the engine were replaced after I complained about severe leaking of oil inside my car garage. Until I went online to get if there were similar complaints of other users of this car were reported. My friend's car of same Audi model was also experiencing the same issue. I was also observing a similar gas smell inside my Audi car, whenever I start the engine and my air vent is not closed for couple of months. When I had it serviced to check my vent filter, the mechanic also noticed that there was leaking oil near the filter housing. The brake power is so low despite having it serviced for brake assist recall sometime in 2016 despite new Brake pads were installed. I also noticed that the brake fluid was getting lower sometime July 2023. Looking at the list of recalls - these complaints were not addressed by those 3 recalls reported to NHTSA.

Reported

Feb 2024

Incident date

Feb 2024

Mileage

Not provided

Outcome flags

None reported

1. Entire Passenger windshield wiper arm flew off of car during a rain storm on the highway. Needed replaced. This caused me to have obstructed vision. No warning lights or symptoms before it happened. 2. Passenger windshield wiper got stuck straight up, caught by driver wiper and pulled off. Needed replaced again. Obstructed vision, not able to use wipers until I was able to pull over and correct it.

Reported

Feb 2024

Incident date

Jan 2024

Mileage

Not provided

Outcome flags

None reported

coolant leaks is a major concern and I have been asked by local INDY on water pump replacement to be done. Its costing me around 1500$. With so common issues, i think Audi should recall and substitute on their own case rather than every customer paying it.

Reported

Nov 2023

Incident date

Nov 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2013 Audi Q7. The contact stated while driving approximately 35 MPH and at various speeds, there was an abnormal gasoline odor inside the vehicle. The contact stated there was no warning light illuminated. The contact became aware of fuel forming a puddle on the driveway. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 17V298000 (Fuel System, Gasoline). The failure mileage was approximately 215,000.

Reported

Nov 2023

Incident date

Sep 2023

Mileage

Not provided

Outcome flags

None reported

I have an Audi Q7. Yesterday you could smell gas in the car and my 6 year old said he had a headache. I got in the car today and did not smell gas. Due to safety concerns, I immediately bought took the car to Dandini's in Westerville, Ohio. This autoshop only services Audi and VWs and their repair staff is certified in Audi and has worked at Audi dealerships. When I got to the dealership the inside of the car had a strong odor of gasoline. When we went back to the car 10 minutes later it still had a strong odor of gasoline when you opened the door. He quickly diagnosed the problem as a fuel filter issue. He said it was under a recall. The recall number is 16V-660 and may have been expanded. He called Audi and Audi said they could either replace the faulty fuel filter or put a patch on the faulty part. On my vehicle, they performed the recall by putting a patch on the fuel filter. They said they had no responsibility to replace the fuel filter - even though the patch failed - as they put a patch on it. That patch failed. I called Audi customer service and informed them the vehicle was unsafe to drive and they pushed me to go to a dealer and would not confirm if they would replace the part noting that there was not an active recall. Again, Audi said they would not do anything further on the recall since they put the patch on the filter even though the patch failed. The patch is sticky and melting and the failure could be due to heat or not being able to last long. See picture showing the patch failing. I replaced the fuel filter and the issue was resolved. It cost $577.98 to fix this issue. Audi refuses to reimburse I am emailing because there is a potential issue with the recall fix on the fuel filter issue on the Audi Q7. My patch failed. I was lucky that no one was injured due to the failure. You may want to review the issue on other recall repairs that did patches and not replacements. I have the part if you would like to review it.

Reported

Aug 2023

Incident date

Aug 2023

Mileage

Not provided

Outcome flags

None reported

On expressway, rear-ended and pushed into car in front too, so hit on both ends and no airbags deployed in the Audi Q7. Four vehicles were involved and the other three cars all had airbags deploy. Both front passengers hit their heads. Driver has whiplash and passenger has forehead skin abrasion. The car was always serviced by Audi only and was not on the airbag recall list. It apparently should be on the list, something is defective and owners have a false sense of assumed security in this car.

Reported

Nov 2022

Incident date

Nov 2022

Mileage

Not provided

Outcome flags

Crash 60 injuries

First thing is fuel smell in cabin very dangerous for me as well as any passengers Next is transmission there is no way telling how much fluid is in the vehicle that should be monitored by the consumer they have a right to know Front & rear axles seem to get worn quickly must be a problem in the drivetrain somewhere

Reported

Sep 2022

Incident date

Aug 2022

Mileage

Not provided

Outcome flags

None reported

top of fuel pump has crack causing fuel to leaks when in use.

Reported

Aug 2022

Incident date

Jul 2022

Mileage

Not provided

Outcome flags

None reported

I had the Fuel Filter flange crack and leak fuel into an area where an electronic plug exists. This leak was part of NHTSA recall #17V298 from 2017. I took my vehicle into the dealer and had it inspected per the letter sent to me. The dealers repair included placing a rubberized butyl tape over the flange that they claimed would prevent it from ever developing a leak of fuel. When I discovered the fuel leak and found it was leaking at the flange (Thru the butyl tape) I phoned the dealer who would not take the car in for inspection for five days (their earliest appointment). I have one vehicle and being without one for five days was not a viable option for me. I purchased the part from the Audi dealership and replaced it myself correcting the fuel leak. I phoned Audi North America to file for re-imbursement of the 340 dollars I paid for the part and it was rejected as they claimed they had repaired my vehicle under the recall. I was able to locate on the internet where Audi was re-notifying owners of vehicles to have the part replaced after the tape had been installed as the tape was found to be a temporary non lasting band aid to a serious problem. I was never notified of the secondary letter and was told by Audi that my vehicle was not included in the secondary callback for repairs. The fuel leak occurs underneath the rear passenger seat with a thin aluminum cover over the Fuel Filter Flange. When the flange began leaking, it fills up with fuel right under the seat causing a major safety issue considering it is installed on the top of the fuel tank. It was, a part that needed to be corrected immediately, and the Audi dealership left me no other option but to repair it myself. I feel that Audi failed to repair the vehicle correctly when I took it in for the recall repair in November of 2017. The put a band aid on a problem hoping the leak would never occur, but, when the leak occurred they failed to remedy the issue. Thank you.

Reported

Jun 2022

Incident date

Jun 2022

Mileage

Not provided

Outcome flags

None reported

Steering wheel intermittently gets really HARD to turn. Like a total loss of power steering assist. This only usually lasts a moment or two, then functions as normal. Always while driving, but not always while navigating a turn. Might only happen once or twice a week... Really frightening. Dealer has performed numerous repairs, including even a new Rack (at my expense) It doesn't happen again for a while, and then it does the same thing again.

Reported

Feb 2022

Incident date

Feb 2022

Mileage

Not provided

Outcome flags

None reported

I WAS DRIVING AND THE CAR GRINDER TO A HALT. THE BRAKE LIGHT CAME ON AFTER THE GRINDING. I CALLED A TOW TRUCK AND HE FOUND A BOLT ON THE GROUND THAT WAS HOLDING THE CALIPER/HUB TOGETHER. MY SPEED WAS AROUND 30 MPH BUT IF I WOULD HAVE BEEN ON THE HIGHWAY OR AT A HIGHER RATE OF SPEED I WOULD HAVE BEEN IN TROUBLE BECAUSE THE CAR WOLD NOT MOVE. MY BRAKES WERE JUST REPLACED 3 MONTHS BEFORE. ACCORDING TO MY MECHANIC THE HOUSING FOR THE BOLT THREADS WERE STRIPPED. THE BOLT HOLDS THE CALIPER AND HUB. A MACHINIST IS NOW TRYING TO RETHREAD IT. IT WILL BE A WEEK TOMORROW WITHOUT AS HE FIXES ANOTHER BOLT HOUSING IN THE HUB THE SAYS IS STRIPPED ALSO. MY MECHANIC SAID THAT THIS IS SOMETHING THAT SHOULD NOT HAVE HAPPENED ON A CAR LIKE THIS. THIS IS MY 2ND Q7-- SAME CAR ALMOST EXACTLY EXCEPT IT WAS A 2009 AND IT HAD 110000 MILES ON IT WHEN I SOLD IT AND HAD NO O PROBLEMS WITH IT.

Reported

Jan 2021

Incident date

Jan 2021

Mileage

Not provided

Outcome flags

None reported

APRIL 30,2020. I WAS USING A "NEW" JACK THAT WAS SUPPLIED WITH THE CAR. THE JACK WAS ON A FLAT CONCRETE SURFACE IN MY GARAGE. THE JACK FAILED AND BROKE, DUMPING THE SUV ON ITS FRONT RIGHT SIDE, FROM WHICH THE WHEEL HAD BEEN REMOVED. BEFORE USING THE JACK, AN AUDI SERVICE MANAGER TOLD ME HE DIDN'T LIKE TO USE THE JACKS, BECAUSE THEY WERE KNOWN, WITHIN AUDI, TO FAIL. THE SERVICE MANAGER, HAVING MORE EXPERIENCE THAN I, JACKED THE CAR UP, USING THE JACK THAT WAS SOLD WITH THE CAR. THE RT. FT WHEEL WAS REMOVED AND PUT IN THE REAR OF ANOTHER VEHICLE AND WHILE UNATTENDED FOR 5 MINUTES, DURING THE TRANSFER, THE JACK GAVE OUT. AFTERWARD, IT WAS OBSERVED THAT THE ROTARY JACK WOULD NOT LIFT OR DESCEND. VERY UPSETTING TO REALIZE THAT AUDI HAS HAD THIS PROBLEM FOR YEARS IN THAT MY SUV WAS ONE THAT WAS PREVIOUSLY RECALLED BECAUSE OF THE DIESEL OMISSION ISSUES. WHEN THE SERVICE MANAGER OF AN AUDI FRANCHISE ACKNOWLEDGES THE PROBLEM, PRIOR TO THE FAILURE, IT IS REPREHENSIBLE CONDUCT.

Reported

May 2020

Incident date

Apr 2020

Mileage

Not provided

Outcome flags

Crash

HIGH OIL CONSUMPTION, WITHIN A MONTH OF BUYING IT. SAID IT WAS NORMAL, NOW ITS ON A WEEK TO WEEK BASIS WITH PUTTING OIL IN THE CAR AND ENGINE LIGHT IS ON. IT COMES ON WHILE MOVING AND STAYS ON UNTIL OIL IS PUT IN.

Reported

Dec 2019

Incident date

Aug 2013

Mileage

Not provided

Outcome flags

None reported

THE CAR BURNS OIL SO MUCH THAT WE HAVE TO CONTINUOUSLY TOP OFF THE OIL EVERY FEW DAYS. THE DEALERSHIP STATES, THE ENGINE IS BIG AND THIS IS NORMAL. I DON'T BELIEVE THIS IS NORMAL, AND PERHAPS SOMETHING ELSE IS GOING ON AND COULD IT POSE A SAFETY ISSUE. THIS PROBLEM HAS BEEN ONGOING SINCE THE PURCHASE OF THE CERTIFIED USED CAR IN 2016.

Reported

Nov 2019

Incident date

Nov 2019

Mileage

Not provided

Outcome flags

None reported

PLEASE HELP! STRONG FUEL ODOR LOCATED UNDER THE DRIVER, PASSENGER SIDE. NO FAULTS REPORTED WHEN TURNING ON THE VEHICLE. FUEL TANK UNDER VEHICLE SHOWS EVIDENCE OF FUEL LEAK COMING FROM THE TOP. VEHICLE WAS PURCHASED AS BRAND NEW, I'M THE FIRST OWNER IN 2013 STRAIGHT FROM AUDI DEALERSHIP. UPON FURTHER INVESTIGATION, AFTER REMOVING BACK PASSENGER SEAT ON THE DRIVER SIDE, WHEN REMOVING ROUND SILVER FUEL COVER, NOTICED SOME TYPE OF BLACK TAPE OR GOO WAS MELTING ABOVE THE FUEL FILTER. HARD TO DESCRIBE, SEE ATTACHED IMAGES. AFTER TURNING THE VEHICLE HALFWAY ON, NOT FULLY, I CAN SEE FUEL LEAKING OFF THE TOP, POSSIBLE CRACK THAT WAS COVERED BY BLACK GOO OR TAPE. VEHICLE WILL RUN OUT OF FUEL 2-3 DAYS AFTER FILLING FULL TANK.

Reported

Sep 2019

Incident date

Sep 2019

Mileage

Not provided

Outcome flags

None reported

ON THIS PARTICULAR DAY, MY HUSBAND WAS DRIVING MY CAR AND HE ONLY GOT 2 BLOCKS IN OUR NEIGHBORHOOD BEFORE THE CAR BEGAN TO FILL WITH SMOKE. HE QUICKLY GOT OUT OF THE VEHICLE AND WITHIN MINUTES THE CAR CAUGHT ON FIRE! THE FIRE STARTED INSIDE THE CAR NEAR THE RIGHT WHEEL BASE. I HAVE 3 YOUNG CHILDREN ALL IN CAR SEATS AND I SHUDDER JUST THINKING ABOUT WHAT COULD HAVE HAPPENED IF WE WERE IN THE CAR INSTEAD OF ONLY MY HUSBAND. THE FIRE TRUCK ARRIVED SHORTLY AFTER AND PUT THE FIRE OUT CAUSING MASSIVE WATER DAMAGE. HOWEVER, THE SMOKE AND FIRE COMPLETELY DESTROYED THE INSIDE OF THE VEHICLE AND THERE WERE PORTIONS OF THE BACK SEAT, SIDE PANEL, AND ROOF THAT WERE MELTED. THE OFFICIAL FIRE REPORT SAID THE FIRE WAS CAUSED BY AN ELECTRICAL ISSUE INSIDE THE VEHICLE ABOVE THE RIGHT TIRE. IT IS NOTHING BUT THE GRACE OF GOD THAT ALLOWED MY ENTIRE FAMILY TO WALK AWAY FROM THIS INCIDENT UNHARMED. HOWEVER, I AM CONCERNED THAT A 2013 AUDI WOULD CATCH ON FIRE, I EXPECTED A SAFER AND MORE QUALITY PRODUCT, ESPECIALLY WITH MY CHILDREN IN THE CAR.

Reported

Jun 2019

Incident date

Jun 2019

Mileage

Not provided

Outcome flags

Fire

RUMBLING SOUND FROM A COLD START. REPORTED PROBLEM TO SERVICE DEPARTMENT WHEN CAR WAS STILL UNDER WARRANTY IN APRIL 2015 AND WAS TOLD IT WAS NORMAL SOUND. NOW ENGINE FAILURE WITH TIMING CHAIN AND TENSIONERS. THERE WAS A TSB ISSUED BY AUDI IN MARCH 2015 FOR THIS ISSUE AND YET NOTHING WAS EVER MENTIONED. NOW REPAIR ESTIMATE IS $12,000.

Reported

May 2019

Incident date

Apr 2015

Mileage

Not provided

Outcome flags

None reported

I WAS DRIVING TODAY ON THE HIGHWAY AND THE WINDSHIELD MECHANISM ON MY 2013 AUDI Q7 SNAPPED IN HALF AND FLEW OFF THE CAR IN HEAVY RAINS. ADDITIONALLY, THE ONLY SIDE AFFECTED BY THIS IS THE PASSENGER SIDE WINDSHIELD WIPER; THE DRIVER SIDE AND BACK CONTINUE TO WORK

Reported

May 2019

Incident date

May 2019

Mileage

Not provided

Outcome flags

None reported

THE VEHICLE HAS PERFORMED POORLY AFTER COMPLETING A US DEPARTMENT OF JUSTICE MANDATED "FIX" OF DIESEL (3.0 LITER TDI, ENGINE CODE CNRB) EMISSIONS EQUIPMENT RELATED TO VW/AUDI EMISSIONS CHEATING. THERE IS NOW SPORADIC LAG IN ACCELERATION, ESPECIALLY AT LOW SPEEDS, OR ACCELERATING FROM A COMPLETE STOP. THERE WERE TIMES WHEN I HAVE PULLED INTO ONCOMING TRAFFIC, AND THE POWER DELIVERY WAS NON-EXISTENT, FOLLOWED BY, AFTER A 1 SECOND DELAY, RAPID OVER ACCELERATION. THERE HAVE ALSO BEEN MANY PROBLEMS RELATED TO THE REDUCTANT METERING MODULE FAILURE THAT HAS CAUSED DANGEROUS DELAYS AND LAGS IN ACCELERATION.

Reported

Apr 2019

Incident date

Apr 2019

Mileage

Not provided

Outcome flags

None reported

TAKATA RECALL. RIGHT PASSENGER SIDE WIPER BROKE OFF WHILE DRIVING DOWN A CITY STREET IN GREENSBORO NC. I HAD THE WIPERS ON THE FIRST SETTING IN LOW INTERMITTENT MODE. THE WIPER BOWED UP. IT DID NOT FLY OFF MY CAR THANKFULLY BECAUSE I WAS GOING ABOUT 45 MPH. I WAS ABLE TO TURN INTO A GAS STATION AND REMOVE IT AND PLACE IT IN MY CAR. I AM LOOKING INTO TRYING TO GETTING IT REPAIRED. I DON'T HAVE TO COST TO REPLACE IT YET. THIS IS A SAFETY ISSUE DUE TO ME NOT BEING ABLE TO SEE OUT OF MY WINDSHIELD ENTIRELY. IF THE WIPERS WERE ON FULL MODE IT COULD HAVE FLOWN OFF AND STRUCK ANOTHER VEHICLE. THE ARMS OF THESE VEHICLES WERE POORLY MANUFACTURED AND THERE SHOULD BE A RECALL AND FOR THOSE OF US WHO HAD TO PAY TO GET IT FIXED SHOULD BE REIMBURSED.

Reported

Mar 2019

Incident date

Mar 2019

Mileage

Not provided

Outcome flags

None reported

MULTIPLE WARNING LIGHTS COME ON AT THE SAME TIME INCLUDING TRANSMISSION, ENGINE, ABS, ESP, AIR BAG AND TPMS, WHILE THESE LIGHTS ARE ON VEHICLE HESITATES AND LOOSES COMPLETE POWER, THIS CONDITION HAPPENED IN THE MIDDLE OF THE HIGHWAY AND ALMOST CAUSED AN ACCIDENT, HAD TO TOW THE VAHICLE HOME AND EVENTUALLY TO MY LOCAL AUDI DEALERSHIP. I FOUND ON LINE TECHNICAL BULLETIN SB-10053894-9766 WHICH DESCRIBES THE EXACT SYMPTHOMS MY VEHICLE IS HAVING, I STROGLY BELIEVE THIS SHOULD BE A RECALL RATHER THEN A TSB

Reported

Nov 2018

Incident date

Nov 2018

Mileage

Not provided

Outcome flags

None reported

STRONG GASOLINE SMELL INSIDE THE PASSENGER COMPARTMENT AND OUTSIDE THE CAR UPON EXITING. NO LEAKS ON GROUND. SUSPECT CRACKED FUEL PUMP FLANGE

Reported

Nov 2018

Incident date

Oct 2018

Mileage

Not provided

Outcome flags

None reported

WHILE DRIVING AT HIGHWAY SPEED'S IN A BLINDING RAINSTORM, THE ENTIRE PASSENGER WINDSHIELD WIPER ARM BROKE AND FLEW OFF THE CAR INTO THE TRAFFIC BEHIND.

Reported

Aug 2018

Incident date

Jul 2018

Mileage

Not provided

Outcome flags

None reported

I WAS DRIVING ON A RAINY NIGHT ON A RURAL CITY STREET AND THE PASSENGER WIPER ARM JUST BROKE OFF. I WAS KIND OF STARTLED. I AM POSITIVE THAT I DIDN'T HIT ANYTHING AND I'VE SEVERAL OTHER COMPLAINTS ONLINE OF THIS HAPPENING TO OTHER AUDI OWNERS. THIS COULD BE A MAJOR SAFETY HAZARD IF THIS WAS THE HIT SOMEONE WHILE DRIVING.

Reported

Mar 2018

Incident date

Feb 2018

Mileage

Not provided

Outcome flags

None reported

2013 AUDI Q7 TDI - CATASTROPHIC HIGH PRESSURE FUEL PUMP FAILURE. SECOND INCIDENT WITHIN APPROXIMATELY 20,000 MI ON SAME VEHICLE. WAS DRIVING APPROXIMATELY 30 MPH ON CITY STREET. CAR BEGAN SHAKING VIOLENTLY AND LOSING POWER RAPIDLY, GLOW PLUG LIGHT CAME ON. DRIVER BEGAN PULLING OVER TO THE SIDE OF THE STREET BUT VEHICLE STALLED BEFORE SAFELY ON SHOULDER. ATTEMPTED TO RESTART ENGINE AFTER APPROXIMATELY 1 MINUTE. CAR WOULD NOT START AND HAD TO BE TOWED TO DEALER. THE FIRST INCIDENT OCCURRED AT APPROXIMATELY 50,000 MI. THE ENTIRE FUEL SYSTEM EXCEPT TANK WAS REPLACED INCLUDING HIGH PRESSURE FUEL PUMP (HPFP), FUEL LINES, FUEL FILTER, COMMON RAIL, FUEL INJECTORS. REPAIR WAS COVERED BY AUDI. SECOND INCIDENT HAPPENED AT APPROXIMATELY 69,000 MI. EXACT SAME BEHAVIOR EXPERIENCED BY THE CAR. CAR SHOOK, GLOW PLUG LIGHT CAME ON, LOST POWER RAPIDLY, AND STALLED. ENGINE WOULD NOT RESTART AND HAD TO BE TOWED TO THE DEALER. THE VEHICLE IS CURRENTLY AT THE AUDI DEALER. AUDI HAS REQUESTED A FUEL SAMPLE AND WE ARE WAITING FOR AUDI TO DETERMINE IF THEY WILL COVER THE REPAIR.

Reported

Feb 2018

Incident date

Feb 2018

Mileage

Not provided

Outcome flags

None reported

2013 AUDI Q7 TDI - CATASTROPHIC HIGH PRESSURE FUEL PUMP FAILURE. WAS DRIVING APPROXIMATELY 30 MPH ON CITY STREET. CAR BEGAN SHAKING VIOLENTLY AND LOSING POWER RAPIDLY, GLOW PLUG LIGHT CAME ON. DRIVER BEGAN PULLING OVER TO THE SIDE OF THE STREET BUT VEHICLE STALLED BEFORE SAFELY ON SHOULDER. ATTEMPTED TO RESTART ENGINE AFTER APPROXIMATELY 1 MINUTE. CAR WOULD NOT START AND HAD TO BE TOWED TO DEALER. FIRST INCIDENT HAPPENED AT APPROXIMATELY 50,000 MI. CAR SHOOK, GLOW PLUG LIGHT CAME ON, LOST POWER RAPIDLY, AND STALLED. ENGINE WOULD NOT RESTART AND HAD TO BE TOWED TO THE DEALER. THE ENTIRE FUEL SYSTEM EXCEPT TANK WAS REPLACED INCLUDING HIGH PRESSURE FUEL PUMP (HPFP), FUEL LINES, FUEL FILTER, COMMON RAIL, FUEL INJECTORS. REPAIR WAS COVERED BY AUDI.

Reported

Feb 2018

Incident date

Jul 2016

Mileage

Not provided

Outcome flags

None reported

WHILE DRIVING AND JUST ABOUT TO TURN IN TO THE HIGHWAY I WAS AND USING THE WIPERS ON MEDIUM SPEED THE PASSSNEGER SIDE WIPER BLADE BASE SNAPPED RIGHT OFF!!!! THE WIPER BLADE WAS FINE BUT THE METAL ARM JUST SNAPPED! . I HAD TO PULL OVER TO SEE WHAT HAPPENED NO GOT THE WIPER FROM THE BASE OF THE HOOD AND OUT RIGHT IN THE CAR TO TAKE IT TO AUDI TO HAVE IT FIXED. THANK GOODNESS IT DIDN'T FLY OFF AND HIT SOMEONE ELSE.

Reported

Feb 2018

Incident date

Feb 2018

Mileage

Not provided

Outcome flags

None reported

WITHIN 300 MILES OF THE DIESEL RECALL MODIFICATION THE ENGINE LOST POWER AT 70 MPH AND SLOWLY DRIFTED TO LOWER SPEED. ADDITIONALLY THE TRANSMISSION DID NOT RESPOND TO MANUAL SHIFT TO A LOWER GEAR (IT STAYED IN 8TH). AFTER STOPPING THE CAR AND TURNING IT OFF A "RESET ACCOURED" AND THE CAR OPERATED NORMALLY FOR ANOTHER 300 MILES. THE CAR AGAIN LOST POWER AND THE TRANSMISSION DID NOT RESPOND TO MANUAL SHIFT TO A LOWER GEAR. THE CAR WAS TAKEN TO AUDI AND THEY "CLEANED" THE ERG VALVE. THE LOSS OF POWER AND LACK OF TRANSMISSION ACCRUED AGAIN AT ABOUT 300 ,450 AND 600 MILES PAST THE EVENT OF AUDI WORKING ON THE ERGT. ALL OF THESE EVENTS HAVE TAKEN PLACE AT INTERSTATE SPEEDS AND WHEN THE CAR IS BEING OPERATED ON TRIPS IN EXCESS OF 300 MILES

Reported

Jan 2018

Incident date

Jan 2018

Mileage

Not provided

Outcome flags

None reported

WIFE PULLED INTO GARAGE ON A STORMY DAY AND I WAS STANDING ON PASSENGER SIDE WITH MY 3 YEAR OLD SON. PASSENGER WIPER ARM SNAPPED OFF AND FLEW TOWARD US AND ALMOST STABBED MY 3 YEAR OLD. AT FIRST I THOUGHT IT WAS THE WIPER BLADE, BUT IT WAS THE WHOLE ENTIRE ARM. THE BROKEN END WAS SHARPEN LIKE A KNIFE BLADE...UPDATED 10/06/17 *BF UPDATED 10/17/2017*JS

Reported

Oct 2017

Incident date

Sep 2017

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2013 AUDI Q7. WHILE DRIVING APPROXIMATELY 5 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS DRIVEN AWAY BY THE CONTACT AND LATER TOWED TO THE DEALER (AUDI BROOKLYN 665 65TH ST, BROOKLYN, NY, 11220). THE FAILURE COULD NOT BE DUPLICATED. THE CONTACT WAS ADVISED BY THE DEALER THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V516000 (ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC). THE FAILURE MILEAGE WAS UNKNOWN.

Reported

Jun 2017

Incident date

May 2017

Mileage

Not provided

Outcome flags

Crash

CAR STALLS AND HAS DIED WHILE DRIVING; TOOK TO DEAL FOR REPAIR THEY CLAIMED BAD FUEL AND EMPTIED AND CLEANED TANK. SAME ISSUE 2 MONTHS LATER AND NOW CAR HAS BEEN IN SHOP FOR OVER A MONTH THEY SAY COULD BE BAD FUEL AGAIN (IT'S DIESEL, I HAVE ONLY BOUGHT FUEL AT BP SINCE REPAIR) OR HIGH PRESSURE FUEL PUMP. CAR HAS $56K MILES.

Reported

Oct 2016

Incident date

Sep 2016

Mileage

Not provided

Outcome flags

None reported

TWO BLOW OUTS 2 MONTHS APART ON SET OF TIRES. NORMAL HIGHWAY DRIVING. FIRST ONE WAS RIGHT FRONT TIRE WHILE TRAVELING ON FREEWAY - THE SECOND BLOW OUT WAS RIGHT REAR TIRE WHILE TRAVELING ON HIGHWAY. ALL TIRES WERE PURCHASED NEW ON JUNE 9TH 2014.

Reported

Aug 2015

Incident date

Aug 2015

Mileage

Not provided

Outcome flags

None reported

I AM DISHA AND I BOUGHT AN AUDI Q7 FOR RS. 94 LAKHS FROM BENGALURU, TWO YEARS AND FOUR MONTHS BACK. THE REASON WAS ITS SPEED AS I HAD TO TRAVEL TO DIFFERENT CITIES AND IT WAS A BUSINESS REQUIREMENT TOO. I BOUGHT TWO MORE AUDIS FOR MY BUSINESS OFFICIALS AND PURPOSE. BUT MY EXPERIENCE WITH AUDI IS VERY BAD. THE FIRST AUDI CAR OF MINE IS Q7 AND IT IS A LITTLE OVER TWO YEARS OLD. I HAVE SPENT RS. 45 LAKHS ON MY Q7 ALREADY FOR IT TO RUN EFFICIENTLY. CURRENTLY, I GAVE THE AUDI FOR SERVICE PURPOSES A MONTH AGO AND I HAVE STILL NOT GOT IT BACK IN SPITE OF ME PAYING THE FULL AMOUNT. THE EXCUSE IS THAT THEY ARE NOT ABLE TO GET THE AUTOMOBILE PARTS AND IT'S STILL TO REACH INDIA FROM OVERSEAS. I NOW CURSE MYSELF FOR MY FLEET OF AUDI. I HAVE A Q3 AND AN A4 TOO WHICH ARE ALSO THE SAME AND I HAD SPENT HUGE AMOUNT OF MONEY ON THEM JUST TO KEEP THEM RUNNING. ALONG WITH THE PERFORMANCE OF THE CAR, HIGH MAINTENANCE COST AND BAD AFTER SALES AND DEALERSHIP SERVICES I STILL THOUGHT OF KEEPING MY CARS. BUT I AM NOT ABLE TO GET MY CAR BACK AFTER GIVING IT FOR SERVICING. SO I REGRET MY DECISION OF BUYING THE AUDI CARS AND WOULD NOT RECOMMEND ANYONE TO BUY SUCH CARS OR ANY OF AUDI CARS AT ALL. MY NAME IS [XXX] AND I AM AN ESTABLISHED BUSINESS WOMAN OF BENGALURU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Reported

Aug 2015

Incident date

May 2015

Mileage

Not provided

Outcome flags

None reported

WHEN THE VEHICLE IS TRAVELING BETWEEN APPROXIMATELY 70-72 MPH AND THE BRAKES ARE APPLIED, THE HEAD LIGHTS WILL FLICKER OR BOUNCE. THIS DISTRACTS THE DRIVER AND OTHER DRIVERS ON THE ROAD. *TR

Reported

Jul 2014

Incident date

Dec 2012

Mileage

Not provided

Outcome flags

None reported

I WAS DRIVING ON A FLAT OPEN ROAD. ALL OF A SUDDEN, THERE WAS A BIG NOISE BANG, AND THE SUNROOF SHATTERED INTO PIECES. THERE WAS NO TRAFFIC CLOSE TO MY CAR WHEN THIS HAPPENED. THE WEATHER WAS COLD (-12F). *TR

Reported

Mar 2014

Incident date

Mar 2014

Mileage

Not provided

Outcome flags

None reported

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2013-2017 Audi Q5 and 2013-2017 Audi Q7 vehicles. These gasoline-powered vehicles have a fuel pump flange that may crack, allowing fuel to leak.

Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy: Audi will notify owners, and dealers will replace the fuel pump flange if cracks are present. Flanges that do not have cracks will have a protective film applied. These repairs will be performed free of charge. The recall began July 3, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20Z8. Note: This recall is an expansion of recall 16V-660.

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2013 Audi Q7 vehicles manufactured June 5, 2012, to November 29, 2012 and equipped with a 3.0L TDI engine. In the affected vehicles, a check valve in the engine may become contaminated with plastic debris and allow engine oil to leak into the brake booster.

Risk: If oil leaks into the brake booster, the brake booster diaphragm may rupture causing a loss of power braking assist, and increasing the risk of a crash.

Remedy: Volkswagen will notify owners, and dealers will replace a vacuum line, free of charge. Dealers will also inspect the brake booster system for oil contamination and, if oil contamination is present, additional components will be replaced, free of charge. The recall began on September 24, 2014. Owners may contact Audi at 1-800-253-2834. Volkswagen's number for this recall is 47L8.

Volkswagen Group of America, Inc. (Audi) is recalling certain 2009-2015 Q7 vehicles. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims," and Part 567, "Certification."

Risk: An overloaded vehicle can increase the risk of a crash.

Remedy: Dealers will install an overlay label containing the correct rear GAWR on top of the existing safety certification label, free of charge. Owner notification letters were mailed April 24, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 50G5.