Back Over Prevention: Sensing System: Camera safety campaign
official recall record
Whole generationSingle sourceEvidence: Limited confidence
The cited record is bound to model year 2021; no broader incidence claim is made.
- Symptom
- Volkswagen Group of America, Inc.
- Why it matters
- The official record describes a potential crash, fire, injury, or loss-of-control consequence.
What to inspect
- Check the VIN for open NHTSA actions, then ask the inspector to test the named system and document the result.
Pro check: Independent pre-purchase inspection.
Mitigation
- Verify the campaign status by VIN and retain the completion receipt if the remedy was performed.
Verified remedy: Volkswagen will notify owners, and dealers will update the infotainment system software, free of charge. The recall began December 11, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91BB/91BC.
1 evidence receiptShow ▾Hide ▴
clm_volkswagen-tiguan-2021-recall-recall-20v716000-obs-76772021 Volkswagen TiguanEvidence: Limited confidence
The official record describes a potential crash, fire, injury, or loss-of-control consequence.
“Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas Cross Sport, Tiguan LWB, Jetta NF, Jetta GLI, Golf GTI, Atlas FL and Arteon vehicles. The rear view camera could malfunction during an ignition cycle, leading to a black screen or infotainment system freeze. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility." A black or frozen rear view image reduces the driver's visibility when reversing, increasing the risk of a crash. Volkswagen will notify owners, and dealers will update the infotainment system software, free of charge. The recall began December 11, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91BB/91BC.”