Airbags owner reports
Evidence: Limited confidence
Owner reports are bound to model year 2018.
- Symptom
- 10 reviewed owner reports for this model year mention air bags.
- Why it matters
- The records describe a possible crash, fire, injury, or loss of control.
Mileage in the reports
In reports that included mileage, this problem showed up around 59,750 to 113,250 miles.
Based on 2 reports that included mileage. This is not a failure rate or a prediction.
What to inspect
- Ask the inspector to test the named system and note any warning lights, noises, leaks, or stored codes.
Ask the inspector to check: Independent pre-purchase inspection.
What may help
- Use the inspection and service records to check whether this car shows the reported problem.
Sources and limitsShowHide
Source recordEvidence: Limited confidence
The records describe a possible crash, fire, injury, or loss of control.
“TL* THE CONTACT OWNS A 2018 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE AT A STANDSTILL, ANOTHER VEHICLE DRIVING AT 50 MPH CRASHED INTO THE FRONT DRIVER SIDE OF VEHICLE. THERE WERE NO WARNING LIGHTS ILLUMINATED AND THE AIR BAGS FAILED TO DEPLOY. THERE WERE 5 INJURED REPORTED AND 3 NEEDED MEDICAL TREATMENT. A POLICE REPORT WAS FILED THE VEHICLE WAS TOWED TO POLICE LOT. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 33,000.”
Source recordEvidence: Limited confidence
The records describe a possible crash, fire, injury, or loss of control.
“The contact owned a 2018 Toyota Highlander. The contact stated that while driving at 35 MPH, occupied with her children in the rear passenger seats, the contact was attempting to merge onto the intersection, and a state trooper failed to yield at 55-60 MPH vehicle crashed into the front driver's side of the vehicle, causing the whole front end of the vehicle to detach from the vehicle. The contact stated that no air bags were deployed in her vehicle. The contact stated that she and her children sustained injuries, however under direct legal advice, she cannot disclose this information. Medical attention was required. The contact stated that a police report was filed. The contact mentioned the vehicle was towed to a collision center where it was declared destroyed. The manufacturer was not notified of the failure. The approximate failure mileage was 140,000.”
Source recordEvidence: Limited confidence
The records describe a possible crash, fire, injury, or loss of control.
“A car hit me on the back passenger door. My car was pushed to the curb where I hit a tree and the air bags didn't go off. My dad was injured bad.”
Source recordEvidence: Limited confidence
The records describe a possible crash, fire, injury, or loss of control.
“I was traveling down the road, when a car hit my car in the back passenger door. My car was pushed onto the curb and it hit a tree. My car was totaled and it was a hit and run. The air bags didn't go off and my dad and I were hurt. I reported it to Toyota and the car was put on hold be the insurance company. There were no warning lights and the emergency stop didn't work. the car had 15000 on it and it was inspected in Jan. 2022.”
Source recordEvidence: Limited confidence
The records describe a possible crash, fire, injury, or loss of control.
“WE WERE INVOLVED IN A MOTOR VEHICLE ACCIDENT ON 01/25/2020 WHERE WE EXPERIENCED A FRONT IMPACT COLLISION, AND THE AIRBAGS DID NOT DEPLOY. WE WERE IN MOTION IN THE LEFT TURNING LANE OF A TWO LANE ROAD, THE ADVERSE VEHICLE PULLED OUT FROM A PARKING LOT ON THE RIGHT, CROSSED TWO LANES OF TRAFFIC RIGHT INTO THE FRONT OF OUR VEHICLE CAUSING US TO COLLIDE. THE FORCE OF THE COLLISION WAS SO HARD THAT THE ENGINE MOUNT ON THE TOP SIDE HAS BROKEN AWAY FROM THE ENGINE, I PROJECTED FORWARD AND MY GLASSES FLEW FROM MY FACE. MY WIFE AND I HAVE BUMPS AND BRUISES, ISSUES WITH OUR BACKS, SHOULDER AND WRIST PAIN. DURING THE IMPPACT THE AIRBAGS FAILED TO DEPLOY. THE INSURANCE ADJUSTER HAS DECLARED THE VEHICLE A TOTAL LOSS. WHEN WE SPOKE WITH THE BODY SHOP THEY STATED THAT THEY COULD NOT BELIEVE THAT THE AIRBAGS DID NOT GO OFF WITH THIS TYPE OF IMPACT.”
Source recordEvidence: Limited confidence
The records describe a possible crash, fire, injury, or loss of control.
“I WAS INVOLVED IN A MOTOR VEHICLE ACCIDENT ON 1/28/20 WHERE I SUSTAINED A DIRECT, FRONT IMPACT COLLISION, AND THE AIRBAGS FAILED TO DEPLOY. I WAS IN MOTION ON A CITY STREET, ACCELERATING FORWARD THROUGH A GREEN-LIT INTERSECTION WHEN A LARGE DODGE RAM TRUCK TURNED IN FRONT OF ME CAUSING OUR VEHICLES TO COLLIDE. THE IMPACT WAS SO HEAVY THAT IT CAUSED MY BODY TO PROJECT FORWARD AND UPWARDS. MY SON'S GLASSES FLEW OFF HIS FACE AND ALL CUPS IN CUP HOLDERS FLEW ACROSS THE CAR. MY SON COMPLAINED OF THE SEATBELT HURTING HIS SHOULDER, AND I SUSTAINED BRUISES ON MY LEGS AND ARMS. UPON THIS IMPACT, NO AIRBAGS WERE DEPLOYED. THIS CAR WAS DETERMINED BY THE ADJUSTER TO BE A TOTAL LOSS. THE INSURANCE INVESTIGATOR STATED HE WAS 'SHOCKED' THE AIRBAGS DID NOT DEPLOY ON SUCH A 'GNARLY' COLLISION. THE INSURANCE ADJUSTER REPORTED THAT HE WAS 'FLABBERGASTED' THE AIRBAGS DID NOT DEPLOY DUE TO THE SEVERITY OF THE IMPACT.”
Source recordEvidence: Limited confidence
The records describe a possible crash, fire, injury, or loss of control.
“Was hit in the side in passenger door, which pushed my car off the road and hit a tree head on going approximately 40 mph. NO Airbags deployed anywhere in the car. I took pictures of entire interior and also a video showing no airbag deployment. Police, fire and first responders and completely shocked that no airbags deployed. Injuries occurred, thank fully no life threatening. However had the airbags deployed as they should have, and why we chose to buy this vehicle in the first place, those injuries could have been minimalized. If you need any additional info, please let me know. Toyota needs to be made aware of this.”
Source recordEvidence: Limited confidence
The records describe a possible crash, fire, injury, or loss of control.
“I was involved In a rear collision that then pushed me into a front end collision. The airbags and seat belts did not deploy or lock.”
Source recordEvidence: Limited confidence
The records describe a possible crash, fire, injury, or loss of control.
“SUV WAS IN A CRASH AND HIT A TREE MID FRONT BUMPER WITH SIGNIFICANT DAMAGE TO THE FRONT OF SUV. DAMAGE APPEARS TO BE FROM THE FRONT PASSENGER COMPARTMENT FORWARD. DRIVER WAS WEARING SEATBELT AND NO AIRBAG DEPLOYED OF ANY KIND IN ANY AREA OF THE SUV. DRIVER HIT THE STEERING WHEEL AND WAS INJURED. VEHICLE WAS IN FORWARD MOTION AT AN UNKNOWN RATE OF SPEED . WAITING TO SEE IF SUV WILL BE A TOTAL LOSS VIA INSURANCE COMPANY. COMPONENT SYSTEM THAT APPEARS TO BE S CAUSE OF THIS SAFETY ISSUE IS THE AIR BAG SYSTEM.”
Source recordEvidence: Limited confidence
The records describe a possible crash, fire, injury, or loss of control.
“I WAS RECENTLY IN A VEHICLE ACCIDENT IN MY 2018 TOYOTA HIGHLANDER WITH THE PRE-COLLISION SYSTEM. THE PRE-COLLISION SYSTEM WAS WORKING WELL THROUGH OUT OUR TRIP BUT UNFORTUNATELY DID NOT WORK WHEN IT WAS MOST NEEDED. WE WERE INVOLVED IN A PILE UP ON INTERSTATE I-5 GOING AT LEAST 45MPH AND NOTICED THAT THE PRE-COLLISION SYSTEM THAT IS SO MUCH BEING ADVERTISED DID NOT WORK AT ALL. THERE WAS NO WARNING WHAT SO EVER AND DEFINITELY DID NOT BREAK ON IT'S OWN AS ADVERTISED. AT THE TIME OF THE HIT THE AIRBAGS DEPLOYED A LITTLE TO LATE AT LEAST THE PASSENGER ONE WHERE I WAS SITTING. I AM AWARE THAT WE SHOULD NOT RELY ON THOSE ITEMS BUT I SURE WISH IT WOULD HAVE WORKED THE WAY IT WAS INTENDED TO DO SO.”