2021 Subaru Outback reported problems

The records describe a problem worth checking before purchase.

“We are VERY concerned about the failure of some very important safety features of our 2021 Subaru Outback Touring Edition. We were involved in a bad car accident caused by a person under the influence who was in handcuffs when we were taken away by ambulance. As you can see by the photos, there was MAJOR damage to the other car and significant damage to ours. What is most concerning is the fact that NONE of the airbags deployed and the safety and security plan also failed - it did not call 911. I had to find my phone on the floorboard and call 911 myself. I am not sure if the insurance company will call it a total loss but I really don't think I want the car back BECAUSE of the failures of these very important safety features. I truly feel like Subaru has some explaining to do on this.”

The records describe a problem worth checking before purchase.

“The airbag light came on in my car even though the cars airbags have never deployed. The code that the scanner is bringing up is B1784. The description for this error is Right front occupant detection sensor collision detection, Subaru has a safety recall for this exact issue for this exact year and type of car but are stating my vin does not have the recall. I have contacted them and they stated there is nothing they can do for me to fix this recall because my car's vin is not showing to have this recall.”

The records describe a problem worth checking before purchase.

“The contact owns a 2021 Subaru Outback. The contact received notification of NHTSA Campaign Number: 24V227000 (Air Bags); however, the part to do the recall repair was unavailable. The dealer was contacted. The dealer confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.”

The records describe a problem worth checking before purchase.

“The contact owns a 2021 Subaru Outback. The contact received notification of NHTSA Campaign Number: 24V227000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.”

The records describe a problem worth checking before purchase.

“The contact owns a 2021 Subaru Outback. The contact received notification of NHTSA Campaign Number: 24V227000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.”

The records describe a problem worth checking before purchase.

“The contact owns a 2021 Subaru Outback. The contact received notification of NHTSA Campaign Number: 24V227000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.”

The records describe a problem worth checking before purchase.

“My vehicle is equipped with EYESIGHT. I was driving to my home after work at night and suddenly the infotainment system screen went blank; including Braking Assist, Adaptive Cruise control, Lane assist, Emergency Braking etc including Navigation, also the HVAC shut off and EYESIGHT that controls these as well, shut off. It was suffocating in the car due to no A/C and thusf I tried to pull over at a remote text-stop place and tried restarting the car but in vain. All screens were dark, no warm air, I couldn’t see what direction I was driving to, as well as I solely relied on navigation. I brought this car for it’s safety features and warmth in this cold temperature in UPSTATE NY and this happened. I waited for 20 mins, charged my phone for only 4-5% with a fellow citizen who was waiting there as well and checked online just to see a lot of people reported the same issue with 2021 Subarus with EYESIGHT. And there is NO way one can fix it. I tried contacting the dealer but in vain. I am afraid that if this would happen again, I wouldn’t be in a situation to face this scary experience.”

The records describe a problem worth checking before purchase.

“This 021' outback XXX purchased in 023'/ 24k Mi Freehold subaru. freehold NJ 'if purchased new would've been on the desk of a local lemon law attorney by now. Over the few years the lock unlock function of key fobs stubbornly, randomly & repeadedly dont work. Freehold subaru saw no problem. Front passenger window months ago wouldn't go up. Freehold subaru supposed repaired at a cost to me. Recent cold weather with a brand new battery of 6 Mos old rendered the car unable to start or boost. Vehicle towed to Freehold tire center st freehold NJ, replaced a $400 battery. brought the 6 mo. old battery back to auto zone who load tested and advised nothing Wrong w battery? Not to mention the sub standard BS feature of coming to a stop, foot on brake & engine stopping-starting when proceeding? this is something of concern of being rolled over by an approaching truck in the rear of this 021' outback because 3 times when stopping at a red light the engine shut off and when proceeding, foot off the brake the engine wouldn't re-start & all the indicators on instrument cluster lit up, had to restart the car. Recent event where my wife, [XXX] old legally disabled- primary driver comes out of a store, starts the outback, puts in reverse to back out of a spot and the car dies. This vehicle is being brought into Freehold subaru south st. Freehold NJ Tues morning Apr. 21st 026' south st and is not being picked up due to it being unsafe to operate. Until all the issues are corrected. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)”

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“While slowly backing out of a parking space, the vehicle suddenly accelerated on it's own - I do not recall pressing on the accelerator but the engine surged and the vehicle rapidly reversed and struck 4 other parked cars. It felt as if the accelerator became stuck and would not respond to braking. No warning light or dashboard alerts appeared. Subaru eyesight and adaptive cruise control were not engaged at the time. There was no known obstruction under the petals. This felt like a serious malfunction and could have caused serious injury. I am reporting this in case it is part of a wider issue affecting this model and because i see that there are multiple complaints to you about sudden unintended acceleration, especially during low speed maneuvers like backing out a parking space.”

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“Thermo Control Valve Failure- Contact Subaru of Cherry Hill, NJ for Inspection 177,4XX Miles P26A5 code Check engine Light on, Disabled Safety Systems (Eyesight System), Car may have overheated if not pulled over and turned off. Part of warranty extension but did not qualify due to mileage.”

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“The failure involves the engine (powertrain), which was under warranty. The vehicle has experienced four catastrophic engine failures resulting in sudden loss of power, including at highway speeds (65–75 mph). The most recent failure also involved an oil-saturated catalytic converter. These failures occurred between 06/25/2024 and 03/16/2026. During this ~629-day period, the vehicle was only in my possession for about 184 days, as it remained at the dealership for diagnosis, repairs, and repeated engine replacements. The issue remains unresolved. The vehicle is currently in my possession, available for inspection, and is not being driven due to safety concerns. All failures occurred during normal driving and caused sudden loss of power with no prior warning, leaving the vehicle inoperable and stranded. This created a significant safety risk due to inability to maintain speed or safely merge, increasing the likelihood of rear-end collisions. The failures have been confirmed by an authorized Subaru dealership, with multiple engine replacements performed under warranty and most recently as a goodwill repair. Both the dealership and Subaru of America have acknowledged they cannot determine the root cause. The dealership’s Operations Director stated the vehicle is not safe and he would not allow his family to drive it. The vehicle has been inspected multiple times by the dealership and Subaru of America. However, no inspection reports, diagnostic data, or detailed findings have been provided despite repeated requests. Additional issues (including a broken axle and oil-saturated catalytic converter) were only identified during a third inspection after being missed previously. Requests for explanation were not answered, and further details were withheld as “internal.” There were no warning indicators prior to the first three failures. During the fourth, a temperature warning appeared only seconds before failure.”

The records describe a problem worth checking before purchase.

“The contact owns a 2021 Subaru Outback. The contact stated that while idling at a red traffic light, the vehicle lurched forward twice and struck the rear end of another vehicle twice. Several unknown warning lights were illuminated upon impact. The air bags did not deploy. There was no injury sustained. A Police report was not filed. Both the contact and her husband were able to drive away from the scene. The contact's vehicle sustained damage. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and advised the contact that a field technician would be sent to retrieve information from the EDR. The failure mileage was approximately 30,800.”

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“Wheel bearings failed at 55k miles , 5.25 years”

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“Purchased used with just over 60k miles & have had less than a year. Vehicle still under 80k miles. Told transmission needs replaced but found service records from previous owner which shows fuel pump replaced twice at about 20k mile intervals & I am just under 20k miles past previous pump replacement. Vehicle does not run at the moment & warranty company refusing to help.”

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“This bulletin announces the extended warranty coverage for the Thermo Control valve (TCV) used the the models listed. The coverage will be extended to (15) fifteen years / 150,000 miles. ”

The records describe a problem worth checking before purchase.

“This bulletin announces the extended warranty coverage for the Thermo Control valve (TCV) used the the models listed. The coverage will be extended to (15) fifteen years / 150,000 miles. ”

The records describe a problem worth checking before purchase.

“This bulletin announces the extended warranty coverage for the Thermo Control valve (TCV) used the the models listed. The coverage will be extended to (15) fifteen years / 150,000 miles. ”

The records describe a problem worth checking before purchase.

“This announcement is in regard to settlement in a class action lawsuit for vehicles that will receive a limited warranty extension for original equipment Subaru windshields experiencing a qualifying crack. ”

The records describe a problem worth checking before purchase.

“This announcement is in regard to settlement in a class action lawsuit for vehicles that will receive a limited warranty extension for original equipment Subaru windshields experiencing a qualifying crack. ”

The records describe a problem worth checking before purchase.

“This announcement is in regard to settlement in a class action lawsuit for vehicles that will receive a limited warranty extension for original equipment Subaru windshields experiencing a qualifying crack. ”

The records describe a problem worth checking before purchase.

“As part of Subaru's dedication to customer satisfaction, Subaru of America, Inc. (SOA) is announcing a Warranty Extension of the New Vehicle Limited Warranty coverage for the CP1 & Gen 3.1 Infotainment head units for the models listed. ”

The records describe a problem worth checking before purchase.

“As part of Subaru's dedication to customer satisfaction, Subaru of America, Inc. (SOA) is announcing a Warranty Extension of the New Vehicle Limited Warranty coverage for the CP1 & Gen 3.1 Infotainment head units for the models listed. ”

The records describe a problem worth checking before purchase.

“As part of Subaru's dedication to customer satisfaction, Subaru of America, Inc. (SOA) is announcing a Warranty Extension of the New Vehicle Limited Warranty coverage for the CP1 & Gen 3.1 Infotainment head units for the models listed. ”

The records describe a problem worth checking before purchase.

“In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Warranty coverage for the Front Windshield used in the above listed models and model years from three (3) years / 36,000 miles to eight (8) years / 100,000 miles (whichever comes first). If a customer experiences windshield damage, inspect the damage as per the guidelines supplied in this bulletin to confirm if the damage is covered under the Warranty Extension. ”

The records describe a problem worth checking before purchase.

“In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Warranty coverage for the Front Windshield used in the above listed models and model years from three (3) years / 36,000 miles to eight (8) years / 100,000 miles (whichever comes first). If a customer experiences windshield damage, inspect the damage as per the guidelines supplied in this bulletin to confirm if the damage is covered under the Warranty Extension. ”

The records describe a problem worth checking before purchase.

“In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Warranty coverage for the Front Windshield used in the above listed models and model years from three (3) years / 36,000 miles to eight (8) years / 100,000 miles (whichever comes first). If a customer experiences windshield damage, inspect the damage as per the guidelines supplied in this bulletin to confirm if the damage is covered under the Warranty Extension. ”

The records describe a problem worth checking before purchase.

“This announcement is in regard to the warranty extension initiated for windshields for the models listed. ”

The records describe a problem worth checking before purchase.

“This announcement is in regard to the warranty extension initiated for windshields for the models listed. ”

The records describe a problem worth checking before purchase.

“This announcement is in regard to the warranty extension initiated for windshields for the models listed. ”