Before you buy
Use this beside the car or give it to a mechanic. These checks come from problems in the records we reviewed. They do not replace a full used-car inspection.
Mark each check as you go. Your notes stay on this device.
Saved on this device. The shared link never includes a VIN.
Use these notes with a full inspection. A serious warning sign can be enough to walk away.
Ask the inspector to test the named system and note any warning lights, noises, leaks, or stored codes.
Electrical System owner reports: 3 reviewed owner reports for this model year mention electrical system.
Passes when: No matching symptom during inspection
Ask the inspector to test the named system and note any warning lights, noises, leaks, or stored codes.
Power Train owner reports: 8 reviewed owner reports for this model year mention power train.
Passes when: No matching symptom during inspection
Ask the inspector to test the named system and note any warning lights, noises, leaks, or stored codes.
Visibility/Wiper owner reports: 3 reviewed owner reports for this model year mention visibility/wiper.
Passes when: No matching symptom during inspection
Ask the inspector to test the named system and record the result.
Manufacturer warranty extension: Denso low pressure fuel pump warranty extension.
Passes when: No matching symptom during inspection
Ask the inspector to test the named system and record the result.
Manufacturer warranty extension: As part of Subaru's dedication to customer satisfaction, Subaru of America, Inc.
Passes when: No matching symptom during inspection
Owner reports are bound to model year 2020.
Warning signs: 3 reviewed owner reports for this model year mention electrical system.
Good signs: No matching symptom during inspection · Service history addresses the named condition
Owner reports are bound to model year 2020.
Warning signs: 8 reviewed owner reports for this model year mention power train.
Good signs: No matching symptom during inspection · Service history addresses the named condition
Owner reports are bound to model year 2020.
Warning signs: 3 reviewed owner reports for this model year mention visibility/wiper.
Good signs: No matching symptom during inspection · Service history addresses the named condition
Official record covers model years 2018 through 2020.
Warning signs: Denso low pressure fuel pump warranty extension.
Good signs: No matching symptom during inspection · Service history addresses the named condition
Official record covers model years 2019 through 2022.
Warning signs: As part of Subaru's dedication to customer satisfaction, Subaru of America, Inc.
Good signs: No matching symptom during inspection · Service history addresses the named condition
The records describe a problem worth checking before purchase.
“While driving 2020 Crosstrek Hybrid, the dashboard lights suddenly flashed and then engine stalled, leaving me with no brakes and no steering. I rolled through straight through an intersection with four stop signs and I could not stop. Luckily no one was driving or walking at the time. I couldn't start car, even with a jump start. I bought a new Interstate battery with higher specs. Three days later the same thing happened, the car stalled while driving just about to park. The dashboard lights also flashed and I saw Hybrid System this time. Car was towed to the dealer and there was a huge amount of corrosion with the electrical system underneath the car. Previously, four times this winter the car batter was completely dead after being parked in a garage and twice in a parking lot. I was told by a mechanic who gave me a jump start that there's a parasitic drain somewhere.”
The records describe a problem worth checking before purchase.
“DEFECT DESCRIPTION My 2020 Subaru Crosstrek has been diagnosed with diagnostic trouble code P2757 (Torque Converter Clutch Pressure Control Solenoid Control Circuit Performance), which my authorized Subaru 802 Subaru retailer in Vermont has confirmed is caused by a defective CVT Control Valve Body. Subaru of America has acknowledged this exact defect in Technical Service Bulletin 16-156-25R (revised 10/28/25), which explicitly covers the 2013–2021MY Crosstrek 2.0L (FB20 engine, TR580 CVT) and prescribes replacement of the CVT Control Valve Body with an updated design incorporating an improved valve sleeve. This bulletin confirms that Subaru is aware of the design flaw in the original valve body and has developed a permanent engineering fix. WARRANTY EXTENSION DISPARITY Subaru of America issued a CVT Warranty Extension on June 30, 2025 (Retailer Bulletin 16-155-25R, revised 07/14/25) extending CVT coverage from the original 5 years/60,000 miles to 10 years/100,000 miles for certain 2019–2020MY vehicles. However, the 2020 Crosstrek equipped with the FB20 engine and TR580 CVT was specifically excluded from this extension, despite: 1. The 2019 Crosstrek (identical FB20/TR580 drivetrain) being included in the extension. 2. The 2020 Impreza (identical FB20/TR580 drivetrain) being included in the extension. 3. TSB 16-156-25R explicitly listing the 2020 Crosstrek as an affected vehicle with the same valve body defect. This exclusion appears arbitrary and inconsistent. Owners of the 2020 Crosstrek are being denied warranty coverage for a documented design defect that Subaru has acknowledged and corrected through a TSB, and for which owners of vehicles with the identical powertrain (same engine, same CVT) are receiving extended warranty protection. SAFETY CONCERN DTC P2757 indicates a failure in the torque converter clutch pressure control circuit. This defect can result in unexpected transmission behavior including hesitation, shuddering, loss of power delivery”
The records describe a problem worth checking before purchase.
“6-8in windshield crack on passenger side, near the bottom just above defrost vents. No apparent trauma to the windshield in that area. No indication that there was a crack forming otherwise; appeared seemingly overnight. Have not yet reported to insurance, dealer, or mfg. I have seen that there was a class action settled recently regarding some Subaru windshields cracking without warning so this may be a known issue. Car is available for inspection upon request.”
The records describe a problem worth checking before purchase.
“Denso low pressure fuel pump warranty extension. ”
The records describe a problem worth checking before purchase.
“As part of Subaru's dedication to customer satisfaction, Subaru of America, Inc. (SOA) is announcing a Warranty Extension of the New Vehicle Limited Warranty coverage for the CP1 & Gen 3.1 Infotainment head units for the models listed. ”
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