Electrical System:Ignition:Anti-Theft:Immobilizer/Proximity:Key/Sender safety campaign
official recall record
The cited record is bound to model year 2020; no broader incidence claim is made.
- Symptom
- Nissan North America, Inc.
- Why it matters
- The official record describes a potential crash, fire, injury, or loss-of-control consequence.
Observed complaint mileage band; not an incidence probability
Reported onset roughly 28,000–28,000 mi (median 28,000 mi).
Onset band unknown.
Based on 1 usable report (9 censored). Complaint mileage is an observed report band, not a population incidence estimate.
What to inspect
- Check the VIN for open NHTSA actions, then ask the inspector to test the named system and document the result.
Pro check: Independent pre-purchase inspection.
Mitigation
- Verify the campaign status by VIN and retain the completion receipt if the remedy was performed.
Verified remedy: Dealers will insert a spacer into the key slot of the jackknife key, free of charge. Interim notification letters notifying owners of the safety risk were mailed March 29, 2023. Owner notification letters are expected to be mailed August 30, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R22C5.
1 evidence receiptShow ▾Hide ▴
The official record describes a potential crash, fire, injury, or loss-of-control consequence.
“Nissan North America, Inc. (Nissan) is recalling certain 2014-2020 Rogue and 2017-2022 Rogue Sport vehicles equipped with a jackknife style ignition key. The jackknife key may collapse into a folded position while driving. Driver contact with a key in the collapsed position could inadvertently shut off the vehicle while driving, increasing the risk of a crash. Additionally, if the vehicle shuts off while driving, the air bags may not deploy in a crash as intended, increasing the risk of injury. Dealers will insert a spacer into the key slot of the jackknife key, free of charge. Interim notification letters notifying owners of the safety risk were mailed March 29, 2023. Owner notification letters are expected to be mailed August 30, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R22C5.”