Electrical System owner reports: Subaru Outback years in the records

The records describe a problem worth checking before purchase.

“My vehicle is equipped with EYESIGHT. I was driving to my home after work at night and suddenly the infotainment system screen went blank; including Braking Assist, Adaptive Cruise control, Lane assist, Emergency Braking etc including Navigation, also the HVAC shut off and EYESIGHT that controls these as well, shut off. It was suffocating in the car due to no A/C and thusf I tried to pull over at a remote text-stop place and tried restarting the car but in vain. All screens were dark, no warm air, I couldn’t see what direction I was driving to, as well as I solely relied on navigation. I brought this car for it’s safety features and warmth in this cold temperature in UPSTATE NY and this happened. I waited for 20 mins, charged my phone for only 4-5% with a fellow citizen who was waiting there as well and checked online just to see a lot of people reported the same issue with 2021 Subarus with EYESIGHT. And there is NO way one can fix it. I tried contacting the dealer but in vain. I am afraid that if this would happen again, I wouldn’t be in a situation to face this scary experience.”

The records describe a problem worth checking before purchase.

“This 021' outback XXX purchased in 023'/ 24k Mi Freehold subaru. freehold NJ 'if purchased new would've been on the desk of a local lemon law attorney by now. Over the few years the lock unlock function of key fobs stubbornly, randomly & repeadedly dont work. Freehold subaru saw no problem. Front passenger window months ago wouldn't go up. Freehold subaru supposed repaired at a cost to me. Recent cold weather with a brand new battery of 6 Mos old rendered the car unable to start or boost. Vehicle towed to Freehold tire center st freehold NJ, replaced a $400 battery. brought the 6 mo. old battery back to auto zone who load tested and advised nothing Wrong w battery? Not to mention the sub standard BS feature of coming to a stop, foot on brake & engine stopping-starting when proceeding? this is something of concern of being rolled over by an approaching truck in the rear of this 021' outback because 3 times when stopping at a red light the engine shut off and when proceeding, foot off the brake the engine wouldn't re-start & all the indicators on instrument cluster lit up, had to restart the car. Recent event where my wife, [XXX] old legally disabled- primary driver comes out of a store, starts the outback, puts in reverse to back out of a spot and the car dies. This vehicle is being brought into Freehold subaru south st. Freehold NJ Tues morning Apr. 21st 026' south st and is not being picked up due to it being unsafe to operate. Until all the issues are corrected. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)”

The records describe a problem worth checking before purchase.

“While slowly backing out of a parking space, the vehicle suddenly accelerated on it's own - I do not recall pressing on the accelerator but the engine surged and the vehicle rapidly reversed and struck 4 other parked cars. It felt as if the accelerator became stuck and would not respond to braking. No warning light or dashboard alerts appeared. Subaru eyesight and adaptive cruise control were not engaged at the time. There was no known obstruction under the petals. This felt like a serious malfunction and could have caused serious injury. I am reporting this in case it is part of a wider issue affecting this model and because i see that there are multiple complaints to you about sudden unintended acceleration, especially during low speed maneuvers like backing out a parking space.”