2020
Evidence supports proceeding with a normal independent inspection.
3 reviewed 2020 configurations exist; the model-year authority does not guess which one a buyer has.
Reviewed issue applicability
15-251-19: This Service Information Bulletin Provides Additional Diagnostics To Follow When Addressing A Telematics-Related Dtc B2a16. In Most Cases I safety campaign: affected Subaru Crosstrek years
The cited record is bound to model year 2020; no broader incidence claim is made. This list reflects reviewed applicability only. It does not claim every vehicle is affected.
Years in the published dossier
What to inspect
- 1Check the VIN for open NHTSA actions, then ask the inspector to test the named system and document the result.
Exact evidence receipts
clm_subaru-crosstrek-2020-tsb-nhtsa-mc-10165548-15-251-19-2020-obs-201022020 Subaru CrosstrekEvidence: Medium confidence
The official record identifies a condition that deserves candidate-specific inspection and record verification.
“This Service Information Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16. In most cases involving this DTC, the following scenario(s) occur: ⢠When trying to use the remote engine starter (RES) feature through Telematics (STARLINK / My Subaru app) the request is unsuccessful and the red Telematics indicator lamp illuminates. ⢠The customer takes their vehicle to the Retailer and the Technician finds the only code stored to be B2A16 in the DCM. ⢠The Technician diagnoses the DTC per the applicable Service Manual trouble tree and replaced the DCM.”