Power Train owner reports: Nissan Sentra years in the records

The records describe a problem worth checking before purchase.

“DRIVING ON FREEWAY LESS THAN 35 MPH, CAR MADE LOUD NOISE FOR 1-2 MINUTES AT SAME TIME I FELT UNDER FLOOR BOARD SOMETHING PULLING. I TRIED TO SLOW DOWN, BRAKES DIDN'T WORK. I REAR ENDED A CAR. THE CAR GEAR SHIFT POPPED INTO REVERSE; I PRESSED HARDER ON BRAKES & THEY FINALLY WORKED. I NOTICED A BIG LIGHT ON THE DASHBOARD SAYING 'MALFUNCTION, CHECK OWNERS MANUAL' THERE WAS A GRAY SYMBOL NEAR THESE WORDS. INSIDE THE SPEEDOMETER CIRCLE THAT SAME SYMBOL APPEARED IN BRIGHT YELLOW. AT SOME POINT WITHIN AN HOUR 2 MORE YELLOW SYMBOLS APPEARED ON THE FAR LEFT OF THE DASH, A YELLOW TRIANGLE WITH AN EXPLANATION POINT, AND A CAR WITH 2 CURVED LINES BEHIND THE BACK TIRES. WHEN THE CAR WAS RETURNED TO THE DEALERSHIP I PURCHASED IT FROM, THE STAFF IMMEDIATELY ATTEMPTED TO BLAME ME FOR THE INCIDENT'ASKING WHY DIDN'T I BRING THE CAR IN FOR SERVICE? AND THAT I HAVE TO GET A RENTAL CAR AND MY CAR REPAIR THROUGH MY INSURANCE COMPANY. HE PUSHED THE IDEA OF GETTING THE CAR REPAIRED. I STATED I JUST BARELY GOT THE CAR 3-4 WEEKS AGO BRAND NEW. I LEFT THE CAR TO BE CHECKED BY SERVICE DEPARTMENT. THE NEXT DAY THE SERVICE MANAGER DENIED ANY MALFUNCTION SAYING THERE WASN'T ANY CURRENT CODES JUST PAST CODES; I ASKED WHAT THAT MEANT HE SAID A BRAKE SENSOR AND SOME OTHER DATA I DIDN'T COMPREHEND. HE SAID GET MY INSURANCE TO FIX THE CAR. I SAID NO SIR, I WANT MORE INFORMATION ON WHY THE CAR MALFUNCTION FIRST. ONCE I EXPLAIN TO HIM AGAIN WHAT HAPPENED HE SAID HE WOULD HAVE HIS FORMAN CHECK OUT THIS CAR THE NEXT MORNING; HOWEVER LESS THAN AN HOUR THE SERVICE MANAGER ME BACK TO SAY HE TALKED TO A FIELD TECH ENGINEER AND WAS ADVISED THAT I HAD A RIGHT TO CALL NISSAN CORP TO MAKE A REPORT. I WENT BY SRVC DPT TO GET SOMETHING, THEY TRIED TO GET TO TAKE/REPAIR MY CAR. I DIDN'T. ONCE I SPOKE TO NISSAN CORP THEY SAID IT TAKE 6-8 WEEKS FOR INVESTIGATION ETC TO BE COMPLETED AND FOR ME NOT TO GET CAR REPAIRED.”

The records describe a problem worth checking before purchase.

“I am filing this complaint against Nissan North America due to a recurring transmission failure in my 2019 Nissan Sentra VIN#: [XXX] . Timeline of Events: Initial Purchase: November 2022 (61,000 miles). First Failure: September 2023 (~75,000 miles). Nissan replaced the transmission under the extended CVT warranty (84 months/84,000 miles) established by the Martinez v. Nissan class action settlement. Second Failure: March 2026 (109, 497 miles). The replacement unit has failed after only 31,000 miles of use. Nissan will not cover the repairs due to the mileage being out of warranty. The estimated cost per McGrath Nissan Dealer is $8,000, I am unable to afford this service so the car was towed back to my home until able to get resolution. Issues with Nissan’s Resolution Process: Premature Part Failure: The transmission installed by Nissan in 2023 should have a reasonable life expectancy beyond 31,000 miles. A secondary failure this soon suggests a defective replacement part or improper initial repair. Safety: Luckily, my husband was stopped at a traffic light when the transmission failed. However, had to receive help to push the vehicle out of the busy intersection. There was no warning message displayed on the dashboard prior to this incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)”

The records describe a problem worth checking before purchase.

“The contact owns a 2019 Nissan Sentra. The contact stated that while driving at an undisclosed speed, the vehicle lost automotive power. There were several unknown warning lights illuminated. The contact pulled over and restarted the vehicle. The contact stated that the transmission had previously been replaced twice. The vehicle was taken to an independent mechanic, who determined that the transmission needed to be replaced for the third time. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 138,000.”