Steering owner reports: Nissan Rogue years in the records

The records describe a possible crash, fire, injury, or loss of control.

“WHILE TURNING ON AN OFF RAMP THE STEERING GAVE OUT AND LOCKED, CAUSING THE CAR TO DRIVE DIRECTLY INTO THE GUARD RAIL. YES THE CAR WAS MOVING BUT STEALTHILY AS I SLOWED DOWN TO MAKE THE TURN. THE CAR WAS THROWN FROM THE LEFT GUARD RAIL TO THE RIGHT SIDE CAUSING EXTENSIVE DAMAGE AND NO AIRBAG DEPLOYED IN THE EVENT OF THIS CRASH. THE CAR WAS NO LONGER ABLE TO MOVE FROM SUCH A DRASTIC ACCIDENT AND YET IT WAS NOT ENOUGH FOR THE AIRBAGS TO EVEN ATTEMPT TO SAVE OUR LIVES. THERE WERE KIDS IN THE CAR! THANK THE HEAVENS WE WERE ABLE TO GET OUT OF THE WRECK ALIVE. ONE WHEEL WAS TURNED INWARD AS IT ATTEMPTED TO TURN WHILE THE RIGHT FRONT WHEEL STAYED STRAIGHT. IT WAS A NIGHTMARE AND WE ARE ALL STILL SHAKEN UP BY THIS.”

The records describe a possible crash, fire, injury, or loss of control.

“TL* THE CONTACT RENTED A 2018 NISSAN ROGUE. WHILE DRIVING APPROXIMATELY 10 MPH THROUGH A PARKING LOT, THE FRONT DRIVER'S SIDE WHEEL MADE CONTACT WITH THE SIDE OF A CURB. AFTER MAKING CONTACT WITH THE CURB, THE VEHICLE SUDDENLY ACCELERATED TO APPROXIMATELY 80 MPH. DURING THE INCIDENT, THE VEHICLE MADE A SHARP 90 DEGREE TURN AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE CRASHED INTO A COMMERCIAL BUILDING. THE VEHICLE PENETRATED THE WALL AND STOPPED INSIDE THE BUILDING. BOTH THE DRIVER AND FRONT PASSENGER SUFFERED HEAD AND NECK INJURIES, WHICH REQUIRED MEDICAL TREATMENT. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AWAY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN. *DT *TR *BF 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB”

The records describe a possible crash, fire, injury, or loss of control.

“I was driving on the expressway when my car started shaking and a malfunction message came on. My steering then started to steer only to the left and the car would not allow me to control the steering any longer. I hit the median wall, did a 360 and was facing the opposite direction of traffic. The door initially would not unlock to let me out. I kept trying in a panic and all of a sudden they unlocked for me to get out. My car was totaled out by my insurance company.”