Service Brakes owner reports: Jeep Grand Cherokee years in the records

The records describe a possible crash, fire, injury, or loss of control.

“The contact owned a 2019 Jeep Grand Cherokee. The contact received NHTSA Campaign Number: 22V426000 (Service Brakes, Hydraulic). The contact stated while driving at an undisclosed speed, the vehicle directly in front stalled inadvertently causing the contact to abruptly depress the brake pedal. The contact stated while depressing the brake pedal, it failed to function causing the contact to crash with the vehicle in front. The vehicle was occupied by the contact and her son. The air bags deployed causing injury to both arms, right shoulder, and legs to the contact as well as causing her son emotional PTSD. The contact received medical attention via an Emergency Room. The contact stated the front driver-side door as well as the steering wheel were punctured. No injuries were reported for the other driver however their rear driver-side bumper was dented. A Police report was filed. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 36,000.”

The records describe a possible crash, fire, injury, or loss of control.

“Our office has received several notices for a recall on this vehicle regarding the Anti-lock Brake system module. The first notice was post marked 6/3/24 with recall code Z48/NHTSA 22V-426. The second notice was for a 94B/NHTSA 24V-838 recall postmarked 12-4-2024 and another employee took it in to a dealership on 2-12-2025 to be repaired. We have received two more notices, one in January 2026 and another in April 2026 with the same recall code. I called the dealership both times and they claimed both times, to not have parts for the recall. This is a federal vehicle used for public service work. We would like to get this resolved so that we do not have any safety issues in the workplace.”

The records describe a possible crash, fire, injury, or loss of control.

“The contact owns a 2019 Jeep Grand Cherokee. The contact stated that the vehicle was taken to a local dealer and repaired under NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulic). Prior to the appointment, the vehicle had no warning lights or mechanical failures. Following the recall repair, the instrument panel displayed several warning lights, including 4WD and traction control, which were illuminated, and the message “Service ESC” was displayed. The dealer denied responsibility for the failures. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 93,000.”

The records describe a possible crash, fire, injury, or loss of control.

“The contact owns a 2019 Jeep Grand Cherokee. The contact stated that the brake light failed to turn off. The service, seat belt, brake, and air bag warning lights were illuminated. The buzzer and lights were making a continuous sound. The local dealer was contacted, and the ABS module was replaced. The dealer informed the contact that there was no recall associated with the VIN or the failure. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 72,000.”