Electrical System owner reports: Honda Odyssey years in the records

The records describe a possible crash, fire, injury, or loss of control.

“The infotainment screen randomly shuts off and displays the errors "Network communication lost" and "MOST Net Off". This has happened numerous times while in the middle of backing up and using the backup camera that normally displays on that screen. We took it to the dealership for repairs of the problem in 2025 and after changing a wiring harness, the screen itself, and then the harness again, they thought they had fixed it but the issue continued to happen and has increased in frequency since then. Honda has a recall that includes our model (NHTSA Recall No. : 23V-431) but we were apparently not included in it and their press release on it estimates 50% of vehicles of the year and model are affected. It's unclear what arbitrary data was used to determine effected vehicles but it's obvious by the amount of discourse about it online that it affects more than their initial estimate. Many people, like us, have tried to have it repaired at a dealership to no avail.”

The records describe a possible crash, fire, injury, or loss of control.

“COMPONENT/SYSTEM: The infotainment/audio head unit and instrument display, which communicate over the vehicle's MOST (Media Oriented Systems Transport) fiber-optic network via FAKRA connectors. The vehicle is available for inspection on request. FAILURE: While driving, the center display and Carplay screen spontaneously reboot and show "Network Communication Lost." During these events I intermittently lose the rearview backup camera and other display functions and navigation as well as communication. The failures are intermittent, happen more often over bumps, and sometimes at startup, and even during smooth road conditions. SAFETY RISK: Losing the rearview camera is a hazard when backing up, and having the instrument/infotainment display reboot while driving is distracting and removes information the driver relies on constantly. CONFIRMED BY A DEALER: Yes, repeatedly. The manufacturer issued a safety recall (Recall 23-047, "MOST FAKRA service cables"), which a franchised dealer performed in May 2024, replacing MOST network components. About 15 months later, the same defect returned; the dealer found the audio-unit connection was not secured, reseated it, and confirmed the wiring had proper continuity (ruling out rodent or wire damage). The dealer otherwise offered only workarounds - an aftermarket Bluetooth adapter and recording video of the failure - not a durable repair. The issue still persists. INSPECTED BY MANUFACTURER: The manufacturer-directed recall remedy was performed by the dealer; there has been no police or insurance inspection. WARNING MESSAGES: Yes - a "Network Communication Lost" message accompanies each reboot. The problem was present before and after the May 2024 recall and had clearly recurred by mid-2025. KEY POINT: This is a failed safety-recall remedy. Recall 23-047 was performed at about 29,000 miles and the same defect returned by about 36,700 miles - a failure within roughly 7,600 miles. It persists today.”

The records describe a possible crash, fire, injury, or loss of control.

“My 2021 Honda Odyssey Touring has experienced a severe engine stalling defect that creates an immediate traffic hazard. On multiple occasions during warm weather conditions, the Auto Idle-Stop system has engaged at a stoplight, but the vehicle completely failed to restart automatically when pressing the accelerator. Instead, the engine completely stalled out mid-drive, leaving the vehicle stranded in active traffic and requiring a manual cycle of the ignition button to turn back over. There were no dashboard warning lamps, error messages, or check engine lights prior to the engine stalling. The vehicle was taken to an authorized dealership (Honda of Middleburg Heights) for an emergency safety evaluation. The certified technician physically tested the starting system and explicitly confirmed the physical hardware failure on the invoice, stating: "The starter motor can be heard cranking slower than usual during start up. Recommend replacing the starter motor and relays." Despite this official mechanical diagnosis of a failing starter component causing an immediate traffic stall, regional management issued a flat refusal of coverage because my specific VIN was omitted from the automated database recall screens for Service Bulletins A23-008 and A23-010. I am filing this complaint to ensure federal investigators document this rigid VIN exclusion loop under the active NHTSA Engineering Analysis EA25004.”

The records describe a possible crash, fire, injury, or loss of control.

“In mid-March 2026, the power tailgate on my [year] Honda Odyssey lost power entirely. It does not respond to the key fob, the tailgate button, or the dashboard button — it will not open or close by any control. I personally inspected the tailgate area and found corrosion and rust present, consistent with prior water intrusion. I have since learned that this is a widely reported issue among 2018–2021 Honda Odyssey owners, and that a class action lawsuit ([XXX] v. American Honda Motor Co., Inc., filed in the U.S. District Court for the Central District of California) alleges a defect in rear body seam seals that lets water leak into the power tailgate control module, causing it to fail. The symptoms and physical evidence I found match those described by other owners and in the litigation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)”

The records describe a possible crash, fire, injury, or loss of control.

“When stopping at an intersection the engine fails to restart after stopping due to the auto start/stop feature. The car tries to start and stalls and dies, and must be completely turned off before it will restart. This has happened 5-6 times now. There are no warning lights on the dash.”

The records describe a possible crash, fire, injury, or loss of control.

“What component or system failed or malfunctioned, and is it available for inspection upon request? The Auto Start/Stop function only works intermittently on our 2021 Honda Odyssey. Occasionally, when the Auto Start/Stop function does shut off the engine when the vehicle is at a complete stop, the engine fails to restart on its own. The vehicle is available for inspection upon request. How was your safety or the safety of others put at risk? This malfunction occurs intermittently and without warning when the vehicle is at a complete stop in traffic. The vehicle cannot be driven under its own power in this condition, often leaving it disabled in a traffic lane with other vehicles stuck behind and/or passing by at normal travel speeds. As such, it endangers both the occupants of my vehicle and the other vehicles in the vicinity. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. My local Honda dealership acknowledged the problem and completed a PGM-FI software update. However, this update did not correct the issue, and Honda refuses to take financial responsibility for the repairs necessary to correct the problem. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes. The following timeline details my interactions with my local Honda dealership regarding this issue: 4/13/23 - The dealership inspected the vehicle and claimed the Auto Start/Stop system was "operating as designed"; 9/6/24 - The dealership completed a PGM-FI update as directed by a Honda product update campaign; 2/12/26 - The dealership inspected the vehicle, suggested battery replacement (which tested good on 3/3/26), and if still not corrected, advised replacement of the starter at my expense. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The problem has occurred without notice since purchase on 3/11/21.”

The records describe a possible crash, fire, injury, or loss of control.

“System crackles through the speakers and infotainment system shuts down completely. It may or may not reboot.. Most recently the screen was completely unresponsive, the radio would not turn off manually, and it did not turn off when the car turned off and the door was opened. Occurrence is random. The system may work fine for a few months and then crash multiple times daily and then go back to working normal again for a few months.”

The records describe a possible crash, fire, injury, or loss of control.

“Leaking from the roof and tail gate caused the electronic control modules in the sliding door and rear gate to fail.”