Steering owner reports: Honda Civic years in the records

The records describe a problem worth checking before purchase.

“The electric power steering (EPS) system failed/malfunctioned this past week. When going over 35 mph my steering wheel would become "knotchy/jerky" and lock up and be difficult to turn. As a result, I took it to Honda to which they stated my whole rack and pinion needed total replacement. No warning signs, messages, icons, or lights came on in my car.”

The records describe a problem worth checking before purchase.

“The contact owns a 2018 Honda Civic. The contact stated while driving at high speeds, the steering wheel became difficult to maneuver. There was no warning light illuminated. The contact stated that the vehicle was drivable. The contact stated that the failure persisted while his wife was driving the vehicle at an undisclosed speed. The vehicle was not diagnosed or repaired by a dealer or an independent mechanic. The contact related the failure to NHTSA Campaign Number: 18V663000 (Steering), however, the VIN was not included in the recall. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was approximately 150,000.”

The records describe a problem worth checking before purchase.

“We have noticed a clicking noise and her steering has begun to stick. Took to Honda and they told us they have been seeing this issue and even sent video telling us they see this is an ongoing problem. Filed claim with Honda. They refused to fix the faulty part because there is not recall with my VIN even though many have been recalled. Again, multiple managers at service told us they are just waiting for Honda to recall this. Car has less than 55,000 miles. We have a video they sent us but ai have been unable to attach. It is a video Honda Service sent us stating this was an ongoing issue with Honda advice at this year and a few others. That they were seeing these parts fail.”

The records describe a problem worth checking before purchase.

“At speed the steering sticks when turning.”

The records describe a problem worth checking before purchase.

“The contact owns a 2018 Honda Civic. The contact stated that while attempting to make a left turn, the steering wheel became difficult to turn. No warning light was illuminated. A dealer and an independent mechanic were contacted. The vehicle was taken to the dealer and then taken to an independent mechanic, where both diagnosed that the steering assembly needed to be replaced. The vehicle was not repaired. The contact related the failure Technical Service Bulletin: 18-102 (Steering Gearbox); however, the VIN was not included in the bulletin. The manufacturer was notified of the failure and informed the contact that there were no recalls associated with the VIN. The contact was referred by the manufacturer to the NHTSA Hotline to report the failure. The failure mileage was 80,000.”

The records describe a problem worth checking before purchase.

“Rack and Pinion steering failure. Sticking, hard to make wheel adjustments. loss of steering control. issue confirmed but Honda Dealership. Honda Dealership contacted Honda North America and was rejected as warranty issue. repair will exceed $7500. This issue corresponded with the fuel Pump recall and failure of the AC system which were covered under warranty recall. Due the High volume of failures of R & P for these Honda civics locating replacement parts is difficult if not impossible.”

The records describe a problem worth checking before purchase.

“My complaint is similar to most of the other ones shown here. Notchy steering. I took it to the dealer. They told me that the steering rack was bad and needed to be replaced. How much? $6500! The car has under 30,000 miles on it. Got to give the service rep credit. He asked me if I wanted them to contact American Honda. I said heck yes. While they were making their decision, which took about 2 weeks, I came here and looked at all of the other similar complaints. The dealer told me that Honda would cover 100% of the replacement cost. They ordered the parts and the replacement was completed last week. Although this was resolved to my satisfaction, it's another incident for the record, and it demonstrates that the problem showed up as early as under 30,000 miles.”

The records describe a problem worth checking before purchase.

“The steering wheel becomes sticky and stiff. There is also a clicking noise when I try to center it. It is difficult to keep the car within my lane of traffic. There is presently 38,565 miles on this vehicle. I keep up with required maintenance. The vehicle has not yet been inspected by the dealership. There is a Safety Recall for 2017-18 civic: steering box . My VIN number is not included on this recall. I understand repair to the steering is close to 4,000.00. No warning lights are on the dashboard.....yet. My understanding is this problem only becomes worse in time. This constant swerving and erratic steering is not only tiresome I believe it can become dangerous.”