2017
This problem appears in the reviewed records for this model year.
See the year recordReported years
Manufacturer service campaign: Ford Fusion years in the records
Official record covers model years 2017 through 2019. A year on this list does not mean every car has the problem.
Years we reviewed
2018
This problem appears in the reviewed records for this model year.
See the year record2019
This problem appears in the reviewed records for this model year.
See the year recordWhat to inspect
- 1Ask the inspector to test the named system and record the result.
Sources and limits
Source recordEvidence: High confidence
The records describe a problem worth checking before purchase.
“Attachments: A new Service Advisor to Customer interaction video is now available. This video illustrates the speed and simplicity of the dongle re-flash process. ⢠Non-Traditional Repair Approaches: The dongle re-flash process allows for an improved customer experience, dealer service efficiency, speed, and no need for an appointment, service bay, or trained technician. ⢠Service Action: All dealers will be shipped at least one dongle by February 28, 2020. ⢠Shipment of dongles began the week of February 17, 2020. Dealers with the largest VIN count received the initial shipment. ⢠Dealers may request additional dongles from the SSSC as needed. ⢠Technician time clocking is not required for this program when using the 19B37 dongle.”
Source recordEvidence: High confidence
The records describe a problem worth checking before purchase.
“Attachments: A new Service Advisor to Customer interaction video is now available. This video illustrates the speed and simplicity of the dongle re-flash process. ⢠Non-Traditional Repair Approaches: The dongle re-flash process allows for an improved customer experience, dealer service efficiency, speed, and no need for an appointment, service bay, or trained technician. ⢠Service Action: All dealers will be shipped at least one dongle by February 28, 2020. ⢠Shipment of dongles began the week of February 17, 2020. Dealers with the largest VIN count received the initial shipment. ⢠Dealers may request additional dongles from the SSSC as needed. ⢠Technician time clocking is not required for this program when using the 19B37 dongle.”
Source recordEvidence: High confidence
The records describe a problem worth checking before purchase.
“Attachments: A new Service Advisor to Customer interaction video is now available. This video illustrates the speed and simplicity of the dongle re-flash process. ⢠Non-Traditional Repair Approaches: The dongle re-flash process allows for an improved customer experience, dealer service efficiency, speed, and no need for an appointment, service bay, or trained technician. ⢠Service Action: All dealers will be shipped at least one dongle by February 28, 2020. ⢠Shipment of dongles began the week of February 17, 2020. Dealers with the largest VIN count received the initial shipment. ⢠Dealers may request additional dongles from the SSSC as needed. ⢠Technician time clocking is not required for this program when using the 19B37 dongle.”