Electrical System owner reports: Ford Fusion years in the records

The records describe a possible crash, fire, injury, or loss of control.

“I was driving on a slushy road and it was snowing. I received a warning that the pre-collision assist was unavailable. Another light also lit up saying there was no traction. The car veered toward the concrete barrier next to me and I couldn't turn the wheel. The brakes also did not work. I slammed into the concrete barrier at about 55 mph and began spinning back across the interstate and stopped next to a guardrail. When I hit the concrete barrier, my seatbelt didn't catch and my whole body slid forward into the steering wheel, dashboard, and windshield. My face hit the windshield. The airbags never inflated.”

The records describe a possible crash, fire, injury, or loss of control.

“The contact owns a 2019 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. Recently while driving at 25 MPH, the contact stated that an abnormal, popping sound emitted from the vehicle. An unknown "red triangle" and an unknown warning message also appeared on the instrument panel. The cabin began to fill with heavy grayish smoke as the contact and her husband immediately exited the vehicle. The authorities were called to the scene and disconnected all electrical wires from the vehicle. No fire was reported. A police report was filed. The contact's husband, who recently had surgery on his left rotator cuff, fell on his left shoulder upon exiting the vehicle. The contact's husband sought medical treatment from a doctor who examined the shoulder; no additional injuries were discovered; however, the contact's husband sustained additional pain upon falling from the vehicle. The vehicle was initially towed to an independent mechanic where upon examination, the mechanic recommended that the vehicle be taken to a dealer. The vehicle was then towed to the dealer where it remained in their possession for an inspection. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The vehicle had yet to be repaired. The failure mileage was 48,000. VIN tool confirms parts not available.”

The records describe a possible crash, fire, injury, or loss of control.

“The contact owns a 2019 Ford Fusion. The contact stated that after receiving notification of NHTSA Campaign Number: 23V440000 (ELECTRICAL SYSTEM); that the parts were available, the local dealer was contacted, and the contact was informed that parts were still not available and were on back order. The manufacturer was notified of the issue and confirmed that parts were still on back order. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.”

The records describe a possible crash, fire, injury, or loss of control.

“Im constantly having to put coolant in. My car won’t let me update. I have to pay at a dealership which is too expensive . Also, the two plug in to charge your phone doesn’t work.”