Electrical System owner reports: BMW X3 years in the records

The records describe a possible crash, fire, injury, or loss of control.

“The contact owns a 2020 BMW X3. The contact stated that while driving at an undisclosed speed, the drivetrain warning light illuminated on the instrument panel, causing the vehicle to jerk and run rough. The vehicle was taken to the dealer, where it was diagnosed with a heat management module failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 53,404.”

The records describe a possible crash, fire, injury, or loss of control.

“The contact owns a 2020 BMW X3. The contact stated that after parking the vehicle and turning the engine off, approximately 10 minutes later a burning rubber odor was present inside the cablin of the vehicle and smoke was present coming from under the hood. The contact opened the hood discovered flames coming from the engine. The fire and police departments were called to the scene and the fire was extinguished the flame. During the incident the vehicle destroyed and later lowed away. A fire and police report was taken. No injuries were reported. The cause of the fire was not yet determined. The manufacturer was notified of the incident. The local dealer was not contacted. The contact was informed that the VIN was not included in the NHTSA Campaign Number: ( ). The contact indicated that the vehicle had experienced that same failure listed in the recall. The failure mileage was 65,000.”

The records describe a possible crash, fire, injury, or loss of control.

“I am submitting this complaint regarding ongoing and potentially dangerous mechanical failures involving my vehicle that have repeatedly occurred despite numerous repair attempts by the dealership. Over the past year, I have taken my vehicle to the dealership more than 10 times for serious recurring issues. The problems have included: Drivetrain malfunction warnings Engine warning lights Oil leaks Smoke coming from the vehicle The vehicle unexpectedly shifting into neutral while driving Sudden loss of drivability requiring the vehicle to be towed The dealership has repeatedly stated that the issues were repaired, and at one point even provided a one-year warranty on the repair work. Despite this, the same problems have continued to occur. Most recently, the drivetrain malfunction warning and engine light returned again, smoke came from the vehicle, and the car shifted into neutral on its own, becoming completely undriveable and requiring towing. I have spent more than $10,000 on repairs related to these ongoing issues, yet the vehicle remains unreliable and unsafe. My primary concern is the safety risk posed by the drivetrain failure and the vehicle unexpectedly shifting into neutral while in operation. I am requesting that this matter be reviewed as a potential vehicle safety issue. I believe these repeated failures may present a serious risk not only to myself but potentially to other drivers as well. Thank you for your attention to this matter.”

The records describe a possible crash, fire, injury, or loss of control.

“The contact owns a 2020 BMW X3. The contact stated while driving at an undisclosed speed, the brake pedal was released, the auto start feature failed to function as intended. The vehicle was taken to the dealer where it was diagnosed with a failed engine starter. The contact was informed that the engine starter needed to be replaced. The vehicle was not repaired. The contact referenced a recall, NHTSA Campaign Number: 25V636000 (Electrical System) however the contact's VIN was not associated. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 55,000.”

The records describe a possible crash, fire, injury, or loss of control.

“The contact owns a 2020 BMW X3. The contact received notification of NHTSA Campaign Number: 25V636000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the part to do the recall repair was not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure.”

The records describe a possible crash, fire, injury, or loss of control.

“The contact owns a 2020 BMW X3. The contact stated that upon starting the vehicle, there was an abnormal thumping sound coming from the vehicle. There was no warning light illuminated. The contact later received notification of NHTSA Campaign Number: 25V636000 (Electrical System); however, the part to do the recall repair was not yet available. The vehicle was taken to a local dealer, and the contact was informed to leave the vehicle at the dealer overnight. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The vehicle was not repaired. The failure mileage was approximately 60,000.”

The records describe a possible crash, fire, injury, or loss of control.

“The contact owns a 2020 BMW X3. The contact stated that several attempts were needed while cold-starting the vehicle. The contact stated that prior to receiving notification of NHTSA Campaign Number: 25V636000 (Electrical System); the battery was replaced; however, the vehicle was still difficult to start. The local dealer was contacted, and the contact was informed that the remedy was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the failure. The failure mileage was approximately 51,000.”