2017 Hyundai Elantra reported problems

The records describe a problem worth checking before purchase.

“The contact owns a 2017 Hyundai Elantra. The contact stated upon coming to a complete stop, the vehicle accelerated unintendedly over a concrete bar and drove up a hill. The contact depressed the brake pedal but to no avail. The contact steered the vehicle to the right direction to avoid entering a pool. She then crashed into multiple objects including trees, concrete parking bars, and multiple vehicles before coming to a stop. The air bags did not deploy upon impact. The contact was taken to the hospital by ambulance and was treated for injuries to her neck and back. A police report was filed. Due to the failure, the vehicle was towed to an independent tow yard where it was destroyed. Parking barriers and trees were damaged as a result of the failure. The manufacturer was notified of the failure. The failure mileage was approximately 25,000.”

The records describe a problem worth checking before purchase.

“While operating my 2017 Hyundai Elantra under normal driving conditions at approximately 70,000 miles, the engine suffered a sudden, catastrophic loss of motive power and stalled completely while moving in active traffic without any prior warning. This severe stalling event occurred despite the vehicle being strictly and meticulously maintained according to all manufacturer guidelines and scheduled service intervals. Prior to the stall, the Check Engine Light illuminated. A comprehensive diagnostic scan completed at an authorized Hyundai dealership confirmed active trouble codes P0014 (Exhaust Camshaft Position Timing Over-Advanced) and P0017 (Crankshaft-Camshaft Position Correlation Error). The internal physical engine timing assembly and Variable Valve Timing (VVT) components slipped out of synchronization, forcing an abrupt, automatic engine shutdown while navigating active roadways. This failure created an immediate, severe safety hazard and high collision risk due to the sudden loss of vehicle propulsion, power steering assist, and vacuum brake booster pressure, leaving me vulnerable in traffic. This structural timing deviation caused chronic engine misfires and forced raw, unburned fuel directly into the exhaust stream. This unburned fuel completely fouled and destroyed the primary Oxygen (O2) Sensor due to heavy carbon contamination and extreme thermal stress. The failed sensor and incorrect valve timing totally disrupted the electronic control unit's air-fuel management, inducing the unpredictable stalling hazard and causing an immediate, automatic state emissions/smog inspection failure. Repairing this underlying manufacturing and metallurgical defect at the official Hyundai dealership required an extensive mechanical teardown and replacement of the timing components, costing approximately $2,500 out of pocket. This exact failure pattern, cascading O2 sensor damage, and diagnostic trouble codes match hundreds of existing complaints with NHTSA.”

The records describe a problem worth checking before purchase.

“1. The engine architecture suffered a catastrophic mechanical failure. Specifically, severe, systemic internal oil consumption/vaporization starved the hydraulic timing chain tensioner of critical hydrostatic pressure. This caused the tensioner to collapse, creating slack in the steel timing chain, which then "jumped time" (skipped a tooth on the camshaft sprockets), causing the engine to instantly seize and lose all motive power. The vehicle and engine are fully intact and available for inspection at Pohanka Hyundai of Fredericksburg. 2. The vehicle suffered a sudden, complete loss of motive power and engine seizure while being driven at night on an unlit, dark secondary roadway. The driver (my daughter) was left suddenly stranded without power in a highly vulnerable, pitch-black location with passing traffic, presenting an immediate collision hazard and a severe personal safety risk before emergency assistance could arrive. 3. Yes. The vehicle was towed to an authorized Hyundai dealership (Pohanka Hyundai of Fredericksburg), where service technicians officially diagnosed that the engine had "jumped timing" and suffered a complete failure of the timing system, alongside a noted lack of engine oil volume due to vaporization. 4. The vehicle has been formally inspected and diagnosed by the authorized Hyundai dealership service department under Hyundai Motor America Corporate Case #[XXX]. No police or insurance inspections were required as no collision occurred. 5. No dash lights or warnings before failure. However, for a year prior, the engine exhibited severe internal oil vaporization, requiring constant top-offs between scheduled oil changes to maintain safe levels. There were zero external fluid leaks on the engine or ground; oil burned entirely internally. This chronic volumetric oil loss directly caused the sudden drop in pressure, hydraulic tensioner collapse, and catastrophic engine seizure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)”

The records describe a problem worth checking before purchase.

“Loss of Motive Power The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing.  There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.”

The records describe a problem worth checking before purchase.

“Hyundai Motor Company (Hyundai) is recalling certain model year 2015-2016 Sonata vehicles manufactured May 29, 2014 to February 11, 2016, 2017 Elantra vehicles manufactured January 12, 2016 to February 22, 2016, and one 2016 Sonata Hybrid vehicle manufactured October 15, 2015. In these vehicles, the driver's frontal air bag may be missing a chemical enhancer required for the second stage air bag deployment, resulting in the second stage not deploying in certain crashes. The primary stage will deploy as intended. An air bag that does not inflate increases the risk of injury. Hyundai will notify owners, and dealers will replace the driver's frontal air bag module, free of charge. The recall began on May 5,2016. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 144.”

The records describe a problem worth checking before purchase.

“Certain Hyundai vehicles with exterior white paint may exhibit peeling or bubbling on metal body panels: hood, fender(s), roof, door(s), quarter panel(s), and tailgate/trunk. The paint warranty coverage for affected vehicles has been extended to 10 years/unlimited miles from the date of original retail delivery or date of first use, and is valid for original and subsequent owners. The warranty extension does NOT apply to any vehicle that has been previously declared a total loss, and/or sold for salvage by a financial institution or insurer, and/or has a branded or similar title under any state’s law.”

The records describe a problem worth checking before purchase.

“Certain Hyundai vehicles with exterior white paint may exhibit peeling or bubbling on metal body panels: hood, fender(s), roof, door(s), quarter panel(s), and tailgate/trunk. The paint warranty coverage for affected vehicles has been extended to 10 years/unlimited miles from the date of original retail delivery or date of first use, and is valid for original and subsequent owners. The warranty extension does NOT apply to any vehicle that has been previously declared a total loss, and/or sold for salvage by a financial institution or insurer, and/or has a branded or similar title under any state’s law.”

The records describe a problem worth checking before purchase.

“Description: Certain Hyundai vehicles with exterior white paint may exhibit peeling or bubbling on metal body panels: hood, fender(s), roof, door(s), quarter panel(s), and tailgate/trunk. The paint warranty coverage for affected vehicles has been extended to 10 years/unlimited miles from the date of original retail delivery or date of first use, and is valid for original and subsequent owners. The warranty extension does NOT apply to any vehicle that has ever been declared a total loss or sold for salvage by a financial institution or insurer, or has a branded or similar title under any state’s law. ”

The records describe a problem worth checking before purchase.

“Description: Certain Hyundai vehicles with exterior white paint may exhibit peeling or bubbling on metal body panels: hood, fender(s), roof, door(s), quarter panel(s), and tailgate/trunk. The paint warranty coverage for affected vehicles has been extended to 10 years/unlimited miles from the date of original retail delivery or date of first use, and is valid for original and subsequent owners. The warranty extension does NOT apply to any vehicle that has ever been declared a total loss or sold for salvage by a financial institution or insurer, or has a branded or similar title under any state’s law. ”

The records describe a problem worth checking before purchase.

“Certain 2015 – 2018 model year Elantra, 2015 – 2019 model year Sonata, 2017 – 2021 model year Tucson, 2017 – 2018 model year Santa Fe Sport, 2019 model year Santa Fe, 2021 – 2023 model year Santa Fe Hybrid, and 2020 – 2023 model year Palisade vehicles may exhibit excessive paint peeling or bubbling of the primer/paint film on the exterior metal body panels: hood, fender(s), roof, door(s), quarter panel(s), and tailgate/trunk. This warranty extension only applies to factory-applied paint and does not cover collision-related paint repairs or vehicles with a salvaged title. Hyundai is extending the warranty coverage for certain white paint colors under these conditions from 3 years and 36,000 miles, to 10 years with unlimited miles from the date of original retail delivery or date of first use, and is valid for original and subsequent owners.”

The records describe a problem worth checking before purchase.

“Certain 2015 – 2018 model year Elantra, 2015 – 2019 model year Sonata, 2017 – 2021 model year Tucson, 2017 – 2018 model year Santa Fe Sport, 2019 model year Santa Fe, 2021 – 2023 model year Santa Fe Hybrid, and 2020 – 2023 model year Palisade vehicles may exhibit excessive paint peeling or bubbling of the primer/paint film on the exterior metal body panels: hood, fender(s), roof, door(s), quarter panel(s), and tailgate/trunk. This warranty extension only applies to factory-applied paint and does not cover collision-related paint repairs or vehicles with a salvaged title. Hyundai is extending the warranty coverage for certain white paint colors under these conditions from 3 years and 36,000 miles, to 10 years with unlimited miles from the date of original retail delivery or date of first use, and is valid for original and subsequent owners.”

The records describe a problem worth checking before purchase.

“Some vehicles may exhibit excessive paint peeling or bubbling of the primer/paint film on the exterior metal body panels: hood, fender(s), roof, door(s), quarter panel(s), and tailgate/trunk. This warranty extension only applies to factory-applied paint and does not cover collision-related paint repairs or vehicles with a salvaged title. Hyundai is extending the warranty coverage for certain white paint colors under these conditions from 3 years and 36,000 miles, to 10 years and unlimited miles from the date of original retail delivery or date of first use, and is valid for original and subsequent owners.”

The records describe a problem worth checking before purchase.

“Some vehicles may exhibit excessive paint peeling or bubbling of the primer/paint film on the exterior metal body panels: hood, fender(s), roof, door(s), quarter panel(s), and tailgate/trunk. This warranty extension only applies to factory-applied paint and does not cover collision-related paint repairs or vehicles with a salvaged title. Hyundai is extending the warranty coverage for certain white paint colors under these conditions from 3 years and 36,000 miles, to 10 years and unlimited miles from the date of original retail delivery or date of first use, and is valid for original and subsequent owners.”

The records describe a problem worth checking before purchase.

“Some Hyundai vehicles with exterior white paint may exhibit peeling or bubbling on metal body panels: hood, fender(s), roof, door(s), quarter panel(s), and tailgate/trunk. The paint warranty coverage for affected vehicles has been extended to 10 years/unlimited miles from the date of original retail delivery or date of first use and is valid for original and subsequent owners.”

The records describe a problem worth checking before purchase.

“Some Hyundai vehicles with exterior white paint may exhibit peeling or bubbling on metal body panels: hood, fender(s), roof, door(s), quarter panel(s), and tailgate/trunk. The paint warranty coverage for affected vehicles has been extended to 10 years/unlimited miles from the date of original retail delivery or date of first use and is valid for original and subsequent owners.”

The records describe a problem worth checking before purchase.

“Certain Hyundai vehicles with exterior white paint may exhibit peeling or bubbling on metal body panels: hood, fender(s), roof, door(s), quarter panel(s), and tailgate/trunk. The paint warranty coverage for affected vehicles has been extended to 10 years/unlimited miles from the date of original retail delivery or date of first use and is valid for original and subsequent owners. The warranty extension does not apply to any vehicle that has ever been declared a total loss or sold for salvage by a financial institution or insurer or has a branded or similar title under any state’s law.”

The records describe a problem worth checking before purchase.

“Certain Hyundai vehicles with exterior white paint may exhibit peeling or bubbling on metal body panels: hood, fender(s), roof, door(s), quarter panel(s), and tailgate/trunk. The paint warranty coverage for affected vehicles has been extended to 10 years/unlimited miles from the date of original retail delivery or date of first use and is valid for original and subsequent owners. The warranty extension does not apply to any vehicle that has ever been declared a total loss or sold for salvage by a financial institution or insurer or has a branded or similar title under any state’s law.”