2021 Chevrolet Traverse inspection checklist

The records describe a possible crash, fire, injury, or loss of control.

“What component or system failed or malfunctioned, and is it available for inspection upon request? My wife and daughter were both involved in a car accident. My wife was driving the speed limit (30-35 mph) when a car traveling in the opposite direction turned left into her lane, cutting her off, and causing a collision of the two vehicles. The front driver side of the Traverse contacted the other driver's passenger side. Upon collision, none of the airbags deployed. The vehicle is available for inspection upon request. How was your safety or the safety of others put at risk? My wife hit her face on the steering wheel and suffered a fractured nose, excessive bleeding, and head/neck pain. My daughter has bruising on her legs. Has the problem been reproduced or confirmed by a dealer or independent service center? No Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Police and paramedics responded to the scene and a police report was generated. My insurance company is currently assessing the damage, and the vehicle is being held in a lot. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No”

The records describe a problem worth checking before purchase.

“I am filing a safety complaint regarding two vehicles provided through Bob Hook Chevrolet in [XXX] . My Chevrolet Traverse has been at the dealership for approximately one month due to a transmission failure. The vehicle has remained unrepaired during that time. The transmission issue has made the vehicle unreliable and unsafe to operate. While my Traverse was in the shop, the dealership provided me with a Buick Enclave loaner vehicle. On Thursday, while driving the Enclave, the vehicle repeatedly stalled. The entire electrical system shut down, and the power steering failed and locked up. This created a very dangerous situation and made it difficult to safely control the vehicle in traffic. After reporting the breakdown and safety concerns, the dealership’s only solution was to return my Chevrolet Traverse to me even though it had not been repaired. I am concerned about the serious safety risks involving sudden stalling, electrical failure, loss of steering assist, and unresolved transmission problems. I request that these issues be investigated to determine whether defects exist that could endanger other drivers. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)”

The records describe a problem worth checking before purchase.

“While driving, the steering wheel became very hard to control. A system warning came up on the dashboard screen stating that the steering wheel was not working. With an 18-wheeler coming up behind me the decision to pull over was made. The left hand turn into an auto part store was made with much difficulty and so was trying to park. Gentleman inside inspected the vehicle and highly recommended NOT driving the vehicle since it was a safety issue not only for myself but others as well.”

The records describe a problem worth checking before purchase.

“General Motors, LLC (GM) is recalling certain 2021 Chevrolet Traverse and Buick Enclave vehicles. During service by dealers, certain vehicles may have received incorrect air bag calibration software that may affect frontal airbag deployment. Air bags that do not deploy as intended can increase the risk of injury. Dealers will update the air bag calibration software, free of charge. Owner notification letters were mailed on July 29, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020 and Buick customer service at 1-800-521-7300. GM's number for this recall is N212340220.”

The records describe a possible crash, fire, injury, or loss of control.

“Braun Corporation (Braun) is recalling certain 2020-2021 Chevrolet Traverse wheelchair accessible vehicles with Power In-floor Ramp conversion. The screw and clip that hold the inner wheel-well plastic shroud in place may chafe against the transmission case, possibly resulting in a transmission fluid leak. A transmission fluid leak can cause a loss of drive power, increasing the risk of a crash. In addition, a leak in the presence of an ignition source increases the risk of a fire. Dealers will replace the screw and clip, and inspect for signs of contact with the transmission, free of charge. Owner notification letters were mailed November 29, 2021. Owners may contact Braun customer service at 1-800-488-0359.”

The records describe a possible crash, fire, injury, or loss of control.

“General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Traverse and 2021-2022 Buick Enclave vehicles. The harness connector to the left or right side roof rail air bag may have incompatible electrical terminals, which could prevent the air bags from deploying in a crash. Roof rail air bags that do not deploy as intended increase the risk of injury in a crash. Dealers will replace the harness connector to the roof rail air bags, free of charge. Owner notification letters were mailed on April 29, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212352140.”

The records describe a problem worth checking before purchase.

“This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).”

The records describe a problem worth checking before purchase.

“This service bulletin provides information on GM Canada New Vehicle Tire Warranty Program for Original Equipment (OE) Tires and PDI installed Limited Production Option (LPO) Tires. ”

The records describe a problem worth checking before purchase.

“This service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period. ”

The records describe a problem worth checking before purchase.

“Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.”

The records describe a problem worth checking before purchase.

“Amendments to the Song-Beverly Act (SBA) California warranty law provides vehicle owners with an opportunity to submit a written notice to GM before filing a lawsuit seeking a vehicle repurchase. If such a notice is not provided to GM, then the vehicle owner is prevented from seeking civil penalties in litigation. Vehicle owners of the applicable vehicles will be mailed an owner’s manual and warranty insert containing this information in English and Spanish. ”

The records describe a problem worth checking before purchase.

“Amendments to the Song-Beverly Act (SBA) California warranty law provides vehicle owners with an opportunity to submit a written notice to GM before filing a lawsuit seeking a vehicle repurchase. If such a notice is not provided to GM, then the vehicle owner is prevented from seeking civil penalties in litigation. Vehicle owners of the affected vehicles will be mailed an owner’s manual and warranty insert containing this information in English and Spanish. ”