Power Train:Driveline:Driveshaft safety campaign
official recall record
The cited record is bound to model year 2018; no broader incidence claim is made.
- Symptom
- General Motors LLC (GM) is recalling certain 2018 Chevrolet Equinox and GMC Terrain vehicles and 2017-2018 GMC Acadia vehicles.
- Why it matters
- The official record describes a potential crash, fire, injury, or loss-of-control consequence.
Observed complaint mileage band; not an incidence probability
Reported onset roughly 21,010–71,000 mi (median 42,000 mi).
Onset band unknown.
Based on 3 usable reports (1 censored). Complaint mileage is an observed report band, not a population incidence estimate.
What to inspect
- Check the VIN for open NHTSA actions, then ask the inspector to test the named system and document the result.
Pro check: Independent pre-purchase inspection.
Mitigation
- Verify the campaign status by VIN and retain the completion receipt if the remedy was performed.
Verified remedy: GM will notify owners, and dealers will replace the right front intermediate drive shaft assembly, free of charge. The recall began August 25, 2017. Owners may contact GMC customer service at 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 17329.
1 evidence receiptShow ▾Hide ▴
The official record describes a potential crash, fire, injury, or loss-of-control consequence.
“General Motors LLC (GM) is recalling certain 2018 Chevrolet Equinox and GMC Terrain vehicles and 2017-2018 GMC Acadia vehicles. The right front intermediate driveshaft may fracture and separate while driving. If the front right intermediate drive shaft assembly separates while driving, the vehicle will lose propulsion, increasing the risk of a crash. If the assembly separates while parked on a grade, without the park brake engaged, the vehicle may move unintentionally, increasing the risk of a vehicle roll-away. GM will notify owners, and dealers will replace the right front intermediate drive shaft assembly, free of charge. The recall began August 25, 2017. Owners may contact GMC customer service at 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 17329.”