This model year came with 2 engine and trim setups. Some problems only affect certain setups.
How to check: Enter the VIN, or check the door label or window sticker for the engine and drive type.
What may matter at this mileage
Reports of Forward Collision Avoidance owner reports landed in this car’s mileage range. Put it at the top of the inspection list.
Focus the inspection on: Forward Collision Avoidance owner reports.
Now
1 yr12,000 mi
3 yr •36,000 mi
5 yr60,000 mi
Forward Collision Avoidance owner reportsYour mileage may enter the reported range
Service Brakes owner reportsYour mileage may enter the reported range
Steering owner reportsYour mileage may enter the reported range
Back Over Prevention: Sensing System: Camera recallThe reported range is above the mileage you may reach
Manufacturer service campaignYour mileage may enter the reported range
Manufacturer warranty extensionYour mileage may enter the reported range
Manufacturer warranty extensionYour mileage may enter the reported range
Manufacturer warranty extensionYour mileage may enter the reported range
Manufacturer warranty extensionYour mileage may enter the reported range
Manufacturer warranty extensionYour mileage may enter the reported range
mileage range in owner reports
If you keep the car
1 yrAbout 12,000 miles. This stays below the mileage range in the reviewed reports.
3 yr (yours)About 36,000 miles. This reaches the reported mileage range for Forward Collision Avoidance owner reports.
5 yrAbout 60,000 miles. This reaches the reported mileage range for Forward Collision Avoidance owner reports.
12,000 annual miles · 3-year ownership horizon · Service history is unknown unless verified by the buyer. These ranges come from owner reports. They are not failure rates or predictions.
Mileage ranges in owner reports for each listed problem.
Problem
Severity
Lower mileage
Middle mileage
Higher mileage
Relation to your mileage
Forward Collision Avoidance owner reports
Moderate severity
24,000 mi
24,000 mi
24,000 mi
Your mileage may enter the reported range
Service Brakes owner reports
Moderate severity
21,348 mi
23,232 mi
25,633 mi
Your mileage may enter the reported range
Steering owner reports
Moderate severity
19,450 mi
38,000 mi
56,500 mi
Your mileage may enter the reported range
Back Over Prevention: Sensing System: Camera recall
High severity
50,000 mi
50,000 mi
50,000 mi
The reported range is above the mileage you may reach
Manufacturer service campaign
Moderate severity
20,000 mi
23,232 mi
27,883 mi
Your mileage may enter the reported range
Manufacturer warranty extension
Moderate severity
20,000 mi
27,000 mi
50,000 mi
Your mileage may enter the reported range
Manufacturer warranty extension
Moderate severity
20,000 mi
25,000 mi
44,727 mi
Your mileage may enter the reported range
Manufacturer warranty extension
Moderate severity
13,725 mi
20,232 mi
35,598 mi
Your mileage may enter the reported range
Manufacturer warranty extension
Moderate severity
20,000 mi
27,000 mi
50,000 mi
Your mileage may enter the reported range
Manufacturer warranty extension
Moderate severity
20,000 mi
27,000 mi
50,000 mi
Your mileage may enter the reported range
Why this answer
1Manufacturer service campaign was reported near the mileage this car may reach. Check the car and its repair history before you buy.
2Manufacturer warranty extension was reported near the mileage this car may reach. Check the car and its repair history before you buy.
3Manufacturer warranty extension was reported near the mileage this car may reach. Check the car and its repair history before you buy.
Conditions to clear first
Manufacturer service campaign: Ask the inspector to test the named system and record the result.
Manufacturer warranty extension: Ask the inspector to test the named system and record the result.
Service Brakes owner reports: Ask the inspector to test the named system and note any warning lights, noises, leaks, or stored codes.
Steering owner reports: Ask the inspector to test the named system and note any warning lights, noises, leaks, or stored codes.
Forward Collision Avoidance owner reports: Ask the inspector to test the named system and note any warning lights, noises, leaks, or stored codes.
Back Over Prevention: Sensing System: Camera recall: Check the VIN for this recall and ask for the repair receipt if it was completed.
Manufacturer warranty extension
Moderate severity
Evidence: High confidence
Official record covers model years 2019 through 2022.
Symptom
These documents are for the Automatic Emergency Braking (AEB) Limited Warranty Extension as part of the Class Action Settlement
Why it matters
The records describe a problem worth checking before purchase.
Mileage in the reports
In reports that included mileage, this problem showed up around 20,000 to 50,000 miles.
Based on 17 reports that included mileage. This is not a failure rate or a prediction.
What to inspect
Ask the inspector to test the named system and record the result.
Ask the inspector to check: Independent pre-purchase inspection.
What may help
Use the official record to focus the inspection and service-history review.
Sources and limitsShowHide
Source recordEvidence: High confidence
The records describe a problem worth checking before purchase.
“These documents are for the Automatic Emergency Braking (AEB) Limited Warranty Extension as part of the Class Action Settlement”
Official record covers model years 2019 through 2022.
Symptom
For applicable Settlement Class Vehicles, the New Vehicle Limited Warranty will be extended to cover 50% of the repair or replacement of the Turbocharger by an authorized Volkswagen Dealer for 8.5 years or 85,000 miles, whichever occurs first, from the vehicle’s in-service date.
Why it matters
The records describe a problem worth checking before purchase.
Mileage in the reports
In reports that included mileage, this problem showed up around 20,000 to 50,000 miles.
Based on 17 reports that included mileage. This is not a failure rate or a prediction.
What to inspect
Ask the inspector to test the named system and record the result.
Ask the inspector to check: Independent pre-purchase inspection.
What may help
Use the official record to focus the inspection and service-history review.
Sources and limitsShowHide
Source recordEvidence: High confidence
The records describe a problem worth checking before purchase.
“For applicable Settlement Class Vehicles, the New Vehicle Limited Warranty will be extended to cover 50% of the repair or replacement of the Turbocharger by an authorized Volkswagen Dealer for 8.5 years or 85,000 miles, whichever occurs first, from the vehicle’s in-service date.”
The records describe a problem worth checking before purchase.
“For applicable Settlement Class Vehicles, the New Vehicle Limited Warranty will be extended to cover 50% of the repair or replacement of the Turbocharger by an authorized Volkswagen Dealer for 8.5 years or 85,000 miles, whichever occurs first, from the vehicle’s in-service date.”
The records describe a problem worth checking before purchase.
“For applicable Settlement Class Vehicles, the New Vehicle Limited Warranty will be extended to cover 50% of the repair or replacement of the Turbocharger by an authorized Volkswagen Dealer for 8.5 years or 85,000 miles, whichever occurs first, from the vehicle’s in-service date.”
Official record covers model years 2020 through 2022.
Symptom
The Rear Brake Pad Limited Warranty Extension has been revised to include model year 2025 for Certain Volkswagen Jetta and Certain Volkswagen Taos vehicles.
Why it matters
The records describe a problem worth checking before purchase.
Mileage in the reports
In reports that included mileage, this problem showed up around 20,000 to 44,727 miles.
Based on 11 reports that included mileage. This is not a failure rate or a prediction.
What to inspect
Ask the inspector to test the named system and record the result.
Ask the inspector to check: Independent pre-purchase inspection.
What may help
Use the official record to focus the inspection and service-history review.
Sources and limitsShowHide
Source recordEvidence: High confidence
The records describe a problem worth checking before purchase.
“The Rear Brake Pad Limited Warranty Extension has been revised to include model year 2025 for Certain Volkswagen Jetta and Certain Volkswagen Taos vehicles.”
The records describe a problem worth checking before purchase.
“The Rear Brake Pad Limited Warranty Extension has been revised to include model year 2025 for Certain Volkswagen Jetta and Certain Volkswagen Taos vehicles.”
The records describe a problem worth checking before purchase.
“The Rear Brake Pad Limited Warranty Extension has been revised to include model year 2025 for Certain Volkswagen Jetta and Certain Volkswagen Taos vehicles.”
Volkswagen has extended the Warranty coverage for the Evap Leak Detection Pump (LDP) to 15 years or 150,000 miles, whichever occurs first, from the vehicles original in-service date, for certain 2022 Model Year Volkswagen vehicles.
Why it matters
The records describe a problem worth checking before purchase.
Mileage in the reports
In reports that included mileage, this problem showed up around 13,725 to 35,598 miles.
Based on 4 reports that included mileage. This is not a failure rate or a prediction.
What to inspect
Ask the inspector to test the named system and record the result.
Ask the inspector to check: Independent pre-purchase inspection.
What may help
Use the official record to focus the inspection and service-history review.
Sources and limitsShowHide
Source recordEvidence: High confidence
The records describe a problem worth checking before purchase.
“Volkswagen has extended the Warranty coverage for the Evap Leak Detection Pump (LDP) to 15 years or 150,000 miles, whichever occurs first, from the vehicles original in-service date, for certain 2022 Model Year Volkswagen vehicles.”
6 reviewed owner reports for this model year mention service brakes.
Why it matters
The records describe a problem worth checking before purchase.
Mileage in the reports
In reports that included mileage, this problem showed up around 21,348 to 25,633 miles.
Based on 4 reports that included mileage. This is not a failure rate or a prediction.
What to inspect
Ask the inspector to test the named system and note any warning lights, noises, leaks, or stored codes.
Ask the inspector to check: Independent pre-purchase inspection.
What may help
Use the inspection and service records to check whether this car shows the reported problem.
Sources and limitsShowHide
Source recordEvidence: Medium confidence
The records describe a problem worth checking before purchase.
“the components that failed are the rear brakes and rotors. we no longer have the components as the vehicle would not pass inspection without having the work completed. The manufacturer sent a letter to customers affected by this issue as it is a known issue for this year/make/model. the inspection location advised that given the mileage on the vehicle there is no reason it should need this type of work performed, under 25k miles on vehicle. the only warning that was given was the letter sent by the manufacturer. we took our vehicle back to the dealership when the letter was received and were informed they would not complete the outlined work on our vehicle. now that the vehicle would not pass inspection, the brake work had to be performed so my daughter could get back and forth to work”
The records describe a problem worth checking before purchase.
“- Rear brake pads. They were replaced at 22,464 miles under warranty due to premature wear, and at just 34,170 miles (less than 12,000 miles later), they are already down to 4mm. Yes, the component is available for inspection upon request. - The rapid and premature wear of the rear brake pads reduces braking efficiency and increases stopping distance, particularly in emergency situations or adverse weather. If this wear continues unnoticed, it could lead to brake failure or reduced rear braking function, creating a serious safety hazard for myself, passengers, and others on the road. - Yes. The original issue was diagnosed and confirmed by Safford Brown VW in Richmond, VA in January 2024. The dealership replaced the rear pads under warranty at that time and stated the wear was premature. Those same pads are now down to 4mm after less than 12,000 miles. - Yes. Volkswagen authorized the original replacement under warranty due to premature wear. The issue has now recurred, and I contacted Volkswagen Customer Care directly, who declined to offer a solution and redirected me back to the dealership. - No warning lamps or messages appeared. The only symptom is the abnormal wear itself, confirmed by a technician upon routine inspection. The pads were previously found to be under 2mm in 2024, and now, less than 12k miles later, are already down to 4mm—far faster than what is typical for rear pads.”
The records describe a problem worth checking before purchase.
“Have had the car to dealer numerous times for brake noise issues. Now front and rear brakes make a growling and squealing noise especially when they are cold . Squealing and growling sounds are severe especially when backing up and the brakes are cold. All four brakes make squealing noise Noticeable scraping sound to rear brakes when brakes are not being applied. Rear brakes replaced twice. Car has just over 24,000 mi.”
The records describe a problem worth checking before purchase.
“My car only had twelve thousand miles on it when the problem started with the rear brakes. They were at an eight and in less than two weeks time they started dragging not fully disengaging and went down to a one. Screeching. I looked it up and seems to be a common problem. If it is common and VW is aware of it not only affecting my specific model but other models as well. I believe it should be addressed and figure out a way to stop it. It messes with my fuel economy as well as goes thru pads way sooner than what they should. Which is gonna be costly over time.”
The records describe a problem worth checking before purchase.
“The rear brake pads needed to be replaced when the car only had 30,530 miles. The dealer stated the pads and rotors needed to be replaced. At a different shop, they turned the rotors and replaced the rear brake pads. The service tech said he had never seen a car with such worn pads with so few miles.”
The records describe a problem worth checking before purchase.
“The driver rear brake is sticking and locking up and has premature wear. Rear brakes and rotors have been replaced at 18,000 miles under warranty.. when driving rear brake does not release causing front tire to spin and create handling issues. The problem is worse and dangerous in wet conditions. Volkswagon calls it a wear and tear but it is a safety and handling issue. Case number 06285728”
6 reviewed owner reports for this model year mention steering.
Why it matters
The records describe a problem worth checking before purchase.
Mileage in the reports
In reports that included mileage, this problem showed up around 19,450 to 56,500 miles.
Based on 3 reports that included mileage. This is not a failure rate or a prediction.
What to inspect
Ask the inspector to test the named system and note any warning lights, noises, leaks, or stored codes.
Ask the inspector to check: Independent pre-purchase inspection.
What may help
Use the inspection and service records to check whether this car shows the reported problem.
Sources and limitsShowHide
Source recordEvidence: Medium confidence
The records describe a problem worth checking before purchase.
“The steering wheel touch sensors has malfunctioned and whenever the steering wheel is grabbed from the bottom half, the lake keeping assist errors out and the car throws a "travel assist unavailble" in the guage cluster. My steering wheel was replaced under warranty less than a year ago for this issue, it seems to have returned (unfortunately my car is out of warranty now). VW seems to be aware that this is a wide-spread issue since they have released an internal TSB for it, but refuse to issue a warranty extension for the same.”
The records describe a problem worth checking before purchase.
“The contact owned a 2022 Volkswagen Jetta. The contact stated while driving 70 MPH, the contact heard a dinging noise twice coming from the instrument panel. The driver assist not avaiable warning light was illuminated. An Independent mechanic was contacted. The vehicle was taken to an independent mechanic where it was diagnosed that the steering wheel needed to be replaced. The vehicle was not repaired. The contact mention the failure has occurred on several different occasions. The manufacturer was notified of the failure and offered no assistance. The failure mileage was 75,000.”
The records describe a problem worth checking before purchase.
“I took this car in a year ago and they replaced the steering wheel because I kept getting a "travel assist" error. Not only is this problem back but has a very load chime every other min that is very distracting while driving. I have taken the car back to the dealer and they state they dont see the problem. yet it seems many VW owners are having this issue.”
The records describe a problem worth checking before purchase.
“Had the steering wheel replaced once for a sensor at around 38,000 miles and the issue now popped up again around 80,000 and now it’s 90,000 still there”
The records describe a problem worth checking before purchase.
“I bought this 2022 Jetta new on August 2022. The dealership replaced brakes on their own on July 1, 2023. This was 11 months after I purchased the vehicle. Vehicle had 10, 900 miles on 7/1/2023. On August 26, 2024 I brought the vehicle to the dealership and reported issues with the breaking system. The service technician discovered worn-out pads and break rotors needed replacement. The service department refused to complete the work because the vehicle was out of warranty. A claim was filed with Volkswagen Corporation(case #06407327). Claim was declined. Break pads and rotors are being worn-out within 11-15 months. This is a safety issue. Volkswagen Corporation refuses to recognize the mechanical issue.”
The records describe a problem worth checking before purchase.
“The car just stated saying “drive assist not available” it beeps every 5 minutes. Dealer says might need to change steering wheel which is in back order. It’s very annoying because it makes a very loud sound while driving. I researched and seems lots of owners are having the same issue.”
3 reviewed owner reports for this model year mention electrical system.
Why it matters
The records describe a problem worth checking before purchase.
What to inspect
Ask the inspector to test the named system and note any warning lights, noises, leaks, or stored codes.
Ask the inspector to check: Independent pre-purchase inspection.
What may help
Use the inspection and service records to check whether this car shows the reported problem.
Sources and limitsShowHide
Source recordEvidence: Limited confidence
The records describe a problem worth checking before purchase.
“Rear brakes replaced twice on warranty. The car only has 24,000. Car remains with loud chattering brakes on all 4 brakes especially when brakes are cold. Especially loud chattering and squealing brakes still exist especially on rear brakes. Issue with a fuel valve needing to be replaced on warranty. EPS engine light on dash. Driver's door widow regulator malfunction for door not going down with one touch. Replaced under warranty. Dealer for VW stated that they would no longer do any brake repairs. Obviously, the material being used for brake materials is cheap and doesn't last. Have had situation with the main radio Information screen going blank on 2 occasions and having to do a hard reboot to get it to work. Cause unknown for screen totally going blank.”
4 reviewed owner reports for this model year mention forward collision avoidance.
Why it matters
The records describe a problem worth checking before purchase.
Mileage in the reports
In reports that included mileage, this problem showed up around 24,000 to 24,000 miles.
Based on 1 report that included mileage. This is not a failure rate or a prediction.
What to inspect
Ask the inspector to test the named system and note any warning lights, noises, leaks, or stored codes.
Ask the inspector to check: Independent pre-purchase inspection.
What may help
Use the inspection and service records to check whether this car shows the reported problem.
Sources and limitsShowHide
Source recordEvidence: Limited confidence
The records describe a problem worth checking before purchase.
“My 2022 Volkswagen Jetta (purchased new) has a recurring Travel Assist/Adaptive Cruise Control safety malfunction that has existed since before approximately 24,000 miles. While driving with Adaptive Cruise Control or Travel Assist engaged, the vehicle repeatedly warns me to "Take Control of the Vehicle" or indicates my hands are not on the steering wheel even though both hands are firmly on the wheel. I often have to immediately tighten my grip to prevent the system from escalating. On numerous occasions, the vehicle has also applied the brakes unexpectedly at highway speeds when there was no apparent hazard in front of the vehicle. These unexpected braking events create a serious safety concern, especially in traffic. I drive between [XXX] and [XXX] approximately twice each month. During a typical one-way trip, the steering wheel recognition warnings may occur a dozen or more times while using Travel Assist or Adaptive Cruise Control. Unexpected braking has occurred repeatedly over the course of ownership. The vehicle has been taken to an authorized Volkswagen dealer multiple times for this same issue. Volkswagen has replaced the steering wheel multiple times, updated software, opened a Technical Assistance Center (TAC) case, and at least one technician duplicated the concern during a test drive. Despite these repeated repair attempts, the problem continues. I am reporting this because I believe the recurring Travel Assist failures and unexpected braking present an ongoing motor vehicle safety defect. Below it asks for the approximate date the incident occurred. It started approximately in XXX but it happens all of the time still. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)”
The records describe a problem worth checking before purchase.
“1. What component or system failed or malfunctioned, and is it available for inspection upon request? The vehicle experienced a failure related to the steering wheel assembly that caused the "Travel Assist Not Currently Available" warning to appear while driving. The issue affected the operation of the vehicle's driver assistance systems, including Adaptive Cruise Control and Travel Assist functions. An authorized Volkswagen dealership diagnosed the vehicle and confirmed that the steering wheel assembly requires replacement. The vehicle is currently available for inspection. 2. How was your safety or the safety of others put at risk? The failure caused the vehicle's driver assistance and safety systems to become unavailable while the vehicle was being operated on public roadways. The unexpected loss of Adaptive Cruise Control and Travel Assist functionality could increase driver workload and create a potential safety risk, particularly during highway driving where these systems are designed to assist with vehicle control and spacing from other traffic. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. An authorized Volkswagen dealership inspected the vehicle, retrieved diagnostic fault codes, and confirmed that the steering wheel assembly is defective and requires replacement. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle has been inspected by an authorized Volkswagen dealership. The dealership diagnosed the fault and determined that the steering wheel assembly requires replacement. The dealership has submitted a goodwill assistance request to Volkswagen because the issue first occurred before the vehicle exceeded the warranty mileage limit. 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The vehicle displayed a "Travel Assist Not Currently Available" war”
The records describe a problem worth checking before purchase.
“Travel assist unavailable warning comes on several time a minute with a visual indicator and loud chime. Very distracting while driving. Known issue to VW”
The records describe a problem worth checking before purchase.
“Travel Assist is disabled which includes Adaptive Cruise Control and Lane Keep Assist. The warning lights flash on and off, sometimes multiple times a second, sounding a loud beeping each time. It is triggered at engine start and persists through all speeds. I have experienced it 0-70 mph. The flashing lights and associated rapid beeping indicating the failure is extremely distracting while driving. Warning lights and warning sounds are designed to alert the driver to a potential safety issue so ignoring the lights and sounds is dangerous in the event it is a different caution/warning. However, also not ignoring it is dangerous because of the frequency of the warnings which causes the driver to look away from the road. After speaking with the maintenance department at my VW dealership, they indicated that this is a widely known problem that is remedied only with the replacement of the steering wheel. There are several other sensors that are triggered by the same issue I was told by the maintenance department. They are uncertain at this time if it impacts the airbag system which is another potential safety concern. The steering wheel can only be ordered after inspection by the maintenance department and there is shortage and/or back order of the part to fix the problem.”
Official record covers model years 2021 through 2022.
Symptom
Volkswagen Group of America, Inc.
Why it matters
The records describe a possible crash, fire, injury, or loss of control.
Mileage in the reports
In reports that included mileage, this problem showed up around 50,000 to 50,000 miles.
Based on 1 report that included mileage. This is not a failure rate or a prediction.
What to inspect
Check the VIN for this recall and ask for the repair receipt if it was completed.
Ask the inspector to check: Independent pre-purchase inspection.
What may help
Confirm the VIN-specific recall status and keep the completion receipt.
Fix listed in the records: Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91DV.
Sources and limitsShowHide
Source recordEvidence: High confidence
The records describe a possible crash, fire, injury, or loss of control.
“Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91DV.”
A newly verified completed remedy with configuration-specific eligibility for Back Over Prevention: Sensing System: Camera recall, Electrical System owner reports, Forward Collision Avoidance owner reports, Manufacturer service campaign, Manufacturer warranty extension, Service Brakes owner reports, Steering owner reports could improve the recommendation.
A reviewed official or independent source that materially contradicts the claims for Back Over Prevention: Sensing System: Camera recall, Electrical System owner reports, Forward Collision Avoidance owner reports, Manufacturer service campaign, Manufacturer warranty extension, Service Brakes owner reports, Steering owner reports would force confidence and verdict review.
Ask the inspector to test the named system and record the result.
Manufacturer warranty extension: These documents are for the Automatic Emergency Braking (AEB) Limited Warranty Extension as part of the Class Action Settlement
Passes when: No matching symptom during inspection
Test drive: On the test drive, watch for: these documents are for the automatic emergency braking (aeb) limited warranty extension as part of the class action settlement.
Specialist: Independent pre-purchase inspection
Records to request: Service records showing this system was inspected or repaired
Ask the inspector to test the named system and record the result.
Manufacturer warranty extension: The Rear Brake Pad Limited Warranty Extension has been revised to include model year 2025 for Certain Volkswagen Jetta and Certain Volkswagen Taos vehicles.
Passes when: No matching symptom during inspection
Test drive: On the test drive, watch for: the rear brake pad limited warranty extension has been revised to include model year 2025 for certain volkswagen jetta and certain volkswagen taos vehicles..
Specialist: Independent pre-purchase inspection
Records to request: Service records showing this system was inspected or repaired
Ask the inspector to test the named system and record the result.
Manufacturer warranty extension: For applicable Settlement Class Vehicles, the New Vehicle Limited Warranty will be extended to cover 50% of the repair or replacement of the Turbocharger by an authorized Volkswagen Dealer for 8.5 years or 85,000 miles, whichever occurs first, from the vehicle’s in-service date.
Passes when: No matching symptom during inspection
Test drive: On the test drive, watch for: for applicable settlement class vehicles, the new vehicle limited warranty will be extended to cover 50% of the repair or replacement of the turbocharger by an authorized volkswagen dealer for 8.5 years or 85,000 miles, whichever occurs first, from the vehicle’s in-service date..
Specialist: Independent pre-purchase inspection
Records to request: Service records showing this system was inspected or repaired
Ask the inspector to test the named system and record the result.
Manufacturer warranty extension: Volkswagen has extended the Warranty coverage for the Evap Leak Detection Pump (LDP) to 15 years or 150,000 miles, whichever occurs first, from the vehicles original in-service date, for certain 2022 Model Year Volkswagen vehicles.
Passes when: No matching symptom during inspection
Test drive: On the test drive, watch for: volkswagen has extended the warranty coverage for the evap leak detection pump (ldp) to 15 years or 150,000 miles, whichever occurs first, from the vehicles original in-service date, for certain 2022 model year volkswagen vehicles..
Specialist: Independent pre-purchase inspection
Records to request: Service records showing this system was inspected or repaired
The link and text carry only the car and non-sensitive context, never price, risk, or VIN.
Your shortlist (saved on this device)
Full evidence
Every conclusion above traces to one of these source records.
Source recordEvidence: Limited confidence
The records describe a problem worth checking before purchase.
“Rear brakes replaced twice on warranty. The car only has 24,000. Car remains with loud chattering brakes on all 4 brakes especially when brakes are cold. Especially loud chattering and squealing brakes still exist especially on rear brakes. Issue with a fuel valve needing to be replaced on warranty. EPS engine light on dash. Driver's door widow regulator malfunction for door not going down with one touch. Replaced under warranty. Dealer for VW stated that they would no longer do any brake repairs. Obviously, the material being used for brake materials is cheap and doesn't last. Have had situation with the main radio Information screen going blank on 2 occasions and having to do a hard reboot to get it to work. Cause unknown for screen totally going blank.”
The records describe a problem worth checking before purchase.
“My 2022 Volkswagen Jetta (purchased new) has a recurring Travel Assist/Adaptive Cruise Control safety malfunction that has existed since before approximately 24,000 miles. While driving with Adaptive Cruise Control or Travel Assist engaged, the vehicle repeatedly warns me to "Take Control of the Vehicle" or indicates my hands are not on the steering wheel even though both hands are firmly on the wheel. I often have to immediately tighten my grip to prevent the system from escalating. On numerous occasions, the vehicle has also applied the brakes unexpectedly at highway speeds when there was no apparent hazard in front of the vehicle. These unexpected braking events create a serious safety concern, especially in traffic. I drive between [XXX] and [XXX] approximately twice each month. During a typical one-way trip, the steering wheel recognition warnings may occur a dozen or more times while using Travel Assist or Adaptive Cruise Control. Unexpected braking has occurred repeatedly over the course of ownership. The vehicle has been taken to an authorized Volkswagen dealer multiple times for this same issue. Volkswagen has replaced the steering wheel multiple times, updated software, opened a Technical Assistance Center (TAC) case, and at least one technician duplicated the concern during a test drive. Despite these repeated repair attempts, the problem continues. I am reporting this because I believe the recurring Travel Assist failures and unexpected braking present an ongoing motor vehicle safety defect. Below it asks for the approximate date the incident occurred. It started approximately in XXX but it happens all of the time still. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)”
The records describe a problem worth checking before purchase.
“1. What component or system failed or malfunctioned, and is it available for inspection upon request? The vehicle experienced a failure related to the steering wheel assembly that caused the "Travel Assist Not Currently Available" warning to appear while driving. The issue affected the operation of the vehicle's driver assistance systems, including Adaptive Cruise Control and Travel Assist functions. An authorized Volkswagen dealership diagnosed the vehicle and confirmed that the steering wheel assembly requires replacement. The vehicle is currently available for inspection. 2. How was your safety or the safety of others put at risk? The failure caused the vehicle's driver assistance and safety systems to become unavailable while the vehicle was being operated on public roadways. The unexpected loss of Adaptive Cruise Control and Travel Assist functionality could increase driver workload and create a potential safety risk, particularly during highway driving where these systems are designed to assist with vehicle control and spacing from other traffic. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. An authorized Volkswagen dealership inspected the vehicle, retrieved diagnostic fault codes, and confirmed that the steering wheel assembly is defective and requires replacement. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle has been inspected by an authorized Volkswagen dealership. The dealership diagnosed the fault and determined that the steering wheel assembly requires replacement. The dealership has submitted a goodwill assistance request to Volkswagen because the issue first occurred before the vehicle exceeded the warranty mileage limit. 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The vehicle displayed a "Travel Assist Not Currently Available" war”
The records describe a problem worth checking before purchase.
“Travel assist unavailable warning comes on several time a minute with a visual indicator and loud chime. Very distracting while driving. Known issue to VW”
The records describe a problem worth checking before purchase.
“Travel Assist is disabled which includes Adaptive Cruise Control and Lane Keep Assist. The warning lights flash on and off, sometimes multiple times a second, sounding a loud beeping each time. It is triggered at engine start and persists through all speeds. I have experienced it 0-70 mph. The flashing lights and associated rapid beeping indicating the failure is extremely distracting while driving. Warning lights and warning sounds are designed to alert the driver to a potential safety issue so ignoring the lights and sounds is dangerous in the event it is a different caution/warning. However, also not ignoring it is dangerous because of the frequency of the warnings which causes the driver to look away from the road. After speaking with the maintenance department at my VW dealership, they indicated that this is a widely known problem that is remedied only with the replacement of the steering wheel. There are several other sensors that are triggered by the same issue I was told by the maintenance department. They are uncertain at this time if it impacts the airbag system which is another potential safety concern. The steering wheel can only be ordered after inspection by the maintenance department and there is shortage and/or back order of the part to fix the problem.”
The records describe a problem worth checking before purchase.
“the components that failed are the rear brakes and rotors. we no longer have the components as the vehicle would not pass inspection without having the work completed. The manufacturer sent a letter to customers affected by this issue as it is a known issue for this year/make/model. the inspection location advised that given the mileage on the vehicle there is no reason it should need this type of work performed, under 25k miles on vehicle. the only warning that was given was the letter sent by the manufacturer. we took our vehicle back to the dealership when the letter was received and were informed they would not complete the outlined work on our vehicle. now that the vehicle would not pass inspection, the brake work had to be performed so my daughter could get back and forth to work”
The records describe a problem worth checking before purchase.
“- Rear brake pads. They were replaced at 22,464 miles under warranty due to premature wear, and at just 34,170 miles (less than 12,000 miles later), they are already down to 4mm. Yes, the component is available for inspection upon request. - The rapid and premature wear of the rear brake pads reduces braking efficiency and increases stopping distance, particularly in emergency situations or adverse weather. If this wear continues unnoticed, it could lead to brake failure or reduced rear braking function, creating a serious safety hazard for myself, passengers, and others on the road. - Yes. The original issue was diagnosed and confirmed by Safford Brown VW in Richmond, VA in January 2024. The dealership replaced the rear pads under warranty at that time and stated the wear was premature. Those same pads are now down to 4mm after less than 12,000 miles. - Yes. Volkswagen authorized the original replacement under warranty due to premature wear. The issue has now recurred, and I contacted Volkswagen Customer Care directly, who declined to offer a solution and redirected me back to the dealership. - No warning lamps or messages appeared. The only symptom is the abnormal wear itself, confirmed by a technician upon routine inspection. The pads were previously found to be under 2mm in 2024, and now, less than 12k miles later, are already down to 4mm—far faster than what is typical for rear pads.”
The records describe a problem worth checking before purchase.
“Have had the car to dealer numerous times for brake noise issues. Now front and rear brakes make a growling and squealing noise especially when they are cold . Squealing and growling sounds are severe especially when backing up and the brakes are cold. All four brakes make squealing noise Noticeable scraping sound to rear brakes when brakes are not being applied. Rear brakes replaced twice. Car has just over 24,000 mi.”
The records describe a problem worth checking before purchase.
“My car only had twelve thousand miles on it when the problem started with the rear brakes. They were at an eight and in less than two weeks time they started dragging not fully disengaging and went down to a one. Screeching. I looked it up and seems to be a common problem. If it is common and VW is aware of it not only affecting my specific model but other models as well. I believe it should be addressed and figure out a way to stop it. It messes with my fuel economy as well as goes thru pads way sooner than what they should. Which is gonna be costly over time.”
The records describe a problem worth checking before purchase.
“The rear brake pads needed to be replaced when the car only had 30,530 miles. The dealer stated the pads and rotors needed to be replaced. At a different shop, they turned the rotors and replaced the rear brake pads. The service tech said he had never seen a car with such worn pads with so few miles.”
The records describe a problem worth checking before purchase.
“The driver rear brake is sticking and locking up and has premature wear. Rear brakes and rotors have been replaced at 18,000 miles under warranty.. when driving rear brake does not release causing front tire to spin and create handling issues. The problem is worse and dangerous in wet conditions. Volkswagon calls it a wear and tear but it is a safety and handling issue. Case number 06285728”
The records describe a problem worth checking before purchase.
“The steering wheel touch sensors has malfunctioned and whenever the steering wheel is grabbed from the bottom half, the lake keeping assist errors out and the car throws a "travel assist unavailble" in the guage cluster. My steering wheel was replaced under warranty less than a year ago for this issue, it seems to have returned (unfortunately my car is out of warranty now). VW seems to be aware that this is a wide-spread issue since they have released an internal TSB for it, but refuse to issue a warranty extension for the same.”
The records describe a problem worth checking before purchase.
“The contact owned a 2022 Volkswagen Jetta. The contact stated while driving 70 MPH, the contact heard a dinging noise twice coming from the instrument panel. The driver assist not avaiable warning light was illuminated. An Independent mechanic was contacted. The vehicle was taken to an independent mechanic where it was diagnosed that the steering wheel needed to be replaced. The vehicle was not repaired. The contact mention the failure has occurred on several different occasions. The manufacturer was notified of the failure and offered no assistance. The failure mileage was 75,000.”
The records describe a problem worth checking before purchase.
“I took this car in a year ago and they replaced the steering wheel because I kept getting a "travel assist" error. Not only is this problem back but has a very load chime every other min that is very distracting while driving. I have taken the car back to the dealer and they state they dont see the problem. yet it seems many VW owners are having this issue.”
The records describe a problem worth checking before purchase.
“Had the steering wheel replaced once for a sensor at around 38,000 miles and the issue now popped up again around 80,000 and now it’s 90,000 still there”
The records describe a problem worth checking before purchase.
“I bought this 2022 Jetta new on August 2022. The dealership replaced brakes on their own on July 1, 2023. This was 11 months after I purchased the vehicle. Vehicle had 10, 900 miles on 7/1/2023. On August 26, 2024 I brought the vehicle to the dealership and reported issues with the breaking system. The service technician discovered worn-out pads and break rotors needed replacement. The service department refused to complete the work because the vehicle was out of warranty. A claim was filed with Volkswagen Corporation(case #06407327). Claim was declined. Break pads and rotors are being worn-out within 11-15 months. This is a safety issue. Volkswagen Corporation refuses to recognize the mechanical issue.”
The records describe a problem worth checking before purchase.
“The car just stated saying “drive assist not available” it beeps every 5 minutes. Dealer says might need to change steering wheel which is in back order. It’s very annoying because it makes a very loud sound while driving. I researched and seems lots of owners are having the same issue.”
The records describe a possible crash, fire, injury, or loss of control.
“Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91DV.”
The records describe a problem worth checking before purchase.
“The Rear Brake Pad Limited Warranty Extension has been revised to include model year 2025 for Certain Volkswagen Jetta and Certain Volkswagen Taos vehicles.”
The records describe a problem worth checking before purchase.
“The Rear Brake Pad Limited Warranty Extension has been revised to include model year 2025 for Certain Volkswagen Jetta and Certain Volkswagen Taos vehicles.”
The records describe a problem worth checking before purchase.
“The Rear Brake Pad Limited Warranty Extension has been revised to include model year 2025 for Certain Volkswagen Jetta and Certain Volkswagen Taos vehicles.”
The records describe a problem worth checking before purchase.
“Volkswagen has extended the Warranty coverage for the Evap Leak Detection Pump (LDP) to 15 years or 150,000 miles, whichever occurs first, from the vehicles original in-service date, for certain 2022 Model Year Volkswagen vehicles.”
The records describe a problem worth checking before purchase.
“For applicable Settlement Class Vehicles, the New Vehicle Limited Warranty will be extended to cover 50% of the repair or replacement of the Turbocharger by an authorized Volkswagen Dealer for 8.5 years or 85,000 miles, whichever occurs first, from the vehicle’s in-service date.”
The records describe a problem worth checking before purchase.
“For applicable Settlement Class Vehicles, the New Vehicle Limited Warranty will be extended to cover 50% of the repair or replacement of the Turbocharger by an authorized Volkswagen Dealer for 8.5 years or 85,000 miles, whichever occurs first, from the vehicle’s in-service date.”
The records describe a problem worth checking before purchase.
“For applicable Settlement Class Vehicles, the New Vehicle Limited Warranty will be extended to cover 50% of the repair or replacement of the Turbocharger by an authorized Volkswagen Dealer for 8.5 years or 85,000 miles, whichever occurs first, from the vehicle’s in-service date.”
