We matched this check to 2.5L · All-Wheel Drive · Automatic (AV-S7) · Forester AWD.
What may matter at this mileage
Reports of Electrical System owner reports landed in this car’s mileage range. Put it at the top of the inspection list.
Focus the inspection on: Airbags owner reports.
Now
1 yr12,000 mi
3 yr •36,000 mi
5 yr60,000 mi
Airbags owner reportsYour mileage may enter the reported range
Electrical System owner reportsYour mileage may enter the reported range
Vehicle Speed Control owner reportsYour mileage may enter the reported range
Manufacturer warranty extensionYour mileage may enter the reported range
Manufacturer warranty extensionYour mileage may enter the reported range
Manufacturer warranty extensionYour mileage may enter the reported range
Manufacturer warranty extensionYour mileage may enter the reported range
Manufacturer warranty extensionYour mileage may enter the reported range
Manufacturer warranty extensionYour mileage may enter the reported range
Manufacturer warranty extensionYour mileage may enter the reported range
mileage range in owner reports
If you keep the car
1 yrAbout 12,000 miles. This reaches the reported mileage range for Airbags owner reports.
3 yr (yours)About 36,000 miles. This reaches the reported mileage range for Airbags owner reports.
5 yrAbout 60,000 miles. This reaches the reported mileage range for Airbags owner reports.
12,000 annual miles · 3-year ownership horizon · Service history is unknown unless verified by the buyer. These ranges come from owner reports. They are not failure rates or predictions.
Mileage ranges in owner reports for each listed problem.
Problem
Severity
Lower mileage
Middle mileage
Higher mileage
Relation to your mileage
Airbags owner reports
High severity
7,375 mi
9,250 mi
11,125 mi
Your mileage may enter the reported range
Electrical System owner reports
Critical severity
7,311 mi
14,608 mi
21,904 mi
Your mileage may enter the reported range
Vehicle Speed Control owner reports
High severity
25,250 mi
38,500 mi
51,750 mi
Your mileage may enter the reported range
Manufacturer warranty extension
Moderate severity
13,074 mi
20,710 mi
40,500 mi
Your mileage may enter the reported range
Manufacturer warranty extension
Moderate severity
13,775 mi
21,960 mi
32,500 mi
Your mileage may enter the reported range
Manufacturer warranty extension
Moderate severity
13,074 mi
20,710 mi
40,500 mi
Your mileage may enter the reported range
Manufacturer warranty extension
Moderate severity
14,000 mi
24,640 mi
32,182 mi
Your mileage may enter the reported range
Manufacturer warranty extension
Moderate severity
14,000 mi
24,640 mi
32,182 mi
Your mileage may enter the reported range
Manufacturer warranty extension
Moderate severity
14,000 mi
24,640 mi
32,182 mi
Your mileage may enter the reported range
Manufacturer warranty extension
Moderate severity
14,000 mi
24,640 mi
32,182 mi
Your mileage may enter the reported range
Why this answer
1Reports of Electrical System owner reports fall near the mileage this car may reach. Move ahead only if the checks below come back clean.
2Airbags owner reports was reported near the mileage this car may reach. Check the car and its repair history before you buy.
3Vehicle Speed Control owner reports was reported near the mileage this car may reach. Check the car and its repair history before you buy.
Conditions to clear first
Electrical System owner reports: Ask the inspector to test the named system and note any warning lights, noises, leaks, or stored codes.
Airbags owner reports: Ask the inspector to test the named system and note any warning lights, noises, leaks, or stored codes.
Vehicle Speed Control owner reports: Ask the inspector to test the named system and note any warning lights, noises, leaks, or stored codes.
Manufacturer warranty extension: Ask the inspector to test the named system and record the result.
Electrical System owner reports
Critical severity
Evidence: Limited confidence
Owner reports are bound to model year 2020.
Symptom
8 reviewed owner reports for this model year mention electrical system.
Why it matters
The records describe a possible fatal outcome.
Mileage in the reports
In reports that included mileage, this problem showed up around 7,311 to 21,904 miles.
Based on 2 reports that included mileage. This is not a failure rate or a prediction.
What to inspect
Ask the inspector to test the named system and note any warning lights, noises, leaks, or stored codes.
Ask the inspector to check: Independent pre-purchase inspection.
What may help
Use the inspection and service records to check whether this car shows the reported problem.
Sources and limitsShowHide
Source recordEvidence: Limited confidence
The records describe a possible fatal outcome.
“WHEN DRIVING THE DRIVER HEATED SEAT PUTS OUT LOW HEAT EVEN IF THE SWITCH IS IN THE OFF POSITION. AT 15 MINUTES SITTING, HEAT CAN BE FELT ON THE BUTTOCKS SKIN AND CAUSED MINOR SKIN BURN AT AROUND 30 MINUTES.”
“**Component or System:** Subaru EyeSight Driver Assist System (specifically the Pre-Collision Throttle Management system). **Incident Description & Warning Messages:** There were no warning lamps, messages, or symptoms of any problem prior to this failure. The incident occurred while I was stopped at a red light at a busy intersection. When the light turned green, I removed my foot from the brake and pressed the gas pedal to proceed, but the vehicle would not accelerate. The system had engaged a false-positive throttle cut. At that exact moment, the car began beeping repeatedly and the EyeSight logo flashed on the dashboard, incorrectly indicating an obstacle or imminent collision, even though the path in front of my vehicle was completely clear. **Safety Risk:** My safety and the safety of others were put at significant risk because the vehicle was unexpectedly immobilized in an active intersection during a green light. This sudden, unwarranted loss of acceleration created a high risk of being rear-ended by the drivers behind me who were expecting the flow of traffic to resume. **Reproduced, Confirmed, or Inspected:** Because this incident just occurred, the problem has not yet been reproduced or confirmed by a dealer or independent service center. Furthermore, the vehicle has not yet been inspected by the manufacturer, police, or insurance representatives.”
“I have owned this vehicle since 2019 and the auto start has ALWAYS stalled out when I stop at a light or stop sign. The vehicle needs to be put in park and restart the car. It is very dangerous”
“My Apple Car Play has never worked since I bought the car new in 2020. The dealership's solution each time I asked about it was for me to get a new plug in cord, update my iPhone settings, and then they can update the system manually. I have taken it in multiple times, and each time it has worked for 2-3 weeks before it no longer works again. This is dangerous because it usually happens mid-drive, and I no longer have the directions of where I am going, without stopping the vehicle. I also have to hold my phone and look at the directions since it does not display on the screen.”
“stalling/shutting down at stoplights with the auto start-stop feature has occurred continuously for the last 2 years I’ve taken to dealer, and multiple mechanics and they can’t find a problem”
“My son, [XXX] is currently driving this car. The car only has 29,200 miles so far. Last week, while at the stop light on the hill, he had near fatal accident! Forester suddenly completed shut down. The only functioning part was the brake. My son had to put the car in park and restart the engine. I reported the incident to customer advocate at Subaru and taking the car in for inspection. We never skip any scheduled maintenance. My next maintenance not due until April. I also purchased Subaru safety monitoring software. The car never shows any malfunction. It’s a very serious issue. We strongly suspect it’s related to the start-stop system on this car. We strongly support to override the system at consumer level giving their unreliability. Thank you for your attention to this matter. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)”
“The airbag system has a sensor issue and I keep getting warnings from Subaru to get it fixed because it affects the seatbelts. The garage where I take my car says they are unable to get the part needed for the passenger sensor. And, Subaru says they need to replace the whole harness for $6000. Makes me wonder why a safety issue like this one seen in other Subaru’s have been recalled but not my model… Also the start stop feature drains the battery excessively. I have had to replace the battery twice in less than a year. I push the button to stop this feature the minute I get into the car.”
4 reviewed owner reports for this model year mention air bags.
Why it matters
The records describe a possible crash, fire, injury, or loss of control.
Mileage in the reports
In reports that included mileage, this problem showed up around 7,375 to 11,125 miles.
Based on 2 reports that included mileage. This is not a failure rate or a prediction.
What to inspect
Ask the inspector to test the named system and note any warning lights, noises, leaks, or stored codes.
Ask the inspector to check: Independent pre-purchase inspection.
What may help
Use the inspection and service records to check whether this car shows the reported problem.
Sources and limitsShowHide
Source recordEvidence: Limited confidence
The records describe a possible crash, fire, injury, or loss of control.
“2/17/2021 - HONDA ACCORD GOING NORTH ON LYNCHBURG TURNPIKE RAN A STOPLIGHT (GOING ABOUT 30 IN A 25 MPG ZONE) TRYING TO TURN WEST ONTO EAST MAIN ST. IN SALEM, VA ... BOUNCED OPPOSITE CURB, CUT WEST AND SWERVED (OVERSTEER) AND CAME HEAD ON INTO MY STATIONARY 2020 FORESTER. OUR LIGHT HAD JUST TURNED GREEN AND WE WERE ABOUT TO MOVE FORWARD WHEN THE HONDA CAME OUT INTO THE INTERSECTION. MY WIFE WAS DRIVING AND I WAS A PASSENGER. I WAS TAKEN TO ER AND SEEN BY SEVERAL DOCTORS AND AM UNDERGOING PT FOR THE NEXT 5 WEEKS.”
The records describe a possible crash, fire, injury, or loss of control.
“Driver gets choked while drinking a cold beverage, gets disoriented and loses consciousness momentarily causing the vehicle to veer off the street and strike a tree with extensive front end damage. Airbags did not deploy at all. Driver has injuries from the crash, such as possible fractured wrist, contusions and much pain in the neck, chest and back areas. She was transported by EMS to the hospital. Insurance was notified and an adjuster has already sent a repair appraisal and cut a check for the estimated cost of repairs. The driver does not feel comfortable about the having the car repaired with potentially faulty airbags. We have photos of the car. We have stated our concerns about this to the insurance company and the vehicle manufacturer. They have opened a file with our concerns and we are waiting to learn further from the insurance provider and the car maker. My wife has numerous injuries and does not feel secure keeping this car. A police report is filed and I have also made an initial request to a consult with an attorney.”
The records describe a possible crash, fire, injury, or loss of control.
“The contact owns a 2020 Subaru Forester. The contact stated that while the wife was pressing the brake pedal and attempting to park the vehicle suddenly experienced unintended acceleration and crashed into a brick building. During the crash, the front end of the vehicle sustained severe damage but the airbags did not deploy. The driver suffered head and torso injuries which required medical treatment. A police report was taken at the scene. The cause of the failure was not determined. The manufacturer was notified of the incident. The local dealer was not contacted. The failure mileage was 13,000.”
The records describe a possible crash, fire, injury, or loss of control.
“TL* THE CONTACT OWNS A 2020 SUBARU FORESTER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS APPROACHING AN INTERSECTION AS ANOTHER VEHICLE CRASHED HEAD ON INTO THE FRONT OF THE VEHICLE. NO AIR BAG DEPLOYED. THE CONTACT SUSTAINED LACERATION, BRUSHING ON BOTH LEGS. MEDICAL ATTENTION WAS CONTACTED AND HAD TAKEN THE CONTACTS HUSBAND TO THE HOSPITAL WHERE HE WAS TREATED FOR HIS INJURIES. THE CONTACTS HUSBAND WAS IN THE PASSENGER SEAT. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED BY AN INDEPENDENT TOWING COMPANY TO A BODY SHOP WHERE THE CONTACT WAS WAITING RESULTS FOR DAMAGES. THE MANUFACTURER AND THE DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,500.”
4 reviewed owner reports for this model year mention vehicle speed control.
Why it matters
The records describe a possible crash, fire, injury, or loss of control.
Mileage in the reports
In reports that included mileage, this problem showed up around 25,250 to 51,750 miles.
Based on 2 reports that included mileage. This is not a failure rate or a prediction.
What to inspect
Ask the inspector to test the named system and note any warning lights, noises, leaks, or stored codes.
Ask the inspector to check: Independent pre-purchase inspection.
What may help
Use the inspection and service records to check whether this car shows the reported problem.
Sources and limitsShowHide
Source recordEvidence: Limited confidence
The records describe a possible crash, fire, injury, or loss of control.
“Eyesight pre-collision braking feature and pre-collision throttle management feature malfunctioned and caused the 2020 Forester to accelerate unexpectedly and lurch forward while I was manually braking and slowing to come to a complete stop behind two other vehicles stopped at a steady red light. See class action lawsuit Weston, et al. v. Subaru of America, Inc., et al. In US District Court Case No. [XXX] which alleges that the vehicle contains certain defects that caused sudden and unintended acceleration without driver input; acceleration while manually braking; and that these defects created a safety risk, because they severely affected the driver's ability to control the car's speed, acceleration, and deceleration, and increase the risk of a collision, which did in fact occur. The defective car was completely totaled and towed to a salvage yard by the police and the insurance company. Defect malfunction caused a collision which resulted in property damage and personal injury to three vehicles and three people. I mentioned the defect to my insurance company at the time of the accident. I do not know if they chose to follow up and inspect the vehicle. The problem occurred twice before ( not resulting in property damage or injury) and I took it to my Subaru dealer both times and they claim that they could not find anything wrong, but oddly did not note that they checked for the problem which I brought to their attention on the written summary/invoice for my service visit. See the class action lawsuit- this is apparently the typical dealer non-response to the problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)”
The records describe a possible crash, fire, injury, or loss of control.
“Unintentional acceleration. After making right turn, vehicle accelerated for approx 1/2 mile until crashing into wall. Several attempts at braking and trying to shift into neutral did nothing.”
The records describe a possible crash, fire, injury, or loss of control.
“The contact owns a 2020 Subaru Forest. The contact stated that the brake failed. The contact stated that when the driver was reversing the vehicle out of the driveway, the vehicle abruptly accelerated and the driver engaged the brake pedal. However, the brake system failed to bring the vehicle to a stop. The vehicle proceeded and came to a stop when it crashed into a tree and damaged the vehicle taillight, the muffler, and a small window located at the rear passenger door area separated from the vehicle. There were no warning lights before during or after the failure occurred. The driver suffered injuries to the neck and shoulder the driver was taken to the hospital. The vehicle was not taken to the dealer to have a diagnostic performed. The vehicle was not repaired. A police report was not filed. The manufacturer was not contacted. The failure mileage was 12,000.”
The records describe a possible crash, fire, injury, or loss of control.
“The contact owns a 2020 Subaru Forester. The contact stated while attempting to park at a rest stop, the vehicle independently accelerated while the brake pedal was depressed. As a result, the vehicle ran into a stone wall. The front end of the vehicle was severely damaged. The air bags deployed. A police report was filed. The contact sustained a sore neck as a result of the crash but medical attention was not required. The vehicle was not drivable and was towed to a body shop. The vehicle was not diagnosed but was in the process of being repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 65,000.”
Official record covers model years 2019 through 2022.
Symptom
This announcement is in regard to settlement in a class action lawsuit for vehicles that will receive a limited warranty extension for original equipment Subaru windshields experiencing a qualifying crack.
Why it matters
The records describe a problem worth checking before purchase.
Mileage in the reports
In reports that included mileage, this problem showed up around 14,000 to 32,182 miles.
Based on 31 reports that included mileage. This is not a failure rate or a prediction.
What to inspect
Ask the inspector to test the named system and record the result.
Ask the inspector to check: Independent pre-purchase inspection.
What may help
Use the official record to focus the inspection and service-history review.
Sources and limitsShowHide
Source recordEvidence: High confidence
The records describe a problem worth checking before purchase.
“This announcement is in regard to settlement in a class action lawsuit for vehicles that will receive a limited warranty extension for original equipment Subaru windshields experiencing a qualifying crack. ”
The records describe a problem worth checking before purchase.
“This announcement is in regard to settlement in a class action lawsuit for vehicles that will receive a limited warranty extension for original equipment Subaru windshields experiencing a qualifying crack. ”
The records describe a problem worth checking before purchase.
“This announcement is in regard to settlement in a class action lawsuit for vehicles that will receive a limited warranty extension for original equipment Subaru windshields experiencing a qualifying crack. ”
Official record covers model years 2019 through 2022.
Symptom
As part of Subaru's dedication to customer satisfaction, Subaru of America, Inc.
Why it matters
The records describe a problem worth checking before purchase.
Mileage in the reports
In reports that included mileage, this problem showed up around 14,000 to 32,182 miles.
Based on 31 reports that included mileage. This is not a failure rate or a prediction.
What to inspect
Ask the inspector to test the named system and record the result.
Ask the inspector to check: Independent pre-purchase inspection.
What may help
Use the official record to focus the inspection and service-history review.
Sources and limitsShowHide
Source recordEvidence: High confidence
The records describe a problem worth checking before purchase.
“As part of Subaru's dedication to customer satisfaction, Subaru of America, Inc. (SOA) is announcing a Warranty Extension of the New Vehicle Limited Warranty coverage for the CP1 & Gen 3.1 Infotainment head units for the models listed. ”
The records describe a problem worth checking before purchase.
“As part of Subaru's dedication to customer satisfaction, Subaru of America, Inc. (SOA) is announcing a Warranty Extension of the New Vehicle Limited Warranty coverage for the CP1 & Gen 3.1 Infotainment head units for the models listed. ”
The records describe a problem worth checking before purchase.
“As part of Subaru's dedication to customer satisfaction, Subaru of America, Inc. (SOA) is announcing a Warranty Extension of the New Vehicle Limited Warranty coverage for the CP1 & Gen 3.1 Infotainment head units for the models listed. ”
Official record covers model years 2019 through 2022.
Symptom
In the interest of customer satisfaction, Subaru of America, Inc.
Why it matters
The records describe a problem worth checking before purchase.
Mileage in the reports
In reports that included mileage, this problem showed up around 14,000 to 32,182 miles.
Based on 31 reports that included mileage. This is not a failure rate or a prediction.
What to inspect
Ask the inspector to test the named system and record the result.
Ask the inspector to check: Independent pre-purchase inspection.
What may help
Use the official record to focus the inspection and service-history review.
Sources and limitsShowHide
Source recordEvidence: High confidence
The records describe a problem worth checking before purchase.
“In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Warranty coverage for the Front Windshield used in the above listed models and model years from three (3) years / 36,000 miles to eight (8) years / 100,000 miles (whichever comes first). If a customer experiences windshield damage, inspect the damage as per the guidelines supplied in this bulletin to confirm if the damage is covered under the Warranty Extension. ”
The records describe a problem worth checking before purchase.
“In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Warranty coverage for the Front Windshield used in the above listed models and model years from three (3) years / 36,000 miles to eight (8) years / 100,000 miles (whichever comes first). If a customer experiences windshield damage, inspect the damage as per the guidelines supplied in this bulletin to confirm if the damage is covered under the Warranty Extension. ”
The records describe a problem worth checking before purchase.
“In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Warranty coverage for the Front Windshield used in the above listed models and model years from three (3) years / 36,000 miles to eight (8) years / 100,000 miles (whichever comes first). If a customer experiences windshield damage, inspect the damage as per the guidelines supplied in this bulletin to confirm if the damage is covered under the Warranty Extension. ”
Official record covers model years 2019 through 2021.
Symptom
This bulletin announces the extended warranty coverage for the Thermo Control valve (TCV) used the the models listed.
Why it matters
The records describe a problem worth checking before purchase.
Mileage in the reports
In reports that included mileage, this problem showed up around 13,775 to 32,500 miles.
Based on 20 reports that included mileage. This is not a failure rate or a prediction.
What to inspect
Ask the inspector to test the named system and record the result.
Ask the inspector to check: Independent pre-purchase inspection.
What may help
Use the official record to focus the inspection and service-history review.
Sources and limitsShowHide
Source recordEvidence: High confidence
The records describe a problem worth checking before purchase.
“This bulletin announces the extended warranty coverage for the Thermo Control valve (TCV) used the the models listed. The coverage will be extended to (15) fifteen years / 150,000 miles. ”
The records describe a problem worth checking before purchase.
“This bulletin announces the extended warranty coverage for the Thermo Control valve (TCV) used the the models listed. The coverage will be extended to (15) fifteen years / 150,000 miles. ”
The records describe a problem worth checking before purchase.
“This bulletin announces the extended warranty coverage for the Thermo Control valve (TCV) used the the models listed. The coverage will be extended to (15) fifteen years / 150,000 miles. ”
A newly verified completed remedy with configuration-specific eligibility for Airbags owner reports, Electrical System owner reports, Manufacturer warranty extension, Vehicle Speed Control owner reports could improve the recommendation.
A reviewed official or independent source that materially contradicts the claims for Airbags owner reports, Electrical System owner reports, Manufacturer warranty extension, Vehicle Speed Control owner reports would force confidence and verdict review.
Ask the inspector to test the named system and record the result.
Manufacturer warranty extension: This bulletin announces the extended warranty coverage for the Thermo Control valve (TCV) used the the models listed.
Passes when: No matching symptom during inspection
Test drive: On the test drive, watch for: this bulletin announces the extended warranty coverage for the thermo control valve (tcv) used the the models listed..
Specialist: Independent pre-purchase inspection
Records to request: Service records showing this system was inspected or repaired
Ask the inspector to test the named system and record the result.
Manufacturer warranty extension: This announcement is in regard to settlement in a class action lawsuit for vehicles that will receive a limited warranty extension for original equipment Subaru windshields experiencing a qualifying crack.
Passes when: No matching symptom during inspection
Test drive: On the test drive, watch for: this announcement is in regard to settlement in a class action lawsuit for vehicles that will receive a limited warranty extension for original equipment subaru windshields experiencing a qualifying crack..
Specialist: Independent pre-purchase inspection
Records to request: Service records showing this system was inspected or repaired
The link and text carry only the car and non-sensitive context, never price, risk, or VIN.
Your shortlist (saved on this device)
Full evidence
Every conclusion above traces to one of these source records.
Source recordEvidence: Limited confidence
The records describe a possible crash, fire, injury, or loss of control.
“2/17/2021 - HONDA ACCORD GOING NORTH ON LYNCHBURG TURNPIKE RAN A STOPLIGHT (GOING ABOUT 30 IN A 25 MPG ZONE) TRYING TO TURN WEST ONTO EAST MAIN ST. IN SALEM, VA ... BOUNCED OPPOSITE CURB, CUT WEST AND SWERVED (OVERSTEER) AND CAME HEAD ON INTO MY STATIONARY 2020 FORESTER. OUR LIGHT HAD JUST TURNED GREEN AND WE WERE ABOUT TO MOVE FORWARD WHEN THE HONDA CAME OUT INTO THE INTERSECTION. MY WIFE WAS DRIVING AND I WAS A PASSENGER. I WAS TAKEN TO ER AND SEEN BY SEVERAL DOCTORS AND AM UNDERGOING PT FOR THE NEXT 5 WEEKS.”
The records describe a possible crash, fire, injury, or loss of control.
“Driver gets choked while drinking a cold beverage, gets disoriented and loses consciousness momentarily causing the vehicle to veer off the street and strike a tree with extensive front end damage. Airbags did not deploy at all. Driver has injuries from the crash, such as possible fractured wrist, contusions and much pain in the neck, chest and back areas. She was transported by EMS to the hospital. Insurance was notified and an adjuster has already sent a repair appraisal and cut a check for the estimated cost of repairs. The driver does not feel comfortable about the having the car repaired with potentially faulty airbags. We have photos of the car. We have stated our concerns about this to the insurance company and the vehicle manufacturer. They have opened a file with our concerns and we are waiting to learn further from the insurance provider and the car maker. My wife has numerous injuries and does not feel secure keeping this car. A police report is filed and I have also made an initial request to a consult with an attorney.”
The records describe a possible crash, fire, injury, or loss of control.
“The contact owns a 2020 Subaru Forester. The contact stated that while the wife was pressing the brake pedal and attempting to park the vehicle suddenly experienced unintended acceleration and crashed into a brick building. During the crash, the front end of the vehicle sustained severe damage but the airbags did not deploy. The driver suffered head and torso injuries which required medical treatment. A police report was taken at the scene. The cause of the failure was not determined. The manufacturer was notified of the incident. The local dealer was not contacted. The failure mileage was 13,000.”
The records describe a possible crash, fire, injury, or loss of control.
“TL* THE CONTACT OWNS A 2020 SUBARU FORESTER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS APPROACHING AN INTERSECTION AS ANOTHER VEHICLE CRASHED HEAD ON INTO THE FRONT OF THE VEHICLE. NO AIR BAG DEPLOYED. THE CONTACT SUSTAINED LACERATION, BRUSHING ON BOTH LEGS. MEDICAL ATTENTION WAS CONTACTED AND HAD TAKEN THE CONTACTS HUSBAND TO THE HOSPITAL WHERE HE WAS TREATED FOR HIS INJURIES. THE CONTACTS HUSBAND WAS IN THE PASSENGER SEAT. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED BY AN INDEPENDENT TOWING COMPANY TO A BODY SHOP WHERE THE CONTACT WAS WAITING RESULTS FOR DAMAGES. THE MANUFACTURER AND THE DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,500.”
“WHEN DRIVING THE DRIVER HEATED SEAT PUTS OUT LOW HEAT EVEN IF THE SWITCH IS IN THE OFF POSITION. AT 15 MINUTES SITTING, HEAT CAN BE FELT ON THE BUTTOCKS SKIN AND CAUSED MINOR SKIN BURN AT AROUND 30 MINUTES.”
“**Component or System:** Subaru EyeSight Driver Assist System (specifically the Pre-Collision Throttle Management system). **Incident Description & Warning Messages:** There were no warning lamps, messages, or symptoms of any problem prior to this failure. The incident occurred while I was stopped at a red light at a busy intersection. When the light turned green, I removed my foot from the brake and pressed the gas pedal to proceed, but the vehicle would not accelerate. The system had engaged a false-positive throttle cut. At that exact moment, the car began beeping repeatedly and the EyeSight logo flashed on the dashboard, incorrectly indicating an obstacle or imminent collision, even though the path in front of my vehicle was completely clear. **Safety Risk:** My safety and the safety of others were put at significant risk because the vehicle was unexpectedly immobilized in an active intersection during a green light. This sudden, unwarranted loss of acceleration created a high risk of being rear-ended by the drivers behind me who were expecting the flow of traffic to resume. **Reproduced, Confirmed, or Inspected:** Because this incident just occurred, the problem has not yet been reproduced or confirmed by a dealer or independent service center. Furthermore, the vehicle has not yet been inspected by the manufacturer, police, or insurance representatives.”
“I have owned this vehicle since 2019 and the auto start has ALWAYS stalled out when I stop at a light or stop sign. The vehicle needs to be put in park and restart the car. It is very dangerous”
“My Apple Car Play has never worked since I bought the car new in 2020. The dealership's solution each time I asked about it was for me to get a new plug in cord, update my iPhone settings, and then they can update the system manually. I have taken it in multiple times, and each time it has worked for 2-3 weeks before it no longer works again. This is dangerous because it usually happens mid-drive, and I no longer have the directions of where I am going, without stopping the vehicle. I also have to hold my phone and look at the directions since it does not display on the screen.”
“stalling/shutting down at stoplights with the auto start-stop feature has occurred continuously for the last 2 years I’ve taken to dealer, and multiple mechanics and they can’t find a problem”
“My son, [XXX] is currently driving this car. The car only has 29,200 miles so far. Last week, while at the stop light on the hill, he had near fatal accident! Forester suddenly completed shut down. The only functioning part was the brake. My son had to put the car in park and restart the engine. I reported the incident to customer advocate at Subaru and taking the car in for inspection. We never skip any scheduled maintenance. My next maintenance not due until April. I also purchased Subaru safety monitoring software. The car never shows any malfunction. It’s a very serious issue. We strongly suspect it’s related to the start-stop system on this car. We strongly support to override the system at consumer level giving their unreliability. Thank you for your attention to this matter. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)”
“The airbag system has a sensor issue and I keep getting warnings from Subaru to get it fixed because it affects the seatbelts. The garage where I take my car says they are unable to get the part needed for the passenger sensor. And, Subaru says they need to replace the whole harness for $6000. Makes me wonder why a safety issue like this one seen in other Subaru’s have been recalled but not my model… Also the start stop feature drains the battery excessively. I have had to replace the battery twice in less than a year. I push the button to stop this feature the minute I get into the car.”
The records describe a possible crash, fire, injury, or loss of control.
“Eyesight pre-collision braking feature and pre-collision throttle management feature malfunctioned and caused the 2020 Forester to accelerate unexpectedly and lurch forward while I was manually braking and slowing to come to a complete stop behind two other vehicles stopped at a steady red light. See class action lawsuit Weston, et al. v. Subaru of America, Inc., et al. In US District Court Case No. [XXX] which alleges that the vehicle contains certain defects that caused sudden and unintended acceleration without driver input; acceleration while manually braking; and that these defects created a safety risk, because they severely affected the driver's ability to control the car's speed, acceleration, and deceleration, and increase the risk of a collision, which did in fact occur. The defective car was completely totaled and towed to a salvage yard by the police and the insurance company. Defect malfunction caused a collision which resulted in property damage and personal injury to three vehicles and three people. I mentioned the defect to my insurance company at the time of the accident. I do not know if they chose to follow up and inspect the vehicle. The problem occurred twice before ( not resulting in property damage or injury) and I took it to my Subaru dealer both times and they claim that they could not find anything wrong, but oddly did not note that they checked for the problem which I brought to their attention on the written summary/invoice for my service visit. See the class action lawsuit- this is apparently the typical dealer non-response to the problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)”
The records describe a possible crash, fire, injury, or loss of control.
“Unintentional acceleration. After making right turn, vehicle accelerated for approx 1/2 mile until crashing into wall. Several attempts at braking and trying to shift into neutral did nothing.”
The records describe a possible crash, fire, injury, or loss of control.
“The contact owns a 2020 Subaru Forest. The contact stated that the brake failed. The contact stated that when the driver was reversing the vehicle out of the driveway, the vehicle abruptly accelerated and the driver engaged the brake pedal. However, the brake system failed to bring the vehicle to a stop. The vehicle proceeded and came to a stop when it crashed into a tree and damaged the vehicle taillight, the muffler, and a small window located at the rear passenger door area separated from the vehicle. There were no warning lights before during or after the failure occurred. The driver suffered injuries to the neck and shoulder the driver was taken to the hospital. The vehicle was not taken to the dealer to have a diagnostic performed. The vehicle was not repaired. A police report was not filed. The manufacturer was not contacted. The failure mileage was 12,000.”
The records describe a possible crash, fire, injury, or loss of control.
“The contact owns a 2020 Subaru Forester. The contact stated while attempting to park at a rest stop, the vehicle independently accelerated while the brake pedal was depressed. As a result, the vehicle ran into a stone wall. The front end of the vehicle was severely damaged. The air bags deployed. A police report was filed. The contact sustained a sore neck as a result of the crash but medical attention was not required. The vehicle was not drivable and was towed to a body shop. The vehicle was not diagnosed but was in the process of being repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 65,000.”
The records describe a problem worth checking before purchase.
“This bulletin announces the extended warranty coverage for the Thermo Control valve (TCV) used the the models listed. The coverage will be extended to (15) fifteen years / 150,000 miles. ”
The records describe a problem worth checking before purchase.
“This bulletin announces the extended warranty coverage for the Thermo Control valve (TCV) used the the models listed. The coverage will be extended to (15) fifteen years / 150,000 miles. ”
The records describe a problem worth checking before purchase.
“This bulletin announces the extended warranty coverage for the Thermo Control valve (TCV) used the the models listed. The coverage will be extended to (15) fifteen years / 150,000 miles. ”
The records describe a problem worth checking before purchase.
“This announcement is in regard to settlement in a class action lawsuit for vehicles that will receive a limited warranty extension for original equipment Subaru windshields experiencing a qualifying crack. ”
The records describe a problem worth checking before purchase.
“This announcement is in regard to settlement in a class action lawsuit for vehicles that will receive a limited warranty extension for original equipment Subaru windshields experiencing a qualifying crack. ”
The records describe a problem worth checking before purchase.
“This announcement is in regard to settlement in a class action lawsuit for vehicles that will receive a limited warranty extension for original equipment Subaru windshields experiencing a qualifying crack. ”
The records describe a problem worth checking before purchase.
“As part of Subaru's dedication to customer satisfaction, Subaru of America, Inc. (SOA) is announcing a Warranty Extension of the New Vehicle Limited Warranty coverage for the CP1 & Gen 3.1 Infotainment head units for the models listed. ”
The records describe a problem worth checking before purchase.
“As part of Subaru's dedication to customer satisfaction, Subaru of America, Inc. (SOA) is announcing a Warranty Extension of the New Vehicle Limited Warranty coverage for the CP1 & Gen 3.1 Infotainment head units for the models listed. ”
The records describe a problem worth checking before purchase.
“As part of Subaru's dedication to customer satisfaction, Subaru of America, Inc. (SOA) is announcing a Warranty Extension of the New Vehicle Limited Warranty coverage for the CP1 & Gen 3.1 Infotainment head units for the models listed. ”
The records describe a problem worth checking before purchase.
“In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Warranty coverage for the Front Windshield used in the above listed models and model years from three (3) years / 36,000 miles to eight (8) years / 100,000 miles (whichever comes first). If a customer experiences windshield damage, inspect the damage as per the guidelines supplied in this bulletin to confirm if the damage is covered under the Warranty Extension. ”
The records describe a problem worth checking before purchase.
“In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Warranty coverage for the Front Windshield used in the above listed models and model years from three (3) years / 36,000 miles to eight (8) years / 100,000 miles (whichever comes first). If a customer experiences windshield damage, inspect the damage as per the guidelines supplied in this bulletin to confirm if the damage is covered under the Warranty Extension. ”
The records describe a problem worth checking before purchase.
“In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Warranty coverage for the Front Windshield used in the above listed models and model years from three (3) years / 36,000 miles to eight (8) years / 100,000 miles (whichever comes first). If a customer experiences windshield damage, inspect the damage as per the guidelines supplied in this bulletin to confirm if the damage is covered under the Warranty Extension. ”
