2021 Subaru Crosstrek · keep 3 yr

The records describe a problem worth checking before purchase.

“The DCM on our 2021 Subaru Crosstrek is causing a parasitic drain on the battery. It left us stranded several times. We replaced the battery twice in the past 15 months. There is a class action lawsuit against Subaru for this exact problem, but they won't replace it on our vehicle because it has over 45,000 miles. A defective DCM is a widely known problem with many Subaru models. We never received notice of this problem from Subaru, nor were there any warnings, messages, or indications that this was a problem, until we took it to a mechanic for service, who sent us to a Subaru dealer because it had to be repaired by them.”

The records describe a problem worth checking before purchase.

“Purchased in August 2024, had to get a new battery 2 days after purchase & then went to the dealership January 2025 because my battery kept dying & I was stranded at the airport late night. They acknowledged is has a parasitic draw but did not notate the source. They claimed I needed a new battery when my previous Subaru branded battery was only 5 months old. The new battery was almost $600 which is double/ triple a store branded equivalent. I purchased yet another battery but non-Subaru branded since theirs did not last even 6 months. Still have been experiencing the same issue. I pulled the dcm fuse and let my car sit for several days as a test. The battery did not die with the dcm fuse removed. The front speakers and Bluetooth are linked to the dcm fuse so they do not work if it is unplugged.”

The records describe a problem worth checking before purchase.

“The contact owns a 2021 Subaru Crosstrek Hybrid. The contact stated that after moving the vehicle 10 feet from a pile of snow in cold weather, the vehicle restarted but failed to run and then shut off after 2 minutes. The contact changed the 12-Volt battery. Several unknown warning lights were illuminated, and the “Service 12-Volt Battery” message was displayed. The vehicle was towed to the local dealer, where it was diagnosed, and it was determined that the inverter connector was corroded. The wires underneath the vehicle had been damaged due to water, salt, and sand, causing the vehicle to become inoperable. The vehicle was not repaired. The vehicle was previously repaired under NHTSA Campaign Number: 23V0800000 (Electrical System). The vehicle was repaired, but the failure recurred. The manufacturer was contacted and offered partial claim assistance, but the owner declined. The failure mileage was approximately 125,000. The VIN was not available.”

The records describe a problem worth checking before purchase.

“The contact owns a 2021 Subaru Crosstrek. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle inadvertently lost motive power in the middle of the roadway. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the battery. The vehicle was repaired, but the failure reoccurred. The vehicle was towed to the dealer and diagnosed with head gasket failure. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 120,000.”

The records describe a problem worth checking before purchase.

“The contact owned a 2021 Subaru Crosstrek. The contact stated that while parking and the brake pedal was depressed, the vehicle accelerated unexpectedly and collided with a wall. The collision was at the front of the vehicle. The air bags deployed. The driver sustained arm, leg, thumb, back, and nose injuries. Medical attention was needed. A police report was filed. The vehicle was towed to an impound lot. The manufacturer was not notified of the failure. The failure mileage was approximately 1,300.”

The records describe a problem worth checking before purchase.

“- Rod #4 failure of unknown cause, although there is speculation that current failure may be related to a major repair in oil system a year ago. - My safety along with my unborn child’s, husband’s and brother in law’s were all at risk. Another driver had to take evasive action to avoid hitting us in an active fast lane on I-70 going between 65-70 mph. There was no shoulder available to pull off on until a half mile up the road. - Yes the problem has been confirmed from the dealership partially. They did not identify a cause for the sudden failure. However stated it could not be determined if this failure is or is not related to a previous major engine repair made a year ago. - The engine has been inspected by the dealership and warranty company. - There were no warning signals prior to either engine failures. The first one being a year ago for head gasket failure that allowed oil to mix with coolant. With the most recent failure the engine ticked briefly after braking to merge for construction, the oil pressure light followed by engine light turned on 5 seconds before engine completely lost power.”

The records describe a problem worth checking before purchase.

“The vehicle shuddered violently when turning the ignition, and then failed to start entirely. The mechanic found that the engine coil was severely damaged, no external influence, just that it had become worn out remarkably fast. The vehicle has less than 60,000 miles and just 5 years in service. The repair will end up costing about 1500 with tows included and the vehicle has not gone without maintenance or care.”

The records describe a possible crash, fire, injury, or loss of control.

“Subaru of America, Inc. is recalling certain model year 2021 Crosstrek, 2022 Forester, 2021-2023 Legacy, and Outback vehicles. An insufficient weld may allow water to enter the inhibitor switch, causing it to fail. An inoperative inhibitor switch may prevent the reverse lights from illuminating and the rearview camera image from displaying, increasing the risk of a crash. Dealers will replace the inhibitor switch, free of charge. Owner notification letters were mailed January 8, 2024. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WRQ-23.”

The records describe a problem worth checking before purchase.

“This bulletin announces the extended warranty coverage for the Thermo Control valve (TCV) used the the models listed. The coverage will be extended to (15) fifteen years / 150,000 miles. ”

The records describe a problem worth checking before purchase.

“As part of Subaru's dedication to customer satisfaction, Subaru of America, Inc. (SOA) is announcing a Warranty Extension of the New Vehicle Limited Warranty coverage for the CP1 & Gen 3.1 Infotainment head units for the models listed. ”

The records describe a problem worth checking before purchase.

“As part of Subaru's dedication to customer satisfaction, Subaru of America, Inc. (SOA) is announcing a Warranty Extension of the New Vehicle Limited Warranty coverage for the CP1 & Gen 3.1 Infotainment head units for the models listed. ”

The records describe a problem worth checking before purchase.

“As part of Subaru's dedication to customer satisfaction, Subaru of America, Inc. (SOA) is announcing a Warranty Extension of the New Vehicle Limited Warranty coverage for the CP1 & Gen 3.1 Infotainment head units for the models listed. ”