2017 Kia Sportage · keep 3 yr

The records describe a possible crash, fire, injury, or loss of control.

“I WAS INVOLVED IN A HEAD ON COLLISION, RESULTING IN MY SUV BEING TOTALED. I WAS STATIONARY IN THE DOUBLE TURNING LANE OF A CITY STREET. THE ENGINE BLOCK WAS PUSHED NEARLY INTO THE DRIVER'S SEAT. FRONT WINDSHIELD CRACKED FROM END TO END, HEAVY FRONT END DAMAGE. THE VEHICLE THAT HIT ME WAS DOING ABOUT 45-50MPH AND HER AIRBAGS DID DEPLOY ALTHOUGH SHE HAD SIDE IMPACT/DAMAGE. MY AIRBAGS NEVER DEPLOYED. I HAVE A CONCUSSION RESULTING IN MEMORY LOSS AND PAINFUL SWELLING BEHIND MY EYE. I AM ALSO BEING TREATED FOR MULTIPLE BACK INJURIES. MY 17M OLD WAS IN THE VEHICLE AS WELL BUT WAS IN HIS REAR FACING CAR SEAT, NOT YET SHOWING ANY SIGNS OF INJURY.”

The records describe a possible crash, fire, injury, or loss of control.

“The contact owns a 2017 Kia Sportage. The contact stated that while driving at 20 MPH, during which he fell asleep as he was returning home from a Dialysis appointment, he rear-ended another vehicle that was at the stop light, and the air bag did not deploy. The contact was taken to the hospital and diagnosed with a fractured chest. The contact stated that a police report was filed. The vehicle was towed to a collision center. The dealer was made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,495.”

The records describe a possible crash, fire, injury, or loss of control.

“The contact owns a 2017 Kia Sportage. The contact stated that while driving at 30-35 MPH, another vehicle crashed into the rear end of her vehicle. The air bags failed to deploy. The contact was unsure whether there was a warning light illuminated. The contact was transported to the hospital with the assistance of a family member. The contact sustained a concussion, jaw and back injuries. A police report was filed. The vehicle was towed to a tow lot, where it was totaled. The dealer was notified of the failure and referred the contact to the manufacturer. The manufacturer was notified of the failure and advised the contact that the air bags do not always deploy in the event of a crash; therefore they could not assist. The failure mileage was approximately 66,000.”

The records describe a possible crash, fire, injury, or loss of control.

“TL* THE CONTACT OWNS A 2017 KIA SPORTAGE. THE CONTACT CALLED ON BEHALF OF THE DRIVER. WHILE THE DRIVER WAS AT A STOP LIGHT, THE VEHICLE WAS T-BONED IN THE MIDDLE OF THE DRIVER SIDE DOOR. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED BACK AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT WAS NOT AWARE OF THE OTHER DRIVER'S INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS DRIVEN TO THE DRIVER'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. THE VIN WAS NOT AVAILABLE.”

The records describe a possible crash, fire, injury, or loss of control.

“I HIT A SMALL DEER AT 73MPH TOTALED MY KIA HEAVY FRONT END DAMAGE HOOD CAME UP AND BUSTED MY WINDSHIELD WHICH CAUSED GLASS TO GET IN MY EYES. NOT ONE AIR BAG DEPLOYED. IT KNOCKED THE BATTERY OUT AND BUSTER THE RADIATOR, HADN'T MADE MY FIRST PAYMENT YET.”

The records describe a possible crash, fire, injury, or loss of control.

“One day as I was turning at a green light the car completely stopped on me. I had to turn it off and then restart it and it worked fine. About a week later I had to drive to my cousin's house 45 minutes away and the car would not go, it acted like it was stalling and It didn't want to go over 2000RPMs and it was really sluggish like it didn't want to shift into the next gear. I finally got on the highway and it would not go past 60 miles an hour and then also if you try to drive it, it will slow down like its shutting off on you. I've had a new battery replaced, 4 new tires a windshield, and wipers replaced. I took the car to AutoZone and also to another guy and both of them used their computers and said that it's the engine and they called it rod knocking. I called customer service and they said yes their is a recall and that they would replace the engine. I tried to call kia in mesquite Texas because that is the closest one to me and I left a voicemail they did not call me back I am carless I'm a single disabled mother I need a working car.”

The records describe a possible crash, fire, injury, or loss of control.

“2017 KIA SPORTAGE LOST ALL POWER AS I WAS DRIVING DOWN THE ROAD. NO POWER STEERING NO BRAKING NOTHING. SMOKE AND FUMES FILLED THE CAB OF SUV. ONCE I GOT OFF THE ROAD SMOKE WAS BOILING OUT OF HOOD OF CAR.”

The records describe a possible crash, fire, injury, or loss of control.

“ON SAT MORNING MY SUV CAUGHT FIRE WITHOUT WARNING. THIS OCCURRED IN INDIANAPOLIS ON HARDING ST. NEAR THE INTERSTATE EXIT. WE WERE AT A COMPLETE STOP WHEN SMOKE STARTED COMING OUT OF THE CAR THEN FLAMES. I GOT MY KIDS AND DOGS OUT. THEN I REALIZED OUR MEDICATIONS WERE IN THERE. I THEN WENT BACK TO TRY TO GRAB THE BAG. I COULDN'T BECAUSE OF HOW FAST IT WENT UP. IN THE PROCESS I ENDED WITH TWO SMALL BURNS AND A SLIGHT ABRASION. THERE WAS NO WARNING. THE SUV HAS BEEN MAINTENANCE AND GIVEN ALL REQUIRED MAINTENANCE. IN FACT IN JUNE IT WAS TAKEN IN FOR AN OIL CHANGE.AND 15000 MILE MAINTENANCE. CURRENTLY IT SUSPECTED THAT THIS WAS ELECTRIC FIRE. I ALSO HAVE A VIDEO OF SOMEONE THAT WAS PASSING BY. THE SUV WAS TOWED BY THE INDIANAPOLIS POLICE DEPARTMENT TO THEIR LOT WERE IT IS CURRENTLY.”

The records describe a possible crash, fire, injury, or loss of control.

“Window regulator failure - power window could not be rolled up. Had to be replaced.”

The records describe a possible crash, fire, injury, or loss of control.

“My car went into limp mode on the high way due to a faulty knock sensor. my car decelerated rapidly, which could have put me and others around me at risk. I had to repair this problem on my own even though other cars similar to my make and model have had the same issue.”

The records describe a possible crash, fire, injury, or loss of control.

“The engine consumes a massive amount of oil to where I have to check my oil constantly and refill as often as weekly. This can pose a risk to myself and others due to the engine failing while I am driving. I am sure other issues can come from an engine running out of soil that I’m not aware of.”

The records describe a possible crash, fire, injury, or loss of control.

“After fueling, vehicle idled fine with no warning lights. Once pulling onto the highway and making highway speeds, the vehicle suddenly lost acceleration, and was stranded in the highway. We required the assistance of law enforcement to direct traffic. It was 10pm and the temperatures were 35 degree below zero with the windchill. The vehicle was towed to a Kia dealership, where they diagnosed loss of compression in the pistons. The dealership stated the engine had been burning/consuming oil and that the burnt valve caused the loss of compression and sudden breakdown. This vehicle uses the 2.4L Theta II GDI engine, which has a long history of engine failures, oil consumption complaints, stalling, and class-action litigation involving sudden engine failure and loss of power. Kia denied coverage by claiming only rod-bearing failures qualify for warranty extension, even though excessive oil consumption and compression loss appear closely related to the same broader engine defect pattern. Other owners have also reported 2017 Sportage excessive oil consumption leading to compression loss and engine failure. I believe this is a serious safety defect because the engine can fail suddenly while driving at highway speed, drivers may have little warning before loss of power, oil consumption may not trigger adequate warning before catastrophic failure. This creates crash risk, roadside hazard exposure, and potential fire risk.”

The records describe a problem worth checking before purchase.

“Hyundai and Kia ABS Module Fires The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543, 21V-161, 21V-160, 21V-303, 22V-056, 22V-810, and 23V-651. Kia recalls 16V-815, 20V-518, 20V-519, 21V-137, 21V-331, 22V-051, 22V-800, and 23V-652 The purpose of this AQ is to evaluate the timeliness and scoping of Hyundai and Kia’s defect decision making and adherence with reporting requirements; and understand the varying defect descriptions and remedies between these recalls.”

The records describe a problem worth checking before purchase.

“Loss of Motive Power The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing.  There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.”

The records describe a possible crash, fire, injury, or loss of control.

“Kia Motors America (Kia) is recalling certain model year 2016-2017 Sorento vehicles manufactured October 27, 2014, to August 25, 2016, and 2017 Sportage vehicles manufactured December 10, 2015, to August 26, 2016. The affected vehicles are equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment." If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash. Kia will notify owners, and dealers will replace the trailer tow hitch harness, free of charge. The recall began January 18, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC142.”

The records describe a possible crash, fire, injury, or loss of control.

“Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak. A fuel leak in the presence of an ignition source can increase the risk of a fire. Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.”

The records describe a possible crash, fire, injury, or loss of control.

“Kia Motors America (Kia) is recalling certain 2017-2021 Sportage and Cadenza vehicles. The electrical circuit in the Hydraulic Electronic Control Unit (HECU) may short-circuit, which can cause a fire in the engine compartment. An engine compartment fire can increase the risk of injury. Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. Kia will notify owners, and dealers will replace certain fuses in the electrical junction box. Vehicles equipped with an electronic parking brake (EPB) will also receive a HECU software update. Repairs will be performed free of charge. The recall began on April 30, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC206.”

The records describe a possible crash, fire, injury, or loss of control.

“Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire. A fire while parked or driving can increase the risk of injury. Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC249.”

The records describe a problem worth checking before purchase.

“TSB: SERVICE ACTION: FRONT POWER SEAT BACK BOARD STRAP REPOSITIONING (SA249) - This bulletin provides information related to the repositioning of the front power seat back board strap for 2017MY Sportage (QL) vehicles produced from December 10, 2015 through October 10, 2016 due to interference between the side air bag harness and front seat back board strap. This interference may cause a noise when moving the front seat forward/backward and up/down.”

The records describe a problem worth checking before purchase.

“TSB: SERVICE ACTION: TCU UPGRADE ? DRIVING PERFORMANCE IMPROVEMENT (SA257) - This bulletin provides information related to the TCU (Transmission Control Unit) software upgrade of some 2017MY Sportage (QL) 2.0T-GDI/2.4GDI vehicles produced from December 10, 2015 through October 27, 2016 to improve the gear shift and acceleration performance logic.”

The records describe a problem worth checking before purchase.

“TSB - SERVICE ACTION: INHIBITOR SWITCH REPLACEMENT (SA317A) - This bulletin provides the procedure to replace the inhibitor switch on some 2017MY Optima (JFa), Sorento (UMa), Optima Hybrid (HEV), Optima Plug-in Hybrid (PHEV), Sportage (QL), Forte (YD), and Sedona (YP) vehicles, equipped with a front wheel drive 6-speed transmission, which may experience the concerns listed below. These concerns may be due to the inhibitor switch not allowing the correct gear position signal to be sent to various control units.”

The records describe a problem worth checking before purchase.

“TSB - SERVICE ACTION: INHIBITOR SWITCH - REPLACEMENT (SA317A) - This bulletin has been revised to include additional information. - This bulletin provides the procedure to replace the inhibitor switch on some 2017MY Optima (JFa), Sorento (UMa), Optima Hybrid (HEV), Optima Plug-in Hybrid (PHEV), Sportage (QL), Forte (YD), and Sedona (YP), and some 2016-2017MY Optima (JF) vehicles, equipped with a front wheel drive 6-speed transmission, which may experience the following concerns: ? Malfunction Indicator Lamp (MIL) ON with DTC P0705 - Transmission Range Sensor (TRS) Circuit Malfunction (active or history) ? CAN-related DTCs (For both Hybrids: CAN DTC C2243); ? Intermittent no crank/no start ? Erratic or harsh shifting; ? EPB and Hold lights illuminated intermittently; ? ?Key OFF? indicated after placing the selector lever into the ?P? position and depressing the Start/Stop button.Note: When this condition occurs, the ?P? position is not indicated on the instrument cluster.”

The records describe a problem worth checking before purchase.

“PRODUCT IMPROVEMENT CAMPAIGN - KNOCK SENSOR DETECTION SYSTEM - ECU LOGIC IMPROVEMENT (PI1802) - This bulletin provides information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor Detection System (KSDS) in order to protect the engine from excessive connecting rod bearing damage. The KSDS detects vibrations indicating the onset of excessive connecting rod bearing wear. It is designed to alert the driver at an early stage of bearing wear before the occurrence of severe engine damage, including engine failure. If vibrations caused by bearing wear start to occur, the Malfunction Indicator Lamp (MIL) will blink continuously, and the vehicle will be placed in Limp Home Mode. This will reduce further damage to the engine and ensure that the vehicle occupants are not exposed to the risk of a more severe engine failure. At that time, Diagnostic Trouble Code (“DTC”) P1326, specific to the KSDS, will be recorded in the ECU. The vehicle can continue to be operated for a limited time in Limp Home Mode, but it will accelerate slowly and have a reduced maximum speed. Also, engine RPMs will be limited to approximately 1800-2000 RPM.”

The records describe a problem worth checking before purchase.

“PRODUCT IMPROVEMENT CAMPAIGN - KNOCK SENSOR DETECTION SYSTEM - ECU LOGIC IMPROVEMENT (PI1802) - This bulletin provides information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor Detection System (KSDS) in order to protect the engine from excessive connecting rod bearing damage. The KSDS detects vibrations indicating the onset of excessive connecting rod bearing wear. It is designed to alert the driver at an early stage of bearing wear before the occurrence of severe engine damage, including engine failure. If vibrations caused by bearing wear start to occur, the Malfunction Indicator Lamp (MIL) will blink continuously, and the vehicle will be placed in Limp Home Mode. This will reduce further damage to the engine and ensure that the vehicle occupants are not exposed to the risk of a more severe engine failure. At that time, Diagnostic Trouble Code (“DTC”) P1326, specific to the KSDS, will be recorded in the ECU. The vehicle can continue to be operated for a limited time in Limp Home Mode, but it will accelerate slowly and have a reduced maximum speed. Also, engine RPMs will be limited to approximately 1800-2000 RPM.”

The records describe a problem worth checking before purchase.

“WARRANTY EXTENSION: DEALER PRINCIPAL MEMO - This document is the announcement to the dealer principals that Kia is extending the New Vehicle Limited Warranty coverage for the repairs related to the Airbag Warning Light ON for 2017 MY Sportage and 2017 MY Cadenza vehicles from 5 years/60,000 miles to 15 years/unlimited miles, whichever comes first, starting from the date the vehicle was first put into service. This warranty extension is to address certain Airbag Warning Light ON conditions.”

The records describe a problem worth checking before purchase.

“WARRANTY EXTENSION: DEALER PARTS AND SERVICE MANAGER MEMO - This document is the announcement to the dealer Parts and Service Managers that Kia is extending the New Vehicle Limited Warranty coverage for the repairs related to the Airbag Warning Light ON for 2017 MY Sportage and 2017 MY Cadenza vehicles from 5 years/60,000 miles to 15 years/unlimited miles, whichever comes first, starting from the date the vehicle was first put into service. This warranty extension is to address certain Airbag Warning Light ON conditions.”

The records describe a problem worth checking before purchase.

“TECHNICAL SERVICE BULLETIN: AIRBAG CONTROL UNIT (ACU) INSPECTION & REPLACEMENT - This bulletin provides information associated with the "Warranty Extension Program" (WTY027) to inspect and, if necessary, replace the Airbag Control Unit (ACU) with a new one on 2017MY Cadenza (YG) produced from June 2, 2016 through July 12, 2017 and Sportage (QL) vehicles produced from December 10, 2015 through April 11, 2017. If these vehicles exhibit an MIL "ON" and one or more of the DTCs listed in the table below are stored, the ACU is to be replaced. Follow the procedure outlined in this publication for the inspection of DTCs and ACU replacement.”