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2021 Ford Explorer · keep 3 yr

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2021 Ford Explorer
Image: Wikimedia Commons contributor · See source file
Check firstEvidence: High confidence

Move ahead only if the checks below come back clean.

Main concern

Rear Axle Bolt Failure investigation

Check this before you buy.

Next move

Run the named checks or compare another year.

The comparison keeps the same evidence rules for every car.

Engine and drivetrain

Unresolved · not yet pinned

This model year came with 6 engine and trim setups, including 3.3L Part-time 4-Wheel Drive and 3.3L Rear-Wheel Drive and 3L Part-time 4-Wheel Drive and 3L Rear-Wheel Drive and 2.3L Part-time 4-Wheel Drive. Some problems only affect certain setups.

How to check: Enter the VIN, or check the door label or window sticker for the engine and drive type.

What may matter at this mileage

Reports of Rear Axle Bolt Failure investigation landed in this car’s mileage range. Put it at the top of the inspection list.

Focus the inspection on: Rear Axle Bolt Failure investigation.

If you keep the car

  • 1 yrAbout 12,000 miles. This reaches the reported mileage range for Back Over Prevention: Sensing System: Camera recall.
  • 3 yr (yours)About 36,000 miles. This reaches the reported mileage range for Rear Axle Bolt Failure investigation.
  • 5 yrAbout 60,000 miles. This reaches the reported mileage range for Loss Of Motive Power investigation.
12,000 annual miles · 3-year ownership horizon · Service history is unknown unless verified by the buyer. These ranges come from owner reports. They are not failure rates or predictions.
Mileage ranges in owner reports for each listed problem.
ProblemSeverityLower mileageMiddle mileageHigher mileageRelation to your mileage
Power Train owner reportsHigh severity89,200 mi89,200 mi89,200 miThe reported range is above the mileage you may reach
Loss Of Motive Power investigationModerate severity47,500 mi80,000 mi84,600 miThe reported range is above the mileage you may reach
Rear Axle Bolt Failure investigationHigh severity12,994 mi36,606 mi55,401 miYour mileage may enter the reported range
Engine recallHigh severity89,200 mi89,200 mi89,200 miThe reported range is above the mileage you may reach
Back Over Prevention: Sensing System: Camera recallHigh severity6,000 mi6,000 mi6,000 miYour mileage may enter the reported range
Power Train:Automatic Transmission:Control Module (Tcm/Pcm/Tecm) recallHigh severity37,530 mi60,151 mi86,900 miThe reported range is above the mileage you may reach
Power Train:Automatic Transmission:Control Module (Tcm/Pcm/Tecm) recallHigh severity37,530 mi60,151 mi86,900 miThe reported range is above the mileage you may reach
Back Over Prevention:Display Function recallHigh severity18,350 mi30,701 mi43,051 miYour mileage may enter the reported range
Back Over Prevention: Sensing System: Camera recallHigh severity6,000 mi6,000 mi6,000 miYour mileage may enter the reported range
Electrical System:Propulsion System:Traction Battery recallHigh severity14,875 mi25,250 mi35,625 miYour mileage may enter the reported range
Power Train:Driveline:Driveshaft recallHigh severity37,530 mi60,151 mi86,900 miThe reported range is above the mileage you may reach
Engine recallHigh severity82,300 mi84,600 mi86,900 miThe reported range is above the mileage you may reach
Engine and Engine Cooling:Engine:Hard Parts Internal/Mechanical recallHigh severity82,300 mi84,600 mi86,900 miThe reported range is above the mileage you may reach
Equipment:Other:Labels recallHigh severity12,249 mi13,997 mi31,205 miYour mileage may enter the reported range
Seat Belts recallHigh severity36,606 mi36,606 mi36,606 miThe reported range is above the mileage you may reach
Back Over Prevention:Software recallHigh severity6,000 mi6,000 mi6,000 miYour mileage may enter the reported range
Power Train:Driveline:Driveshaft recallHigh severity37,530 mi60,151 mi86,900 miThe reported range is above the mileage you may reach
Seats:Mid/Rear Assembly recallHigh severity70,899 mi83,933 mi96,966 miThe reported range is above the mileage you may reach
Back Over Prevention:Software recallHigh severity6,000 mi6,000 mi6,000 miYour mileage may enter the reported range
Equipment:Electrical:Engine Block Heater recallHigh severity42,250 mi80,000 mi84,600 miThe reported range is above the mileage you may reach
Visibility:Windshield Wiper/Washer:Motor recallHigh severity52,701 mi55,401 mi82,201 miThe reported range is above the mileage you may reach
Back Over Prevention:Software recallHigh severity6,000 mi6,000 mi6,000 miYour mileage may enter the reported range
Seat Belts recallHigh severity36,606 mi36,606 mi36,606 miThe reported range is above the mileage you may reach
Power Train:Automatic Transmission recallHigh severity39,378 mi64,751 mi94,400 miThe reported range is above the mileage you may reach
Seats:Mid/Rear Assembly recallHigh severity70,899 mi83,933 mi96,966 miThe reported range is above the mileage you may reach
Manufacturer service campaignModerate severity10,485 mi25,500 mi54,051 miYour mileage may enter the reported range

Why this answer

  1. 1Rear Axle Bolt Failure investigation was reported near the mileage this car may reach. Check the car and its repair history before you buy.
  2. 2Equipment recall was reported near the mileage this car may reach. Check the car and its repair history before you buy.
  3. 3Back Over Prevention recall was reported near the mileage this car may reach. Check the car and its repair history before you buy.

Conditions to clear first

  • Rear Axle Bolt Failure investigation: Ask the inspector to test the named system and record the result.
  • Equipment:Other:Labels recall: Check the VIN for this recall and ask for the repair receipt if it was completed.
  • Back Over Prevention:Display Function recall: Check the VIN for this recall and ask for the repair receipt if it was completed.
  • Electrical System:Propulsion System:Traction Battery recall: Check the VIN for this recall and ask for the repair receipt if it was completed.
  • Back Over Prevention: Sensing System: Camera recall: Check the VIN for this recall and ask for the repair receipt if it was completed.
  • Back Over Prevention:Software recall: Check the VIN for this recall and ask for the repair receipt if it was completed.

Rear Axle Bolt Failure investigation

High severity
Evidence: High confidence

Official record covers model years 2020 through 2022.

Symptom
Rear Axle Bolt Failure On July 17, 2023, the Office of Defect Investigation (ODI) opened this Recall Query (RQ) after receiving 2 consumer complaints alleging loss of vehicle forward power and/or loss of transmission torque of the rear wheels in model year (MY) 2020-2022 Ford Exp
Why it matters
The records describe a possible crash, fire, injury, or loss of control.

Mileage in the reports

In reports that included mileage, this problem showed up around 12,994 to 55,401 miles.

Based on 21 reports that included mileage. This is not a failure rate or a prediction.

What to inspect

  • Ask the inspector to test the named system and record the result.

Ask the inspector to check: Independent pre-purchase inspection.

What may help

  • Use the official record to focus the inspection and service-history review.
Sources and limitsShow
Source recordEvidence: High confidence

The records describe a possible crash, fire, injury, or loss of control.

“Rear Axle Bolt Failure On July 17, 2023, the Office of Defect Investigation (ODI) opened this Recall Query (RQ) after receiving 2 consumer complaints alleging loss of vehicle forward power and/or loss of transmission torque of the rear wheels in model year (MY) 2020-2022 Ford Explorer vehicles (subject vehicles). The RQ was opened to focus on the effectiveness of the remedies of Recalls 22V-255 and 23V-199 related to the alleged problem. Recall 22V-255 involved replacing the bushing and axle cover in the following subject vehicles: 3.3L FHEV Police built before October 14, 2020, and 3.3L Gas Police vehicle built before January 31, 2021. For 2.3L RWD, 3.0L PHEV, 3.3LFHEV, and 3.0LST retail (non-police) vehicles, the recall provided an PCM software update to engage the Electronic Park Brake (EPB) when Park is commanded. The recall addressed a breakage of the rear axle bolt that can cause the driveshaft/half shafts to disconnect, resulting in a loss of transmission torque to the rear wheels necessary to hold park. If the parking brake is not applied, the loss of the primary park torque will allow the vehicle to roll in park increasing the risk of crash and injury. Recall 23V-199 addressed 674 of the subject vehicles produced from February 2, 2019 to April 4, 2022, which received an incorrect remedy under Recall 22V-255. The affected vehicles had received a previous Powertrain Control Module (PCM) update which did not include an automatic EPB engagement when vehicle is shifted to park. On October 17, 2023, Ford filed a new safety recall (Recall 23V-675) covering 238,364 MY 2020-2022 Explorer vehicles with the following powertrains: 3.3L FHEV Police, 3.3L Gas Police, 3.0L Gas Police, 2.3L RWD, 3.0L PHEV, 3.3L FHEV, 3.0L RWD and 3.0L AWD, produced from October 22, 2018 to July 6, 2022, equipped with a 3-point mounted axle design. Ford stated that the cause of the bolt fracture is due to joint design not robust to peak axle input torques and manufacturing variability. The primary contributor is insufficient bearings for maximum joint loads. This can result in bearing deformation, increasing bending stress on the bolt, which may lead to fatigue failure. On January 19, 2023, Ford amended Recall 23V-675 to add 1,942 MY 2020-2022 Explorer vehicles with the following powertrain: 3.0L RWD Platinum and King Ranch variant, produced from October 22, 2018 to July 6, 2022, equipped with a 3-point mounted axle design. In addition to the safety recall, Ford will conduct a customer satisfaction program for the following MY 2020-2022 Explorer vehicles with the following powertrains: 2.3L AWD, 3.3L Gas Retail, 3.0L Gas AWD Platinum and King Ranch, produced from October 22, 2018 to July 6, 2022. Ford stated that the Explorer powerpack variants not covered under Recalled 23V-675 do not present an unreasonable risk to motor vehicle safety due to the combination of lower peak torque levels and torque management strategies to share inputs between front and rear axles, reducing occurrence of higher torque.  According to Ford, this is also evidenced by the lower current and projected failure rates. In view of the recall action being taken by Ford, ODI is closing this RQ. NHTSA will continue to monitor complaints from the customer satisfaction program vehicles and reopen this issue, if necessary. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.”
NHTSAinvestigationJun 2023Open source record

Equipment recall

High severity
Evidence: High confidence

Official record covers model years 2020 through 2022.

Symptom
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles.
Why it matters
The records describe a possible crash, fire, injury, or loss of control.

Mileage in the reports

In reports that included mileage, this problem showed up around 12,249 to 31,205 miles.

Based on 6 reports that included mileage. This is not a failure rate or a prediction.

What to inspect

  • Check the VIN for this recall and ask for the repair receipt if it was completed.

Ask the inspector to check: Independent pre-purchase inspection.

What may help

  • Confirm the VIN-specific recall status and keep the completion receipt.

Fix listed in the records: Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.

Sources and limitsShow
Source recordEvidence: High confidence

The records describe a possible crash, fire, injury, or loss of control.

“Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection." Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash. Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.”
NHTSArecallAug 2024Open source record

Back Over Prevention recall

High severity
Evidence: High confidence

Official record covers model years 2020 through 2022.

Symptom
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer Police Interceptor Utility vehicles equipped with a 12.1-inch Integrated Computer Screen (ICS).
Why it matters
The records describe a possible crash, fire, injury, or loss of control.

Mileage in the reports

In reports that included mileage, this problem showed up around 18,350 to 43,051 miles.

Based on 2 reports that included mileage. This is not a failure rate or a prediction.

What to inspect

  • Check the VIN for this recall and ask for the repair receipt if it was completed.

Ask the inspector to check: Independent pre-purchase inspection.

What may help

  • Confirm the VIN-specific recall status and keep the completion receipt.

Fix listed in the records: Dealers will update the ICS software, free of charge. Owner notification letters were mailed July 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C14.

Sources and limitsShow
Source recordEvidence: High confidence

The records describe a possible crash, fire, injury, or loss of control.

“Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer Police Interceptor Utility vehicles equipped with a 12.1-inch Integrated Computer Screen (ICS). When the Display On/Off Button is used to turn the display to "Off" prior to placing the vehicle in reverse, the backup camera rearview image will not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility." A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury. Dealers will update the ICS software, free of charge. Owner notification letters were mailed July 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C14.”
NHTSArecallOpen source record

Electrical System recall

High severity
Evidence: High confidence

Official record covers model years 2020 through 2022.

Symptom
Ford Motor Company (Ford) is recalling certain 2020-2022 Lincoln Aviator and Ford Explorer vehicles equipped with 3.0L PHEV engines.
Why it matters
The records describe a possible crash, fire, injury, or loss of control.

Mileage in the reports

In reports that included mileage, this problem showed up around 14,875 to 35,625 miles.

Based on 2 reports that included mileage. This is not a failure rate or a prediction.

What to inspect

  • Check the VIN for this recall and ask for the repair receipt if it was completed.

Ask the inspector to check: Independent pre-purchase inspection.

What may help

  • Confirm the VIN-specific recall status and keep the completion receipt.

Fix listed in the records: Dealers will perform a Battery Energy Control Module (BECM) diagnostic test and replace the high voltage battery pack, as necessary, free of charge. Owner notification letters were mailed on April 8, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford Motor Company's number for this recall is 23S53.

Sources and limitsShow
Source recordEvidence: High confidence

The records describe a possible crash, fire, injury, or loss of control.

“Ford Motor Company (Ford) is recalling certain 2020-2022 Lincoln Aviator and Ford Explorer vehicles equipped with 3.0L PHEV engines. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure. Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire. Dealers will perform a Battery Energy Control Module (BECM) diagnostic test and replace the high voltage battery pack, as necessary, free of charge. Owner notification letters were mailed on April 8, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford Motor Company's number for this recall is 23S53.”
NHTSArecallAug 2023Open source record

Back Over Prevention recall

High severity
Evidence: High confidence

Official record covers model years 2020 through 2022.

Symptom
Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera.
Why it matters
The records describe a possible crash, fire, injury, or loss of control.

Mileage in the reports

In reports that included mileage, this problem showed up around 6,000 to 6,000 miles.

Based on 1 report that included mileage. This is not a failure rate or a prediction.

What to inspect

  • Check the VIN for this recall and ask for the repair receipt if it was completed.

Ask the inspector to check: Independent pre-purchase inspection.

What may help

  • Confirm the VIN-specific recall status and keep the completion receipt.

Fix listed in the records: Dealers will update the image processing module (IPMB) software, free of charge. Interim owner notification letters informing owners of the safety risk were mailed April 25, 2023. Owner notification letters were mailed February 13, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S02. This recall expands and replaces NHTSA recall number 21V-735. Vehicles previously repaired under 21V-735 will need to have the new remedy performed.

Sources and limitsShow
Source recordEvidence: High confidence

The records describe a possible crash, fire, injury, or loss of control.

“Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying. Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash. Dealers will update the image processing module (IPMB) software, free of charge. Interim owner notification letters informing owners of the safety risk were mailed April 25, 2023. Owner notification letters were mailed February 13, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S02. This recall expands and replaces NHTSA recall number 21V-735. Vehicles previously repaired under 21V-735 will need to have the new remedy performed.”
NHTSArecallOpen source record

Back Over Prevention recall

High severity
Evidence: High confidence

Official record covers model years 2020 through 2022.

Symptom
Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera.
Why it matters
The records describe a possible crash, fire, injury, or loss of control.

Mileage in the reports

In reports that included mileage, this problem showed up around 6,000 to 6,000 miles.

Based on 1 report that included mileage. This is not a failure rate or a prediction.

What to inspect

  • Check the VIN for this recall and ask for the repair receipt if it was completed.

Ask the inspector to check: Independent pre-purchase inspection.

What may help

  • Confirm the VIN-specific recall status and keep the completion receipt.

Fix listed in the records: Dealers will replace the 360-degree camera, free of charge. Owner notification letters were mailed November 10, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S23. This recall expands and replaces NHTSA recall number 23V-022. Vehicles previously repaired under 23V-022 will need to have the new remedy performed.

Sources and limitsShow
Source recordEvidence: High confidence

The records describe a possible crash, fire, injury, or loss of control.

“Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying. Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash. Dealers will replace the 360-degree camera, free of charge. Owner notification letters were mailed November 10, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S23. This recall expands and replaces NHTSA recall number 23V-022. Vehicles previously repaired under 23V-022 will need to have the new remedy performed.”
NHTSArecallDec 2023Open source record

Back Over Prevention recall

High severity
Evidence: High confidence

Official record covers model years 2020 through 2022.

Symptom
Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles previously repaired incorrectly under recall number 23V-342.
Why it matters
The records describe a possible crash, fire, injury, or loss of control.

Mileage in the reports

In reports that included mileage, this problem showed up around 6,000 to 6,000 miles.

Based on 1 report that included mileage. This is not a failure rate or a prediction.

What to inspect

  • Check the VIN for this recall and ask for the repair receipt if it was completed.

Ask the inspector to check: Independent pre-purchase inspection.

What may help

  • Confirm the VIN-specific recall status and keep the completion receipt.

Fix listed in the records: Dealers will update the Image Processing Module software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S27.

Sources and limitsShow
Source recordEvidence: High confidence

The records describe a possible crash, fire, injury, or loss of control.

“Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles previously repaired incorrectly under recall number 23V-342. The video output may fail, preventing the rearview camera image from displaying. Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash. Dealers will update the Image Processing Module software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S27.”
NHTSArecallOpen source record

Back Over Prevention recall

High severity
Evidence: High confidence

Official record covers model years 2020 through 2022.

Symptom
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-20
Why it matters
The records describe a possible crash, fire, injury, or loss of control.

Mileage in the reports

In reports that included mileage, this problem showed up around 6,000 to 6,000 miles.

Based on 1 report that included mileage. This is not a failure rate or a prediction.

What to inspect

  • Check the VIN for this recall and ask for the repair receipt if it was completed.

Ask the inspector to check: Independent pre-purchase inspection.

What may help

  • Confirm the VIN-specific recall status and keep the completion receipt.

Fix listed in the records: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.

Sources and limitsShow
Source recordEvidence: High confidence

The records describe a possible crash, fire, injury, or loss of control.

“Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended. A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash. Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.”
NHTSArecallOpen source record
See 23 more reviewed records

Fuel/Propulsion System owner reports

Critical severity
Evidence: Limited confidence

Owner reports are bound to model year 2021.

Symptom
3 reviewed owner reports for this model year mention fuel/propulsion system.
Why it matters
The records describe a possible fatal outcome.

What to inspect

  • Ask the inspector to test the named system and note any warning lights, noises, leaks, or stored codes.

Ask the inspector to check: Independent pre-purchase inspection.

What may help

  • Use the inspection and service records to check whether this car shows the reported problem.
Sources and limitsShow
Source recordEvidence: Limited confidence

The records describe a possible fatal outcome.

“When i go to accelerate i lost power and then 2 seconds later car would finally go, this has happened several times getting onto freeway or just trying to pass and have almost been rear ended, i took car to dealer and no remedy available still 1 year later, my specific car has had several recalls which is ridiculos, i am not getting any help with my situation”
NHTSAcomplaintJul 2026Open source record
Source recordEvidence: Limited confidence

The records describe a possible fatal outcome.

“I parked my car and when I returned to it the car would not start. Diagnosed as a faulty fuel pump. Had this problem occurred while I was driving it could have caused serious injury or death. There is an active recall on fuel pumps for the 2021 Ford Explorer that does not apply to my VIN number so Ford will do nothing to remedy the situation and parts are impossible to find as dealers scramble to fix the vehicles included in the recall.”
NHTSAcomplaintJul 2026Open source record
Source recordEvidence: Limited confidence

The records describe a possible fatal outcome.

“I was traveling on an 8 hour drive after just getting a new battery and fresh oil change, I also had a full diagnostic ran the week before travel and no issues were found in my vehicle. When we arrived at our destination we stopped 1 final time and attempted to start our vehicle to go to dinner and the car would not turn over. There were not any warning lamps or messages that appeared. We used roadside assistance to tow it to the [XXX] dealership and they ran another full diagnostic that showed "replace fuel pump and fuel pump driver". When I called my local dealer back home, Evansville Ford ([XXX]) they pulled the previous week diagnostic and confirmed nothing showed up regarding the fuel pump at that time. 1 week later is when we had it in [XXX], and the fuel pump failed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)”
NHTSAcomplaintJul 2026Open source record

Power Train owner reports

High severity
Evidence: Limited confidence

Owner reports are bound to model year 2021.

Symptom
7 reviewed owner reports for this model year mention power train.
Why it matters
The records describe a possible crash, fire, injury, or loss of control.

Mileage in the reports

In reports that included mileage, this problem showed up around 89,200 to 89,200 miles.

Based on 1 report that included mileage. This is not a failure rate or a prediction.

What to inspect

  • Ask the inspector to test the named system and note any warning lights, noises, leaks, or stored codes.

Ask the inspector to check: Independent pre-purchase inspection.

What may help

  • Use the inspection and service records to check whether this car shows the reported problem.
Sources and limitsShow
Source recordEvidence: Limited confidence

The records describe a possible crash, fire, injury, or loss of control.

“A Police Officer's Ford Explorer Interceptor Hybrid SUV while driving had a vehicle malfunction where the rear wheels began to wobble/vibrate and while driving in a straight line with front wheels facing straight caused the vehicle to fishtail out of the control (loss of control to the rear wheels) and slam into a tree at approximately 50mph injuring the officer. Officer's injuries were broken left leg and two knee fractures. Upon further research, this incident may have been caused by the "rear bolt" fracture issue Ford is having with these specific Ford Explorers. This specific vehicle is under recall per the VIN. The Officer's safety was put at risk because the vehicle was most likely not recalled and fixed per the recall. The vehicle has not been inspected by manufacturer or any qualified/certified individual. No other issues or symptoms were present prior to this incident. The vehicle is available for inspection upon request with the BART Police Department in Oakland, CA.”
NHTSAcomplaintNov 2023Open source record
Source recordEvidence: Limited confidence

The records describe a possible crash, fire, injury, or loss of control.

“After receiving a Ford issued recall for a potential rear axle bolt fracture, the dealer reprogrammed the PCM per Ford's reported repair solution. After this PCM update, the vehicle would randomly slam to a complete stop while driving. It happened several times with 3 different drivers (myself, my wife, and my son), each happening at 30-35 mph or less. It was usually preceeded by an audible clicking sound, but not always. We took the vehicle to the dealership several times, but they said they were not able to reproduce the issue, and continually returned the vehicle to us despite our grave concern for high risk of crash and injury. We even contacted Ford's customer service and legal departments several times, who ultimately refused to allow us to continue using a loaner vehicle and demanded that we return the loaner and retake possession of our Explorer because they said they had not received any other similar complaints, and their field engineer could not reproduce the issue and cleared the vehicle as safe, although Ford was never able to supply us with service records proving the repairs they purported despite our repeated inquiries. Ultimately, the issue happened again, and slammed while driving down a hill at about 40-50 mph, but this time the slamming was immediately followed by seemingly disengaging the drivetrain and causing the vehicle to roll downhill with no ability to accelerate, ultimately causing me to roll into a utility pole. Ford has since repurchased the vehicle, but given the severe safety risk associated with this issue and Ford's poor handling of our situation, I wanted others and the NHTSA to be aware in case other similar issues are reported in a effort to protect others from potential injury, especially in light of the increasing number if PCM-related issues and recalls reported against Ford...one of which was a PCM recall pertaining to our reported issue, but was not issued until after our repurchase was complete.”
NHTSAcomplaintApr 2023Open source record
Source recordEvidence: Limited confidence

The records describe a possible crash, fire, injury, or loss of control.

“Driving down road and lost power with grinding gears. Vehicle displayed warning on instrument panel briefly. Had to stop in middle of road and shift to park then drive to resume.”
NHTSAcomplaintJul 2026Open source record
Source recordEvidence: Limited confidence

The records describe a possible crash, fire, injury, or loss of control.

“I am reporting a safety concern involving a delayed transmission gear engagement and delayed rearview camera activation. Intermittently, when shifting the vehicle from Park into Reverse or Drive, there is a noticeable delay before the transmission actually engages the selected gear. During this delay, the rearview camera also fails to activate immediately. Because there is no immediate indication that the requested gear has engaged, I have experienced situations where I believed the vehicle was in Reverse or Drive, but it remained in the previous state for several seconds. In some instances, the transmission engages unexpectedly after the delay, causing the vehicle to move in a direction different from what I anticipated. For example, after selecting Reverse, the vehicle may hesitate before moving, or after changing between Reverse and Drive, the delayed engagement can result in the vehicle moving in the previously engaged direction before finally shifting into the selected gear. This creates a significant safety hazard, particularly when parking, backing out of driveways, or maneuvering in areas with pedestrians or other vehicles. The delayed rearview camera activation further increases the risk because it prevents the driver from immediately seeing behind the vehicle while attempting to reverse. The issue occurs intermittently and without warning, making it difficult to predict. I am concerned that this condition could lead to a crash, property damage, or injury if the vehicle moves unexpectedly due to the delayed gear engagement. I request that NHTSA investigate this issue to determine whether it is related to a transmission, electronic shift control, or software defect affecting the safe operation of the vehicle.”
NHTSAcomplaintJul 2026Open source record
Source recordEvidence: Limited confidence

The records describe a possible crash, fire, injury, or loss of control.

“The vehicle has been failing shifting. There is something from with failure to shift. The vehicle won’t accelerate, and slows down in the middle of traffic and the truck has no other problem. I’ve only have it for 3 years with no problems. But this is a big safety issue while driving”
NHTSAcomplaintJul 2026Open source record
Source recordEvidence: Limited confidence

The records describe a possible crash, fire, injury, or loss of control.

“The contact owns a 2021 Ford Explorer. The contact stated that while driving at approximately 35 MPH down a hill, the engine and powertrain were resistant when the brakes were applied. No warning lights illuminated. A mobile mechanic was sent by a local dealer to inspect the vehicle. The mechanic determined that the failure was due to the transfer case but was not related to NHTSA Campaign Number: 26V402000 (Power Train). After test driving the vehicle, the mobile mechanic determined that the vehicle was unsafe to drive. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the local dealer. The failure mileage was approximately 89,200.”
NHTSAcomplaintJul 2026Open source record
Source recordEvidence: Limited confidence

The records describe a possible crash, fire, injury, or loss of control.

“Was driving down the interstate and the vehicle started making an awful noise and dash lights went crazy with cannot shift to park error on dash. We pulled over asap and shifted to park and went to exit vehicle and the car tried to roll off and wouldn’t engage in park and has since done this same thing 2 more times. Ford says there’s a recall and the software and parts won’t be available until may of 2027 I do not think this vehicle is safe to drive”
NHTSAcomplaintJul 2026Open source record

Loss Of Motive Power investigation

Moderate severity
Evidence: High confidence

Official record covers model years 2021 through 2022.

Symptom
Loss of Motive Power On July 22, 2022, the Office of Defects Investigation (ODI) granted a Defect Petition (DP22001) and opened a Preliminary Evaluation (PE22007) to investigate allegations of loss of motive power in model year (MY) 2021 Ford Bronco vehicles equipped with 2.7L Ec
Why it matters
The records describe a problem worth checking before purchase.

Mileage in the reports

In reports that included mileage, this problem showed up around 47,500 to 84,600 miles.

Based on 3 reports that included mileage. This is not a failure rate or a prediction.

What to inspect

  • Ask the inspector to test the named system and record the result.

Ask the inspector to check: Independent pre-purchase inspection.

What may help

  • Use the official record to focus the inspection and service-history review.
Sources and limitsShow
Source recordEvidence: High confidence

The records describe a problem worth checking before purchase.

“Loss of Motive Power On July 22, 2022, the Office of Defects Investigation (ODI) granted a Defect Petition (DP22001) and opened a Preliminary Evaluation (PE22007) to investigate allegations of loss of motive power in model year (MY) 2021 Ford Bronco vehicles equipped with 2.7L EcoBoost engines. Complainants were reporting sudden engine failure while driving resulting in a loss of motive power, often without the ability to restart. During PE22007, the cause of engine failure and loss of motive power in the subject vehicles was determined to be intake valve fracture, and the full scope of vehicles affected by the subject defect was identified as all MY 2021-2022 Ford and Lincoln models equipped with either the 2.7L or 3.0L EcoBoost engines, referred to as the “Nano” engine family.  If an intake valve fractures in the subject engines, it may drop into the cylinder and contact the piston, often resulting in catastrophic engine damage. On September 29, 2023, PE22007 was upgraded to an Engineering Analysis (EA23002) to further investigate the subject defect across the full scope of affected vehicles. During EA23002, ODI visited Ford facilities to review technical information related to intake valve fracture in “Nano” engines, coordinated with NHTSA’s Vehicle Research and Testing Center (VRTC), and analyzed updated field data relating the subject defect. Forensic analysis of fractured intake valves demonstrated that the defective components exhibited “grinding burn” or out of specification hardness in the area of the keeper grooves. The presence of grinding burn is evidence that during the groove grinding phase of production, the temperature of the valve became sufficiently high to alter the microstructure of the material and is indicative that the valve supplier’s manufacturing processes were not within control specifications. Grinding burn results in a hard, brittle microstructure and high residual stresses toward the surface of the valve. Through normal engine loading, a valve with grinding burn will likely fracture at the area of highest vulnerability, which is the third keeper groove. In its response to the EA23002 Information Request (IR) letter, Ford provided evidence of 396 customer complaints (including field reports), 825 warranty claims, and 936 engine exchanges. When considering both ODI and manufacturer failure report data, there have been reports representing 1066 unique vehicles within the subject vehicle population. Analysis of the failure report data demonstrates that vehicles equipped with potentially defective intake valves were built within a production “spike period” of May 2021 – October 2021. The beginning of the spike period corresponds to a ramp up in production at the valve supplier manufacturing facility, and the end of the spike period aligns with the implementation of several mid-production process improvements and the decision to change the metal alloy used to produce intake valves from “Silchrome Lite” to “Silchrome 1”. Ford began investigating the subject defect in July 2021, determined the root cause, and took corrective measures for the new production vehicles. Analysis of the failure report data demonstrates that these corrective actions were successful in eliminating the risk of intake valve fracture for subject vehicles produced after October 2021. However, Ford did not take any field action to address vehicles produced during the spike period, and in the several months following the implementation of the production changes, a significant number of field failures continued to occur. It is Ford’s assessment that not all valves produced during the spike period are defective, and that failures associated with the subject defect occur at low time in service. Analysis of the failure report data demonstrates that the vast majority of failures have occurred before 20,000 miles with over half of all reported failures occurring before 5,000 miles. The rate of reported failures related to the subject defect has steadily decreased since November 2021. ODI coordinated with NHTSA’s National Center for Statistics and Analysis (NCSA) to conduct statistical analysis and predict the number of future failures associated with the subject defect. The results of this analysis, and the trends identified through the failure report data are generally consistent with Ford’s assessment that defective intake valves will likely fail at a low time in service and indicate that the majority of subject vehicles equipped with defective valves have already experienced a failure. On August 23, 2024, Ford submitted recall 24V635 for subject vehicles equipped with “Nano” engines and built within the production spike period identified above (total population 90,736 vehicles). The remedy includes an inspection at a Ford/Lincoln dealership where the lifetime engine cycles of the vehicle will be determined. If a vehicle does not meet a threshold for lifetime engine cycles, the dealership will conduct a high RPM engine cycle accumulation procedure, which aims to identify if the vehicle is equipped with defective intake valves. Any vehicle that fails the accumulation procedure will receive an engine replacement under the recall. In addition to recall 24V635, Ford has stated that it will launch customer satisfaction campaign 24N12, which will provide extended warranty coverage to the subject vehicles through the earlier of 10 years or 150,000 miles. In view of the recall action being taken by Ford, ODI is closing this Engineering Analysis. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.”
NHTSAinvestigationSep 2023Open source record

Engine recall

High severity
Evidence: High confidence

Official record covers model years 2020 through 2021.

Symptom
Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer and Lincoln Aviator vehicles.
Why it matters
The records describe a possible crash, fire, injury, or loss of control.

Mileage in the reports

In reports that included mileage, this problem showed up around 89,200 to 89,200 miles.

Based on 1 report that included mileage. This is not a failure rate or a prediction.

What to inspect

  • Check the VIN for this recall and ask for the repair receipt if it was completed.

Ask the inspector to check: Independent pre-purchase inspection.

What may help

  • Confirm the VIN-specific recall status and keep the completion receipt.

Fix listed in the records: Ford will notify owners, and dealers will remove and replace the right hand motor mount fasteners, free of charge. The recall began February 3, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S72.

Sources and limitsShow
Source recordEvidence: High confidence

The records describe a possible crash, fire, injury, or loss of control.

“Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer and Lincoln Aviator vehicles. The right hand motor mount fasteners may have been incorrectly tightened, and may loosen over time. With a loose motor mount, motor vibration may cause the axle to disconnect from the engine and could result in loss of power, increasing the risk of a crash. Ford will notify owners, and dealers will remove and replace the right hand motor mount fasteners, free of charge. The recall began February 3, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S72.”
NHTSArecallOpen source record

Airbags recall

High severity
Evidence: High confidence

Official record for model year 2021.

Symptom
Ford Motor Company (Ford) is recalling certain 2021 Explorer and Lincoln Aviator vehicles.
Why it matters
The records describe a possible crash, fire, injury, or loss of control.

What to inspect

  • Check the VIN for this recall and ask for the repair receipt if it was completed.

Ask the inspector to check: Independent pre-purchase inspection.

What may help

  • Confirm the VIN-specific recall status and keep the completion receipt.

Fix listed in the records: Dealers will replace the side air bag assemblies, free of charge. Owner notification letters were mailed September 10, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C19.

Sources and limitsShow
Source recordEvidence: High confidence

The records describe a possible crash, fire, injury, or loss of control.

“Ford Motor Company (Ford) is recalling certain 2021 Explorer and Lincoln Aviator vehicles. The side air bag attachment weld studs could detach during the deployment of the side air bag, resulting in an improper deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard 214, "Side Impact Protection". Improper deployment of a side air bag increases the risk of injury during a crash. Dealers will replace the side air bag assemblies, free of charge. Owner notification letters were mailed September 10, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C19.”
NHTSArecallOpen source record

Back Over Prevention recall

High severity
Evidence: High confidence

Official record covers model years 2020 through 2021.

Symptom
Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer, Lincoln Corsair, and Lincoln Aviator vehicles equipped with 360-degree cameras.
Why it matters
The records describe a possible crash, fire, injury, or loss of control.

What to inspect

  • Check the VIN for this recall and ask for the repair receipt if it was completed.

Ask the inspector to check: Independent pre-purchase inspection.

What may help

  • Confirm the VIN-specific recall status and keep the completion receipt.

Fix listed in the records: Dealers will update the Image Processing Module (IPMB) software, free of charge. Owner notification letters were mailed November 16, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S44.

Sources and limitsShow
Source recordEvidence: High confidence

The records describe a possible crash, fire, injury, or loss of control.

“Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer, Lincoln Corsair, and Lincoln Aviator vehicles equipped with 360-degree cameras. The video output may fail, preventing the rearview camera image from displaying. A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash. Dealers will update the Image Processing Module (IPMB) software, free of charge. Owner notification letters were mailed November 16, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S44.”
NHTSArecallOpen source record

Suspension recall

High severity
Evidence: High confidence

Official record for model year 2021.

Symptom
Ford Motor Company (Ford) is recalling certain 2021 Explorer and Lincoln Aviator vehicles.
Why it matters
The records describe a possible crash, fire, injury, or loss of control.

What to inspect

  • Check the VIN for this recall and ask for the repair receipt if it was completed.

Ask the inspector to check: Independent pre-purchase inspection.

What may help

  • Confirm the VIN-specific recall status and keep the completion receipt.

Fix listed in the records: Dealers will inspect the rear suspension module, and replace any incorrect parts, as necessary, free of charge. Owner notification letters were mailed December 3, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S47.

Sources and limitsShow
Source recordEvidence: High confidence

The records describe a possible crash, fire, injury, or loss of control.

“Ford Motor Company (Ford) is recalling certain 2021 Explorer and Lincoln Aviator vehicles. Incorrect rear suspension module components may have been installed due to a labeling error. A rear suspension module with incorrect components may affect vehicle handling, ride height, and braking characteristics, increasing the risk of a crash. Dealers will inspect the rear suspension module, and replace any incorrect parts, as necessary, free of charge. Owner notification letters were mailed December 3, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S47.”
NHTSArecallOct 2021Open source record

Power Train recall

High severity
Evidence: High confidence

Official record covers model years 2020 through 2022.

Symptom
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L engine and 10R60 automatic transmission.
Why it matters
The records describe a possible crash, fire, injury, or loss of control.

Mileage in the reports

In reports that included mileage, this problem showed up around 37,530 to 86,900 miles.

Based on 6 reports that included mileage. This is not a failure rate or a prediction.

What to inspect

  • Check the VIN for this recall and ask for the repair receipt if it was completed.

Ask the inspector to check: Independent pre-purchase inspection.

What may help

  • Confirm the VIN-specific recall status and keep the completion receipt.

Fix listed in the records: Dealers will inspect the park system for damage and repair as necessary, free of charge. Owner notification letters were mailed March 28, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S05.

Sources and limitsShow
Source recordEvidence: High confidence

The records describe a possible crash, fire, injury, or loss of control.

“Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L engine and 10R60 automatic transmission. An unintentional powertrain control module (PCM) reset may occur while the vehicle is in motion and result in park system damage. A park system that is damaged may not shift into "PARK," resulting in a vehicle rollaway and increasing the risk of injury or crash. Dealers will inspect the park system for damage and repair as necessary, free of charge. Owner notification letters were mailed March 28, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S05.”
NHTSArecallOct 2023Open source record

Power Train recall

High severity
Evidence: High confidence

Official record covers model years 2020 through 2022.

Symptom
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L RWD, 3.3L GAS, 3.3L FHEV, or 3.0L ST powertrain.
Why it matters
The records describe a possible crash, fire, injury, or loss of control.

Mileage in the reports

In reports that included mileage, this problem showed up around 37,530 to 86,900 miles.

Based on 6 reports that included mileage. This is not a failure rate or a prediction.

What to inspect

  • Check the VIN for this recall and ask for the repair receipt if it was completed.

Ask the inspector to check: Independent pre-purchase inspection.

What may help

  • Confirm the VIN-specific recall status and keep the completion receipt.

Fix listed in the records: Dealers will update the PCM software, free of charge. Owner notification letters were mailed on May 31, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S16.

Sources and limitsShow
Source recordEvidence: High confidence

The records describe a possible crash, fire, injury, or loss of control.

“Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L RWD, 3.3L GAS, 3.3L FHEV, or 3.0L ST powertrain. The previous powertrain control module (PCM) update completed under recall 22V-255 did not include the automatic electronic parking brake feature when the vehicle is shifted to park, as intended. In addition, the rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect. Without the electronic parking brake applied, the vehicle could rollaway if the driveshaft disconnects. A disconnected driveshaft can also result in a loss of drive power. Either of these scenarios can increase the risk of a crash. Dealers will update the PCM software, free of charge. Owner notification letters were mailed on May 31, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S16.”
NHTSArecallOpen source record

Power Train recall

High severity
Evidence: High confidence

Official record covers model years 2020 through 2022.

Symptom
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles.
Why it matters
The records describe a possible crash, fire, injury, or loss of control.

Mileage in the reports

In reports that included mileage, this problem showed up around 37,530 to 86,900 miles.

Based on 6 reports that included mileage. This is not a failure rate or a prediction.

What to inspect

  • Check the VIN for this recall and ask for the repair receipt if it was completed.

Ask the inspector to check: Independent pre-purchase inspection.

What may help

  • Confirm the VIN-specific recall status and keep the completion receipt.

Fix listed in the records: Dealers will replace the subframe bushing and rear axle bolt. They will also inspect the rear axle cover for damage near the bolt hole location and replace with a new cover if any damage is found. Repairs will be performed free of charge. Owner notification letters were mailed January 19, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S55.

Sources and limitsShow
Source recordEvidence: High confidence

The records describe a possible crash, fire, injury, or loss of control.

“Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect. A disconnected driveshaft can result in a loss of drive power or a vehicle rollaway if the parking brake is not applied. Either of these scenarios can increase the risk of a crash. Dealers will replace the subframe bushing and rear axle bolt. They will also inspect the rear axle cover for damage near the bolt hole location and replace with a new cover if any damage is found. Repairs will be performed free of charge. Owner notification letters were mailed January 19, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S55.”
NHTSArecallJun 2023Open source record

Engine recall

High severity
Evidence: High confidence

Official record covers model years 2020 through 2022.

Symptom
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with the Police Interceptor Utility Package.
Why it matters
The records describe a possible crash, fire, injury, or loss of control.

Mileage in the reports

In reports that included mileage, this problem showed up around 82,300 to 86,900 miles.

Based on 2 reports that included mileage. This is not a failure rate or a prediction.

What to inspect

  • Check the VIN for this recall and ask for the repair receipt if it was completed.

Ask the inspector to check: Independent pre-purchase inspection.

What may help

  • Confirm the VIN-specific recall status and keep the completion receipt.

Fix listed in the records: Owners are advised to park and shut off the engine as promptly as possible upon hearing unexpected engine noises, or after experiencing an unexpected engine power reduction, or seeing smoke from the engine compartment. Dealers will update the Powertrain Control Module (PCM) software. In addition, dealers will inspect for connecting rod bearing failure and if necessary, replace the engine long block. All inspections and repairs will be performed free of charge. Owner notification letters were mailed August 15, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S52.

Sources and limitsShow
Source recordEvidence: High confidence

The records describe a possible crash, fire, injury, or loss of control.

“Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with the Police Interceptor Utility Package. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire. An engine compartment fire increases the risk of injury. Owners are advised to park and shut off the engine as promptly as possible upon hearing unexpected engine noises, or after experiencing an unexpected engine power reduction, or seeing smoke from the engine compartment. Dealers will update the Powertrain Control Module (PCM) software. In addition, dealers will inspect for connecting rod bearing failure and if necessary, replace the engine long block. All inspections and repairs will be performed free of charge. Owner notification letters were mailed August 15, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S52.”
NHTSArecallOct 2024Open source record

Engine and cooling recall

High severity
Evidence: High confidence

Official record covers model years 2021 through 2022.

Symptom
Ford Motor Company (Ford) is recalling certain 2021-2022 Bronco, F-150, Edge, Explorer, Lincoln Nautilus, and Lincoln Aviator vehicles equipped with either a 2.7L or 3.0L Nano EcoBoost engine.
Why it matters
The records describe a possible crash, fire, injury, or loss of control.

Mileage in the reports

In reports that included mileage, this problem showed up around 82,300 to 86,900 miles.

Based on 2 reports that included mileage. This is not a failure rate or a prediction.

What to inspect

  • Check the VIN for this recall and ask for the repair receipt if it was completed.

Ask the inspector to check: Independent pre-purchase inspection.

What may help

  • Confirm the VIN-specific recall status and keep the completion receipt.

Fix listed in the records: Dealers will perform an engine cycle test and replace the engine as necessary, free of charge. Owner notification letters were mailed July 3, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S55.

Sources and limitsShow
Source recordEvidence: High confidence

The records describe a possible crash, fire, injury, or loss of control.

“Ford Motor Company (Ford) is recalling certain 2021-2022 Bronco, F-150, Edge, Explorer, Lincoln Nautilus, and Lincoln Aviator vehicles equipped with either a 2.7L or 3.0L Nano EcoBoost engine. The engine intake valves may break while driving, which can result in engine failure and a loss of drive power. A loss of drive power increases the risk of a crash. Dealers will perform an engine cycle test and replace the engine as necessary, free of charge. Owner notification letters were mailed July 3, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S55.”
NHTSArecallOpen source record

Seat Belts recall

High severity
Evidence: High confidence

Official record covers model years 2020 through 2021.

Symptom
Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer and Aviator vehicles.
Why it matters
The records describe a possible crash, fire, injury, or loss of control.

Mileage in the reports

In reports that included mileage, this problem showed up around 36,606 to 36,606 miles.

Based on 1 report that included mileage. This is not a failure rate or a prediction.

What to inspect

  • Check the VIN for this recall and ask for the repair receipt if it was completed.

Ask the inspector to check: Independent pre-purchase inspection.

What may help

  • Confirm the VIN-specific recall status and keep the completion receipt.

Fix listed in the records: Dealers will inspect seat belt buckle anchor bolts in all seating positions. Additionally, dealers will inspect the seat belt retractor anchor bolt and seat belt anchor bolt at the second-row center seating position, if equipped. If loose anchor bolts are found, the affected seat components will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed on June 5, 2025. Owners may contact Ford customer service at 866-436-7332. Ford's number for this recall is 25S09.

Sources and limitsShow
Source recordEvidence: High confidence

The records describe a possible crash, fire, injury, or loss of control.

“Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer and Aviator vehicles. The seat belt buckle anchor bolts at one or more seating positions may be improperly secured. Additionally, vehicles may have an improperly secured seat belt retractor anchor bolt and/or seat belt anchor bolt at the second-row center seating position, if equipped. A loose seat belt or seat belt buckle may not properly restrain an occupant during a crash, increasing the risk of injury. Dealers will inspect seat belt buckle anchor bolts in all seating positions. Additionally, dealers will inspect the seat belt retractor anchor bolt and seat belt anchor bolt at the second-row center seating position, if equipped. If loose anchor bolts are found, the affected seat components will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed on June 5, 2025. Owners may contact Ford customer service at 866-436-7332. Ford's number for this recall is 25S09.”
NHTSArecallOpen source record

Power Train recall

High severity
Evidence: High confidence

Official record covers model years 2020 through 2022.

Symptom
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles previously repaired incorrectly under recall numbers 23V-199 or 22V-255.
Why it matters
The records describe a possible crash, fire, injury, or loss of control.

Mileage in the reports

In reports that included mileage, this problem showed up around 37,530 to 86,900 miles.

Based on 6 reports that included mileage. This is not a failure rate or a prediction.

What to inspect

  • Check the VIN for this recall and ask for the repair receipt if it was completed.

Ask the inspector to check: Independent pre-purchase inspection.

What may help

  • Confirm the VIN-specific recall status and keep the completion receipt.

Fix listed in the records: Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S22.

Sources and limitsShow
Source recordEvidence: High confidence

The records describe a possible crash, fire, injury, or loss of control.

“Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles previously repaired incorrectly under recall numbers 23V-199 or 22V-255. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect. A disconnected driveshaft can result in vehicle rollaway when the vehicle is placed in park without the parking brake applied. A disconnected driveshaft can also result in a loss of drive power. Either of these scenarios can increase the risk of a crash. Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S22.”
NHTSArecallOpen source record

Seats recall

High severity
Evidence: High confidence

Official record covers model years 2020 through 2022.

Symptom
Ford Motor Company (Ford) is recalling certain 2020-2025 Aviator, and Explorer vehicles.
Why it matters
The records describe a possible crash, fire, injury, or loss of control.

Mileage in the reports

In reports that included mileage, this problem showed up around 70,899 to 96,966 miles.

Based on 2 reports that included mileage. This is not a failure rate or a prediction.

What to inspect

  • Check the VIN for this recall and ask for the repair receipt if it was completed.

Ask the inspector to check: Independent pre-purchase inspection.

What may help

  • Confirm the VIN-specific recall status and keep the completion receipt.

Fix listed in the records: Dealers will inspect the second-row seat switch, and replace the bezel around the switch as necessary, free of charge. Owner notification letters were mailed August 7, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S67.

Sources and limitsShow
Source recordEvidence: High confidence

The records describe a possible crash, fire, injury, or loss of control.

“Ford Motor Company (Ford) is recalling certain 2020-2025 Aviator, and Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, folding, or sliding unexpectedly while driving. A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing their risk of injury. Dealers will inspect the second-row seat switch, and replace the bezel around the switch as necessary, free of charge. Owner notification letters were mailed August 7, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S67.”
NHTSArecallOpen source record

Fuel System recall

High severity
Evidence: High confidence

Official record covers model years 2021 through 2022.

Symptom
Ford Motor Company (Ford) is recalling certain 2021-2023 Bronco, Explorer, Lincoln Aviator, F-250 SD, F-350 SD, F-450 SD, F-550 SD, 2021-2022 Lincoln Navigator, Mustang, F-150, and 2022 Expedition vehicles.
Why it matters
The records describe a possible crash, fire, injury, or loss of control.

What to inspect

  • Check the VIN for this recall and ask for the repair receipt if it was completed.

Ask the inspector to check: Independent pre-purchase inspection.

What may help

  • Confirm the VIN-specific recall status and keep the completion receipt.

Fix listed in the records: Dealers will replace the low pressure fuel pump on super duty vehicles and update the powertrain control module (PCM) software on all other affected vehicles, free of charge. Interim notification letters notifying owners of the safety risk were mailed July 16, 2025. Second letters will be sent once the remedy is available, anticipated 2nd Quarter 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S75.

Sources and limitsShow
Source recordEvidence: High confidence

The records describe a possible crash, fire, injury, or loss of control.

“Ford Motor Company (Ford) is recalling certain 2021-2023 Bronco, Explorer, Lincoln Aviator, F-250 SD, F-350 SD, F-450 SD, F-550 SD, 2021-2022 Lincoln Navigator, Mustang, F-150, and 2022 Expedition vehicles. The low-pressure fuel pump may fail, which can result in an engine stall while driving. An engine stall increases the risk of a crash. Dealers will replace the low pressure fuel pump on super duty vehicles and update the powertrain control module (PCM) software on all other affected vehicles, free of charge. Interim notification letters notifying owners of the safety risk were mailed July 16, 2025. Second letters will be sent once the remedy is available, anticipated 2nd Quarter 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S75.”
NHTSArecallJul 2025Open source record

Equipment recall

High severity
Evidence: High confidence

Official record covers model years 2020 through 2022.

Symptom
Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles.
Why it matters
The records describe a possible crash, fire, injury, or loss of control.

Mileage in the reports

In reports that included mileage, this problem showed up around 42,250 to 84,600 miles.

Based on 3 reports that included mileage. This is not a failure rate or a prediction.

What to inspect

  • Check the VIN for this recall and ask for the repair receipt if it was completed.

Ask the inspector to check: Independent pre-purchase inspection.

What may help

  • Confirm the VIN-specific recall status and keep the completion receipt.

Fix listed in the records: Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.

Sources and limitsShow
Source recordEvidence: High confidence

The records describe a possible crash, fire, injury, or loss of control.

“Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in. An electrical short circuit can increase the risk of a fire. Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.”
NHTSArecallOct 2025Open source record

Visibility recall

High severity
Evidence: High confidence

Official record covers model years 2020 through 2022.

Symptom
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer, Escape, Lincoln Aviator, and Lincoln Corsair vehicles.
Why it matters
The records describe a possible crash, fire, injury, or loss of control.

Mileage in the reports

In reports that included mileage, this problem showed up around 52,701 to 82,201 miles.

Based on 3 reports that included mileage. This is not a failure rate or a prediction.

What to inspect

  • Check the VIN for this recall and ask for the repair receipt if it was completed.

Ask the inspector to check: Independent pre-purchase inspection.

What may help

  • Confirm the VIN-specific recall status and keep the completion receipt.

Fix listed in the records: Dealers will inspect and replace the front wiper motors as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed April 2, 2026. Additional letters will be sent once the final remedy is available, anticipated in October 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S14. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 4, 2026.

Sources and limitsShow
Source recordEvidence: High confidence

The records describe a possible crash, fire, injury, or loss of control.

“Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer, Escape, Lincoln Aviator, and Lincoln Corsair vehicles. The windshield wiper motor may fail and prevent the windshield wipers from operating properly. Windshield wipers that fail to operate properly can reduce visibility, increasing the risk of a crash. Dealers will inspect and replace the front wiper motors as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed April 2, 2026. Additional letters will be sent once the final remedy is available, anticipated in October 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S14. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 4, 2026.”
NHTSArecallMar 2026Open source record

Back Over Prevention recall

High severity
Evidence: High confidence

Official record covers model years 2020 through 2022.

Symptom
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, Lincoln Corsair, 2020-2024 Lincoln Aviator, and Explorer vehicles.
Why it matters
The records describe a possible crash, fire, injury, or loss of control.

Mileage in the reports

In reports that included mileage, this problem showed up around 6,000 to 6,000 miles.

Based on 1 report that included mileage. This is not a failure rate or a prediction.

What to inspect

  • Check the VIN for this recall and ask for the repair receipt if it was completed.

Ask the inspector to check: Independent pre-purchase inspection.

What may help

  • Confirm the VIN-specific recall status and keep the completion receipt.

Fix listed in the records: Dealers will update the accessory protocol interface module (APIM) software, free of charge. Owner notification letters were mailed June 23, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C11. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.

Sources and limitsShow
Source recordEvidence: High confidence

The records describe a possible crash, fire, injury, or loss of control.

“Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, Lincoln Corsair, 2020-2024 Lincoln Aviator, and Explorer vehicles. The image on the center display may flip or invert, resulting in an incorrectly displayed rearview image when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility." An incorrectly displayed rearview image can reduce the driver’s view behind the vehicle, increasing the risk of a crash. Dealers will update the accessory protocol interface module (APIM) software, free of charge. Owner notification letters were mailed June 23, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C11. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.”
NHTSArecallMar 2026Open source record

Seat Belts recall

High severity
Evidence: High confidence

Official record covers model years 2020 through 2022.

Symptom
Ford Motor Company (Ford) is recalling certain 2020-2026 Explorer and Lincoln Aviator vehicles.
Why it matters
The records describe a possible crash, fire, injury, or loss of control.

Mileage in the reports

In reports that included mileage, this problem showed up around 36,606 to 36,606 miles.

Based on 1 report that included mileage. This is not a failure rate or a prediction.

What to inspect

  • Check the VIN for this recall and ask for the repair receipt if it was completed.

Ask the inspector to check: Independent pre-purchase inspection.

What may help

  • Confirm the VIN-specific recall status and keep the completion receipt.

Fix listed in the records: Dealers will inspect the second-row outer seat belt lower anchor bolts and replace or repair them as necessary, free of charge. Owner notification letters were mailed March 30, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C18. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 19, 2026.

Sources and limitsShow
Source recordEvidence: High confidence

The records describe a possible crash, fire, injury, or loss of control.

“Ford Motor Company (Ford) is recalling certain 2020-2026 Explorer and Lincoln Aviator vehicles. The seat belt anchor bolts at the second-row outer seating positions may be improperly secured. A loose seat belt buckle may not properly restrain an occupant during a crash, increasing the risk of injury. Dealers will inspect the second-row outer seat belt lower anchor bolts and replace or repair them as necessary, free of charge. Owner notification letters were mailed March 30, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C18. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 19, 2026.”
NHTSArecallOpen source record

Power Train recall

High severity
Evidence: High confidence

Official record covers model years 2020 through 2021.

Symptom
Ford Motor Company (Ford) is recalling certain 2018-2021 Navigator, Expedition, 2020-2021 Explorer, Lincoln Aviator, and 2021 F-150 vehicles.
Why it matters
The records describe a possible crash, fire, injury, or loss of control.

Mileage in the reports

In reports that included mileage, this problem showed up around 39,378 to 94,400 miles.

Based on 4 reports that included mileage. This is not a failure rate or a prediction.

What to inspect

  • Check the VIN for this recall and ask for the repair receipt if it was completed.

Ask the inspector to check: Independent pre-purchase inspection.

What may help

  • Confirm the VIN-specific recall status and keep the completion receipt.

Fix listed in the records: Dealers will update the powertrain control module software, and inspect and replace any damaged transmission components as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 10, 2026. Additional letters will be sent once the remedy is available, anticipated in April 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S48. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on June 26, 2026.

Sources and limitsShow
Source recordEvidence: High confidence

The records describe a possible crash, fire, injury, or loss of control.

“Ford Motor Company (Ford) is recalling certain 2018-2021 Navigator, Expedition, 2020-2021 Explorer, Lincoln Aviator, and 2021 F-150 vehicles. The transmission park pawl may engage while the vehicle is in motion, resulting in park system damage. Park system damage may result in a vehicle rollaway, increasing the risk of a crash. Dealers will update the powertrain control module software, and inspect and replace any damaged transmission components as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 10, 2026. Additional letters will be sent once the remedy is available, anticipated in April 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S48. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on June 26, 2026.”
NHTSArecallOpen source record

Seats recall

High severity
Evidence: High confidence

Official record covers model years 2020 through 2022.

Symptom
Ford Motor Company (Ford) is recalling certain 2020-2027 Aviator and 2020-2026 Explorer vehicles.
Why it matters
The records describe a possible crash, fire, injury, or loss of control.

Mileage in the reports

In reports that included mileage, this problem showed up around 70,899 to 96,966 miles.

Based on 2 reports that included mileage. This is not a failure rate or a prediction.

What to inspect

  • Check the VIN for this recall and ask for the repair receipt if it was completed.

Ask the inspector to check: Independent pre-purchase inspection.

What may help

  • Confirm the VIN-specific recall status and keep the completion receipt.

Fix listed in the records: Dealers will inspect and replace the bezel around the switch as necessary, free of charge. Interim letters explaining the safety risk are expected to be mailed July 27, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S52. This recall expands Recall 25V393. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.

Sources and limitsShow
Source recordEvidence: High confidence

The records describe a possible crash, fire, injury, or loss of control.

“Ford Motor Company (Ford) is recalling certain 2020-2027 Aviator and 2020-2026 Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, tipping, or sliding unexpectedly. A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing the risk of injury. Dealers will inspect and replace the bezel around the switch as necessary, free of charge. Interim letters explaining the safety risk are expected to be mailed July 27, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S52. This recall expands Recall 25V393. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.”
NHTSArecallOpen source record

Manufacturer service campaign

Moderate severity
Evidence: High confidence

Official record covers model years 2021 through 2022.

Symptom
Some 2021-2025 Ford/ Lincoln vehicles equipped with SYNC4 may not be able to perform an update to the accessory protocol interface module (APIM).
Why it matters
The records describe a problem worth checking before purchase.

Mileage in the reports

In reports that included mileage, this problem showed up around 10,485 to 54,051 miles.

Based on 14 reports that included mileage. This is not a failure rate or a prediction.

What to inspect

  • Ask the inspector to test the named system and record the result.

Ask the inspector to check: Independent pre-purchase inspection.

What may help

  • Use the official record to focus the inspection and service-history review.
Sources and limitsShow
Source recordEvidence: High confidence

The records describe a problem worth checking before purchase.

“Some 2021-2025 Ford/ Lincoln vehicles equipped with SYNC4 may not be able to perform an update to the accessory protocol interface module (APIM). This may be due to the software in the APIM. Ford Engineering has de-activated the ability to update these SYNC4 APIM modules as applicable, and the Ford Diagnosis and Repair System (FDRS) will not present an update for the APIM module. Some existing directed repairs may be impacted, check Professional Technician System (PTS) before attempting any specific technical service bulletin (TSB)/special service message (SSM) and check field service action (FSA) landing pages before attempting any FSA repairs. For any vehicle repairs requiring a software update that includes an APIM update in the programming sequence, if the 5-digit product code for the APIM software is equal to or lower than 23187, do not attempt to update affected modules at this time. To determine the 5-digit product code for the APIM software on the vehicle, while the vehicle center display screen is powered up with ignition in run or accessory, go to Settings > General > About SYNC. ”
NHTSAtsbJun 2025Open source record
Source recordEvidence: High confidence

The records describe a problem worth checking before purchase.

“Some 2021-2025 Ford/ Lincoln vehicles equipped with SYNC4 may not be able to perform an update to the accessory protocol interface module (APIM). This may be due to the software in the APIM. Ford Engineering has de-activated the ability to update these SYNC4 APIM modules as applicable, and the Ford Diagnosis and Repair System (FDRS) will not present an update for the APIM module. Some existing directed repairs may be impacted, check Professional Technician System (PTS) before attempting any specific technical service bulletin (TSB)/special service message (SSM) and check field service action (FSA) landing pages before attempting any FSA repairs. For any vehicle repairs requiring a software update that includes an APIM update in the programming sequence, if the 5-digit product code for the APIM software is equal to or lower than 23187, do not attempt to update affected modules at this time. To determine the 5-digit product code for the APIM software on the vehicle, while the vehicle center display screen is powered up with ignition in run or accessory, go to Settings > General > About SYNC. ”
NHTSAtsbJun 2025Open source record

What would change this answer

verified remedy

A newly verified completed remedy with configuration-specific eligibility for Airbags:Side/Window:Curtain recall, Back Over Prevention: Sensing System: Camera recall, Back Over Prevention:Display Function recall, Back Over Prevention:Software recall, Electrical System:Propulsion System:Traction Battery recall, Engine and Engine Cooling:Engine:Hard Parts Internal/Mechanical recall, Engine recall, Equipment:Electrical:Engine Block Heater recall, Equipment:Other:Labels recall, Fuel System, Gasoline:Delivery:Fuel Pump recall, Fuel/Propulsion System owner reports, Loss Of Motive Power investigation, Manufacturer service campaign, Power Train owner reports, Power Train:Automatic Transmission recall, Power Train:Automatic Transmission:Control Module (Tcm/Pcm/Tecm) recall, Power Train:Driveline:Driveshaft recall, Rear Axle Bolt Failure investigation, Seat Belts recall, Seats:Mid/Rear Assembly recall, Suspension:Rear recall, Visibility:Windshield Wiper/Washer:Motor recall could improve the recommendation.

contradictory source

A reviewed official or independent source that materially contradicts the claims for Airbags:Side/Window:Curtain recall, Back Over Prevention: Sensing System: Camera recall, Back Over Prevention:Display Function recall, Back Over Prevention:Software recall, Electrical System:Propulsion System:Traction Battery recall, Engine and Engine Cooling:Engine:Hard Parts Internal/Mechanical recall, Engine recall, Equipment:Electrical:Engine Block Heater recall, Equipment:Other:Labels recall, Fuel System, Gasoline:Delivery:Fuel Pump recall, Fuel/Propulsion System owner reports, Loss Of Motive Power investigation, Manufacturer service campaign, Power Train owner reports, Power Train:Automatic Transmission recall, Power Train:Automatic Transmission:Control Module (Tcm/Pcm/Tecm) recall, Power Train:Driveline:Driveshaft recall, Rear Axle Bolt Failure investigation, Seat Belts recall, Seats:Mid/Rear Assembly recall, Suspension:Rear recall, Visibility:Windshield Wiper/Washer:Motor recall would force confidence and verdict review.

changed applicability

Reviewed evidence that includes or excludes a different year, engine, drivetrain, trim, or VIN population would change which issues apply.

lost exposure eligibility

A verified production denominator and eligible time-at-risk cohort are required before normalized comparative year guidance can strengthen.

Applied assumptions

  • · 12,000 annual miles
  • · 3-year ownership horizon
  • · Service history is unknown unless verified by the buyer.

Sharpen it further

  • Add mileage so we can compare it with mileage in owner reports.

Better options

Inspection brief

Mark each check as you go. Your notes stay on this device.

Saved on this device. The shared link never includes a VIN.

Use these notes with a full inspection. A serious warning sign can be enough to walk away.

Required checks

  • Ask the inspector to test the named system and record the result.

    Rear Axle Bolt Failure investigation: Rear Axle Bolt Failure On July 17, 2023, the Office of Defect Investigation (ODI) opened this Recall Query (RQ) after receiving 2 consumer complaints alleging loss of vehicle forward power and/or loss of transmission torque of the rear wheels in model year (MY) 2020-2022 Ford Exp

    Passes when: No matching symptom during inspection

    Test drive: On the test drive, watch for: rear axle bolt failure on july 17, 2023, the office of defect investigation (odi) opened this recall query (rq) after receiving 2 consumer complaints alleging loss of vehicle forward power and/or loss of transmission torque of the rear wheels in model year (my) 2020-2022 ford exp.

    Specialist: Independent pre-purchase inspection

    Records to request: Service records showing this system was inspected or repaired

    Looks okay / Concern / Walk away
  • Check the VIN for this recall and ask for the repair receipt if it was completed.

    Equipment:Other:Labels recall: Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles.

    Passes when: No matching symptom during inspection

    Test drive: On the test drive, watch for: ford motor company (ford) is recalling certain 2020-2025 explorer, lincoln aviator, 2020-2024 escape, lincoln corsair, 2018-2024 f-150, expedition and lincoln navigator vehicles..

    Specialist: Independent pre-purchase inspection

    Records to request: VIN-specific recall status; Dealer repair order or completion receipt

    Looks okay / Concern / Walk away
  • Check the VIN for this recall and ask for the repair receipt if it was completed.

    Back Over Prevention:Display Function recall: Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer Police Interceptor Utility vehicles equipped with a 12.1-inch Integrated Computer Screen (ICS).

    Passes when: No matching symptom during inspection

    Test drive: On the test drive, watch for: ford motor company (ford) is recalling certain 2020-2022 explorer police interceptor utility vehicles equipped with a 12.1-inch integrated computer screen (ics)..

    Specialist: Independent pre-purchase inspection

    Records to request: VIN-specific recall status; Dealer repair order or completion receipt

    Looks okay / Concern / Walk away
  • Check the VIN for this recall and ask for the repair receipt if it was completed.

    Electrical System:Propulsion System:Traction Battery recall: Ford Motor Company (Ford) is recalling certain 2020-2022 Lincoln Aviator and Ford Explorer vehicles equipped with 3.0L PHEV engines.

    Passes when: No matching symptom during inspection

    Test drive: On the test drive, watch for: ford motor company (ford) is recalling certain 2020-2022 lincoln aviator and ford explorer vehicles equipped with 3.0l phev engines..

    Specialist: Independent pre-purchase inspection

    Records to request: VIN-specific recall status; Dealer repair order or completion receipt

    Looks okay / Concern / Walk away
  • Check the VIN for this recall and ask for the repair receipt if it was completed.

    Back Over Prevention: Sensing System: Camera recall: Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera.

    Passes when: No matching symptom during inspection

    Test drive: On the test drive, watch for: ford motor company (ford) is recalling certain 2020-2023 explorer, lincoln aviator, and 2020-2022 lincoln corsair vehicles equipped with a 360-degree camera..

    Specialist: Independent pre-purchase inspection

    Records to request: VIN-specific recall status; Dealer repair order or completion receipt

    Looks okay / Concern / Walk away
  • Check the VIN for this recall and ask for the repair receipt if it was completed.

    Back Over Prevention: Sensing System: Camera recall: Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera.

    Passes when: No matching symptom during inspection

    Test drive: On the test drive, watch for: ford motor company (ford) is recalling certain 2020-2023 explorer, lincoln aviator, and 2020-2022 lincoln corsair vehicles equipped with a 360-degree camera..

    Specialist: Independent pre-purchase inspection

    Records to request: VIN-specific recall status; Dealer repair order or completion receipt

    Looks okay / Concern / Walk away
  • Check the VIN for this recall and ask for the repair receipt if it was completed.

    Back Over Prevention:Software recall: Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles previously repaired incorrectly under recall number 23V-342.

    Passes when: No matching symptom during inspection

    Test drive: On the test drive, watch for: ford motor company (ford) is recalling certain 2020-2023 explorer, lincoln aviator, and 2020-2022 lincoln corsair vehicles previously repaired incorrectly under recall number 23v-342..

    Specialist: Independent pre-purchase inspection

    Records to request: VIN-specific recall status; Dealer repair order or completion receipt

    Looks okay / Concern / Walk away
  • Check the VIN for this recall and ask for the repair receipt if it was completed.

    Back Over Prevention:Software recall: Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-20

    Passes when: No matching symptom during inspection

    Test drive: On the test drive, watch for: ford motor company (ford) is recalling certain 2018-2022 transit connect, 2019-2020 mkz, mkx, edge, continental, f-150, nautilus, fusion, 2019-2023 ranger, mustang, 2020-2021 ecosport, expedition, navigator, 2020-2022 escape, f-250 sd, corsair, 2020-2023 aviator, transit, 2020-20.

    Specialist: Independent pre-purchase inspection

    Records to request: VIN-specific recall status; Dealer repair order or completion receipt

    Looks okay / Concern / Walk away
  • Check the VIN for this recall and ask for the repair receipt if it was completed.

    Back Over Prevention:Software recall: Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, Lincoln Corsair, 2020-2024 Lincoln Aviator, and Explorer vehicles.

    Passes when: No matching symptom during inspection

    Test drive: On the test drive, watch for: ford motor company (ford) is recalling certain 2020-2022 escape, lincoln corsair, 2020-2024 lincoln aviator, and explorer vehicles..

    Specialist: Independent pre-purchase inspection

    Records to request: VIN-specific recall status; Dealer repair order or completion receipt

    Looks okay / Concern / Walk away
  • Ask the inspector to test the named system and record the result.

    Manufacturer service campaign: Some 2021-2025 Ford/ Lincoln vehicles equipped with SYNC4 may not be able to perform an update to the accessory protocol interface module (APIM).

    Passes when: No matching symptom during inspection

    Test drive: On the test drive, watch for: some 2021-2025 ford/ lincoln vehicles equipped with sync4 may not be able to perform an update to the accessory protocol interface module (apim)..

    Specialist: Independent pre-purchase inspection

    Records to request: Service records showing this system was inspected or repaired

    Looks okay / Concern / Walk away
  • Check the VIN for this recall and ask for the repair receipt if it was completed.

    Airbags:Side/Window:Curtain recall: Ford Motor Company (Ford) is recalling certain 2021 Explorer and Lincoln Aviator vehicles.

    Passes when: No matching symptom during inspection

    Test drive: On the test drive, watch for: ford motor company (ford) is recalling certain 2021 explorer and lincoln aviator vehicles..

    Specialist: Independent pre-purchase inspection

    Records to request: VIN-specific recall status; Dealer repair order or completion receipt

    Looks okay / Concern / Walk away
  • Check the VIN for this recall and ask for the repair receipt if it was completed.

    Back Over Prevention:Software recall: Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer, Lincoln Corsair, and Lincoln Aviator vehicles equipped with 360-degree cameras.

    Passes when: No matching symptom during inspection

    Test drive: On the test drive, watch for: ford motor company (ford) is recalling certain 2020-2021 explorer, lincoln corsair, and lincoln aviator vehicles equipped with 360-degree cameras..

    Specialist: Independent pre-purchase inspection

    Records to request: VIN-specific recall status; Dealer repair order or completion receipt

    Looks okay / Concern / Walk away

Ask the seller

  • Has any named issue here ever been diagnosed or repaired on this car?
  • Can I see the maintenance and any recall-remedy records?
  • Will you allow an independent pre-purchase inspection?

Records to request

  • Service and oil-change history
  • Completed recall / campaign paperwork
  • Any dealer diagnostic reports
Save, share, or compare this car

Share this verdict

2021 Ford Explorer · keep 3 yr

Check firstEvidence: High confidence

Main risk: Rear Axle Bolt Failure investigation

Text this verdict

The link and text carry only the car and non-sensitive context, never price, risk, or VIN.

Full evidence

Every conclusion above traces to one of these source records.

Source recordEvidence: Limited confidence

The records describe a possible fatal outcome.

“When i go to accelerate i lost power and then 2 seconds later car would finally go, this has happened several times getting onto freeway or just trying to pass and have almost been rear ended, i took car to dealer and no remedy available still 1 year later, my specific car has had several recalls which is ridiculos, i am not getting any help with my situation”
NHTSAcomplaintJul 2026Open source record
Source recordEvidence: Limited confidence

The records describe a possible fatal outcome.

“I parked my car and when I returned to it the car would not start. Diagnosed as a faulty fuel pump. Had this problem occurred while I was driving it could have caused serious injury or death. There is an active recall on fuel pumps for the 2021 Ford Explorer that does not apply to my VIN number so Ford will do nothing to remedy the situation and parts are impossible to find as dealers scramble to fix the vehicles included in the recall.”
NHTSAcomplaintJul 2026Open source record
Source recordEvidence: Limited confidence

The records describe a possible fatal outcome.

“I was traveling on an 8 hour drive after just getting a new battery and fresh oil change, I also had a full diagnostic ran the week before travel and no issues were found in my vehicle. When we arrived at our destination we stopped 1 final time and attempted to start our vehicle to go to dinner and the car would not turn over. There were not any warning lamps or messages that appeared. We used roadside assistance to tow it to the [XXX] dealership and they ran another full diagnostic that showed "replace fuel pump and fuel pump driver". When I called my local dealer back home, Evansville Ford ([XXX]) they pulled the previous week diagnostic and confirmed nothing showed up regarding the fuel pump at that time. 1 week later is when we had it in [XXX], and the fuel pump failed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)”
NHTSAcomplaintJul 2026Open source record
Source recordEvidence: Limited confidence

The records describe a possible crash, fire, injury, or loss of control.

“A Police Officer's Ford Explorer Interceptor Hybrid SUV while driving had a vehicle malfunction where the rear wheels began to wobble/vibrate and while driving in a straight line with front wheels facing straight caused the vehicle to fishtail out of the control (loss of control to the rear wheels) and slam into a tree at approximately 50mph injuring the officer. Officer's injuries were broken left leg and two knee fractures. Upon further research, this incident may have been caused by the "rear bolt" fracture issue Ford is having with these specific Ford Explorers. This specific vehicle is under recall per the VIN. The Officer's safety was put at risk because the vehicle was most likely not recalled and fixed per the recall. The vehicle has not been inspected by manufacturer or any qualified/certified individual. No other issues or symptoms were present prior to this incident. The vehicle is available for inspection upon request with the BART Police Department in Oakland, CA.”
NHTSAcomplaintNov 2023Open source record
Source recordEvidence: Limited confidence

The records describe a possible crash, fire, injury, or loss of control.

“After receiving a Ford issued recall for a potential rear axle bolt fracture, the dealer reprogrammed the PCM per Ford's reported repair solution. After this PCM update, the vehicle would randomly slam to a complete stop while driving. It happened several times with 3 different drivers (myself, my wife, and my son), each happening at 30-35 mph or less. It was usually preceeded by an audible clicking sound, but not always. We took the vehicle to the dealership several times, but they said they were not able to reproduce the issue, and continually returned the vehicle to us despite our grave concern for high risk of crash and injury. We even contacted Ford's customer service and legal departments several times, who ultimately refused to allow us to continue using a loaner vehicle and demanded that we return the loaner and retake possession of our Explorer because they said they had not received any other similar complaints, and their field engineer could not reproduce the issue and cleared the vehicle as safe, although Ford was never able to supply us with service records proving the repairs they purported despite our repeated inquiries. Ultimately, the issue happened again, and slammed while driving down a hill at about 40-50 mph, but this time the slamming was immediately followed by seemingly disengaging the drivetrain and causing the vehicle to roll downhill with no ability to accelerate, ultimately causing me to roll into a utility pole. Ford has since repurchased the vehicle, but given the severe safety risk associated with this issue and Ford's poor handling of our situation, I wanted others and the NHTSA to be aware in case other similar issues are reported in a effort to protect others from potential injury, especially in light of the increasing number if PCM-related issues and recalls reported against Ford...one of which was a PCM recall pertaining to our reported issue, but was not issued until after our repurchase was complete.”
NHTSAcomplaintApr 2023Open source record
Source recordEvidence: Limited confidence

The records describe a possible crash, fire, injury, or loss of control.

“Driving down road and lost power with grinding gears. Vehicle displayed warning on instrument panel briefly. Had to stop in middle of road and shift to park then drive to resume.”
NHTSAcomplaintJul 2026Open source record
Source recordEvidence: Limited confidence

The records describe a possible crash, fire, injury, or loss of control.

“I am reporting a safety concern involving a delayed transmission gear engagement and delayed rearview camera activation. Intermittently, when shifting the vehicle from Park into Reverse or Drive, there is a noticeable delay before the transmission actually engages the selected gear. During this delay, the rearview camera also fails to activate immediately. Because there is no immediate indication that the requested gear has engaged, I have experienced situations where I believed the vehicle was in Reverse or Drive, but it remained in the previous state for several seconds. In some instances, the transmission engages unexpectedly after the delay, causing the vehicle to move in a direction different from what I anticipated. For example, after selecting Reverse, the vehicle may hesitate before moving, or after changing between Reverse and Drive, the delayed engagement can result in the vehicle moving in the previously engaged direction before finally shifting into the selected gear. This creates a significant safety hazard, particularly when parking, backing out of driveways, or maneuvering in areas with pedestrians or other vehicles. The delayed rearview camera activation further increases the risk because it prevents the driver from immediately seeing behind the vehicle while attempting to reverse. The issue occurs intermittently and without warning, making it difficult to predict. I am concerned that this condition could lead to a crash, property damage, or injury if the vehicle moves unexpectedly due to the delayed gear engagement. I request that NHTSA investigate this issue to determine whether it is related to a transmission, electronic shift control, or software defect affecting the safe operation of the vehicle.”
NHTSAcomplaintJul 2026Open source record
Source recordEvidence: Limited confidence

The records describe a possible crash, fire, injury, or loss of control.

“The vehicle has been failing shifting. There is something from with failure to shift. The vehicle won’t accelerate, and slows down in the middle of traffic and the truck has no other problem. I’ve only have it for 3 years with no problems. But this is a big safety issue while driving”
NHTSAcomplaintJul 2026Open source record
Source recordEvidence: Limited confidence

The records describe a possible crash, fire, injury, or loss of control.

“The contact owns a 2021 Ford Explorer. The contact stated that while driving at approximately 35 MPH down a hill, the engine and powertrain were resistant when the brakes were applied. No warning lights illuminated. A mobile mechanic was sent by a local dealer to inspect the vehicle. The mechanic determined that the failure was due to the transfer case but was not related to NHTSA Campaign Number: 26V402000 (Power Train). After test driving the vehicle, the mobile mechanic determined that the vehicle was unsafe to drive. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the local dealer. The failure mileage was approximately 89,200.”
NHTSAcomplaintJul 2026Open source record
Source recordEvidence: Limited confidence

The records describe a possible crash, fire, injury, or loss of control.

“Was driving down the interstate and the vehicle started making an awful noise and dash lights went crazy with cannot shift to park error on dash. We pulled over asap and shifted to park and went to exit vehicle and the car tried to roll off and wouldn’t engage in park and has since done this same thing 2 more times. Ford says there’s a recall and the software and parts won’t be available until may of 2027 I do not think this vehicle is safe to drive”
NHTSAcomplaintJul 2026Open source record
Source recordEvidence: High confidence

The records describe a problem worth checking before purchase.

“Loss of Motive Power On July 22, 2022, the Office of Defects Investigation (ODI) granted a Defect Petition (DP22001) and opened a Preliminary Evaluation (PE22007) to investigate allegations of loss of motive power in model year (MY) 2021 Ford Bronco vehicles equipped with 2.7L EcoBoost engines. Complainants were reporting sudden engine failure while driving resulting in a loss of motive power, often without the ability to restart. During PE22007, the cause of engine failure and loss of motive power in the subject vehicles was determined to be intake valve fracture, and the full scope of vehicles affected by the subject defect was identified as all MY 2021-2022 Ford and Lincoln models equipped with either the 2.7L or 3.0L EcoBoost engines, referred to as the “Nano” engine family.  If an intake valve fractures in the subject engines, it may drop into the cylinder and contact the piston, often resulting in catastrophic engine damage. On September 29, 2023, PE22007 was upgraded to an Engineering Analysis (EA23002) to further investigate the subject defect across the full scope of affected vehicles. During EA23002, ODI visited Ford facilities to review technical information related to intake valve fracture in “Nano” engines, coordinated with NHTSA’s Vehicle Research and Testing Center (VRTC), and analyzed updated field data relating the subject defect. Forensic analysis of fractured intake valves demonstrated that the defective components exhibited “grinding burn” or out of specification hardness in the area of the keeper grooves. The presence of grinding burn is evidence that during the groove grinding phase of production, the temperature of the valve became sufficiently high to alter the microstructure of the material and is indicative that the valve supplier’s manufacturing processes were not within control specifications. Grinding burn results in a hard, brittle microstructure and high residual stresses toward the surface of the valve. Through normal engine loading, a valve with grinding burn will likely fracture at the area of highest vulnerability, which is the third keeper groove. In its response to the EA23002 Information Request (IR) letter, Ford provided evidence of 396 customer complaints (including field reports), 825 warranty claims, and 936 engine exchanges. When considering both ODI and manufacturer failure report data, there have been reports representing 1066 unique vehicles within the subject vehicle population. Analysis of the failure report data demonstrates that vehicles equipped with potentially defective intake valves were built within a production “spike period” of May 2021 – October 2021. The beginning of the spike period corresponds to a ramp up in production at the valve supplier manufacturing facility, and the end of the spike period aligns with the implementation of several mid-production process improvements and the decision to change the metal alloy used to produce intake valves from “Silchrome Lite” to “Silchrome 1”. Ford began investigating the subject defect in July 2021, determined the root cause, and took corrective measures for the new production vehicles. Analysis of the failure report data demonstrates that these corrective actions were successful in eliminating the risk of intake valve fracture for subject vehicles produced after October 2021. However, Ford did not take any field action to address vehicles produced during the spike period, and in the several months following the implementation of the production changes, a significant number of field failures continued to occur. It is Ford’s assessment that not all valves produced during the spike period are defective, and that failures associated with the subject defect occur at low time in service. Analysis of the failure report data demonstrates that the vast majority of failures have occurred before 20,000 miles with over half of all reported failures occurring before 5,000 miles. The rate of reported failures related to the subject defect has steadily decreased since November 2021. ODI coordinated with NHTSA’s National Center for Statistics and Analysis (NCSA) to conduct statistical analysis and predict the number of future failures associated with the subject defect. The results of this analysis, and the trends identified through the failure report data are generally consistent with Ford’s assessment that defective intake valves will likely fail at a low time in service and indicate that the majority of subject vehicles equipped with defective valves have already experienced a failure. On August 23, 2024, Ford submitted recall 24V635 for subject vehicles equipped with “Nano” engines and built within the production spike period identified above (total population 90,736 vehicles). The remedy includes an inspection at a Ford/Lincoln dealership where the lifetime engine cycles of the vehicle will be determined. If a vehicle does not meet a threshold for lifetime engine cycles, the dealership will conduct a high RPM engine cycle accumulation procedure, which aims to identify if the vehicle is equipped with defective intake valves. Any vehicle that fails the accumulation procedure will receive an engine replacement under the recall. In addition to recall 24V635, Ford has stated that it will launch customer satisfaction campaign 24N12, which will provide extended warranty coverage to the subject vehicles through the earlier of 10 years or 150,000 miles. In view of the recall action being taken by Ford, ODI is closing this Engineering Analysis. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.”
NHTSAinvestigationSep 2023Open source record
Source recordEvidence: High confidence

The records describe a possible crash, fire, injury, or loss of control.

“Rear Axle Bolt Failure On July 17, 2023, the Office of Defect Investigation (ODI) opened this Recall Query (RQ) after receiving 2 consumer complaints alleging loss of vehicle forward power and/or loss of transmission torque of the rear wheels in model year (MY) 2020-2022 Ford Explorer vehicles (subject vehicles). The RQ was opened to focus on the effectiveness of the remedies of Recalls 22V-255 and 23V-199 related to the alleged problem. Recall 22V-255 involved replacing the bushing and axle cover in the following subject vehicles: 3.3L FHEV Police built before October 14, 2020, and 3.3L Gas Police vehicle built before January 31, 2021. For 2.3L RWD, 3.0L PHEV, 3.3LFHEV, and 3.0LST retail (non-police) vehicles, the recall provided an PCM software update to engage the Electronic Park Brake (EPB) when Park is commanded. The recall addressed a breakage of the rear axle bolt that can cause the driveshaft/half shafts to disconnect, resulting in a loss of transmission torque to the rear wheels necessary to hold park. If the parking brake is not applied, the loss of the primary park torque will allow the vehicle to roll in park increasing the risk of crash and injury. Recall 23V-199 addressed 674 of the subject vehicles produced from February 2, 2019 to April 4, 2022, which received an incorrect remedy under Recall 22V-255. The affected vehicles had received a previous Powertrain Control Module (PCM) update which did not include an automatic EPB engagement when vehicle is shifted to park. On October 17, 2023, Ford filed a new safety recall (Recall 23V-675) covering 238,364 MY 2020-2022 Explorer vehicles with the following powertrains: 3.3L FHEV Police, 3.3L Gas Police, 3.0L Gas Police, 2.3L RWD, 3.0L PHEV, 3.3L FHEV, 3.0L RWD and 3.0L AWD, produced from October 22, 2018 to July 6, 2022, equipped with a 3-point mounted axle design. Ford stated that the cause of the bolt fracture is due to joint design not robust to peak axle input torques and manufacturing variability. The primary contributor is insufficient bearings for maximum joint loads. This can result in bearing deformation, increasing bending stress on the bolt, which may lead to fatigue failure. On January 19, 2023, Ford amended Recall 23V-675 to add 1,942 MY 2020-2022 Explorer vehicles with the following powertrain: 3.0L RWD Platinum and King Ranch variant, produced from October 22, 2018 to July 6, 2022, equipped with a 3-point mounted axle design. In addition to the safety recall, Ford will conduct a customer satisfaction program for the following MY 2020-2022 Explorer vehicles with the following powertrains: 2.3L AWD, 3.3L Gas Retail, 3.0L Gas AWD Platinum and King Ranch, produced from October 22, 2018 to July 6, 2022. Ford stated that the Explorer powerpack variants not covered under Recalled 23V-675 do not present an unreasonable risk to motor vehicle safety due to the combination of lower peak torque levels and torque management strategies to share inputs between front and rear axles, reducing occurrence of higher torque.  According to Ford, this is also evidenced by the lower current and projected failure rates. In view of the recall action being taken by Ford, ODI is closing this RQ. NHTSA will continue to monitor complaints from the customer satisfaction program vehicles and reopen this issue, if necessary. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.”
NHTSAinvestigationJun 2023Open source record
Source recordEvidence: High confidence

The records describe a possible crash, fire, injury, or loss of control.

“Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer and Lincoln Aviator vehicles. The right hand motor mount fasteners may have been incorrectly tightened, and may loosen over time. With a loose motor mount, motor vibration may cause the axle to disconnect from the engine and could result in loss of power, increasing the risk of a crash. Ford will notify owners, and dealers will remove and replace the right hand motor mount fasteners, free of charge. The recall began February 3, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S72.”
NHTSArecallOpen source record
Source recordEvidence: High confidence

The records describe a possible crash, fire, injury, or loss of control.

“Ford Motor Company (Ford) is recalling certain 2021 Explorer and Lincoln Aviator vehicles. The side air bag attachment weld studs could detach during the deployment of the side air bag, resulting in an improper deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard 214, "Side Impact Protection". Improper deployment of a side air bag increases the risk of injury during a crash. Dealers will replace the side air bag assemblies, free of charge. Owner notification letters were mailed September 10, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C19.”
NHTSArecallOpen source record
Source recordEvidence: High confidence

The records describe a possible crash, fire, injury, or loss of control.

“Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer, Lincoln Corsair, and Lincoln Aviator vehicles equipped with 360-degree cameras. The video output may fail, preventing the rearview camera image from displaying. A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash. Dealers will update the Image Processing Module (IPMB) software, free of charge. Owner notification letters were mailed November 16, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S44.”
NHTSArecallOpen source record
Source recordEvidence: High confidence

The records describe a possible crash, fire, injury, or loss of control.

“Ford Motor Company (Ford) is recalling certain 2021 Explorer and Lincoln Aviator vehicles. Incorrect rear suspension module components may have been installed due to a labeling error. A rear suspension module with incorrect components may affect vehicle handling, ride height, and braking characteristics, increasing the risk of a crash. Dealers will inspect the rear suspension module, and replace any incorrect parts, as necessary, free of charge. Owner notification letters were mailed December 3, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S47.”
NHTSArecallOct 2021Open source record
Source recordEvidence: High confidence

The records describe a possible crash, fire, injury, or loss of control.

“Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying. Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash. Dealers will update the image processing module (IPMB) software, free of charge. Interim owner notification letters informing owners of the safety risk were mailed April 25, 2023. Owner notification letters were mailed February 13, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S02. This recall expands and replaces NHTSA recall number 21V-735. Vehicles previously repaired under 21V-735 will need to have the new remedy performed.”
NHTSArecallOpen source record
Source recordEvidence: High confidence

The records describe a possible crash, fire, injury, or loss of control.

“Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L engine and 10R60 automatic transmission. An unintentional powertrain control module (PCM) reset may occur while the vehicle is in motion and result in park system damage. A park system that is damaged may not shift into "PARK," resulting in a vehicle rollaway and increasing the risk of injury or crash. Dealers will inspect the park system for damage and repair as necessary, free of charge. Owner notification letters were mailed March 28, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S05.”
NHTSArecallOct 2023Open source record
Source recordEvidence: High confidence

The records describe a possible crash, fire, injury, or loss of control.

“Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L RWD, 3.3L GAS, 3.3L FHEV, or 3.0L ST powertrain. The previous powertrain control module (PCM) update completed under recall 22V-255 did not include the automatic electronic parking brake feature when the vehicle is shifted to park, as intended. In addition, the rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect. Without the electronic parking brake applied, the vehicle could rollaway if the driveshaft disconnects. A disconnected driveshaft can also result in a loss of drive power. Either of these scenarios can increase the risk of a crash. Dealers will update the PCM software, free of charge. Owner notification letters were mailed on May 31, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S16.”
NHTSArecallOpen source record
Source recordEvidence: High confidence

The records describe a possible crash, fire, injury, or loss of control.

“Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer Police Interceptor Utility vehicles equipped with a 12.1-inch Integrated Computer Screen (ICS). When the Display On/Off Button is used to turn the display to "Off" prior to placing the vehicle in reverse, the backup camera rearview image will not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility." A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury. Dealers will update the ICS software, free of charge. Owner notification letters were mailed July 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C14.”
NHTSArecallOpen source record
Source recordEvidence: High confidence

The records describe a possible crash, fire, injury, or loss of control.

“Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying. Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash. Dealers will replace the 360-degree camera, free of charge. Owner notification letters were mailed November 10, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S23. This recall expands and replaces NHTSA recall number 23V-022. Vehicles previously repaired under 23V-022 will need to have the new remedy performed.”
NHTSArecallDec 2023Open source record
Source recordEvidence: High confidence

The records describe a possible crash, fire, injury, or loss of control.

“Ford Motor Company (Ford) is recalling certain 2020-2022 Lincoln Aviator and Ford Explorer vehicles equipped with 3.0L PHEV engines. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure. Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire. Dealers will perform a Battery Energy Control Module (BECM) diagnostic test and replace the high voltage battery pack, as necessary, free of charge. Owner notification letters were mailed on April 8, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford Motor Company's number for this recall is 23S53.”
NHTSArecallAug 2023Open source record
Source recordEvidence: High confidence

The records describe a possible crash, fire, injury, or loss of control.

“Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect. A disconnected driveshaft can result in a loss of drive power or a vehicle rollaway if the parking brake is not applied. Either of these scenarios can increase the risk of a crash. Dealers will replace the subframe bushing and rear axle bolt. They will also inspect the rear axle cover for damage near the bolt hole location and replace with a new cover if any damage is found. Repairs will be performed free of charge. Owner notification letters were mailed January 19, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S55.”
NHTSArecallJun 2023Open source record
Source recordEvidence: High confidence

The records describe a possible crash, fire, injury, or loss of control.

“Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with the Police Interceptor Utility Package. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire. An engine compartment fire increases the risk of injury. Owners are advised to park and shut off the engine as promptly as possible upon hearing unexpected engine noises, or after experiencing an unexpected engine power reduction, or seeing smoke from the engine compartment. Dealers will update the Powertrain Control Module (PCM) software. In addition, dealers will inspect for connecting rod bearing failure and if necessary, replace the engine long block. All inspections and repairs will be performed free of charge. Owner notification letters were mailed August 15, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S52.”
NHTSArecallOct 2024Open source record
Source recordEvidence: High confidence

The records describe a possible crash, fire, injury, or loss of control.

“Ford Motor Company (Ford) is recalling certain 2021-2022 Bronco, F-150, Edge, Explorer, Lincoln Nautilus, and Lincoln Aviator vehicles equipped with either a 2.7L or 3.0L Nano EcoBoost engine. The engine intake valves may break while driving, which can result in engine failure and a loss of drive power. A loss of drive power increases the risk of a crash. Dealers will perform an engine cycle test and replace the engine as necessary, free of charge. Owner notification letters were mailed July 3, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S55.”
NHTSArecallOpen source record
Source recordEvidence: High confidence

The records describe a possible crash, fire, injury, or loss of control.

“Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection." Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash. Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.”
NHTSArecallAug 2024Open source record
Source recordEvidence: High confidence

The records describe a possible crash, fire, injury, or loss of control.

“Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer and Aviator vehicles. The seat belt buckle anchor bolts at one or more seating positions may be improperly secured. Additionally, vehicles may have an improperly secured seat belt retractor anchor bolt and/or seat belt anchor bolt at the second-row center seating position, if equipped. A loose seat belt or seat belt buckle may not properly restrain an occupant during a crash, increasing the risk of injury. Dealers will inspect seat belt buckle anchor bolts in all seating positions. Additionally, dealers will inspect the seat belt retractor anchor bolt and seat belt anchor bolt at the second-row center seating position, if equipped. If loose anchor bolts are found, the affected seat components will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed on June 5, 2025. Owners may contact Ford customer service at 866-436-7332. Ford's number for this recall is 25S09.”
NHTSArecallOpen source record
Source recordEvidence: High confidence

The records describe a possible crash, fire, injury, or loss of control.

“Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles previously repaired incorrectly under recall number 23V-342. The video output may fail, preventing the rearview camera image from displaying. Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash. Dealers will update the Image Processing Module software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S27.”
NHTSArecallOpen source record
Source recordEvidence: High confidence

The records describe a possible crash, fire, injury, or loss of control.

“Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles previously repaired incorrectly under recall numbers 23V-199 or 22V-255. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect. A disconnected driveshaft can result in vehicle rollaway when the vehicle is placed in park without the parking brake applied. A disconnected driveshaft can also result in a loss of drive power. Either of these scenarios can increase the risk of a crash. Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S22.”
NHTSArecallOpen source record
Source recordEvidence: High confidence

The records describe a possible crash, fire, injury, or loss of control.

“Ford Motor Company (Ford) is recalling certain 2020-2025 Aviator, and Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, folding, or sliding unexpectedly while driving. A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing their risk of injury. Dealers will inspect the second-row seat switch, and replace the bezel around the switch as necessary, free of charge. Owner notification letters were mailed August 7, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S67.”
NHTSArecallOpen source record
Source recordEvidence: High confidence

The records describe a possible crash, fire, injury, or loss of control.

“Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended. A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash. Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.”
NHTSArecallOpen source record
Source recordEvidence: High confidence

The records describe a possible crash, fire, injury, or loss of control.

“Ford Motor Company (Ford) is recalling certain 2021-2023 Bronco, Explorer, Lincoln Aviator, F-250 SD, F-350 SD, F-450 SD, F-550 SD, 2021-2022 Lincoln Navigator, Mustang, F-150, and 2022 Expedition vehicles. The low-pressure fuel pump may fail, which can result in an engine stall while driving. An engine stall increases the risk of a crash. Dealers will replace the low pressure fuel pump on super duty vehicles and update the powertrain control module (PCM) software on all other affected vehicles, free of charge. Interim notification letters notifying owners of the safety risk were mailed July 16, 2025. Second letters will be sent once the remedy is available, anticipated 2nd Quarter 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S75.”
NHTSArecallJul 2025Open source record
Source recordEvidence: High confidence

The records describe a possible crash, fire, injury, or loss of control.

“Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in. An electrical short circuit can increase the risk of a fire. Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.”
NHTSArecallOct 2025Open source record
Source recordEvidence: High confidence

The records describe a possible crash, fire, injury, or loss of control.

“Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer, Escape, Lincoln Aviator, and Lincoln Corsair vehicles. The windshield wiper motor may fail and prevent the windshield wipers from operating properly. Windshield wipers that fail to operate properly can reduce visibility, increasing the risk of a crash. Dealers will inspect and replace the front wiper motors as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed April 2, 2026. Additional letters will be sent once the final remedy is available, anticipated in October 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S14. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 4, 2026.”
NHTSArecallMar 2026Open source record
Source recordEvidence: High confidence

The records describe a possible crash, fire, injury, or loss of control.

“Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, Lincoln Corsair, 2020-2024 Lincoln Aviator, and Explorer vehicles. The image on the center display may flip or invert, resulting in an incorrectly displayed rearview image when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility." An incorrectly displayed rearview image can reduce the driver’s view behind the vehicle, increasing the risk of a crash. Dealers will update the accessory protocol interface module (APIM) software, free of charge. Owner notification letters were mailed June 23, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C11. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.”
NHTSArecallMar 2026Open source record
Source recordEvidence: High confidence

The records describe a possible crash, fire, injury, or loss of control.

“Ford Motor Company (Ford) is recalling certain 2020-2026 Explorer and Lincoln Aviator vehicles. The seat belt anchor bolts at the second-row outer seating positions may be improperly secured. A loose seat belt buckle may not properly restrain an occupant during a crash, increasing the risk of injury. Dealers will inspect the second-row outer seat belt lower anchor bolts and replace or repair them as necessary, free of charge. Owner notification letters were mailed March 30, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C18. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 19, 2026.”
NHTSArecallOpen source record
Source recordEvidence: High confidence

The records describe a possible crash, fire, injury, or loss of control.

“Ford Motor Company (Ford) is recalling certain 2018-2021 Navigator, Expedition, 2020-2021 Explorer, Lincoln Aviator, and 2021 F-150 vehicles. The transmission park pawl may engage while the vehicle is in motion, resulting in park system damage. Park system damage may result in a vehicle rollaway, increasing the risk of a crash. Dealers will update the powertrain control module software, and inspect and replace any damaged transmission components as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 10, 2026. Additional letters will be sent once the remedy is available, anticipated in April 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S48. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on June 26, 2026.”
NHTSArecallOpen source record
Source recordEvidence: High confidence

The records describe a possible crash, fire, injury, or loss of control.

“Ford Motor Company (Ford) is recalling certain 2020-2027 Aviator and 2020-2026 Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, tipping, or sliding unexpectedly. A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing the risk of injury. Dealers will inspect and replace the bezel around the switch as necessary, free of charge. Interim letters explaining the safety risk are expected to be mailed July 27, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S52. This recall expands Recall 25V393. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.”
NHTSArecallOpen source record
Source recordEvidence: High confidence

The records describe a problem worth checking before purchase.

“Some 2021-2025 Ford/ Lincoln vehicles equipped with SYNC4 may not be able to perform an update to the accessory protocol interface module (APIM). This may be due to the software in the APIM. Ford Engineering has de-activated the ability to update these SYNC4 APIM modules as applicable, and the Ford Diagnosis and Repair System (FDRS) will not present an update for the APIM module. Some existing directed repairs may be impacted, check Professional Technician System (PTS) before attempting any specific technical service bulletin (TSB)/special service message (SSM) and check field service action (FSA) landing pages before attempting any FSA repairs. For any vehicle repairs requiring a software update that includes an APIM update in the programming sequence, if the 5-digit product code for the APIM software is equal to or lower than 23187, do not attempt to update affected modules at this time. To determine the 5-digit product code for the APIM software on the vehicle, while the vehicle center display screen is powered up with ignition in run or accessory, go to Settings > General > About SYNC. ”
NHTSAtsbJun 2025Open source record
Source recordEvidence: High confidence

The records describe a problem worth checking before purchase.

“Some 2021-2025 Ford/ Lincoln vehicles equipped with SYNC4 may not be able to perform an update to the accessory protocol interface module (APIM). This may be due to the software in the APIM. Ford Engineering has de-activated the ability to update these SYNC4 APIM modules as applicable, and the Ford Diagnosis and Repair System (FDRS) will not present an update for the APIM module. Some existing directed repairs may be impacted, check Professional Technician System (PTS) before attempting any specific technical service bulletin (TSB)/special service message (SSM) and check field service action (FSA) landing pages before attempting any FSA repairs. For any vehicle repairs requiring a software update that includes an APIM update in the programming sequence, if the 5-digit product code for the APIM software is equal to or lower than 23187, do not attempt to update affected modules at this time. To determine the 5-digit product code for the APIM software on the vehicle, while the vehicle center display screen is powered up with ignition in run or accessory, go to Settings > General > About SYNC. ”
NHTSAtsbJun 2025Open source record
What this check cannot seeYou still need to check the service history, title, accident history, repairs, and the car’s condition.
  • ConfigurationPartial

    This model year came with 6 engine and trim setups, including 3.3L Part-time 4-Wheel Drive and 3.3L Rear-Wheel Drive and 3L Part-time 4-Wheel Drive and 3L Rear-Wheel Drive and 2.3L Part-time 4-Wheel Drive. Some problems only affect certain setups.

    What to do: Enter the VIN, or check the door label or window sticker for the engine and drive type.

  • VIN recall & historyNot verified

    This page cannot confirm open recalls, title records, or odometer history for one VIN.

    What to do: Check the VIN with NHTSA and get a title and history report.

  • Repair costNot verified

    We do not have a sourced repair cost for the listed problems.

    What to do: Get a written repair estimate for the named issue from an independent shop before you negotiate.

  • Market priceNot verified

    TireKick does not have current market prices, so we cannot say if the asking price is fair.

    What to do: Compare the asking price against recent local listings for the same year and configuration.

  • Mileage in reportsPartial

    Only a small number of reports include mileage. Treat the range as a rough guide.

    What to do: Treat the mileage as a range in owner reports, not a prediction. Confirm the car’s condition with an inspection.

Sources and limits
Evidence: High confidence· The main sources are present and tell a similar story.

5 of 5 expected source types were available.

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2021 model-year authorityGeneration guide

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