Model overview
Mercedes E-Class: complaints by model year
Compare the federal record across E-Class model years. Raw complaint totals are useful context, but they are not adjusted for sales, mileage, or time on the road.
| Year | Complaints | Recalls | Severity | Crash | Verdict |
|---|---|---|---|---|---|
| 2021Fewest reports | 19 | 0 | 11 | Fewest reports | |
| 2022Fewest reports | 20 | 0 | 25 | Fewest reports | |
| 2020Fewest reports | 20 | 0 | 65 | Fewest reports | |
| 2023 | 23 | 0 | 26 | ||
| 2024Still new | 24 | 0 | 13 | Not rated | Still new |
| 2019 | 54 | 0 | 39 | ||
| 2015 | 57 | 0 | 42 | ||
| 2018 | 66 | 0 | 26 | ||
| 2016 | 88 | 0 | 23 | ||
| 2017 | 165 | 0 | 20 | ||
| 2013 | 185 | 0 | 31 | Not rated | |
| 2012 | 233 | 0 | 12 | Not rated | |
| 2010 | 256 | 0 | 9 | Not rated | |
| 2011 | 295 | 0 | 18 | Not rated | |
| 2014Most reports | 300 | 0 | 21 | Most reports |
Ranked by total NHTSA complaints per model year (not adjusted for units sold). A zero means no owner reports in the current NHTSA data, not that the car is problem-free. "Severity" is a harm-weighted index of those complaints — higher means a greater share involved crashes, fires or injuries. Complaint-volume percentiles vs. segment peers are computed separately and appear on each year's page. Complaints pile up over a car's life, so the last few model years look quiet mostly because they have had less road time — we mark them "still new" rather than treating them as lower-complaint standouts.